Lumen Communication and Collaboration (UC&C) offers seamless conferencing ideal for remote teams. It includes chat integrations and file sharing but could benefit from enhanced customer support. While effective for team communication, improvements in connectivity and scalability could enhance its efficiency.
Unified communications (UC) are integrated solutions that bring multiple tools, such as instant messaging (IM), conferencing, email, and voice calling, together for seamless interactions with co-workers, partners, and customers wherever work demands.
