Cortex XDR by Palo Alto Networks Reviews

We use it for malicious connections from malicious websites. There might also be some payloads that might be inside the traffic. We also use it to identify malicious processes or bugs that are running on the network and any activities that tend to lead to data infiltration.

It is easy to use.

Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms.

I have been using this solution for about a year.

We have maybe a thousand users of this solution because it is deployed on-prem.

I don't think there were issues with the installation.

It has a yearly renewal.

I would recommend this solution. I would rate Cortex XDR a seven out of 10.

We use this solution to protect our computer system against threats, such as exploits and malware.

The user interface of the solution is sophisticated and straightforward.

In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution.

I have been using this solution for approximately two months.

The solution is stable, we have not had any issues.

We have over 5,000 employees and they are being managed through this solution. It is scalable.

We have our own IT support teams.

We were previously using McAfee and we switched to this solution because they failed to provide us proper protection.

We have an IT support team in our organization and they are managing everything remotely, such as laptops.

Our internal team did the implementation of the solution.

I would recommend this solution to others.

I rate Cortex XDR by Palo Alto Networks an eight out of ten.

Cortex XDR is used for endpoint detection and response. This is software placed into endpoints and work in this cloud. In cloud has the analytics, login, prevention models, et cetera.

If a company uses Palo Alto and supports Cortex XDR for endpoint protection it is very well protected. Palo Alto is the best security solution in the market. It's very advanced and its protection is extremely reliable.

The solution doesn't need a high level of technical training. The solution is very usable and doesn't take a lot of personnel.

The product is very scalable.

The stability is very good.

For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible.

Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well.

I've been working with this security solution for ten years or so and Palo Alto Networks for two years.

The solution has been very stable and very reliable. There are no bugs or glitches. It doesn't crash or freeze. It's one of the best on the market.

The solution is very scalable. It works well for companies that are quite sizeable. If an organization needs to expand it, it can do so easily.

We have about 50 to 55 users on the solution.

I personally handle technical questions for those working with Palo Alto. 

Support of Palo Alto is English, however, I work in this local technical solution, local technical and I'm working with customers with a warranty.

I've found technical support from Palo Alto to be very good. We're local and we can assist as well, however, Palo Alto is capable of handling any size of issue and they are quite helpful.

I am not directly handling the installation. My client is.

You do need a team of people on this solution that understand the cloud and the solution itself if you have a large, complex environment. If you have a robust security team, it's good. However, if you don't have the resources, it's not an ideal product. 

That said, if your company requires a small, simple setup, one person may be enough. It really depends on the size.

My client is actually handling the installation. I often field questions from them, however, I don't participate in the installation directly.

For basic needs, the solution isn't very expensive. However, as you grow more complex in your needs, the more you use, the more costly it can get.

The licensing is typically for one year. There's a one-time installation. If you would like to continue with the service, you can continue. There's no need to install and reinstall.

Cortex XDR is a threat analytics security manager that allows users to see what threats are going to endpoints. It's a very high-security solution. 

The next step up from Cortex XDR is Cortex XSOAR. XSOAR is an automated threat solution. It's a security solution from Palo Alto. 

I'd recommend the solution to others. I'd rate it at a nine out of ten overall. 

We use this solution to secure endpoints and to have more visibility on what is happening on the endpoints.

We have two customers who are using this solution currently.

The installation should be easier and the Palo Alto pre-sales and sales should teams have more information on the product because they don't know what they are selling.

They don't know the features of the products they sell.

For example, Cortex XDR includes Cortex XDR Prevent, Cortex XDR Pro, and Cortex XDR Pro per TB. They don't know the real differences between Cortex XDR Pro and Cortex XDR Pro per TB.

Sometimes, they will tell you about features for one edition that belong to another edition. They don't seem to know what features belong to what edition.

I have been working with this solution for one month.

We are familiar with Cortex XDR Prevent and Cortex XDR Pro.

It's a stable product.

