Try our new research platform with insights from 80,000+ expert users

Tungsten TotalAgility vs UiPath Document Understanding comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tungsten TotalAgility
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
No ranking in other categories
UiPath Document Understanding
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Intelligent Document Processing (IDP) category, the mindshare of Tungsten TotalAgility is 8.7%, up from 8.7% compared to the previous year. The mindshare of UiPath Document Understanding is 12.4%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Mahmoud Alyabroudi - PeerSpot reviewer
An easy-to-use solution that supports multiple integrations
The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI. The tool's digital mailroom feature can handle documents from multiple sources. This includes incorporating documents from scanners, multifunctional devices, email attachments and various importers. Kofax TotalAgility's OCR capabilities process structured, semi-structured, and unstructured documents. Additionally, it supports both on-demand requests and batch scanning. The main feature I find exceptional about Kofax TotalAgility is its ease of use. While many business process management tools offer similar features, the solution stands out for its simple setup for KPIs and easy configuration of processes and forms. Additionally, it provides auto-generated forms. The solution was also easy to integrate with existing systems and workflows. The tool provides insights into document extraction and classification, including confidence percentages. The system can automatically proceed or route documents for validation based on these metrics. In HR systems, Kofax TotalAgility enables the creation of workflows for employee requests, such as leave approvals, based on predefined criteria like tenure or behavior. Similarly, KPIs can be integrated into customer care to monitor agent performance, tracking metrics like ticket volume and resolution times.
Gangadhar Wali - PeerSpot reviewer
Pre-trained models work well, but it is very expensive
We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number. These discrepancies should be fixed because if the OCR itself doesn't work properly, then AI doesn't help with that. When AI is used for training models, the AI Center works precisely, but if the data itself is wrong, we can't do anything. If the extraction of data is proper, it definitely helps. However, 20% errors could be reduced if the OCR engine were better. In future updates, I would like to see better handling of issues such as when a dot is missing in currency, for example, with dollars, it should handle that automatically. It's very expensive. If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"One feature I like is that it makes the matrix easy for an unstructured document."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"Great with recognition providing a high level of confidence."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"The solution removes manual processes and reduces human dependency. It takes a lot of effort to go through each physical mail or email, extract the data and transfer it to Excel. However, the solution automates the process and works 24/7. The tool gives a complete package to process and understand documents. The valuable features include taxonomy modification, classification, workstation, etc. There are out-of-the-box features like ML models which you can custom build. We have saved time with UiPath Document Understanding. We have seen a 50 percent improvement in scanning processes. Compared to humans, the tool runs 24/7. The human error rate has also been reduced. Our human error rate is five percent now compared to the previous 15 percent. UiPath Document Understanding has also freed up our staff who now spend more time on critical tasks."
"The UiPath Document Understanding tool is very easy to use for document understanding."
"The quality of the input documents is crucial because sometimes healthcare providers prefer automated processing rather than human review."
"The scalability it offers is truly exceptional, making it arguably the best in the market."
"UiPath Document Understanding produces a high accuracy rate of 98 percent."
"The machine learning (ML) extractor is valuable. It helps in extracting information from even unstructured documents. It can sometimes also extract information from a written document. Without much manual intervention, it is able to process the documents. This is a unique feature of UiPath Document Understanding."
"The validation process is easy. The Validation Station shows you the extracted data on one side and the document on the other, so you can easily scroll down and check if the data is accurate. You just need to click a checkbox. If you don't think it is fine, you have the option to add an exception. Based on that exception, you can create multiple conditions for how to address the same issue if it happens again."
"I like UiPath's machine-learning capabilities. My first impressions were good, but we only use it in a few processes. We intend to expand our use of these features in other situations, but we're still learning how to use the AI functions. We use the OCR much more."
 

Cons

"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"Sometimes there isn't enough accuracy when it comes to extracts."
"Kofax should improve its handwritten extractions."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"There needs to be more accessible certification and better pricing."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"Right now, we are trying to use Instabase, which is another tool for document understanding."
"UiPath Document Understanding's ability to handle diverse document formats, including scans and signatures, needs improvement."
"UiPath could improve its analytics and interface."
"There is still room for enhancement in capturing line items from invoices."
"If there were more integrations with Veracode or the AWS server, so we don't have to completely transfer our data and keep data on our servers, that might increase security."
"There is also room for improvement in long-running table extraction. If a table continues for more than 10 pages, in some cases, we have observed that it only extracts six or seven pages and skips the last pages."
"They could work on the digitizing and classification of documents."
"Currently, we have to train multiple templates because the column size and row size change in each PDF."
 

Pricing and Cost Advice

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"The price of this solution is less than some of the competition."
"Kofax TotalAgility is very expensive."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"It is slightly more expensive than other tools."
"The price for UiPath Document Understanding is a bit expensive."
"UiPath Document Understanding carries a premium price tag, but its current technological capabilities may not yet fully justify the cost."
"I find the pricing to be somewhat on the higher side."
"UiPath Document Understanding compared to the competitors is high."
"UiPath Document Understanding is expensive, with the basic annual package including 6,000 documents and the next package including one million documents, a huge price difference."
"UiPath's pricing model is complex and based on AI units, which are consumed during model training and use."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution a nine."
"We received a 60-day free trial before having to purchase a license to continue using UiPath Document Understanding."
report
Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Manufacturing Company
10%
Insurance Company
8%
Financial Services Firm
16%
Computer Software Company
15%
Manufacturing Company
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kofax TotalAgility?
The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.
What needs improvement with Kofax TotalAgility?
The product's console version is old. It should also improve its forum.
What advice do you have for others considering Kofax TotalAgility?
I rate the solution a nine out of ten. It is good product that users can trust.
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
The small bundle that UiPath sells for Document Understanding is 60,000 units or pages. Clients need to come close to 60,000 pages a year or more.
What needs improvement with UiPath Document Understanding?
The main area for improvement for UiPath Document Understanding is pricing. They are cutting out the middle market because 60,000 pages are very high for that segment. To have that, they have to pa...
 

Also Known As

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
No data available
 

Overview

 

Sample Customers

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Information Not Available
Find out what your peers are saying about Tungsten TotalAgility vs. UiPath Document Understanding and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.