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Rajai-Kharman - PeerSpot reviewer
Sales Manager at Synaptic
Real User
Jan 19, 2024
A stable and scalable solution that is highly available and has a highly responsive technical support team
Pros and Cons
  • "The support is highly responsive."
  • "The solution must be more flexible."

What is our primary use case?

Most customers look for a multipurpose appliance to consolidate all the applications and simplify management. It helps reduce the footprint and the consumption of power.

What is most valuable?

The availability of the product is a valuable feature. The single window management and the patching features are also valuable.

What needs improvement?

The solution must be more flexible. It must be flexible with sizing and the combination of technologies inside the compute nodes.

For how long have I used the solution?

I have been using the solution for more than seven to eight years.

Buyer's Guide
Dell PowerFlex
June 2026
Learn what your peers think about Dell PowerFlex. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The product is scalable. Our enterprise customers have around 500 employees. Our medium-level customers have 100 to 500 employees.

How are customer service and support?

The support is highly responsive. Once we raise a ticket, the support responds very quickly.

How was the initial setup?

The initial setup is moderately easy. The connectivity and the security ports might take some time. Within three working days, the solution will be up and running.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. I rate the pricing a nine out of ten.

What other advice do I have?

We are partners. A good product must provide good support, compatibility, and backup. Overall, I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Syed Fasih - PeerSpot reviewer
BU Head Cloud, Computing, Storage & DP at Abdulla Fouad Group
Real User
May 14, 2023
A one-stop-shop solution that is very easy to administer, but the support containers need improvement
Pros and Cons
  • "Dell PowerFlex is a one-stop-shop solution. Storage, compute, network, application monitoring, and support cases are all combined into one solution. It's very easy to administer compared to when you have a reference architecture where you need to design and build everything yourself. You would also then have to work with multiple vendors."
  • "The support of containers needs to be improved. At present, it is limited to VMware. There needs to be direct communication with the hardware rather than through a hypervisor."

What is most valuable?

Dell PowerFlex is a one-stop-shop solution. Storage, compute, network, application monitoring, and support cases are all combined into one solution. It's very easy to administer compared to when you have a reference architecture where you need to design and build everything yourself. You would also then have to work with multiple vendors.

Dell PowerFlex is easy to sell as well because it is easy to convince the customer that this is the right product rather than the reference architecture.

What needs improvement?

The support of containers needs to be improved. At present, it is limited to VMware. There needs to be direct communication with the hardware rather than through a hypervisor.

For how long have I used the solution?

I have been using Dell PowerFlex for one and a half years.

What do I think about the stability of the solution?

I would rate Dell PowerFlex's stability at nine out of ten.

What do I think about the scalability of the solution?

The scalability is okay, but it could be better. For linear and horizontal scalability, you will have to add nodes rather than just create separate storage.

How was the initial setup?

The initial setup is straightforward. Within 30 minutes, it can be up and running, and you can create your own virtual machines and apply your own top ten templates.

What other advice do I have?

I would recommend Dell PowerFlex.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Dell PowerFlex
June 2026
Learn what your peers think about Dell PowerFlex. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
reviewer2125335 - PeerSpot reviewer
Student at a university with 501-1,000 employees
Real User
Mar 19, 2023
Good integration, stable, and increased performance
Pros and Cons
  • "The integration with AWS is a valuable feature."
  • "Compared to similar solutions, Dell PowerFlex is not cost-effective and has room for improvement."

What is our primary use case?

The solution is a private cloud hyper-converged infrastructure that is scalable, with highly available computer workloads.

How has it helped my organization?

The solution has helped reduce our costs and increase our performance.

What is most valuable?

The integration with AWS is a valuable feature.

What needs improvement?

Compared to similar solutions, Dell PowerFlex is not cost-effective and has room for improvement.

For how long have I used the solution?

I am currently using the solution and I was part of the engineering team that developed Dell PowerFlex.

What do I think about the stability of the solution?

I give the stability a nine out of ten.

What was our ROI?

We have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive and I give the cost a two out of ten.

What other advice do I have?

I give the solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Saikat Chakraborty - PeerSpot reviewer
General Manager at ACT FIBERNET
Real User
Dec 6, 2021
Stable with good technical support and the capability to scale
Pros and Cons
  • "We've had no issues with scaling the solution."
  • "We have been dealing with them for some time and we are happy with the product."
  • "We've had some issues around the licensing. There were some issues in terms of using the VMware license."

What is most valuable?

We haven't yet faced any challenge per se. It's pretty much just like handling a riskier controlled environment anyway, which we had experience with already. There's nothing special about it in terms of handling. That's why it's okay as a solution.

The stability has been good.

We've had no issues with scaling the solution. 

Technical support seems to be decent.

What needs improvement?

We've had some issues around the licensing. There were some issues in terms of using the VMware license. The VMware license was locked along with the box. Therefore, even if you want, you can't use it for some other purpose. That was the only challenge for us.

The initial setup was not simple or straightforward.

For how long have I used the solution?

I've used the solution for a little more than a year now. 

What do I think about the stability of the solution?

I have found the solution to be stable. The performance is good. There are no bugs or glitches. it doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability of the product is pretty good. If you need to expand it, you can do so.

How are customer service and support?

We have been dealing with them for some time and we are happy with the product. There's no issue from that perspective.

How was the initial setup?

The initial setup was not easy. The supplier or the seller that we had gone through helped us in setting things up. After setting up through them, however. the Day-2 operations were not so complicated.

What about the implementation team?

We used a vendor to assist in the initial setup.

What's my experience with pricing, setup cost, and licensing?

They need to offer some flexibility in terms of the licensing of the VMware component along with the solution.

What other advice do I have?

We are just an end-user and a customer. We don't have a business relationship with Dell. 

I'd rate the solution at an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gehad-Said - PeerSpot reviewer
Senior Presales Solutions Engineer ( DELL EMC & VMware) at Metra computers
Real User
Top 20
Jul 14, 2024
A flexible solution with high performance capability
Pros and Cons
  • "The tool's most valuable features are its price and flexibility. It has high performance."
  • "The tool needs to improve its storage. It should also make migration to the cloud easier."

What is most valuable?

The tool's most valuable features are its price and flexibility. It has high performance. 

What needs improvement?

The tool needs to improve its storage. It should also make migration to the cloud easier. 

For how long have I used the solution?

I have been working with the product for eight years. 

What do I think about the stability of the solution?

I rate Dell PowerFlex's stability as nine out of ten. 

What do I think about the scalability of the solution?

The solution is flexible. I rate its scalability a nine out of ten. 

Which solution did I use previously and why did I switch?

I have used Cisco before Dell PowerFlex. I am also working with VMware. 

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing an eight out of ten. 

What other advice do I have?

Our customers are enterprise businesses. Dell PowerFlex's integration depends on the product and its vendors that are being integrated. I rate the overall solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Executive Officer at a tech services company with 11-50 employees
Real User
Jun 4, 2024
Runs without issues and provides a return on investment
Pros and Cons
  • "Dell PowerFlex improves our latency which allowed us to reduce a lot of our Microsoft Enterprise SQL licenses."

    What is our primary use case?

    Dell PowerFlex is our primary private cloud. 

    How has it helped my organization?

    The combination of reliability and scalability is perfect for us. When we need extra storage we have six nodes so we simply purchase new licenses and hard drives. Although it is possible to use the nodes just for storage, we use them for CPU and RAM as well.

    What is most valuable?

    Dell PowerFlex improves our latency which allowed us to reduce a lot of our Microsoft Enterprise SQL licenses. If you have a latency in the IOPS, you need more CPUs for the SQL which means more licenses. We provide betting for our customers so even one second of latency can mean a lot of trouble for us.  

    For how long have I used the solution?

    I have been using Dell PowerFlex for nine years dating back to when it was ScaleIO before Dell rebranded it.

    What do I think about the scalability of the solution?

    Dell PowerFlex is scalable.

    How are customer service and support?

    We have not had any issues in the last nine years but we did have some small storage that filled up quickly so we had a problem with the disk on the standard storage and lost the disk and the data. After 36,000 hours the disk died so we contacted Dell support who changed our SLA to a higher level and they were able to find the disks we needed from multiple countries in Europe to resolve the situation in one day.  

    How was the initial setup?

    We used an integrator for the deployment. We were simultaneously communicating with Dell who focused on the technical solution and Aricoma who prepared the business and investment. They prepare PowerFlex directly to the data center and provide us with access. 

    What about the implementation team?

    We used Aricoma as our integrator. They did a seamless job.

    What was our ROI?

    PowerFlex has provided a return on investment by helping reduce the number of Microsoft licenses we require for SQL. We needed 40 and now we only use eight.

    What's my experience with pricing, setup cost, and licensing?

    I have good partners who prepared the price for us. I told them what we needed and everything worked out perfectly. We have a good contact in Dell and he prepared all the information and provided everything to us.

    What other advice do I have?

    I would rate Dell PowerFlex ten out of ten. PowerFlex is flexible, scalable, and runs without issues.

    We used ScaleIO for nine years with no issues and we now have PowerFlex for our private cloud with no issues. It is the best product when we don't remember that we have it.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Chief Information Security Officer at KNS
    Real User
    Oct 9, 2023
    A scalable, durable, and flexible product that can be used for mission-critical applications
    Pros and Cons
    • "The support team responds quickly."
    • "The storage capability must be improved."

    What is our primary use case?

    We use the solution for mission-critical applications. We have government customers who work in hydrology and meteorology.

