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NetApp Data Infrastructure Insights pros and cons

Vendor: NetApp
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

NetApp Data Infrastructure Insights provides valuable queries and reporting to track resource utilization and performance across business units.
It excels in quickly inventorying resources, identifying interdependencies, and assembling an environmental topology.
Cloud Secure offers real-time alerting for potential ransomware and file security review, enhancing data protection.
NetApp Cloud Insights significantly reduces problem resolution time by up to 50%, increasing operational efficiency and productivity.
The ability to take snapshots offers an extra security layer, effectively protecting data.

CONS

NetApp technical support, particularly first-level, needs improvements and can result in delays.
Creating, managing, and modifying reports are difficult and require knowledge beyond the storage itself.
Pricing model needs improvement.
Cloud Insights could offer more detail when drilling down into the Azure environment.
Navigation requires considerable hands-on experience, indicating a need for a more user-friendly console.
 

NetApp Data Infrastructure Insights Pros review quotes

Punit Waghela - PeerSpot reviewer
Technical Specialist at Softcell Technologies Limited
May 27, 2025
NetApp Cloud Insights helps reduce the time spent on problem resolution by up to 50% for my customers, making their operations significantly more efficient and productive, which is a perfect outcome.
JL
Sr. storage Administrator at Nationwide Children's Hospital
Nov 2, 2023
NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should require only one or two people turned into a six-person job.
Scott Lauters - PeerSpot reviewer
Associate IT Director at a tech vendor with 10,001+ employees
Nov 2, 2023
All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters.
Learn what your peers think about NetApp Data Infrastructure Insights. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Yaswanth Yathaluru - PeerSpot reviewer
Sr. Storage & Backup Engineer at a retailer with 10,001+ employees
Oct 17, 2022
The visibility and assistance with security vulnerabilities are valuable.
reviewer2304648 - PeerSpot reviewer
Storage Engineer at a legal firm with 501-1,000 employees
Nov 2, 2023
One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively.
WW
Engineer Manager at FTSC
Apr 7, 2023
The solution is easy to deploy.
reviewer1512921 - PeerSpot reviewer
Product Manager - Netapp at a computer software company with 1,001-5,000 employees
Apr 6, 2023
The solution is 98 percent stable.
reviewer1439058 - PeerSpot reviewer
Director of IT at a logistics company with 501-1,000 employees
Oct 20, 2020
Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late.
AT
Information Technology Consultant at TELUS Corporation
Oct 11, 2020
Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment.
reviewer1380831 - PeerSpot reviewer
Storage Engineer at a media company with 5,001-10,000 employees
Aug 19, 2020
It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue.
 

NetApp Data Infrastructure Insights Cons review quotes

Punit Waghela - PeerSpot reviewer
Technical Specialist at Softcell Technologies Limited
May 27, 2025
In my opinion, one area where NetApp Cloud Insights could be improved for the next release is the console, which I find a bit complex.
JL
Sr. storage Administrator at Nationwide Children's Hospital
Nov 2, 2023
Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome.
Scott Lauters - PeerSpot reviewer
Associate IT Director at a tech vendor with 10,001+ employees
Nov 2, 2023
Cloud Insights could offer more detail when we drill down into the Azure environment.
Learn what your peers think about NetApp Data Infrastructure Insights. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Yaswanth Yathaluru - PeerSpot reviewer
Sr. Storage & Backup Engineer at a retailer with 10,001+ employees
Oct 17, 2022
The visualization needs some improvement because there are occasional delays while the system queries information.
reviewer2304648 - PeerSpot reviewer
Storage Engineer at a legal firm with 501-1,000 employees
Nov 2, 2023
Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays.
WW
Engineer Manager at FTSC
Apr 7, 2023
The support is not very quick.
reviewer1512921 - PeerSpot reviewer
Product Manager - Netapp at a computer software company with 1,001-5,000 employees
Apr 6, 2023
The IP-based monitoring could be added in a future release.
reviewer1439058 - PeerSpot reviewer
Director of IT at a logistics company with 501-1,000 employees
Oct 20, 2020
In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial.
AT
Information Technology Consultant at TELUS Corporation
Oct 11, 2020
Their pricing model needs improvement.
reviewer1380831 - PeerSpot reviewer
Storage Engineer at a media company with 5,001-10,000 employees
Aug 19, 2020
When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions.