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SmartBear LoadNinja vs Tricentis NeoLoad comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear LoadNinja
Ranking in Performance Testing Tools
11th
Ranking in Load Testing Tools
10th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Tricentis NeoLoad
Ranking in Performance Testing Tools
3rd
Ranking in Load Testing Tools
2nd
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Performance Testing Tools category, the mindshare of SmartBear LoadNinja is 1.9%, up from 1.3% compared to the previous year. The mindshare of Tricentis NeoLoad is 16.1%, up from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Performance Testing Tools
 

Featured Reviews

Kapil Tarka - PeerSpot reviewer
Easy to use with good documentation and helpful support
It's a new tool when I compare it with LoadViewer and HP LoadRunner. It needs time to mature. For example, it needs to improve concurrency. When you run a test suite, your scripts will generate some test data. If we are running a banking application and then we are running a full end-to-end suite, there are many actions that need testing. There's a lot of data getting generated. There should be a variable that we can store for later in our later test cases. We need data management and dynamic data generation to be able to capture the data which is generated.
Vivekanandan Vallinayagam - PeerSpot reviewer
Has a highly intuitive UI and easy integrations and has an impressive reporting framework
The solution offers an easy setup process. Tricentis NeoLoad has intuitive installers to facilitate a seamless deployment process. Our organization works with both the on-prem and SaaS models of Tricentis NeoLoad as per the client's needs. As part of the deployment process in our company, at first, we typically provision some VMs, and then we get the installers and license codes upon purchase. Following the aforementioned step, the .exe controller is installed, and in the help section of the product's portal, the license needs to be applied. The deployment process of the solution takes around one or two days. The product doesn't require many resources for deployment and can be easily maintained. The SaaS version is maintained by the vendor, while the on-prem version allows the user to archive the reports and results.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SmartBear LoadNinja is easy to use and implement."
"We are happy with the technical support."
"It's a very simple tool for performance testing."
"NeoLoad is actually really good, mainly because they have a world-class support service."
"The licensing cost is very less for NeoLoad. It is user-friendly and easy to understand because they have created so many useful functionalities. When I started working with this tool, we just had to do the initial assessment about whether this tool will be able to support our daily work or not. I could easily understand it. I didn't have to search Google or watch YouTube videos. In just 15 to 20 minutes, I was able to understand the tool."
"I like the scripting and parameterization features."
"It's a low-code testing tool"
"I would rate it as eight out of 10 for ease of setting up."
"The scripting is really user-friendly and the reporting is very good."
"There are several key features, including Jenkins integration, infrastructure monitoring, and results analysis."
"NeoLoad is best tool for testing in production without making many changes to the script or solution."
 

Cons

"On a smaller scale, there will be no budget issues, but as we expand to a larger user base, I believe we will face some pricing challenges."
"It needs time to mature."
"As we ran the test, we couldn't see the real-time results of how the solution behaved for 200 to 400 virtual users."
"The overall stability of the GUI should be improved. The GUI component is not stable enough. We have observed crashes several times."
"LoadRunner offers a full protocol, whereas, with this product, only a few of the protocols are supported - not all."
"Most people focus on HTTPS or TCP, but it would be good to have support for a variety of different protocols."
"It needs improvement with post-production."
"The protocol support area could be improved."
"Since the ownership of NeoLoad has changed to Tricentis, they have done a very poor job with license management."
"I didn't like much of the support that you get from the Tricentis group unless it was after it integrated with Tricentis; the support is not that good."
"We would like to see the addition of one-to-one integrations with the Tricentis Tosca suite to this product, which would then cover the end-to-end needs of our customers who are looking for a single vendor solution."
 

Pricing and Cost Advice

"Certainly, the cost could be reduced."
"The licensing for this solution is renewable yearly, and covers all available features and technical support."
"NeoLoad is expensive, but to my knowledge, it's better than LoadRunner."
"I'd rate it a seven out of ten in terms of pricing"
"I rate the solution's pricing an eight out of ten."
"The solution requires an annual license."
"Tricentis NeoLoad price is a benefit of using this tool, it is less expensive than some of the other solutions."
"Its licensing cost is very less."
"The licensing cost is less compared to other licensing performance testing tools."
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Comparison Review

it_user104961 - PeerSpot reviewer
Apr 13, 2014
LoadRunner vs NeoLoad
The six phases of an IT project Enthusiasm Disillusionment Panic Search for the guilty Punishment of the innocent (the performance tester) Praise and rewards for the incompetent non-participants This article has been put together as part of an evaluation of the performance test tools NeoLoad and…
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Healthcare Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Educational Organization
25%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about SmartBear LoadComplete?
SmartBear LoadNinja is easy to use and implement.
What needs improvement with SmartBear LoadComplete?
SmartBear LoadNinja presented issues around some use cases that we wanted to do. We were using the solution to simulate using a browser and to give some browser access to our use case for multiple ...
What advice do you have for others considering SmartBear LoadComplete?
For API, we were previously using JMeter, which is an open-source solution. Overall, I rate SmartBear LoadNinja a seven out of ten.
Do you recommend Tricentis NeoLoad?
I highly recommend Tricentis NeoLoad for companies that are in need of a versatile load and performance testing tool. This relatively inexpensive solution is recognized by organizations like Oxford...
What is your primary use case for Neotys NeoLoad?
The solution is for continuous performance validation. The important thing is that it's not just for one load test and then forgotten. I try to integrate the performance tests into our pipelines, w...
What do you like most about Tricentis NeoLoad?
The most valuable feature of Tricentis NeoLoad for us has been its ability to easily monitor all the load generators and configure the dynamics and data rates. Additionally, we can monitor individu...
 

Also Known As

SmartBear LoadComplete
NeoLoad, Neotys NeoLoad
 

Overview

 

Sample Customers

Falafel Software
Dell, H&R Block, Best Buy, Orange, Verizon Wireless, ING, Mazda, Siemens, University of Oxford
Find out what your peers are saying about SmartBear LoadNinja vs. Tricentis NeoLoad and other solutions. Updated: May 2025.
860,592 professionals have used our research since 2012.