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Sumo Logic Observability vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Sumo Logic Observability improved operational efficiency, reduced downtime, and provided better issue resolution, visibility, stability, and proactive IT management.
Sentiment score
7.1
Large enterprises achieve significant ROI with Zabbix, saving millions by reducing costs and enhancing IT management and monitoring.
 

Customer Service

Sentiment score
7.8
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
Sentiment score
6.8
Zabbix offers helpful, responsive technical support, though some prefer community resources or independent handling due to support costs.
I changed the config file by adjusting the connector size and cache size.
Consultant at ministry of trade
It is so straightforward that I have never had to use the support.
CTO at Oic
 

Scalability Issues

Sentiment score
7.3
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
Sentiment score
6.9
Zabbix is scalable and adaptable for different environments, though it may need resource adjustments and complex setups for optimization.
Zabbix is very scalable and lightweight.
CTO at Oic
Zabbix has high scalability.
CTO at Four Nine Agency
Zabbix is good and scalable, but not as fast as SolarWinds.
Network Engineer at a computer software company with 11-50 employees
 

Stability Issues

Sentiment score
8.8
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
Sentiment score
7.4
Zabbix is stable and reliable, with occasional infrastructure-related issues and suggestions for database optimization to maintain performance.
Zabbix is very scalable and lightweight.
CTO at Oic
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
CTO at Four Nine Agency
I think the stability of Zabbix is around five to six on a scale of ten, where ten is the best and one is the worst.
Network Engineer at a computer software company with 11-50 employees
 

Room For Improvement

The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
Zabbix users face issues with false positives, complex setup, limited reporting, high pricing, and desire better cloud integration.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
CTO at Oic
I installed Zabbix for the 300 devices.
Consultant at ministry of trade
The potential and customization is a little difficult because you have to learn scripts.
Network Engineer at a computer software company with 11-50 employees
 

Setup Cost

<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
Zabbix offers cost-effective open-source monitoring, recommending investment in support for optimal performance, keeping costs below alternatives like Nagios.
Zabbix is providing everything free of cost.
Network Engineer at a computer software company with 11-50 employees
It is literally free.
CTO at Oic
 

Valuable Features

Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
Zabbix is valued for its ease, scalability, customization, and robust monitoring capabilities, supported by continual updates and community support.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
CTO at Oic
All products work well together, and I integrated Grafana.
Consultant at ministry of trade
Zabbix is Linux-based open-source software, and the main use case is to reduce costs.
Network Engineer at Ogma Consulting
 

Categories and Ranking

Sumo Logic Observability
Ranking in Application Performance Monitoring (APM) and Observability
54th
Ranking in Cloud Monitoring Software
33rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
AIOps (23rd)
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
8th
Ranking in Cloud Monitoring Software
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
109
Ranking in other categories
Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st)
 

Mindshare comparison

As of June 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Sumo Logic Observability is 0.6%, up from 0.3% compared to the previous year. The mindshare of Zabbix is 2.2%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Zabbix2.2%
Sumo Logic Observability0.6%
Other97.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Shamshir Nangla - PeerSpot reviewer
Site Reliability Engineer at LHV Bank
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
KamranBhatti - PeerSpot reviewer
Network Engineer at a computer software company with 11-50 employees
Helps reduce response time but has room to improve customization complexity
We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
14%
Manufacturing Company
13%
Healthcare Company
7%
Financial Services Firm
11%
Computer Software Company
10%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise23
Large Enterprise35
 

Questions from the Community

What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
What advice do you have for others considering Sumo Logic Observability?
I would advise to have a demo with them to understand the pricing. Sumo Logic Observability used to charge per data ingest, but now they charge by queries, making it difficult to estimate the cost ...
What is your experience regarding pricing and costs for Zabbix?
I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...
What needs improvement with Zabbix?
I am using only Area Operations, but I don't prefer it. I installed Zabbix for the 3000 devices. Area Operations is not good.
What is your primary use case for Zabbix?
I am still working with VMware and Area Operations, but I installed Zabbix now. I think Zabbix is better than VMware Area Operations. It's really good. I'm working with both Zabbix and VMware now.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Sumo Logic Observability vs. Zabbix and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.