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SmartBear LoadNinja vs Tricentis NeoLoad comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear LoadNinja
Ranking in Performance Testing Tools
13th
Ranking in Load Testing Tools
11th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Tricentis NeoLoad
Ranking in Performance Testing Tools
3rd
Ranking in Load Testing Tools
2nd
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Performance Testing Tools category, the mindshare of SmartBear LoadNinja is 2.5%, up from 1.4% compared to the previous year. The mindshare of Tricentis NeoLoad is 10.1%, down from 15.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Performance Testing Tools Market Share Distribution
ProductMarket Share (%)
Tricentis NeoLoad10.1%
SmartBear LoadNinja2.5%
Other87.4%
Performance Testing Tools
 

Featured Reviews

Kapil Tarka - PeerSpot reviewer
Test Manager at a tech services company with 51-200 employees
Easy to use with good documentation and helpful support
It's a new tool when I compare it with LoadViewer and HP LoadRunner. It needs time to mature. For example, it needs to improve concurrency. When you run a test suite, your scripts will generate some test data. If we are running a banking application and then we are running a full end-to-end suite, there are many actions that need testing. There's a lot of data getting generated. There should be a variable that we can store for later in our later test cases. We need data management and dynamic data generation to be able to capture the data which is generated.
reviewer2732589 - PeerSpot reviewer
senior test engineer at a manufacturing company with 10,001+ employees
Positive experience with seamless setup and responsive support but pricing and version compatibility need improvement
I'm not ready to share what areas of Tricentis NeoLoad have room for improvement now. The price could be more friendly, and it was impossible to continue using the same version of Tricentis NeoLoad, as we were forced to move to the next version. Sometimes there were compatibility problems, and that was a major problem with backward compatibility issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SmartBear LoadNinja is easy to use and implement."
"It's a very simple tool for performance testing."
"We are happy with the technical support."
"The reporting features are great."
"There aren't other solutions as competitive as Tricentis NeoLoad when it comes to the performance side."
"It's a low-code testing tool"
"The scripting is really user-friendly and the reporting is very good."
"Tricentis NeoLoad is quite easy to use as compared to JMeter."
"Tool for load testing and performance testing with good API support and good technical support. Tricentis NeoLoad is absolutely stable and scalable."
"Very easy to use the front end and the UI is very good."
"I would rate it as eight out of 10 for ease of setting up."
 

Cons

"As we ran the test, we couldn't see the real-time results of how the solution behaved for 200 to 400 virtual users."
"On a smaller scale, there will be no budget issues, but as we expand to a larger user base, I believe we will face some pricing challenges."
"It needs time to mature."
"The price could be more friendly, and it was impossible to continue using the same version of Tricentis NeoLoad, as we were forced to move to the next version. Sometimes there were compatibility problems, and that was a major problem with backward compatibility issues."
"I didn't like much of the support that you get from the Tricentis group unless it was after it integrated with Tricentis; the support is not that good."
"If one person opens any script, another person won't be able to work on it simultaneously. If they can improve that feature, it would be helpful for everyone. I found that incorporating all the scripts into a single project was the challenging part. This is because we are working on different domains—I'm on one domain, and others are on another. We need to handle all these scripts cautiously."
"Tricentis NeoLoad crashes if an application contains more than 1,000 scripts."
"Since the ownership of NeoLoad has changed to Tricentis, they have done a very poor job with license management. They changed the license policy very abruptly."
"LoadRunner offers a full protocol, whereas, with this product, only a few of the protocols are supported - not all."
"The solution’s pricing is higher compared to other tools. Though the product’s reports are accurate, it needs to be more detailed like other tools."
"Connecting with the solution's technical support can be time-consuming. The turnaround time for a ticket raised is around 72 hours, which becomes an issue when working on a huge project in our company."
 

Pricing and Cost Advice

"Certainly, the cost could be reduced."
"When compared to LoadRunner, NeoLoad has less costs. Compared to that, it's somehow affordable."
"Licensing for NeoLoad is subscription-based."
"The pricing is fair for high-volume licensing."
"NeoLoad is cheaper compared to other solutions. There are no additional licensing fees."
"NeoLoad now has a much more flexible licensing process."
"I rate the solution's pricing an eight out of ten."
"On a scale from one to ten, where one is expensive, and ten is cheap, I rate Tricentis NeoLoad's pricing a seven out of ten."
"I don't have information on the licensing cost of Tricentis NeoLoad because my manager handles that. From a testing perspective and based on company requirements, the current license is for one thousand users."
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Comparison Review

it_user104961 - PeerSpot reviewer
Penetration and Neoload Tester at a university with 501-1,000 employees
Apr 13, 2014
LoadRunner vs NeoLoad
The six phases of an IT project Enthusiasm Disillusionment Panic Search for the guilty Punishment of the innocent (the performance tester) Praise and rewards for the incompetent non-participants This article has been put together as part of an evaluation of the performance test tools NeoLoad and…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
University
10%
Government
8%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise12
Large Enterprise49
 

Questions from the Community

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Do you recommend Tricentis NeoLoad?
I highly recommend Tricentis NeoLoad for companies that are in need of a versatile load and performance testing tool. This relatively inexpensive solution is recognized by organizations like Oxford...
What is your primary use case for Neotys NeoLoad?
My relationship with Tricentis NeoLoad is that I implemented it during a trial period, and then they implemented some solution on the basis of Tricentis NeoLoad. We tested both virtual infrastructu...
What do you like most about Tricentis NeoLoad?
The most valuable feature of Tricentis NeoLoad for us has been its ability to easily monitor all the load generators and configure the dynamics and data rates. Additionally, we can monitor individu...
 

Also Known As

SmartBear LoadComplete
NeoLoad, Neotys NeoLoad
 

Overview

 

Sample Customers

Falafel Software
Dell, H&R Block, Best Buy, Orange, Verizon Wireless, ING, Mazda, Siemens, University of Oxford
Find out what your peers are saying about SmartBear LoadNinja vs. Tricentis NeoLoad and other solutions. Updated: January 2026.
881,665 professionals have used our research since 2012.