Organizations utilize ServiceNow Now Platform for IT service management, incident management, and change management. Its modules support HR, procurement, and customer service, offering robust integration, automation, and scalability. While stable and user-friendly, improvements in mobile capabilities, AI, and licensing are needed for enhanced efficiency and seamless operations across diverse industries.
Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition.
It's expensive and if you need some analytical views of your activity, there is an additional cost.
Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition.
It's expensive and if you need some analytical views of your activity, there is an additional cost.
