What is our primary use case?
I have been in my current role since August of last year, approaching nine to ten months. I am a growth and strategy lead at Morphworks and ArrowPoint. I also provide program management support on a Department of Defense contract where we heavily use Corelight products.
Our company has been using Corelight Open NDR for about three or four years as part of this program. I have been working alongside the Corelight team on this contract while exploring new opportunities for Corelight and us to grow together.
Specifically with what we are doing on this contract, there are adversaries to the United States that are attacking our critical industries, especially critical industries that tie to US federal government and Department of War. We help defense industrial base companies. They can be really small mom and pop shops making ball bearings that eventually end up in an aircraft carrier, or they could be a really large defense tech company doing something with artificial intelligence. Essentially, they are targets for our nation's adversaries. What we do is deploy Corelight sensors into their environments and we not only protect their networks by having those sensors in place, but also using Corelight Investigator platform to do managed detection and response. We gather intelligence on who is attacking these different critical companies for the government. The program that we are deploying these sensors under is structured so that the companies agree with the government that they will accept this protection and will provide the intelligence and data about what is happening on their network. We serve as the middle man in that process of deploying all these sensors, configuring all the environments, and providing some level of threat analysis and threat hunting. Additionally, we work alongside another team of analysts that are on Corelight Investigator platform as well, doing full threat hunting and identifying threats. When we identify significant alerts, there is an entire incident response and forensics package that is put together and sent back to those companies to let them know what has happened and what steps they need to take to make themselves whole again.
How has it helped my organization?
Our company has seen massive improvements in cybersecurity position for our clients. We are dealing with some smaller companies and manufacturing companies that just do not have very robust cyber infrastructure. Deploying a Corelight sensor and then being able to give them access to all of this network data is night and day compared to their previous state where they were blind to their networks. Not only do we look at everything on their behalf, but these defense industrial base companies in the program can also see all this data themselves. They are able to go into Investigator and understand what is going on in their networks. The visibility is massive and goes beyond just a cyber function. It can really help you understand your network and can also be a network hygiene tool and a network mapping tool to a degree. The visibility has a lot of flow down benefits. At the end of the day, they have additional peace of mind with a whole team of people helping to watch over their network, and if something serious does start to happen, they will get notified very quickly by us and the greater contract support team.
What is most valuable?
Corelight Open NDR is a really powerful platform. Pairing up the sensors with Investigator, you are getting incredibly rich data, which we are also able to further enrich with additional feeds such as CrowdStrike or CISAIAS. We are getting really good intelligence on what is hitting networks, and it is a really good platform for diving extremely deep into that network traffic and doing analysis. We have been really impressed with the amount of features and continual development that Corelight has been putting into Investigator. On a regular basis, we are getting massive updates on both the machine learning detection modules that they have built in. This is obviously reducing our alert fatigue by having these machine learning processes identifying alerts or doing the triage for us. Additionally, we are getting access to more agentic processes within Investigator which further allows us to control, triage, and get access to the right information when we need it.
What needs improvement?
Before Corelight recently started pushing some of the agentic features, querying at times could be a little difficult, depending on your mastery of log scale. However, I think with a lot of the artificial intelligence that they are building in, it is getting a lot easier to query in the platform. I would definitely encourage them to continue down that path where anybody can hop into the platform and start running queries, whether it is a simple instruction like I want this, and an artificial intelligence process can actually build the query and do it. I think that would be super powerful. Cyber skill sets are in high demand, and there is a huge backlog in cyber talent. We cannot fill all the positions we need. The easier we can make these cyber systems for people to pick up and be effective on, I think is really key.
Explainability of data is hyper important. In the past few artificial intelligence related updates we have gotten from Corelight, that has been one of the first questions our team has asked every time or that I have asked: show me what the model is doing, show me how it came to this analysis. Within Investigator platform, they are able to walk through and see exactly what data the artificial intelligence pulled from where and why it did what it did as far as making its suggestions. They have definitely built their system with artificial intelligence in mind up front, and having that openness as one of the key features of any of their artificial intelligence and machine learning processes in the platform is important. The issue with black boxes is obviously hallucinations from artificial intelligence and just not being able to trace to ground truth. When we are talking about these cyber incidents and being able to do forensics, you need to be able to pinpoint and tie everything together, and black boxes really obscure that and prevent you from doing so. Corelight has done a really good job of making sure that everything is explainable and everything is mapped when it comes to leveraging any of their artificial intelligence features.
For how long have I used the solution?
Our company has been using Corelight Open NDR for about three or four years as part of this program.
What do I think about the stability of the solution?
When new releases come out, we have zero to very minimal issues ever. The platform has been incredibly stable and predictable. We are not running into any issues, and they are pushing out very mature, very clean updates. I cannot think of any time we have had a serious disruption to anything we have been doing due to some technical issue on their side.
What do I think about the scalability of the solution?
We use Corelight Open NDR internally as well as we are deploying it out to these other organizations. Their sensors are very flexible as far as what throughputs you can get out of them. With Investigator itself, Corelight Open NDR is very easy to scale and manage as a business changes. I think it is an effective platform that you can very much purchase once and grow with.
We service approaching thirty different deployments now, and on average, those networks are pushing what I would say is around or just under the one gigabit per second mark for seventy percent of those deployments. Another set are more in the two to five gigabits per second range, and then we have a university research center that is pushing more toward ten gigabits per second. Some of these companies are incredibly large and complex modern companies, whether they have several thousand employees or more. Other companies are smaller in the fifty employee to a couple hundred employee range.
