Zendesk is used for customer support ticket management through email, chat, and integrations like Slack. Internal teams use it for IT support and HR reporting. It offers automation, custom views, and collaboration. Its strengths include integrations, analytics, and customization. Improvements are needed in interface, ticket merging, and mobile app functionality.
We pay for the solution on a yearly basis and my understanding is that the cost is about $30,000. That's the cost for 24 to 25 agents.
The price is very competitive.
We pay for the solution on a yearly basis and my understanding is that the cost is about $30,000. That's the cost for 24 to 25 agents.
The price is very competitive.
There is a license required for this solution.
It is around $1000 a month.
There is a license required for this solution.
It is around $1000 a month.
The solution is affordable.
The price of Pipedrive has been reasonable.
The solution is affordable.
The price of Pipedrive has been reasonable.
The price for this solution is good in general, but in Brazil we do pay additional taxes.
The basic price is affordable. The add ons are expensive.
The price for this solution is good in general, but in Brazil we do pay additional taxes.
The basic price is affordable. The add ons are expensive.
Pricing for this solution is more affordable than Salesforce, and the costs are upfront.
Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution.
Pricing for this solution is more affordable than Salesforce, and the costs are upfront.
Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution.