Dell CloudIQ vs PRTG Network Monitor comparison

Dell Technologies and Paessler GmbH are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #30 with an average rating of 8.8, while Paessler GmbH is ranked #8 with an average rating of 7.8. Dell Technologies holds a 1.0% mindshare in IM, compared to Paessler GmbH’s 4.3% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.

Dell CloudIQ

Read 9 Dell CloudIQ reviews

1,624 Views
1,076 Comparison Views

90% willing to recommend

PRTG Network Monitor

Read 101 PRTG Network Monitor reviews

6,499 Views
4,437 Comparison Views

91% willing to recommend

Dell CloudIQ

PRTG Network Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

PRTG Network Monitor and Dell CloudIQ are competitive solutions in the network monitoring category. While both products offer valuable features, Dell CloudIQ has an advantage in environments dominated by Dell hardware due to its strong integration.

Features: PRTG Network Monitor is known for its rapid deployment, scalability, and cost-effectiveness. It provides prompt alerts to the right personnel and supports diverse monitoring environments. Dell CloudIQ, designed for Dell hardware, excels in centralized device monitoring and offers AI-driven predictive capabilities. It effectively notifies users of health status and server conditions.

Room for Improvement: PRTG Network Monitor users seek more flexibility in template management, improved dashboard customization, and enhanced application monitoring. Dell CloudIQ users identify a lack of support for non-Dell equipment and express the need for better integration with other technologies and legacy systems.

Ease of Deployment and Customer Service: PRTG Network Monitor is flexible, supporting on-premises, hybrid, and cloud environments. Users appreciate its extensive online resources but have mixed experiences with email support. Dell CloudIQ is easy to deploy within Dell environments but limited in heterogeneous infrastructures. Its support is valued, but user experiences vary.

Pricing and ROI: PRTG Network Monitor is perceived as costly, particularly for large environments. However, users recognize its comprehensive sensor packages and scalability as providing good ROI by enhancing IT efficiency and reducing downtime. Dell CloudIQ offers excellent value to Dell users, as it incurs no additional costs when included with Dell solutions and is seen as cost-effective within broader service agreements.

To learn more, read our detailed Dell CloudIQ vs. PRTG Network Monitor Report (Updated: March 2025).

Buyer's Guide

Dell CloudIQ vs. PRTG Network Monitor

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

30th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

PRTG Network Monitor

Ranking in IT Infrastructure Monitoring

8th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

Network Monitoring Software (5th), Cloud Monitoring Software (8th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.0%, down from 1.2% compared to the previous year. The mindshare of PRTG Network Monitor is 4.3%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

Read full review

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Efficiently monitor networks across regions with seamless setup and robust feature set

PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's convenient because you can access it from a mobile device without needing a laptop."

"The dashboard is clear and user-friendly."

"Has really nice roll-up dashboards."

"The dashboard is clear and user-friendly."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"The tool for forecasting capacity is valuable."

More Dell CloudIQ pros

"The most valuable feature of this solution is being able to see things graphically."

"The most valuable feature is the ability to span multiple technologies and multiple vendors."

"The solution provides us response times to issues."

"The real-time monitoring feature in PRTG is invaluable to me"

"We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us."

"The alerting is the most valuable feature. I also like the iPhone app. I get alerts in an email on the iPhone app."

"Ability to create a dashboard inside software monitoring."

"The tool is integrated with our email for the alerts."

More PRTG Network Monitor pros

Cons

"It can improve the reporting facility to create custom reports or dashboards."

"Doesn't do well in terms of integrating with technologies other than Dell."

"Supporting legacy systems is an area that can be improved."

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"The process of upgrading could be streamlined."

"It can improve the reporting facility to create custom reports or dashboards."

"PowerScale is the only file system offered and that is limiting."

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

More Dell CloudIQ cons

"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."

"The thing that we do struggle with a bit is in the historic data. If I want look over 30 days, because it averages out onto one graph, you can't zoom in and drill down information."

"They just released a newer version of the desktop app, a beta version, that I have been trialing out. I prefer the older version, only because of how the layout is designed"

"The clustering aspect needs improvement, as there is a bit of confusion about you do when hit that 5000 probe mark."

"I would like to see more updates available in this solution."

"I've encountered a challenge in my functions, particularly in adding and printing."

"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."

"The technical support could respond a little bit quicker."

More PRTG Network Monitor cons

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

"We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization."

"Sensors on free version can run out quick."

"We are using the premium version of PRTG Network Monitor. The price of the solution is a bit higher than competitors but it is worth the extra money. However, it would be helpful if the price was lower."

"It is expensive."

"The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us."

"We are using the basic PRTG that we can download for free. For now, we only need to monitor less than 100 devices. For more than 100 devices, we would need to buy a license. PRTG is much cheaper than SolarWinds."

"We pay for PRTG Network Monitor annually. The price is approximately 10,000 rupees annually."

"The scalability is there, but smaller companies might need CAM software to be able afford the product."

More PRTG Network Monitor pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Manufacturing Company

15%

Computer Software Company

15%

Financial Services Firm

12%

Government

Educational Organization

52%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

See all answers

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

See all answers

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

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What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.

See all answers

Comparisons

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Compared 24% of the time

HPE OneView vs Dell CloudIQ

Compared 24% of the time

Datadog vs Dell CloudIQ

Compared 10% of the time

OpsRamp vs Dell CloudIQ

Compared 8% of the time

NetApp Cloud Insights vs Dell CloudIQ

Compared 7% of the time

More Dell CloudIQ Competitors

Zabbix vs PRTG Network Monitor

Compared 7% of the time

LibreNMS vs PRTG Network Monitor

Compared 7% of the time

PRTG Enterprise Monitor vs PRTG Network Monitor

Compared 6% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

Centreon vs PRTG Network Monitor

Compared 6% of the time

More PRTG Network Monitor Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

March 2025

Download Dell CloudIQ product report

Buyer's Guide

PRTG Network Monitor

March 2025

Download PRTG Network Monitor product report

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

North Carolina State University

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

Dell CloudIQ vs. PRTG Network Monitor

March 2025

Free Report: Dell CloudIQ vs. PRTG Network Monitor

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