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SmartBear LoadNinja vs Tricentis NeoLoad comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear LoadNinja
Ranking in Performance Testing Tools
10th
Ranking in Load Testing Tools
9th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Tricentis NeoLoad
Ranking in Performance Testing Tools
3rd
Ranking in Load Testing Tools
2nd
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Performance Testing Tools category, the mindshare of SmartBear LoadNinja is 2.2%, up from 1.5% compared to the previous year. The mindshare of Tricentis NeoLoad is 12.9%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Performance Testing Tools Market Share Distribution
ProductMarket Share (%)
Tricentis NeoLoad12.9%
SmartBear LoadNinja2.2%
Other84.9%
Performance Testing Tools
 

Featured Reviews

Kapil Tarka - PeerSpot reviewer
Easy to use with good documentation and helpful support
It's a new tool when I compare it with LoadViewer and HP LoadRunner. It needs time to mature. For example, it needs to improve concurrency. When you run a test suite, your scripts will generate some test data. If we are running a banking application and then we are running a full end-to-end suite, there are many actions that need testing. There's a lot of data getting generated. There should be a variable that we can store for later in our later test cases. We need data management and dynamic data generation to be able to capture the data which is generated.
Dirk O. Schweier - PeerSpot reviewer
Key reports enable insightful analysis and useful for continuous performance validation
Since the ownership of NeoLoad has changed to Tricentis, they have done a very poor job with license management. They changed the license policy very abruptly. The effect of the new license policy is that NeoLoad becomes more and more unattractive for smaller companies, and only bigger companies are interested or find the license fee fair. The smallest license fee is very high, and there is no starter package at the moment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SmartBear LoadNinja is easy to use and implement."
"We are happy with the technical support."
"It's a very simple tool for performance testing."
"The solution is a UI-based tool, so it's easy to use because we don't have to do actual recording with it. This makes it easier to use, and, in terms of speed, it's a bit faster than other tools when it comes to scripting."
"The best feature of the solution is that we can utilize the Tosca scripts for NeoLoad execution."
"The reporting features are great."
"NeoLoad is actually really good, mainly because they have a world-class support service."
"Tricentis NeoLoad is quite easy to use as compared to JMeter."
"In my opinion, correlation of dynamic data is the most important advantage of this tool."
"The Frameworks feature is valuable. NeoLoad Web and the API are also valuable. It provides API support."
"The solution's setup was straightforward."
 

Cons

"As we ran the test, we couldn't see the real-time results of how the solution behaved for 200 to 400 virtual users."
"It needs time to mature."
"On a smaller scale, there will be no budget issues, but as we expand to a larger user base, I believe we will face some pricing challenges."
"Sometimes it's complicated to maintain the test cases. It's much easier than in JMeter, however. I'm not sure if this depends so much on NeoLoad, or is more based on the environment that we are testing."
"The solution’s pricing is higher compared to other tools. Though the product’s reports are accurate, it needs to be more detailed like other tools."
"If one person opens any script, another person won't be able to work on it simultaneously. If they can improve that feature, it would be helpful for everyone. I found that incorporating all the scripts into a single project was the challenging part. This is because we are working on different domains—I'm on one domain, and others are on another. We need to handle all these scripts cautiously."
"An area for improvement in Tricentis NeoLoad is its integration with third-party tools because, at the moment, it's a bit complicated. Per Tricentis, you can integrate Tricentis NeoLoad with different monitoring tools such as Dynatrace and New Relic, but that requires installing an additional tool to make that integration happen, rather than being able to pull in Tricentis NeoLoad from the different tools and servers, and make integration simpler and easier."
"The product must improve the features that allow integration with CI/CD pipelines."
"Support wasn't able to solve a technical issue."
"LoadRunner offers a full protocol, whereas, with this product, only a few of the protocols are supported - not all."
"NeoLoad can improve the correlation templates, which are specific to frameworks. There's room for improvement in that area."
 

Pricing and Cost Advice

"Certainly, the cost could be reduced."
"Pricing for Tricentis NeoLoad could be cheaper because, at the moment, it's expensive. For a year, the solution cost us a lot of money, in particular, more than $50,000."
"NeoLoad is cheaper compared to other solutions. There are no additional licensing fees."
"The licensing for this solution is renewable yearly, and covers all available features and technical support."
"When compared to LoadRunner, NeoLoad has less costs. Compared to that, it's somehow affordable."
"The solution is quite expensive."
"Tricentis NeoLoad is much cheaper compared to other tools like LoadRunner."
"I don't have information on the licensing cost of Tricentis NeoLoad because my manager handles that. From a testing perspective and based on company requirements, the current license is for one thousand users."
"I'd rate it a seven out of ten in terms of pricing"
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Comparison Review

it_user104961 - PeerSpot reviewer
Apr 13, 2014
LoadRunner vs NeoLoad
The six phases of an IT project Enthusiasm Disillusionment Panic Search for the guilty Punishment of the innocent (the performance tester) Praise and rewards for the incompetent non-participants This article has been put together as part of an evaluation of the performance test tools NeoLoad and…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Healthcare Company
10%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise12
Large Enterprise49
 

Questions from the Community

What do you like most about SmartBear LoadComplete?
SmartBear LoadNinja is easy to use and implement.
What needs improvement with SmartBear LoadComplete?
SmartBear LoadNinja presented issues around some use cases that we wanted to do. We were using the solution to simulate using a browser and to give some browser access to our use case for multiple ...
What advice do you have for others considering SmartBear LoadComplete?
For API, we were previously using JMeter, which is an open-source solution. Overall, I rate SmartBear LoadNinja a seven out of ten.
Do you recommend Tricentis NeoLoad?
I highly recommend Tricentis NeoLoad for companies that are in need of a versatile load and performance testing tool. This relatively inexpensive solution is recognized by organizations like Oxford...
What is your primary use case for Neotys NeoLoad?
My relationship with Tricentis NeoLoad is that I implemented it during a trial period, and then they implemented some solution on the basis of Tricentis NeoLoad. We tested both virtual infrastructu...
What do you like most about Tricentis NeoLoad?
The most valuable feature of Tricentis NeoLoad for us has been its ability to easily monitor all the load generators and configure the dynamics and data rates. Additionally, we can monitor individu...
 

Also Known As

SmartBear LoadComplete
NeoLoad, Neotys NeoLoad
 

Overview

 

Sample Customers

Falafel Software
Dell, H&R Block, Best Buy, Orange, Verizon Wireless, ING, Mazda, Siemens, University of Oxford
Find out what your peers are saying about SmartBear LoadNinja vs. Tricentis NeoLoad and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.