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Dell CloudIQ vs Elastic Observability comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
37th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Elastic Observability
Ranking in IT Infrastructure Monitoring
15th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), Log Management (16th), Container Monitoring (5th), Cloud Monitoring Software (11th)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, up from 0.9% compared to the previous year. The mindshare of Elastic Observability is 1.2%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Elastic Observability1.2%
Dell CloudIQ0.9%
Other97.9%
IT Infrastructure Monitoring
 

Featured Reviews

Haseeb Sheikh - PeerSpot reviewer
Senior Manager Enterprise Solutions at a media company with 201-500 employees
Proactive monitoring has improved availability and capacity reporting for my infrastructure
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.
Mohammed-Abdelalim - PeerSpot reviewer
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities
In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."
"Our company uses the solution for forecasting capacity and performance via cloud visualization that is maintained by Dell."
"We chose this solution because it is a free product offered from Dell which you can use to monitor, manage and optimize cybersecurity."
"This solution would be very helpful for anybody that is solely using Dell equipment."
"I use Dell CloudIQ for the availability and capacity reporting, which is very helpful in terms of capacity and availability reporting, and if there is any fault or faulty drive or faulty part, I am alerted on time with that, which is the main benefit that avoids any unplanned outage."
"The tool for forecasting capacity is valuable."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"It's convenient because you can access it from a mobile device without needing a laptop."
"I think Elastic Observability is already in very good shape."
"I recommend Elastic Observability for its completeness of vision and wide ecosystem."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"We can view and connect different sources to the dashboard using it."
"From my experience with several major customers, the most valued feature of Elastic is its log analytics capabilities."
"It has always been a stable solution."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
 

Cons

"CloudIQ doesn't do well in terms of integrating with technologies other than Dell."
"PowerScale is the only file system offered and that is limiting."
"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."
"In terms of improvement, they should enhance the product range."
"I think the remediation could have been better."
"The reporting capabilities of this solution could be improved."
"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."
"The process of upgrading could be streamlined."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"The only challenging aspect for new users is often writing the query language."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal."
"It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side."
"The interface could be improved."
"I would advise others to use a different solution than Elastic APM."
 

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."
"The solution is more expensive than NetApp which offers file systems in various price ranges."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"Elastic Observability's pricing could be better for small-scale users."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"We have been using the open-source version."
"The product is not that cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Outsourcing Company
9%
Computer Software Company
8%
Financial Services Firm
13%
Computer Software Company
9%
Comms Service Provider
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

What needs improvement with Dell CloudIQ?
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is hel...
What is your primary use case for Dell CloudIQ?
I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.
What advice do you have for others considering Dell CloudIQ?
For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...
What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
 

Overview

 

Sample Customers

North Carolina State University
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Find out what your peers are saying about Dell CloudIQ vs. Elastic Observability and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.