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What is Decagon?

Decagon mindshare

As of August 2026, the mindshare of Decagon in the Customer Experience Management category stands at 1.6%, down from 4.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Experience Management Mindshare Distribution
ProductMindshare (%)
Decagon1.6%
Qualtrics XM Platform3.6%
Genesys Cloud CX3.1%
Other91.7%
Customer Experience Management

Top industries

By visitors reading reviews
Financial Services Firm
18%
Performing Arts
13%
Manufacturing Company
13%
Outsourcing Company
7%
Construction Company
7%
Retailer
5%
Comms Service Provider
5%
University
3%
Energy/Utilities Company
3%
Non Profit
3%
Pharma/Biotech Company
3%
Real Estate/Law Firm
3%
Media Company
2%
Computer Software Company
2%
Healthcare Company
2%
Government
2%
Transportation Company
2%
Consumer Goods Company
2%
Aerospace/Defense Firm
2%
Educational Organization
2%
Hospitality Company
2%
Marketing Services Firm
2%

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