We use it to monitor everything related to the activity and to block any malicious activity. We are new in the security field in our company.
Infrastructure Manager at a venture capital & private equity firm with 201-500 employees
A great solution for blocking any malicious activity with robust features
Pros and Cons
- "All the features are beneficial."
- "They should provide us with good visibility for everything."
What is our primary use case?
What is most valuable?
All the features are beneficial.
What needs improvement?
They should provide us with good visibility for everything.
For how long have I used the solution?
We have been using this solution for two years, and it is deployed on cloud. We are also using the latest version.
Buyer's Guide
CrowdStrike Falcon
February 2026
Learn what your peers think about CrowdStrike Falcon. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is amazing, and we don't have any issues.
What do I think about the scalability of the solution?
It is scalable. We have 700 users, and we plan to increase the usage. We only need about three technical staff for deployment and maintenance, a senior systems engineer and two infrastructure managers.
How are customer service and support?
We've used technical support, and I rate them a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup was straightforward, and it took one month to enable the policy and use cases. We completed it in-house.
What's my experience with pricing, setup cost, and licensing?
It has an annual license, and it is not that expensive.
Which other solutions did I evaluate?
We evaluated Trend Micro before moving forward with CrowdStrike Falcon.
What other advice do I have?
I rate this solution a ten out of ten. Regarding advice, it is important to learn about CrowdStrike Falcon's capabilities and features. It would be easier to use if they gave that understanding.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Solution architect at a tech services company with 51-200 employees
It has a good mechanism and a reporting feature and enables you to take quick action if there's a missing patch
Pros and Cons
- "Overall, what I found most valuable in CrowdStrike Falcon is its good mechanism. It also has a good reporting feature. CrowdStrike Falcon is an invaluable tool because, through it, you can take quick action, for example, when an OS is missing specific patches."
- "Dashboard creation is one of the areas for improvement in CrowdStrike Falcon. Sometimes, management asks for a custom dashboard, so my team has to collect data from CrowdStrike Falcon, integrate that in Splunk, then create the dashboard in Splunk. The Splunk dashboard is more elaborate, so the CrowdStrike Falcon dashboard needs improvement. Another area for improvement in the tool is the malware detection report, as it needs to be more detailed and include some graphics so that if you want to present that data in a nutshell, it's easier to do. For example, the report should consist of some graphical representation that shows a month's worth of data. In terms of an additional feature I'd like CrowdStrike Falcon to have, it's the device posture assessment feature that detects the device posture within the network. Whichever device connects to the corporate network, my company should be able to analyze the device posture. Then there should be communication with the network, which means that as soon as a device connects, CrowdStrike Falcon can assess the device posture, detect its corporate asset, and decide whether it should be allowed on the network."
What is our primary use case?
We primarily use CrowdStrike Falcon for malware detection, endpoints, and application behavior detection. The company has different teams, but our team handles the Windows and Mac hosts.
What is most valuable?
Overall, what I found most valuable in CrowdStrike Falcon is its good mechanism. It also has a good reporting feature. CrowdStrike Falcon is an invaluable tool because, through it, you can take quick action, for example, when an OS is missing specific patches.
What needs improvement?
Dashboard creation is one of the areas for improvement in CrowdStrike Falcon. Sometimes, management asks for a custom dashboard, so my team has to collect data from CrowdStrike Falcon, integrate that in Splunk, then create the dashboard in Splunk. The Splunk dashboard is more elaborate, so the CrowdStrike Falcon dashboard needs improvement.
Another area for improvement in the tool is the malware detection report, as it needs to be more detailed and include some graphics so that if you want to present that data in a nutshell, it's easier to do. For example, the report should consist of some graphical representation that shows a month's worth of data.
In terms of an additional feature I'd like CrowdStrike Falcon to have, it's the device posture assessment feature that detects the device posture within the network. Whichever device connects to the corporate network, my company should be able to analyze the device posture. Then there should be communication with the network, which means that as soon as a device connects, CrowdStrike Falcon can assess the device posture, detect its corporate asset, and decide whether it should be allowed on the network.
For how long have I used the solution?
I've been using CrowdStrike Falcon since January or February, so it's been eleven months, but my company used it even before I joined the organization.
What do I think about the stability of the solution?
Overall, CrowdStrike Falcon is a stable product. My company is satisfied with its stability.
What do I think about the scalability of the solution?
Per my experience, CrowdStrike Falcon is scalable.
How are customer service and support?
The CrowdStrike Falcon technical support is good because it's responsive, and the team reverts to you within a reasonable timeframe and in an excellent manner, which is essential for support. However, my team didn't have many cases because CrowdStrike Falcon doesn't require much support.
My company also took product training and implemented the learnings within the environment. CrowdStrike Falcon is effective and gives the required throughput and output, so in the last ten or eleven months, support cases have been very low, but whenever an issue is raised, the level of support has been excellent.
Which solution did I use previously and why did I switch?
