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Crescendo mindshare

As of March 2026, the mindshare of Crescendo in the Customer Experience Management category stands at 0.9%, down from 6.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Experience Management Mindshare Distribution
ProductMindshare (%)
Crescendo0.9%
Genesys Cloud CX3.6%
Qualtrics XM Platform3.3%
Other92.2%
Customer Experience Management

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