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What is Decagon?

Decagon mindshare

As of May 2026, the mindshare of Decagon in the Customer Experience Management category stands at 1.8%, down from 3.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Experience Management Mindshare Distribution
ProductMindshare (%)
Decagon1.8%
Qualtrics XM Platform3.6%
Genesys Cloud CX3.3%
Other91.3%
Customer Experience Management

Top industries

By visitors reading reviews
Performing Arts
16%
Manufacturing Company
14%
Financial Services Firm
10%
Construction Company
8%
Comms Service Provider
6%
Retailer
6%
Energy/Utilities Company
4%
Non Profit
4%
Pharma/Biotech Company
4%
University
4%
Educational Organization
2%
Aerospace/Defense Firm
2%
Marketing Services Firm
2%
Media Company
2%
Computer Software Company
2%
Outsourcing Company
2%
Consumer Goods Company
2%
Transportation Company
2%
Real Estate/Law Firm
2%
Government
2%
Healthcare Company
2%
Hospitality Company
2%
Insurance Company
2%

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