Primary use is for endpoint investigations.
Senior Financial Analyst - Data Analytics at a energy/utilities company with 1,001-5,000 employees
We can see what processes are running on the system, what registry keys have been enabled
Pros and Cons
- "Enables us to understand what processes are running on the system, what registry keys have been enabled."
- "It allows us to determine root cause, do the analysis, a lot quicker."
- "There are a few features that could be added, as mentioned."
What is our primary use case?
How has it helped my organization?
It allows us to determine root cause, do the analysis, a lot quicker.
What is most valuable?
Visibility into the endpoint rate. Understanding what processes are running on the system, what registry keys have been enabled. Pretty much understanding the whole frantic side of the endpoint.
What needs improvement?
It would be nice if we could extrapolate indicators of compromise and write them within sandboxes.
Buyer's Guide
CrowdStrike Falcon
May 2026
Learn what your peers think about CrowdStrike Falcon. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's fairly stable. We haven't been having too many issues with that.
What do I think about the scalability of the solution?
It scales quite well because it's cloud-based and subscription-based. It can scale pretty quickly.
How are customer service and support?
I would say technical support is fairly good. They understand the technology quite well so they are able to support us a lot better.
What other advice do I have?
The most important criteria when selecting a vendor come down to the capability of the technology, the cost, the support, how it fits into our overall architecture strategy, and the stability of the company. For instance, if it's a small company and they go under, you might as well have not invested in it.
I would rate this solution an eight out of 10 because it has all the features that we need. It's within our budget, and it fits into our overall architecture strategy. There are a few features that could be added, as mentioned.
I would recommend this technology.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Analyst at a manufacturing company with 1,001-5,000 employees
The agents are deployed on every workstation, so policy changes can be enforced on all of them
Pros and Cons
- "CrowdStrike is deployed on every workstation, so policy changes can be enforced on all of them. It lowers the manual work on each of the workstations. It has helped us manage device usage in our environment."
What is our primary use case?
We use Falcon to check the login attempts of the users. We can see who has logged in and when. We can see which workstation is assigned to each user. CrowdStrike helps us enforce policies, such as USB policies and users recycling passwords.
How has it helped my organization?
CrowdStrike is deployed on every workstation, so policy changes can be enforced on all of them. It lowers the manual work on each of the workstations. It has helped us manage device usage in our environment.
What is most valuable?
I like CrowdStrike's policies. The integration is easy to do. I can remember once when Falcon prevented a security breach occurred because someone clicked on a phishing link, and their credential was compromised. We used threat tracking to isolate the device from networks.
For how long have I used the solution?
I have used Falcon for two years.
What do I think about the stability of the solution?
I rate Falcon nine out of 10 for stability.
What do I think about the scalability of the solution?
I rate Falcon eight out of 10 for scalability.
What other advice do I have?
I rate CrowdStrike Falcon nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
CrowdStrike Falcon
May 2026
Learn what your peers think about CrowdStrike Falcon. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
IT Workplace Coordinator at a consumer goods company with 1-10 employees
Has great threat intelligence, integrates well, and scales to our needs
Pros and Cons
- "The threat intelligence is the most valuable feature."
- "The support for different OS versions needs improvement because sometimes due to business conditions, updating our OS is impossible."
What is our primary use case?
We use CrowdStrike Falcon as an XDR to replace our old antivirus solution.
We implemented CrowdStrike Falcon for better visibility into our environment and easy online access to the policies.
How has it helped my organization?
CrowdStrike Falcon's cybersecurity background allows for better integration with other tools.
What is most valuable?
The threat intelligence is the most valuable feature.
What needs improvement?
The support for different OS versions needs improvement because sometimes due to business conditions, updating our OS is impossible. For example, I have a production environment connected to the PNC that runs Windows XP on computers that CrowdStrike Falcon does not support.
For how long have I used the solution?
I have been using CrowdStrike Falcon for six years.
What do I think about the stability of the solution?
CrowdStrike Falcon is stable.
What do I think about the scalability of the solution?
CrowdStrike Falcon has been able to scale to our needs with no issues.
How was the initial setup?
The initial deployment was straightforward. The deployment took one day to complete. Ten people were involved in the deployment.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
CrowdStrike Falcon's price is good. I am looking for other partners and compared to Microsoft Defender and other vendors the price is lower.
What other advice do I have?
I would rate CrowdStrike Falcon a then out of ten.
Before purchasing CrowdStrike Falcon I suggest checking the policies, particularly those regarding internet connections, and conducting a proof of concept.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director & CEO at a tech services company with 1-10 employees
A very good solution useful for next-gen AV but tighter integration of XDR could be included
Pros and Cons
- "The initial setup was straightforward."
- "The initial setup was straightforward."
- "Tighter integration around XDR could be included."
- "There are a lot of open integrations, but they are external factors that cause dependencies on the integrator, not really on CrowdStrike, so it's a bit of a challenge as there is no comprehensive solution."
What is our primary use case?
We primarily use this solution for AV, next-gen AV, EDR or XDR.
What is most valuable?
I find most of the features to be very generic.
What needs improvement?
The solution is very good but tighter integration around XDR could be included. There are a lot of open integrations, but they are external factors that cause dependencies on the integrator, not really on CrowdStrike, so it's a bit of a challenge as there is no comprehensive solution. Additionally, the solution is dependent on Windows technical support.
For how long have I used the solution?
We have been using CrowdStrike Falcon for approximately three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, but price and support are a bit of a challenge.
Which solution did I use previously and why did I switch?
We previously used different solutions, and the primary differentiating factor was marketing.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
The price is high in comparison to similar brands.
What other advice do I have?
I rate the solution a seven out of ten. I advise new users first to understand their use case, its vulnerability and its importance.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free CrowdStrike Falcon Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2026
Product Categories
Extended Detection and Response (XDR) Security Information and Event Management (SIEM) Endpoint Protection Platform (EPP) Threat Intelligence Platforms (TIP) Endpoint Detection and Response (EDR) Attack Surface Management (ASM) Identity Threat Detection and Response (ITDR) AI-Powered Cybersecurity PlatformsPopular Comparisons
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Buyer's Guide
Download our free CrowdStrike Falcon Report and get advice and tips from experienced pros
sharing their opinions.
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