It's a scalable solution.

Technical support is okay.

The initial setup is complex. It is not easy to install.

We have been deploying this solution for a month, but we are not finished yet.

We only need one engineer for the deployment and maintenance.

I would recommend this solution to anyone who is interested in using it.

I would rate Cortex XDR a seven out of ten.

In terms of what could be improved in Cortex XDR, definitely the host insights module. The ability to kind of take a look at what applications are running on the endpoint is a new feature, but there is a lot of room for improvement there in terms of versioning and so forth.

Additionally, the dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard.

I have been working with Cortex XDR over the last year, at least.

On a scale of one to ten, I would give Cortex XDR by Palo Alto Networks an eight.

We deploy this solution in Universities and banks because it's private. Our company is a private company.

They did what they said. This solution could apply to any scenario.

The configuration could be simplified.

I would like to see better protection, specifically to protect email applications.

This solution is stable.

It's easy to deploy

You need the experience to configure the equipment, but the configuration is easy to deploy.

The price could be improved. Our customers have expressed that the price is high. When compared with other services, it's more expensive, but it's not too high.

I would rate this solution a ten out of ten.

We use this solution specifically in endpoint response, endpoint detection, endpoint sandboxing, and as a firewall.

The product is mostly automated, and we do not have to make decisions. All the decisions are made by the product itself. 

We are not required to create any custom policies. 

The policies that are created are well defined in the product itself.

The most valuable feature is that you can select remote access of any machine for sandboxing.

Irrespective of whether you have the rights or not, you can still access it from the cloud.

I would like to see some sort of attachment scanning included.

Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access.

I want a plugin for email attachment scanning and email body scanning.

I have been using this solution for two years.

We are using version seven.

Scalability is not a problem with this solution.

It's a cloud setup. You can scale in and you can scale out as per the cloud.

We have close to 500 users in our company.

Technical support is very good, but it can be a problem, especially in the Gulf region.

If you do not take direct support, you have to wait for 72 hours. 

Also, direct support is a little bit costly.

We used McAfee previously. We switched because the solution is pretty automated. You don't have to manually decide on the policy.

The initial setup is pretty straightforward.

In one hour, you can deploy the entire setup and get started.

After the setup, deployment can take up to three to four days.

We had one admin test the solution and maintain it for us.

We did not use an integrator or vendor team. 

The pricing is okay, although direct support can be expensive.

It is a very straightforward product with minimum administer interference, once it is deployed.

I would rate this solution a seven out of ten.

We're primarily a Palo Alto shop, and we integrate solutions in the Palo Alto ecosystem. But for firewalls and threat hunting, it's all through Cortex XDR. We also compliment the Cortex XDR product with other endpoint protection solutions, like Windows Defender, or whatever the customer is using,

Stability is a primary factor, and then there's the ease of distribution and policy management. Cortex XDR by Palo Alto Networks is very easy to work with, and we're quite happy with them.

It would be good to have a better way to search for a file within the UI. Like in SentinelOne, you can search for an arbitrary file, and in Cortex XDR, you can't. You can do it with an addendum license, but I think we could all benefit from getting it with the standard license. Because if you want to do threat hunting with this product, you have to search for files now and not wait to get a license.

I've been using Cortex XDR by Palo Alto Networks for about two years.

Cortex XDR by Palo Alto Networks is a stable solution.

We used to talk to Palo Alto support extensively, and we always had a pleasant experience and never had a problem with them.

Cortex XDR is quite easy to install. The time it takes to deploy depends on the infrastructure. We have had cases that lasted a few days and other cases where it took two to four months for a proof of concept.

Every customer has to pay for a license because it doesn't work with what you get from a managed services provider. It's quite expensive, and they can't sell it for less than 200 euros a license. It's the lowest license price we can get from them.

I would recommend Cortex XDR by Palo Alto Networks to potential users.

On a scale from one to ten, I would give Cortex XDR by Palo Alto Networks a nine.