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Trend Micro Worry-Free Services Suites vs Wazuh comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Trend Micro Worry-Free provides efficiency and ROI, but some prefer potentially cheaper alternatives with similar functionality.
Sentiment score
5.6
Wazuh provides significant ROI with fast detection and response times, cost savings, and benefits for SMBs and MSPs.
I have seen value in security cost savings with Wazuh, as using proprietary EDR versions could save us substantial money.
 

Customer Service

Sentiment score
5.1
Trend Micro Worry-Free Services offers adaptable, highly-rated support, though some mention delays and lack of OEM and partner support.
Sentiment score
6.0
Wazuh support receives mixed reviews; commercial support excels but free users face delays and time zone challenges.
They responded quickly, which was crucial as I was on a time constraint.
We use the open-source version of Wazuh, which does not provide paid support.
The documentation is good and provides clear instructions, though it's targeted at those with technical backgrounds.
 

Scalability Issues

Sentiment score
6.8
Trend Micro Worry-Free Services is praised for scalability and integration, ideal for small businesses, but faces internet limitations.
Sentiment score
7.5
Wazuh is scalable, ideal for SMBs and enterprises, but requires technical knowledge and resources for complex deployments.
It can accommodate thousands of endpoints on one instance, and multiple instances can run for different clients.
Currently, I don't see any limitations in terms of scalability as Wazuh can still connect many endpoints.
Scalability depends on the configuration and the infrastructure resources like compute and memory we allocate.
 

Stability Issues

Sentiment score
7.4
Trend Micro Worry-Free Services Suites is highly rated for stability, with users appreciating its reliability and minimal downtime issues.
Sentiment score
6.6
Wazuh offers stable performance with proper maintenance, yet frequent updates and configuration challenges can cause occasional issues.
The stability of Wazuh is largely dependent on maintenance.
The stability of Wazuh is strong, with no issues stemming from the solution itself.
The indexer frequently times out, requiring system restarts.
 

Room For Improvement

Trend Micro Worry-Free Services Suites has UI, pricing, documentation, integration, support, and feature issues, needing significant enhancements.
Wazuh needs enhancements in UI, scalability, and integration, with focus on AI, log analysis, and efficient user management.
Wazuh could improve by creating videos on YouTube covering installation, use cases, and integration of third-party APIs for different scenarios that other SAAS services provide.
I think Wazuh should improve by introducing AI functionalities, as it would be beneficial to see AI incorporated in the threat hunting and detection functionalities.
The integration modules are insufficiently developed, necessitating the creation of custom integration solutions using tools like Logstash and PubSub.
 

Setup Cost

Trend Micro Worry-Free Services Suites are seen as mid-range in cost, but rising license fees concern some users.
Wazuh is a cost-effective, open-source security solution with optional support, but consider additional infrastructure and third-party service costs.
The pricing of Trend Micro is a little bit higher compared to Sophos.
Wazuh is completely free of charge.
Totaling around two lakh Indian rupees per month.
Wazuh is free to use, but there are licensing fees for third parties.
 

Valuable Features

Trend Micro Worry-Free Suites provides robust, integrated security with real-time threat intelligence and centralized management, despite pricing concerns.
Wazuh offers robust security features, easy integration, and scalability, excelling in compliance and intrusion detection across environments.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
The fact that it is open source means it is always being expanded, which is beneficial for customizing solutions for individual client requests.
The system allows us to monitor endpoints effectively and collect security data that can be utilized across other platforms such as SOAR.
With this open source tool, organizations can establish their own customized setup.
 

Categories and Ranking

Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Email Security (19th), Endpoint Protection Platform (EPP) (36th), Managed Detection and Response (MDR) (16th)
Wazuh
Ranking in Extended Detection and Response (XDR)
5th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
48
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (2nd)
 

Mindshare comparison

As of July 2025, in the Extended Detection and Response (XDR) category, the mindshare of Trend Micro Worry-Free Services Suites is 0.7%, up from 0.1% compared to the previous year. The mindshare of Wazuh is 11.6%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

MehulSharma - PeerSpot reviewer
Users appreciate comprehensive threat management features and find management console straightforward
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can drop me a mail, and then I will collect the information from my customers. I don't know about it, actually. I am a salesperson, not technical. Other than pricing, the areas of Trend Micro Worry-Free Services Suites that I would like to see improved or enhanced depend on cases. For approximately 1300 to 1200, it varies by case. When it involves 500 customers or 200 customers, it could go up to 900 and 1000 rupees. We win cases often.
Sandip_Patel - PeerSpot reviewer
Evaluating robust file monitoring with insights for community support improvements
Wazuh's most valuable features include file monitoring and compliance reporting, which do not require excessive costs. These aspects are vital as they provide alerts for changes and facilitate the monitoring of compliance. The platform is also relatively easy to set up and operate. Reports are straightforward to extract and prove useful for compliance requirements.
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Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
861,490 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
11%
Security Firm
8%
Retailer
7%
Computer Software Company
15%
Comms Service Provider
9%
University
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Service...
What do you like most about Wazuh?
Wazuh is its flexibility and open-source nature, which allows us to tailor threat detection and response across diverse client environments. Its integration capabilities with SOAR, cloud platforms,...
What needs improvement with Wazuh?
That would require me to discuss with the Wazuh team regarding areas that could be improved, as I have numerous ideas. From a developer's perspective, this is a Linux system with an active communit...
What is your primary use case for Wazuh?
Wazuh is a SIEM platform with various applications in today's environment. Compliance checks have helped with regulatory requirements. I pulled in PCI DSS to check for file integrity monitoring. I ...
 

Overview

Find out what your peers are saying about Trend Micro Worry-Free Services Suites vs. Wazuh and other solutions. Updated: June 2025.
861,490 professionals have used our research since 2012.