The company previously used Kaspersky, but CrowdStrike Falcon was far better. I heard that there was some attack, and Kaspersky couldn't handle that. CrowdStrike Falcon, on the other hand, offers excellent protection even from multiple malware attacks, and it has a good application behavior analysis feature.
My company did extensive penetration testing on CrowdStrike Falcon, which had good or far better results than Kaspersky. The company had a bad experience with Kaspersky.
How was the initial setup?
The initial setup for CrowdStrike Falcon is moderate in terms of difficulty, so it's not very easy, but it's not complex as well.
How long the setup takes depends on how you want to deploy CrowdStrike Falcon, but at the moment, it doesn't take much time for my company. It's quicker, but any company implementing CrowdStrike Falcon for the first time may need some good training or some hands-on experience. Otherwise, compared to other products, I would say CrowdStrike Falcon is better, implementation-wise.
What's my experience with pricing, setup cost, and licensing?
As I'm part of the technical team, not the budgeting team, I don't have information on CrowdStrike Falcon pricing.
What other advice do I have?
My company uses multiple products related to cybersecurity, for example, Netskope. For endpoint security, my company uses Microsoft Defender ATP and Endgame. My company is also working with CrowdStrike Falcon. For vulnerability management, my company uses Qualys, in particular for the AWS environment.
I don't remember the exact version of CrowdStrike Falcon I'm using, but I know that the tool is on Windows, Mac, and some AWS environments within the company.
Within the company, the total number of endpoints is around seven hundred. Two admins handle the endpoints for CrowdStrike Falcon.
My advice for anyone looking to implement CrowdStrike Falcon is to go for it, especially if you want to add value to your cybersecurity, specifically endpoint protection and application behavior analysis. CrowdStrike Falcon has reliable results, so I prefer it over other tools.
My rating for CrowdStrike Falcon is nine out of ten.
My company is a customer, and not a partner of CrowdStrike Falcon.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
CrowdStrike Falcon
February 2026
Learn what your peers think about CrowdStrike Falcon. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.
Solutions Architect at a university with 51-200 employees
The detection is very effective
Pros and Cons
- "The detection is very effective."
- "CrowdStrike costs a little more than its competitors."
What is our primary use case?
We use Falcon to protect around 500 endpoints.
What is most valuable?
The detection is very effective.
For how long have I used the solution?
I have been using Falcon for two years.
How are customer service and support?
I'm happy with CrowdStrike technical support. I rate CrowdStrike support 10 out of 10.
How would you rate customer service and support?
Positive
How was the initial setup?
CrowdStrike is very easy to set up. We upgrade it once annually.
What's my experience with pricing, setup cost, and licensing?
We pay an annual license. CrowdStrike costs a little more than its competitors. However, it's the best solution available, so we are fine with the price.
What other advice do I have?
I rate CrowdStrike Falcon 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Lead at a security firm with 11-50 employees
EDR solution that consistently releases improvements that meets our company's needs
Pros and Cons
- "This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs."
- "This solution could be improved with greater scope for admins to make changes to the solution."
What is our primary use case?
This is an EDR solution used for antivirus purposes. It is used for vulnerability assessments, security posture management and to safeguard a business from all kind of attacks.
What is most valuable?
This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs.
What needs improvement?
This solution could be improved with greater scope for admins to make changes to the solution. Human input and intelligence has little value as the solution is built on artificial intelligence.
For how long have I used the solution?
I have used this solution for two years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
The customer service and support team are very good but it can be challenging to get hold of them.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward because it is a cloud only solution.
What's my experience with pricing, setup cost, and licensing?
This solution offers annual subscriptions. The pricing for this solution could be reduced.
What other advice do I have?
The policies are very simple to create and offers very minimum options. Based on this, I would recommend those implementing this system make full use of all the features from the beginning.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Engineering manager at a consultancy with 1,001-5,000 employees
Good support, easy to install, and protects our developers against cloud-based threats
Pros and Cons
- "The CrowdStrike Falcon dashboard is good, and we haven't had any problems with it."
- "CrowdStrike should add support for ransomware protection."
What is our primary use case?
CrowdStrike Falcon is an EDR and we use it to protect our developers. They have a lot of risks that come from cloud services, such as AWS.
How has it helped my organization?
Without CrowdStrike, our environment is risky for the developers. As it is now, we have not had any security issues for two years.
What is most valuable?
The CrowdStrike Falcon dashboard is good, and we haven't had any problems with it.
What needs improvement?
CrowdStrike should add support for ransomware protection.
Additional antivirus functionality should be included. However, this is not a big problem.
For how long have I used the solution?
I have been working with CrowdStrike Falcon for approximately two years.
What do I think about the stability of the solution?
We have not faced any problems with the product.
How are customer service and support?
We have support from the CrowdStrike team in Japan and we haven't had any problems with them.
How was the initial setup?
We have installed CrowdStrike on both Mac and Windows PCs, and we haven't had any problem.
What about the implementation team?
Our engineer was responsible for the installation.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Analista de segurança de TI at a tech services company with 1-10 employees
Useful search host detection, simple to scale, and great support
Pros and Cons
- "I have found the connection to search the hosts for detections very useful in CrowdStrike Falcon."
