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Trend Micro Worry-Free Services Suites vs Wazuh comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
Sentiment score
3.7
Wazuh offers cost-effective security, reducing detection to an hour and response to two days, benefiting small businesses.
I have seen value in security cost savings with Wazuh, as using proprietary EDR versions could save us substantial money.
Security Consultant at ebenezer.okoh@agorasecurity.it
 

Customer Service

Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
Sentiment score
3.5
Users generally praise Wazuh's support, highlighting strong customer service and useful community resources, despite occasional delays in response times.
Support is extremely good, but there is room for improvement.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
They responded quickly, which was crucial as I was on a time constraint.
Cyber Security Software Engineer at a tech services company with 11-50 employees
We use the open-source version of Wazuh, which does not provide paid support.
Tech Lead at a tech vendor with 201-500 employees
The documentation is good and provides clear instructions, though it's targeted at those with technical backgrounds.
Student at Dakota State University
 

Scalability Issues

Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
Sentiment score
6.7
Wazuh is scalable and flexible, but deployment complexity and technical expertise are needed for handling large data sets.
It can accommodate thousands of endpoints on one instance, and multiple instances can run for different clients.
Security Operations Center Analyst at mailbox.org
Currently, I don't see any limitations in terms of scalability as Wazuh can still connect many endpoints.
Security Consultant at ebenezer.okoh@agorasecurity.it
Scalability depends on the configuration and the infrastructure resources like compute and memory we allocate.
Tech Lead at a tech vendor with 201-500 employees
 

Stability Issues

Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
Sentiment score
6.2
Wazuh is generally stable, though updates may cause issues; proper maintenance and installation minimize potential disruptions.
The stability of Wazuh is strong, with no issues stemming from the solution itself.
Tech Lead at a tech vendor with 201-500 employees
The stability of Wazuh is largely dependent on maintenance.
Security Operations Center Analyst at mailbox.org
The indexer frequently times out, requiring system restarts.
Cyber Security Software Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
Wazuh needs user interface improvements, scalability, integration, enhanced cloud security, better documentation, and reduced resource consumption for effectiveness.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Machine learning is needed along with understanding user behavior and behavioral patterns.
Engineer - Information Security at N-Able (Pvt) Ltd
The integration modules are insufficiently developed, necessitating the creation of custom integration solutions using tools like Logstash and PubSub.
Tech Lead at a tech vendor with 201-500 employees
I think Wazuh should improve by introducing AI functionalities, as it would be beneficial to see AI incorporated in the threat hunting and detection functionalities.
Security Consultant at ebenezer.okoh@agorasecurity.it
 

Setup Cost

Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
Wazuh is a cost-effective open-source platform with optional managed services and support, emphasizing affordability for enterprises.
The pricing of Trend Micro is a little bit higher compared to Sophos.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
Wazuh is completely free of charge.
Security Consultant at ebenezer.okoh@agorasecurity.it
I would definitely recommend Wazuh, especially considering Fortinet's licensing model which is confusing and overpriced in my opinion.
Engineer - Information Security at N-Able (Pvt) Ltd
Totaling around two lakh Indian rupees per month.
Tech Lead at a tech vendor with 201-500 employees
 

Valuable Features

Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
Wazuh offers cost-effective, flexible security solutions with features like SIEM, EDR, and compliance management for diverse environments.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
We can get in-depth details of the emails going in and out, and we can create rules.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Wazuh is a SIEM tool that is highly customizable and versatile.
Security Operations Center Analyst at mailbox.org
The system allows us to monitor endpoints effectively and collect security data that can be utilized across other platforms such as SOAR.
Security Consultant at ebenezer.okoh@agorasecurity.it
With this open source tool, organizations can establish their own customized setup.
Cyber Security Software Engineer at a tech services company with 11-50 employees
 

Categories and Ranking

Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (17th), Endpoint Protection Platform (EPP) (23rd), Managed Detection and Response (MDR) (12th)
Wazuh
Ranking in Extended Detection and Response (XDR)
5th
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
50
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (2nd)
 

Mindshare comparison

As of January 2026, in the Extended Detection and Response (XDR) category, the mindshare of Trend Micro Worry-Free Services Suites is 1.3%, up from 0.4% compared to the previous year. The mindshare of Wazuh is 7.9%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Wazuh7.9%
Trend Micro Worry-Free Services Suites1.3%
Other90.8%
Extended Detection and Response (XDR)
 

Featured Reviews

Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
RS
Engineer - Information Security at N-Able (Pvt) Ltd
Has faced limitations in AI capabilities and pricing flexibility
Pricing-wise, Wazuh stands out, along with deployment flexibility and its documentation which is extremely good in comparison to Forti. The community support is also incredible. They have helped quite a bit because previously, we had a separate tool and management dashboard to do our compliance. With Wazuh, we receive that information without having to do anything extra. We just set up the SIEM and all of that information was automatically populated. The dashboards are very easy to understand and very quick with no lag or delay. I have experienced delays on Forti's dashboards, but not with Wazuh. Wazuh is quite good. In comparison to Forti, they are quite similar. They are very good at detection.
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Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
11%
Security Firm
9%
Retailer
8%
Computer Software Company
12%
Comms Service Provider
11%
University
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise15
Large Enterprise8
 

Questions from the Community

What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
What do you like most about Wazuh?
Wazuh is its flexibility and open-source nature, which allows us to tailor threat detection and response across diverse client environments. Its integration capabilities with SOAR, cloud platforms,...
What needs improvement with Wazuh?
Regarding compliance, I find it not stable. I do not recommend it for that purpose. It can comply with Wazuh NCA, which we have here in Saudi Arabia. Wazuh NCA has many frameworks starting with ECC...
What is your primary use case for Wazuh?
I have been working with Wazuh for two years, and I can explain how I use Wazuh. I did not use Wazuh as a SIEM solution. I use Wazuh as a tool for services we provide. This service is called compro...
 

Also Known As

No data available
Wazuh All-In-One Deployment
 

Overview

Find out what your peers are saying about Trend Micro Worry-Free Services Suites vs. Wazuh and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.