Dell CloudIQ vs PRTG Network Monitor comparison

Dell Technologies and Paessler GmbH are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #33 with an average rating of 8.3, while Paessler GmbH is ranked #8 with an average rating of 7.7. Dell Technologies holds a 0.9% mindshare in IM, compared to Paessler GmbH’s 4.4% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.

Dell CloudIQ

Read 9 Dell CloudIQ reviews

1,557 Views
1,038 Comparison Views

90% willing to recommend

PRTG Network Monitor

Read 102 PRTG Network Monitor reviews

6,193 Views
4,344 Comparison Views

91% willing to recommend

Dell CloudIQ

PRTG Network Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

PRTG Network Monitor and Dell CloudIQ are competitive solutions in the network monitoring category. While both products offer valuable features, Dell CloudIQ has an advantage in environments dominated by Dell hardware due to its strong integration.

Features: PRTG Network Monitor is known for its rapid deployment, scalability, and cost-effectiveness. It provides prompt alerts to the right personnel and supports diverse monitoring environments. Dell CloudIQ, designed for Dell hardware, excels in centralized device monitoring and offers AI-driven predictive capabilities. It effectively notifies users of health status and server conditions.

Room for Improvement: PRTG Network Monitor users seek more flexibility in template management, improved dashboard customization, and enhanced application monitoring. Dell CloudIQ users identify a lack of support for non-Dell equipment and express the need for better integration with other technologies and legacy systems.

Ease of Deployment and Customer Service: PRTG Network Monitor is flexible, supporting on-premises, hybrid, and cloud environments. Users appreciate its extensive online resources but have mixed experiences with email support. Dell CloudIQ is easy to deploy within Dell environments but limited in heterogeneous infrastructures. Its support is valued, but user experiences vary.

Pricing and ROI: PRTG Network Monitor is perceived as costly, particularly for large environments. However, users recognize its comprehensive sensor packages and scalability as providing good ROI by enhancing IT efficiency and reducing downtime. Dell CloudIQ offers excellent value to Dell users, as it incurs no additional costs when included with Dell solutions and is seen as cost-effective within broader service agreements.

To learn more, read our detailed Dell CloudIQ vs. PRTG Network Monitor Report (Updated: April 2025).

Buyer's Guide

Dell CloudIQ vs. PRTG Network Monitor

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

33rd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

PRTG Network Monitor

Ranking in IT Infrastructure Monitoring

8th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

102

Ranking in other categories

Network Monitoring Software (5th), Cloud Monitoring Software (9th)

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.2% compared to the previous year. The mindshare of PRTG Network Monitor is 4.4%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

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Noman-Saleem

Network Support Officer at Habib Metropolitan Bank Ltd

Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting

We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"Has really nice roll-up dashboards."

"I rate CloudIQ a ten out of ten."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"The dashboard is clear and user-friendly."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

More Dell CloudIQ pros

"The simplicity is what I appreciate about PRTG Network Monitor."

"My opinion is that this solution is not very expensive."

"The most valuable features of PRTG Network Monitor are user-friendly, and the graphical interface is good for all the network devices that are mapped in this organization. It's very easy to find reports for any devices that we are looking for."

"The initial setup is pretty easy."

"One of the valuable features is the diversity of metrics available to us to monitor. It's all there, it's all in the box. It's all made very easy, by virtue of it being pre-configured."

"The real-time monitoring feature in PRTG is invaluable to me"

"It's very easy to manage when you've got time to do some work on it: things like adding devices, adding groups, adding sensor clusters, and being able to clone and move stuff around."

"Good compilation of the system's information."

More PRTG Network Monitor pros

Cons

"It can improve the reporting facility to create custom reports or dashboards."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"Doesn't do well in terms of integrating with technologies other than Dell."

"Supporting legacy systems is an area that can be improved."

"It can improve the reporting facility to create custom reports or dashboards."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"The process of upgrading could be streamlined."

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

More Dell CloudIQ cons

"I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud."

"I wouldn't mind better categories for the sensors. When I go to add a new sensor for a new device, there are some categories in there already, and they can be filtered out, but there's quite a large pool of sensors... When I want to go in and find something quite specific, I have got to scroll down and scroll down to find what I'm actually looking for,"

"The technical support could respond a little bit quicker."

"PRTG's application monitoring sensor is not strong."

"PRTG's documentation could be improved."

"PRTG access works best from the web GUI. There are dedicated apps on Windows/Android/iOS, but they are slow and don’t work as well as the web GUI."

"I would like to see Office 365 monitoring. Essentially, it doesn't do it. I assumed not at all, but apparently it does it slightly. However, due to issues with APIs, they currently don't provide full monitoring for O365."

"When it comes to third-party integration, one of the things we were looking at was putting some sensors onto our firewall, for instance. If there were a little bit more documentation and some step-by-step guides around that, that would be useful for us."

More PRTG Network Monitor cons

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"Right now, the smallest sensor pack that they have is just a bit out of range for me, as a business. This kills me, as I need the product. Therefore, there is always a balance between needing to buy it or continuing their free version."

"All monitoring system is close to the same pricing scheme."

"We pay nothing for it. Its 100 sensors have allowed us to put a magnifying glass on some systems, providing an extra layer of detail. Therefore, our outgoing is nothing and our incoming is a lot of useful data that we can react to proactively."

"If you are not too sure about it, try the free version. Then, if you like it, you can go to the paid version and roll it out."

"There is a license to use PRTG Network Monitor and it is annually."

"The pricing is okay and it is cheaper than some competing products."

"We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization."

"It's a cost-efficient tool."

More PRTG Network Monitor pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Manufacturing Company

17%

Computer Software Company

16%

Financial Services Firm

12%

Government

Educational Organization

45%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

See all answers

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

See all answers

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The pricing is in the middle. It's not too high, nor too low, but it's reasonable.

See all answers

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Compared 7% of the time

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Compared 6% of the time

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Compared 6% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

Centreon vs PRTG Network Monitor

Compared 6% of the time

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Product Reports

Buyer's Guide

IT Infrastructure Monitoring

April 2025

Download Dell CloudIQ product report

Buyer's Guide

PRTG Network Monitor

May 2025

Download PRTG Network Monitor product report

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

North Carolina State University

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

Dell CloudIQ vs. PRTG Network Monitor

April 2025

Free Report: Dell CloudIQ vs. PRTG Network Monitor

Find out what your peers are saying about Dell CloudIQ vs. PRTG Network Monitor and other solutions. Updated: April 2025.

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