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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Mobile application is a valuable feature for monitoring storage on phones.
Forecasting capacity tool contributes significantly to its utility.
Dell CloudIQ offers central monitoring and notification in case of server issues.
Health status alerts facilitate quick identification of issues.
Users value its availability and capacity reporting to manage resources efficiently.

CONS

PowerScale is the only file system offered, which is limiting.
Reporting capabilities could be improved to allow custom reports or dashboards.
Doesn't integrate well with technologies other than Dell.
Support has become difficult to access and has degraded since EMC acquisition.
Needs improvement in predictive maintenance, which is somewhat AI-driven.
 

Dell CloudIQ Pros review quotes

YK
Backup and Storage Manager at YKB
Sep 24, 2019
Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good.
Yaswanth Yathaluru - PeerSpot reviewer
Sr. Storage & Backup Engineer at a retailer with 10,001+ employees
Oct 17, 2022
The tool for forecasting capacity is valuable.
it_user1256415 - PeerSpot reviewer
Manager Private Cloud Solutions at ufone
Nov 7, 2022
The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud.
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, Cisco and others in IT Infrastructure Monitoring. Updated: December 2025.
881,082 professionals have used our research since 2012.
reviewer1958775 - PeerSpot reviewer
IT Engineer, Capacity & Lifecycle Management at a financial services firm with 11-50 employees
Nov 8, 2022
Has really nice roll-up dashboards.
Mohsin-Raza - PeerSpot reviewer
Manager Data Center & Services at a financial services firm with 1,001-5,000 employees
Feb 2, 2023
Fewer vulnerabilities have been observed in the four years we have used the solution.
Vaidyanathan Swaminathan - PeerSpot reviewer
Co-Founder at Tech RIdge Solutions
Jun 25, 2024
It's convenient because you can access it from a mobile device without needing a laptop.
ClaudioSalgado - PeerSpot reviewer
IT Architect Consultant at RTFM
Nov 21, 2024
Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually.
RS
Assistant Manager, Project at Denso
Nov 29, 2024
CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure.
Angel Lacerna - PeerSpot reviewer
Oficial Senior at a financial services firm with 1,001-5,000 employees
Jan 14, 2025
The dashboard is clear and user-friendly.
Haseeb Sheikh - PeerSpot reviewer
Senior Manager Enterprise Solutions at a media company with 201-500 employees
Jan 13, 2026
I use Dell CloudIQ for the availability and capacity reporting, which is very helpful in terms of capacity and availability reporting, and if there is any fault or faulty drive or faulty part, I am alerted on time with that, which is the main benefit that avoids any unplanned outage.
 

Dell CloudIQ Cons review quotes

YK
Backup and Storage Manager at YKB
Sep 24, 2019
In terms of improvement, they should enhance the product range.
Yaswanth Yathaluru - PeerSpot reviewer
Sr. Storage & Backup Engineer at a retailer with 10,001+ employees
Oct 17, 2022
PowerScale is the only file system offered and that is limiting.
it_user1256415 - PeerSpot reviewer
Manager Private Cloud Solutions at ufone
Nov 7, 2022
The reporting capabilities of this solution could be improved.
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, Cisco and others in IT Infrastructure Monitoring. Updated: December 2025.
881,082 professionals have used our research since 2012.
reviewer1958775 - PeerSpot reviewer
IT Engineer, Capacity & Lifecycle Management at a financial services firm with 11-50 employees
Nov 8, 2022
Doesn't do well in terms of integrating with technologies other than Dell.
Mohsin-Raza - PeerSpot reviewer
Manager Data Center & Services at a financial services firm with 1,001-5,000 employees
Feb 2, 2023
Supporting legacy systems is an area that can be improved.
Vaidyanathan Swaminathan - PeerSpot reviewer
Co-Founder at Tech RIdge Solutions
Jun 25, 2024
Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use.
ClaudioSalgado - PeerSpot reviewer
IT Architect Consultant at RTFM
Nov 21, 2024
If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures.
RS
Assistant Manager, Project at Denso
Nov 29, 2024
The process of upgrading could be streamlined.
Angel Lacerna - PeerSpot reviewer
Oficial Senior at a financial services firm with 1,001-5,000 employees
Jan 14, 2025
It can improve the reporting facility to create custom reports or dashboards.
Haseeb Sheikh - PeerSpot reviewer
Senior Manager Enterprise Solutions at a media company with 201-500 employees
Jan 13, 2026
I think the remediation could have been better.