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SmartBear LoadNinja vs Tricentis NeoLoad comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear LoadNinja
Ranking in Performance Testing Tools
16th
Ranking in Load Testing Tools
15th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Tricentis NeoLoad
Ranking in Performance Testing Tools
3rd
Ranking in Load Testing Tools
3rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
68
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Performance Testing Tools category, the mindshare of SmartBear LoadNinja is 2.0%, down from 2.2% compared to the previous year. The mindshare of Tricentis NeoLoad is 14.1%, up from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Performance Testing Tools Mindshare Distribution
ProductMindshare (%)
Tricentis NeoLoad14.1%
SmartBear LoadNinja2.0%
Other83.9%
Performance Testing Tools
 

Featured Reviews

Kapil Tarka - PeerSpot reviewer
Test Manager at a tech services company with 51-200 employees
Easy to use with good documentation and helpful support
It's a new tool when I compare it with LoadViewer and HP LoadRunner. It needs time to mature. For example, it needs to improve concurrency. When you run a test suite, your scripts will generate some test data. If we are running a banking application and then we are running a full end-to-end suite, there are many actions that need testing. There's a lot of data getting generated. There should be a variable that we can store for later in our later test cases. We need data management and dynamic data generation to be able to capture the data which is generated.
AnantJoshi - PeerSpot reviewer
Senior Director Intelligent Automation at Truglobal
Performance testing has delivered diverse global retail loads and generates clear diagnostic reports
I did not notice any weak points or downsides in Tricentis NeoLoad except for the cost. Everything else is good with the tool. When I consider that service customers have to pay the cost for the load generation, I find that the cost increases, especially when I want to generate a load for a global customer with different loads in different regions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very simple tool for performance testing."
"The most powerful aspect is the ease of use."
"SmartBear LoadNinja is easy to use and implement."
"We are happy with the technical support."
"But for now, we are happy with what have been using."
"When we tried the same application in NeoLoad, it worked like a charm without any hassle."
"Tricentis NeoLoad is quite easy to use as compared to JMeter."
"I like the solution’s performance and integration. Also, the tool’s help center is very responsive and helpful. They have always helped me within a short duration of time."
"What I found best in Tricentis NeoLoad is that it's better with scripting and load test execution in the load testing environment compared to its competitors."
"It helped in achieving the testing of on-premise applications, as well as cloud-based applications, without much difficulty."
"What I appreciate about Tricentis NeoLoad is that it excels at generating different kinds of loads."
"The most useful aspect of Tricentis NeoLoad was for the web."
"It's a low-code testing tool"
 

Cons

"Certainly, the cost could be reduced. It requires attention. Clients have expressed dissatisfaction with the price."
"On a smaller scale, there will be no budget issues, but as we expand to a larger user base, I believe we will face some pricing challenges."
"As we ran the test, we couldn't see the real-time results of how the solution behaved for 200 to 400 virtual users."
"It needs time to mature."
"NeoLoad can improve the correlation templates, which are specific to frameworks. There's room for improvement in that area."
"NeoLoad does not support Citrix-based applications."
"I would like to see support for auto-correlations."
"Tricentis NeoLoad's mobile platform acts as a stand-alone application but needs to be integrated with the main interface"
"There were some features that were lacking in Tricentis NeoLoad, e.g. those were more into Citrix and other complicated protocols, which were supported easily by a competitor: Micro Focus LoadRunner. We also need to look into how it integrates with other Tricentis products, because Tricentis did not have a good performance testing tool until now."
"The UI lacks sufficient object rendering."
"It needs improvement with post-production."
"At times we have had issues with load generator agent stability, but tuning the heap and documented network hacks greatly reduced this."
 

Pricing and Cost Advice

"Certainly, the cost could be reduced."
"The tool is not cheap."
"It is cheaper than other solutions."
"NeoLoad is expensive, but to my knowledge, it's better than LoadRunner."
"The solution is quite expensive."
"From a licensing cost perspective, I rate the product an eight out of ten since it is a cheap solution that looks costly for certain areas."
"On a scale from one to ten, where one is expensive, and ten is cheap, I rate Tricentis NeoLoad's pricing a seven out of ten."
"The solution requires an annual license."
"Licensing for NeoLoad is subscription-based."
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Comparison Review

it_user104961 - PeerSpot reviewer
Penetration and Neoload Tester at a university with 501-1,000 employees
Apr 13, 2014
LoadRunner vs NeoLoad
The six phases of an IT project Enthusiasm Disillusionment Panic Search for the guilty Punishment of the innocent (the performance tester) Praise and rewards for the incompetent non-participants This article has been put together as part of an evaluation of the performance test tools NeoLoad and…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
19%
University
11%
Construction Company
9%
Outsourcing Company
11%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise13
Large Enterprise51
 

Questions from the Community

Ask a question
Earn 20 points
Do you recommend Tricentis NeoLoad?
I highly recommend Tricentis NeoLoad for companies that are in need of a versatile load and performance testing tool. This relatively inexpensive solution is recognized by organizations like Oxford...
What is your primary use case for Neotys NeoLoad?
Tricentis NeoLoad use cases were for retail, specifically a US based retail customer.
What needs improvement with Tricentis NeoLoad?
I did not notice any weak points or downsides in Tricentis NeoLoad except for the cost. Everything else is good with the tool. When I consider that service customers have to pay the cost for the lo...
 

Also Known As

SmartBear LoadComplete
NeoLoad, Neotys NeoLoad
 

Overview

 

Sample Customers

Falafel Software
Dell, H&R Block, Best Buy, Orange, Verizon Wireless, ING, Mazda, Siemens, University of Oxford
Find out what your peers are saying about SmartBear LoadNinja vs. Tricentis NeoLoad and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.