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Dell CloudIQ vs NetApp Cloud Insights comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
33rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
NetApp Cloud Insights
Ranking in IT Infrastructure Monitoring
34th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Cloud Migration (11th), Cloud Monitoring Software (24th)
 

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.2% compared to the previous year. The mindshare of NetApp Cloud Insights is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

ClaudioSalgado - PeerSpot reviewer
Has proactive monitoring with predictive insights and a user-friendly interface
Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.
Punit Waghela - PeerSpot reviewer
Reduces troubleshooting time and improves operational efficiency through a single console
NetApp technology, specifically NetApp Cloud Insights, has significantly impacted the way my customers do business. One customer had multiple components, such as a VMware environment, Cisco switches, NetApp storage, and backup tools. Previously, the customer had to monitor all these tools individually each morning by logging into every console to check for errors or performance issues. It used to take them about 1 or 2 hours, but after we installed NetApp Cloud Insights, the time spent was reduced to just 5 minutes with a single console where they could monitor everything. The customer can integrate their VMware servers, Cisco switches, and storage with NetApp Cloud Insights to quickly identify any problems and resolve issues efficiently, demonstrating a reduction in complexity and monitoring time. The values that NetApp Cloud Insights delivers to my customers are evident in real examples, such as an application team running their application on a single VM connected through a switch and storage. When they experience a performance issue, the VMware team needs to identify the source of the slowness, whether it's from the server, switch, or storage, which requires a time-consuming investigation of each component. Without NetApp Cloud Insights, this process is slow and stressful for both the application team and the VMware team, but with the tool, a single click allows the customer to pinpoint the issue directly, improving response times to performance problems immensely. The evolving cybersecurity landscape and the proliferation of AI highly influence my customers' technology decisions, as having NetApp storage in their environment allows them to detect ransomware attacks effectively. NetApp guarantees data recovery in case of such attacks, and here, NetApp Cloud Insights plays a crucial role; it can identify where a ransomware attack originates, allowing the IT team to respond rapidly, such as disconnecting affected devices to mitigate the damage, especially crucial when multiple users are involved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard is clear and user-friendly."
"The dashboard is clear and user-friendly."
"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"Has really nice roll-up dashboards."
"It's convenient because you can access it from a mobile device without needing a laptop."
"The tool for forecasting capacity is valuable."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively."
"All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters."
"NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should require only one or two people turned into a six-person job."
"The solution is 98 percent stable."
"NetApp Cloud Insights helps reduce the time spent on problem resolution by up to 50% for my customers, making their operations significantly more efficient and productive, which is a perfect outcome."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."
"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."
 

Cons

"Doesn't do well in terms of integrating with technologies other than Dell."
"The process of upgrading could be streamlined."
"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."
"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."
"The reporting capabilities of this solution could be improved."
"Supporting legacy systems is an area that can be improved."
"PowerScale is the only file system offered and that is limiting."
"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."
"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."
"The first level of NetApp's technical support could be improved."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"In my opinion, one area where NetApp Cloud Insights could be improved for the next release is the console, which I find a bit complex."
"Even though I work with NetApp, it still takes time for me to navigate and find components, so new customers might require considerable hands-on experience to efficiently use the console, indicating that it could be more user-friendly."
"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."
"Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays."
"The visualization needs some improvement because there are occasional delays while the system queries information."
 

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."
"The solution is more expensive than NetApp which offers file systems in various price ranges."
"The solution's pricing is based on the device you purchase and includes support services."
"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."
"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."
"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."
"The solution is expensive."
"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
9%
Government
6%
Manufacturing Company
33%
Computer Software Company
19%
Financial Services Firm
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Dell CloudIQ?
It can improve the reporting facility to create custom reports or dashboards.
What is your primary use case for Dell CloudIQ?
I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.
What advice do you have for others considering Dell CloudIQ?
I would rate the overall product an eight out of ten.
What do you like most about NetApp Cloud Insights?
NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should req...
What is your experience regarding pricing and costs for NetApp Cloud Insights?
The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about t...
What needs improvement with NetApp Cloud Insights?
In my opinion, one area where NetApp Cloud Insights could be improved for the next release is the console, which I find a bit complex. Even though I work with NetApp, it still takes time for me to ...
 

Comparisons

 

Overview

 

Sample Customers

North Carolina State University
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Find out what your peers are saying about Dell CloudIQ vs. NetApp Cloud Insights and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.