| First Assistant Vice President (FAVP) & Unit Head of Server & Storage Management Unit at a financial services firm with 1,001-5,000 employees | 4.5 | Having used Dell SRM for 20 years, I find it excellent for provisioning, analytics, and multi-vendor management, with strong support. My key recommendation is for Dell to prioritize enhancing data security and air-gap solutions. |
| First Assistant Vice President (FAVP) & Unit Head of Server & Storage Management Unit at a financial services firm with 1,001-5,000 employees | 4.0 | We use Dell Storage Resource Manager for block-based storage and various pools, particularly for Oracle databases. Its ease of control and storage supervision is valuable, though improvements in fiber channel port reliability and console management are needed. |
| Senior System Administrator at a comms service provider with 201-500 employees | 3.0 | I find the solution's partitions work well for backups. However, its technical support is inadequate, and the setup is complex. Despite being stable and scalable, I rate it a six out of ten due to these issues, preferring alternatives for new projects. |
| VP Global Infrastructure at a media company with 5,001-10,000 employees | 3.5 | No summary available |
| Modern Data Center and Cloud Engineer II at IE Network Solutions PLC | 5.0 | I find this product easy to deploy and very effective for disk management, with many features. However, its support needs significant improvement due to slow response times and long issue resolution, which frustrates clients. |
| Architect at a tech company with 10,001+ employees | 4.0 | I value SRM reporting. Past EMC ECC had support, cost, and resource issues, leading me to NetApp OCI. Now with ViPR SRM, which seems similar, I hope EMC continues listening to customer needs. |
| Senior Infrstructure Analyst at a financial services firm with 10,001+ employees | 3.0 | I used this product for three years, valuing its multi-array management and good support. However, its stability and agent-based communication were issues. Frankly, I believe better solutions exist today, even from EMC. |
| Senior Storage Consultant at a financial services firm with 10,001+ employees | 3.5 | We've used this stable, scalable solution for five years, finding its centralized administration straightforward and beneficial for our EMC SANs. I would only wish for third-party storage management. |