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Trend Micro Worry-Free Services Suites vs Trend Vision One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
Sentiment score
6.3
Trend Vision One enhances risk management, reduces costs, and optimizes resources through automation, integration, and proactive issue mitigation.
Our company went through a ransomware event, and if Trend Vision One had not stopped it, that could've closed the company's doors.
Cyber Security Team/Governance, Risk, Compliance at a manufacturing company with 1,001-5,000 employees
The Managed Detect and Response Service allows security to be maintained internally without outsourcing, which significantly reduces expenses.
Head of IT Department at Gähler und Partner AG
Trend Vision One has improved our ROI by 30 percent.
Deputy General Manager at Tata Communications Ltd
 

Customer Service

Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
Sentiment score
6.7
Trend Vision One's customer support is praised for responsiveness but criticized for delays and inconsistent communication across regions. Ratings: 7-10.
Support is extremely good, but there is room for improvement.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
It's not just about high-level support with the chatbot; rather, when an issue occurs, we have the experts on-site and ready to respond swiftly, which is crucial.
Chief Digital Officer at Samson Systems Group, Inc.
Trend Micro supported us throughout the transition from on-prem servers or other vendors, providing top-notch service at all times.
Endpoint Solutions Support at Compass Group
Support responds quickly, and together we’ve been able to solve all challenges in our day-to-day operations.
Head of Organization at ZEUS Informationstechnologie GmbH
 

Scalability Issues

Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
Sentiment score
7.8
Trend Vision One is scalable and flexible, supporting seamless growth and integration, praised for easy user and component addition.
I’d give scalability a 10 because nearly everything is integrated.
Works at Kreiskrankenhaus Grünstadt
Our growth over the past three years has never caused performance or expansion issues.
Head of Managed Services & IT Security at B.O.C.
I don't think I've encountered any issues with scalability; we're growing steadily, and I believe Trend Vision One can keep up with our demand.
Computer Technician at a wholesaler/distributor with 51-200 employees
 

Stability Issues

Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
Sentiment score
8.0
Trend Vision One is stable and reliable, with minor compatibility issues and high user satisfaction ratings between seven and ten.
Trend Vision One works exactly as intended and has never hindered our operations, feeling more a collaborator than a roadblock.
Computer Technician at a wholesaler/distributor with 51-200 employees
Sometimes the CPU utilization is so high that the computer crashes or lags behind.
Security Engineer at a consultancy with 11-50 employees
The stability is very high.
Chief Digital Officer at Samson Systems Group, Inc.
 

Room For Improvement

Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
Trend Vision One requires better integration, user interface, documentation, support, enhanced automation, AI, and simplified installation to reduce complexity.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Trend Vision One does not initially disclose to customers that they need to purchase additional licenses and pay more for integrations.
Senior Security Consultant at Rewterz
Consolidating case details into a single, more intuitive view would streamline investigations and save time.
Head of Infrastructure Services at Riza G
Trend Micro's DLP is busy and does not use OCR.
Cyber Security Senior Technical Consultant at a consultancy with 11-50 employees
 

Setup Cost

Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
Trend Vision One offers competitive pricing, appealing via a flexible credit system but may be costly for smaller organizations.
The pricing of Trend Micro is a little bit higher compared to Sophos.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
I find the credit model non-transparent—you can't always tell how many licenses apply to which product.
Head of Managed Services & IT Security at B.O.C.
I have seen others that are double or triple the price.
Cyber Security Team/Governance, Risk, Compliance at a manufacturing company with 1,001-5,000 employees
Customers who cannot afford CrowdStrike's pricing can easily opt for Trend Vision One.
Senior Security Consultant at Rewterz
 

Valuable Features

Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
Trend Vision One excels in centralized management, advanced security, user-friendly interface, AI analytics, and efficient threat detection.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
We can get in-depth details of the emails going in and out, and we can create rules.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
The most important features of Vision One include visibility, AI integration, attack pattern analysis, predictive analytics, and centralized visibility and management across protection layers.
Deputy General Manager at Tata Communications Ltd
The most critical feature of Vision One is that it gives us a single console for threat management.
Product Owner at a tech consulting company with 11-50 employees
Its ability to identify unmonitored endpoints and perform log inspection, which establishes operational baselines and detects anomalies, proves invaluable for threat identification.
Systems Engineer at a tech services company with 11-50 employees
 

Categories and Ranking

Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (17th), Endpoint Protection Platform (EPP) (23rd), Managed Detection and Response (MDR) (12th)
Trend Vision One
Ranking in Extended Detection and Response (XDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
96
Ranking in other categories
Endpoint Detection and Response (EDR) (4th), Network Detection and Response (NDR) (3rd), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (3rd), AI Security (1st)
 

Mindshare comparison

As of January 2026, in the Extended Detection and Response (XDR) category, the mindshare of Trend Micro Worry-Free Services Suites is 1.3%, up from 0.4% compared to the previous year. The mindshare of Trend Vision One is 3.3%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Trend Vision One3.3%
Trend Micro Worry-Free Services Suites1.3%
Other95.4%
Extended Detection and Response (XDR)
 

Featured Reviews

Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
SemihDalkıran - PeerSpot reviewer
Cyber Security Senior Technical Consultant at a consultancy with 11-50 employees
Built faster threat response and improved visibility with real-time monitoring and flexible deployment
Trend Vision One allows us to monitor attacks in real time, which is a significant benefit. We can quickly see where the attack is coming from. Trend Vision One enables us to use different products with a flexible license. For example, if a customer is using endpoint security and wants to switch to another solution, they can instantly use a different Trend Micro product, such as email. Trend Vision One has helped to reduce the time to detect and respond to different threats, as it can respond to attacks very quickly. With playbook templates, in cases of recurring attacks, responses can be made quickly using predefined playbooks. Trend Vision One has helped to reduce noise from false positives. There have been false positives before, but it was due to the customer not telling us which app they were using. Best practice configurations must be applied properly to avoid such issues. Trend Vision One helps customers consolidate the use of security vendors and reduce silos by offering one platform for all product management.
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Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
11%
Security Firm
9%
Retailer
8%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
By reviewers
Company SizeCount
Small Business52
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
What is your experience regarding pricing and costs for Trend Micro XDR?
Trend Vision One is not so expensive; it is very moderate.
What needs improvement with Trend Micro XDR?
Trend Vision One could bring in more data loss prevention capabilities specifically on the endpoints, as the current offering lacks some important capabilities.They could also bring in data loss pr...
 

Also Known As

No data available
Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks, Trend Micro Trend Vision One
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
Find out what your peers are saying about Trend Micro Worry-Free Services Suites vs. Trend Vision One and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.