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Verizon Unified Communications as a Service vs West Unified Communications as a Service comparison

Verizon and West Technology Group are both solutions in the Unified Communications as a Service category. Verizon is ranked #6, while West Technology Group is ranked #11. Verizon holds a 4.8% mindshare in UCS, compared to West Technology Group’s 7.1% mindshare.
Verizon Unified Communicati...
  • 176 Views
  • 167 Comparison Views
West Unified Communications...
  • 125 Views
  • 90 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Verizon Unified Communicati...
Ranking in Unified Communications as a Service
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
West Unified Communications...
Ranking in Unified Communications as a Service
11th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Contact Center as a Service (CCaaS) (25th)
 

Mindshare comparison

As of January 2026, in the Unified Communications as a Service category, the mindshare of Verizon Unified Communications as a Service is 4.8%, down from 14.0% compared to the previous year. The mindshare of West Unified Communications as a Service is 7.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications as a Service Market Share Distribution
ProductMarket Share (%)
Verizon Unified Communications as a Service4.8%
West Unified Communications as a Service7.1%
Other88.1%
Unified Communications as a Service
 

Comparisons

Comcast Business Unified Communications vs Verizon Unified Communications as a Service Logo
Comcast Business Unified Communications vs Verizon Unified Communications as a Service
Compared 56% of the time
More Verizon Unified Communications as a Service Competitors
AT&T Unified Communications as a Service vs West Unified Communications as a Service Logo
AT&T Unified Communications as a Service vs West Unified Communications as a Service
Compared 47% of the time
Lumen Communication and Collaboration (UC&C) vs West Unified Communications as a Service Logo
Lumen Communication and Collaboration (UC&C) vs West Unified Communications as a Service
Compared 35% of the time
More West Unified Communications as a Service Competitors
 

Product Reports

No data available
Buyer's Guide
Contact Center as a Service (CCaaS)
January 2026
West Unified Communications as a Service reportDownload West Unified Communications as a Service product report
 

Overview

Unified Communication and Collaboration as a Service (UCCaaS) is Verizon's hosted and managed service based on Cisco's Hosted Collaboration Solution. UCCaaS delivers business-grade communications and collaboration services from the Cloud, offering the flexibility of a premises-based solution with the simplicity of a hosted solution.
Verizon
West Unified Communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It's about ending confusion, obsolescence and complexity for everyone. It Improves customer interactions with highly scalable cloud contact center solutions. It enhances enterprise audio, video & web interactions for greater productivity at lower cost through Conferencing & Collaboration solutions.
West Technology Group
 

Sample Customers

State University of New York at Oswego
Sentara Healthcare, Vanderbilt Medical Center, St. Elizabeth Physicians
See our list of best Unified Communications as a Service vendors.

We monitor all Unified Communications as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.