Dell CloudIQ vs Zabbix comparison

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Dell CloudIQ

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Executive SummaryUpdated on Oct 9, 2024

Zabbix and Dell CloudIQ compete in the IT monitoring and infrastructure management space. Zabbix has an edge in pricing and support, while Dell CloudIQ excels with advanced features appealing to those seeking powerful functionality.

Features: Zabbix offers customizable dashboards, an open-source nature, and a robust alerting system, providing flexibility and control. Dell CloudIQ provides high-end analytics, predictive capabilities, and seamless integration with Dell technology, enhancing comprehensive infrastructure management.

Room for Improvement: Zabbix could improve on integration capabilities, user interface design, and scaling for enterprise needs. Dell CloudIQ might enhance support for non-Dell environments, optimize cost-effectiveness, and expand integration with third-party tools.

Ease of Deployment and Customer Service: Zabbix allows flexible deployment with self-hosting options suitable for specific infrastructure needs. Dell CloudIQ offers streamlined deployment through its cloud-based infrastructure with rapid implementation and broader support services.

Pricing and ROI: Zabbix provides a cost-effective solution with minimal setup costs, often leading to higher ROI for budget-conscious organizations. Dell CloudIQ involves higher initial costs but offers significant returns through advanced analytics and predictive insights, making it worthwhile for companies seeking long-term value.

To learn more, read our detailed Dell CloudIQ vs. Zabbix Report (Updated: March 2025).

Dell CloudIQ vs. Zabbix

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Helped 845,040 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

30th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in IT Infrastructure Monitoring

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

105

Ranking in other categories

Application Performance Monitoring (APM) and Observability (8th), Network Monitoring Software (1st), Server Monitoring (1st), Cloud Monitoring Software (2nd)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.0%, down from 1.2% compared to the previous year. The mindshare of Zabbix is 13.2%, up from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

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ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

"The dashboard is clear and user-friendly."

"It's convenient because you can access it from a mobile device without needing a laptop."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"Has really nice roll-up dashboards."

"The dashboard is clear and user-friendly."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

More Dell CloudIQ pros

"Zabbix has a roadmap and they are continuously and frequently adding new features."

"Setup was straightforward. Initial deployment took two or three months."

"The solution is quite mature and very stable."

"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."

"The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet."

"It's a flexible solution."

"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."

"It provides high scalability, alerting, notification, templating, and end-to-end security."

More Zabbix pros

Cons

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"It can improve the reporting facility to create custom reports or dashboards."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"The reporting capabilities of this solution could be improved."

"Supporting legacy systems is an area that can be improved."

"It can improve the reporting facility to create custom reports or dashboards."

"In terms of improvement, they should enhance the product range."

More Dell CloudIQ cons

"The user interface could be better."

"In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now."

"The server monitoring could be better."

"The stability could be better."

"The only issue we have had with Zabbix is when we decided to make an update or upgrade."

"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."

"Look and feel."

"Zabbix is not easy to configure, and upgrading is also an issue."

More Zabbix cons

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"My manager is very happy because it doesn't cost anything."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"Zabbix is a free solution but the support contact costs money."

"It is worth every cent to pay or even study to do your own installation."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"I use the tool's free version."

"The solution is free. However, many open-sourced tools start out free but eventually start charging."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Manufacturing Company

15%

Computer Software Company

15%

Financial Services Firm

12%

Government

Educational Organization

37%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

The cost is minimal. It is literally free.

What needs improvement with Zabbix?

For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...

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Product Reports

IT Infrastructure Monitoring

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Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

North Carolina State University

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Dell CloudIQ vs. Zabbix