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What is Decagon?

Decagon mindshare

As of June 2026, the mindshare of Decagon in the Customer Experience Management category stands at 1.7%, down from 4.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Experience Management Mindshare Distribution
ProductMindshare (%)
Decagon1.7%
Qualtrics XM Platform3.5%
Genesys Cloud CX3.2%
Other91.6%
Customer Experience Management

Top industries

By visitors reading reviews
Performing Arts
14%
Manufacturing Company
14%
Financial Services Firm
11%
Construction Company
7%
Outsourcing Company
7%
Comms Service Provider
5%
Retailer
5%
University
4%
Non Profit
4%
Pharma/Biotech Company
4%
Energy/Utilities Company
4%
Marketing Services Firm
2%
Media Company
2%
Aerospace/Defense Firm
2%
Consumer Goods Company
2%
Real Estate/Law Firm
2%
Computer Software Company
2%
Transportation Company
2%
Healthcare Company
2%
Government
2%
Hospitality Company
2%
Insurance Company
2%
Educational Organization
2%

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