- "The solution could improve by providing more types of reports because it's in the detection span you cannot re-export anything. If it could be exported to a CSV file directly there it would help a lot. I currently need to do this by API to get what I need."
What is our primary use case?
I am using CrowdStrike Falcon for network protection. We have government customers.
What is most valuable?
I have found the connection to search the hosts for detections very useful in CrowdStrike Falcon.
What needs improvement?
The solution could improve by providing more types of reports because it's in the detection span you cannot re-export anything. If it could be exported to a CSV file directly there it would help a lot. I currently need to do this by API to get what I need.
In the next release, it would be beneficial to have a DLP or CASB solution.
For how long have I used the solution?
I have been using CrowdStrike Falcon for approximately one year.
What do I think about the stability of the solution?
The stability of CrowdStrike Falcon is very good. We have never had an issue.
What do I think about the scalability of the solution?
CrowdStrike Falcon is scalable. We were able to deploy it in a 5,000 hosts environment it is easy to scale.
We plan to increase usage in the future. We are always looking for new clients.
How are customer service and support?
The technical support is very good, it is perfect.
How was the initial setup?
The setup is simple, it took approximately one week.
What about the implementation team?
We deploy the solution with two people.
What's my experience with pricing, setup cost, and licensing?
We are on an annual subscription for the solution. There are not any additional costs.
What other advice do I have?
My advice for others is to purchase the solution it is simple to use and effective.
I rate CrowdStrike Falcon a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Analyst at a computer software company with 10,001+ employees
Effective detection, scales well, and good support
Pros and Cons
- "Cyberattack detection is very good. We use it for detecting different vulnerabilities, such as ransomware, virus, and malware. It is a good product today when compared to Symantec that we used previously."
- "The management of the solution could improve."
What is our primary use case?
We use CrowdStrike Falcon on all our devices, server, and workstations for security.
What is most valuable?
Cyberattack detection is very good. We use it for detecting different vulnerabilities, such as ransomware, virus, and malware. It is a good product today when compared to Symantec that we used previously.
What needs improvement?
The management of the solution could improve.
For how long have I used the solution?
I have been using CrowdStrike Falcon for approximately two years.
What do I think about the stability of the solution?
CrowdStrike Falcon is a new product and it is too soon to give a full report on the stability. We receive updates all time, and it has been more frequent than other solutions, such as Symantec. However, it has been somewhat stable and in a few months, I expect it to be even better.
What do I think about the scalability of the solution?
The solution is in the cloud and this allows for the scalability to be very good.
We use this solution worldwide and we have approximately 80,000 people using it.
How are customer service and support?
The technical support is good, they are available for our needs.
Which solution did I use previously and why did I switch?
We previously used Symantec and we found the detection better with CrowdStrike Falcon.
How was the initial setup?
The installation of the solution is complex, it is not easy.
What's my experience with pricing, setup cost, and licensing?
There is an annual license required to use this solution.
What other advice do I have?
I rate CrowdStrike Falcon an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Especialista em Segurança da Informação - DFIR at a financial services firm with 501-1,000 employees
Accurate threat scanning, highly scalable, and integrates well
Pros and Cons
- "The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate."
- "CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good."
What is our primary use case?
I am using CrowdStrike Falcon for system security.
What is most valuable?
The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate.
The integration is very good. We have had no problem integrating the on-premise version with the cloud. We have an environment on-premise and an environment in the cloud. The integration with CrowdStrike is really very easy.
What needs improvement?
CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good.
For how long have I used the solution?
I have used CrowdStrike Falcon within the last 12 months.
What do I think about the stability of the solution?
CrowdStrike Falcon is very stable.
What do I think about the scalability of the solution?
The scalability of CrowdStrike Falcon is very good.
We have approximately 700 users are using this solution in my organization. We plan to increase the usage of this solution. We are evaluating various aspects of the environment to see how it can extend our protection.
How are customer service and support?
I have not contacted support. However, I do not have any bad reports about their performance.
How was the initial setup?
I have not done the implementation myself. However, our technicians that did it had no problem, the process is straightforward.
What about the implementation team?
My technicians did the implementation of CrowdStrike Falcon.
What other advice do I have?
CrowdStrike Falcon is a very sophisticated solution. We are evaluating it further and more favorable results will come only with deeper study and evaluation.
I have never had any kind of problem with the solution.
I rate CrowdStrike Falcon a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free CrowdStrike Falcon Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2026
Product Categories
Extended Detection and Response (XDR) Security Information and Event Management (SIEM) Endpoint Protection Platform (EPP) Threat Intelligence Platforms (TIP) Endpoint Detection and Response (EDR) Attack Surface Management (ASM) Identity Threat Detection and Response (ITDR) AI-Powered Cybersecurity PlatformsPopular Comparisons
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Buyer's Guide
Download our free CrowdStrike Falcon Report and get advice and tips from experienced pros
sharing their opinions.
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