How are customer service and support?
We definitely lean on Corelight support when we get to more unique or critical type issues. We find that we have very good support with them. We are able to get engaged, and we have access to a customer success manager that can help line us up. We also have a technical account manager and a whole team of people that are on call for us to reach out to. We also work closely and sit on their customer advisory board and take part in a number of product improvement meetings on a regular cadence. We are always sharing feedback, both technical support and product feedback, and we are hearing about new features well before or while they are in early development. We have a very close coordination with Corelight, and as a partner, we are looking at a number of different opportunities of how we can go to market together and further work together to provide different ways to get Corelight into the hands of people that need it. We have very close collaboration from a business to business standpoint, and I would say Corelight values us by making sure that we have these touch points at varying levels of the organization to help them improve their product and processes. I would probably say we are at an eight or nine as far as the quality of support, which I think is very reasonable. I think it has only been improving, and the customer success manager is a bit of a newer addition to the team, and I think we have been seeing positive impact from having them on that account team.
Which solution did I use previously and why did I switch?
I personally have not used anything other than Corelight. From my time before, I have been in the cyber industry for a little bit. I had a data security startup for several years. Just knowing what is going on in the industry, I have always heard positive things about Corelight. It was a known entity to me going as far back as five or so years ago. I knew about Corelight and I knew what they were doing. I knew that they had a good reputation. When I came here to work with Morphworks and ArrowPoint and saw that we were working with Corelight, I was very excited for that.
How was the initial setup?
Our deployments go very smoothly. Initially, our plan was to have on-site, in person install teams, but we found very quickly that the simplicity of the setup meant we could do everything remotely over the shoulder. All of our deployments involve shipping devices out to the end user, and then we just get on a virtual call and it involves plugging in a few things, and then we are able to connect it into Corelight Fleet Manager. We gather a few key pieces of data from the client ahead of time, we plug in that information including Internet Protocol addresses and some other straightforward configurations, and we are up and running. The deployments are very quick, and then in the first couple weeks, it is simply monitoring that traffic and seeing what is noisy, what is creating a lot of noise, and identifying those areas where we can tune rules to streamline the data that we are getting in to the information that we need to be seeing for proper threat detection.
What about the implementation team?
Our deployments go very smoothly. Initially, our plan was to have on-site, in person install teams, but we found very quickly that the simplicity of the setup meant we could do everything remotely over the shoulder. All of our deployments involve shipping devices out to the end user, and then we just get on a virtual call and it involves plugging in a few things, and then we are able to connect it into Corelight Fleet Manager.
What was our ROI?
I think for what you are getting, you are getting a great deal. Corelight Investigator is sold as a software as a service license, and sensors are of course a one-time fee with their hardware maintenance. I think it is all at an appropriate market cost. On some opportunities we have looked at partnering with Corelight on, we see that we are able to provide very competitive pricing as partners going forward into certain opportunities. I think it is a very valuable price point where they have it right now.
What's my experience with pricing, setup cost, and licensing?
I think for what you are getting, you are getting a great deal. Corelight Investigator is sold as a software as a service license, and sensors are of course a one-time fee with their hardware maintenance. I think it is all at an appropriate market cost.
Which other solutions did I evaluate?
I know our company selected Corelight to basically be its partner moving forward into this program we have with the Department of Defense and Department of War. They did look at a wide variety of other vendors, like the Darktraces of the world, and they really saw Corelight as a vendor they believed in. They believed in the product and believed in the vision that they had, and we have partnered with them very closely.
What other advice do I have?
We are definitely staying aware of what Corelight's competitors are doing. I will say that we have made a strategic investment in partnering with Corelight, and we are really looking at expanding our opportunities to collaborate and deliver Corelight Open NDR and managed detection and response to other critical industries and other markets. It is definitely seeing either places where Corelight currently is or places where Corelight wants to be, and it very much aligns with a lot of what we believe, and we have this very close partnership with Corelight and a joint strategy we have to build towards some common goals.
Some things we are looking at is using our past performance on this contract that we are partnered on, protecting defense industrial base companies, and we are looking at other facets of critical industry, whether that be voting infrastructure at the state level, of which there has not only been a lot of press about, but also authentic attacks against and more and more legislation coming forward for protection of voting related systems. We are also looking at other facets of critical infrastructure such as utilities and ports and how we can take a similar delivery model to them to protect them and provide them the additional value that the visibility that Corelight provides across someone's network. We are really moving past just providing a Corelight sensor and Corelight Investigator and Corelight Open NDR as a solution, and instead, we are packaging everything together and managing it on behalf of them should they not be able to take it on themselves internally.
I do not know exact figures, but across our program with these thirty or so companies that we have, we have detected somewhere between upwards of ten very serious activities over the past couple years that we have been able to get in front of and effectively prevent something from happening. These were nation state actor type threats. It is exactly what the program was set up for, as these companies are getting attacked by these advanced persistent threats, and we have been able to stop those. There is obviously plenty of activity happening day to day and alerts of varying criticality that we are managing, and we are reaching out to the customers on those, but as far as some really big ones, we have prevented some damage for sure. We have more than several success stories where something really serious was prevented. My overall review rating for Corelight Open NDR is nine out of ten.