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What is Crescendo?

Crescendo mindshare

As of February 2026, the mindshare of Crescendo in the Customer Experience Management category stands at 0.9%, down from 6.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Experience Management Market Share Distribution
ProductMarket Share (%)
Crescendo0.9%
Genesys Cloud CX3.6%
Salesforce3.1%
Other92.4%
Customer Experience Management

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