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reviewer1958775 - PeerSpot reviewer
IT Engineer, Capacity & Lifecycle Management at a financial services firm with 11-50 employees
Real User
Nov 22, 2022
Great if you're using Dell equipment but lacks the ability to integrate with other technologies
Pros and Cons
  • "Has really nice roll-up dashboards."
  • "Doesn't do well in terms of integrating with technologies other than Dell."

What is our primary use case?

We are looking for a solution that is good for inventory and health monitoring.

What is most valuable?

This is a valuable solution if you're a complete Dell shop. It's got really nice roll-up dashboards and things like that. 

What needs improvement?

CloudIQ doesn't do well in terms of integrating with technologies other than Dell.

For how long have I used the solution?

I've been evaluating this solution for a few weeks. 

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What do I think about the stability of the solution?

I haven't had any stability issues.

What do I think about the scalability of the solution?

Scalability is good. 

How was the initial setup?

The initial setup is straightforward and takes a few hours. Maintenance would probably require one or two people. 

What's my experience with pricing, setup cost, and licensing?

I don't know about licensing costs but any agreement would be part of a service contract with Dell.

Which other solutions did I evaluate?

We're evaluating several solutions but haven't chosen one yet. We're looking for something that encompasses a larger range of vendors and that's not CloudIQ.

What other advice do I have?

This solution would be very helpful for anybody that is solely using Dell equipment. I would currently rate this solution seven out of 10 but that might change once I've had more experience with it. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Backup and Storage Manager at a financial services firm with 10,001+ employees
Real User
Sep 24, 2019
Enables us to monitor all the storages on our phones and the implementation is easy
Pros and Cons
  • "Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
  • "In terms of improvement, they should enhance the product range."

What is our primary use case?

We are using the on-premises deployment model. Our primary use case of this solution is to monitor our most critical tier-1 storages. 

What is most valuable?

The mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good.

What needs improvement?

In terms of improvement, they should enhance the product range. I would like to be able to add an older VRX solution, for example. They should change the product range. 

They should also reduce the cost. 

For how long have I used the solution?

I have been using CloudIQ for almost a year.

What do I think about the stability of the solution?

When compared to other monitoring solutions, this stability is better than other EMC models. 

What do I think about the scalability of the solution?

Scalability is very good. We have around five users using this solution. We are five storage admins. 

How are customer service and technical support?

We haven't needed to get any support for CloudIQ yet.

Which solution did I use previously and why did I switch?

We also use Huawei at the same time. We defined all the most critical storages to the CloudIQ. EMC is better. Cloud IQ's capabilities seem better than Huawei but CloudIQ should enhance the product range.

How was the initial setup?

The initial setup was very straightforward. 

What other advice do I have?

My advice to someone implementing this solution is that implementing it is very straightforward. It's really easy to implement and you can monitor all systems from one window and mobile phone. You can monitor all your system from remote to local. You should choose CloudIQ.

I would rate it an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Download our free IT Infrastructure Monitoring Report and find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, Cisco, and more!