    What is most valuable?

    We use it for databases. The support team responds quickly.

    What needs improvement?

    The storage capability must be improved.

    For how long have I used the solution?

    I have been using the solution for one and a half years.

    What do I think about the stability of the solution?

    I rate the tool's stability a ten out of ten.

    What do I think about the scalability of the solution?

    The solution is really scalable. Two government organizations are using the product. We have not had any issues yet.

    Which solution did I use previously and why did I switch?

    We used Cisco UCS before. We also have SuperMicro Servers for deployment. We chose to use Dell because of the flexibility and durability of the hardware. Also, the deployment process of Dell is very simple.

    How was the initial setup?

    The setup process is very simple. It can be deployed within a day. Government applications cannot be deployed on the cloud due to certain regulations.

    What about the implementation team?

    A Dell engineer did the deployment. He did it within two to three hours. We evaluated it for 24 hours.

    What's my experience with pricing, setup cost, and licensing?

    The price could be improved. We are service providers. We pay the licensing fee to Dell. Our customers pay us as they use the tool. We have subscribed to two or three services.

    What other advice do I have?

    I recommend the tool to others. Overall, I rate the solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    System Administrator at a construction company with 10,001+ employees
    Real User
    Jun 22, 2023
    Provides good stability and has an easy initial setup process
    Pros and Cons
    • "The solution is scalable."
    • "They should provide continuous support for data migration."

    What is our primary use case?

    We use the solution for its storage features.

    What is most valuable?

    The solution has high stability and scalability features.

    What needs improvement?

    The solution's support in terms of integration and firmware upgrades on the operating systems for Nutanix needs improvement. Also, they should provide continuous support for cloud integration and manage storage while migrating the data from the cloud to local devices. It will help while working with international clients.

    For how long have I used the solution?


    What do I think about the stability of the solution?

    I rate the solution's stability a ten out of ten.

    What do I think about the scalability of the solution?

    We have an enterprise company as our customer for the solution. I rate its scalability a nine out of ten.

    How are customer service and support?

    The solution's technical support is good.

    How was the initial setup?

    The solution's initial setup process is simple.

    What's my experience with pricing, setup cost, and licensing?

    The solution's price is medium.

    What other advice do I have?

    I rate the solution a nine out of ten. I advise others to use it for critical systems.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    PeerSpot user
    Datacenter TeamLeader at Crystal Neworks Egypt
    Real User
    Apr 18, 2021
    Hardware integrates well, easy to upgrade, and responsive technical support
    Pros and Cons
    • "It is easy to use for management and operations teams because the tools are in one place."
    • "The solution has the benefits of any hyper-converged infrastructure but also has good hardware integration."
    • "The installation is complex."

    What is most valuable?

    The solution has the benefits of any hyper-converged infrastructure but also has good hardware integration. It is easy to use for management and operations teams because the tools are in one place. Upgrading is easy, you do not need to check all of the components in your infrastructure, when you upgrade the solution handles everything.

    What needs improvement?

    When checking some of the components in the RCM during upgrades, it can be difficult, you have to check and upgrade the software-defined storage because it will get out of scale with the virtualization with VMware. You always have to consider this during upgrades but the process should be simplified.

    For how long have I used the solution?

    I have been using the solution for approximately two years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    With this solution you can upgrade and scale up your environment very easy, it is used in enterprise organizations that have large environments.

    How are customer service and technical support?

    I have found the technical support very good.

    How was the initial setup?

    The installation is complex.

    What about the implementation team?

    Dell came with engineers and integrators to do the deployment for us.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is fair, it is priced in the average range amongst competitors.

    What other advice do I have?

    For those who want to scale their environment, manage all the environment from a single point, and have to only deal with a single vendor this solution might be for you. If you need these requirements from a business perspective as operations management, the operational cost could be lower but I would advise speaking to professional deployment teams before you do anything.

    I rate Dell EMC PowerFlexRev a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    it_user1250751 - PeerSpot reviewer
    Hardware Team Leader at Giza Systems
    Real User
    Dec 23, 2019
    Good stability and scalability with excellent reliability
    Pros and Cons
    • "The solution was connected to alternate storage, and it provides great scalability and reliability."
    • "The biggest issue with the solution is that it doesn't support Hyper V. It's a big problem."

    What is our primary use case?

    The solution is very simple, and not critical. We use it primarily for the Ministry of Electricity for implementing new smart meters in Egypt. It made it easier to handle the billing system.

    What is most valuable?

    The solution was connected to alternate storage. It provides great scalability and reliability.

    The security and the cybersecurity provided are very good.

    What needs improvement?

    The biggest issue with the solution is that it doesn't support Hyper V. It's a big problem.

    The solution needs to adjust its pricing to make it more reasonable.

    For how long have I used the solution?

    I've been using the solution for one year.

    What do I think about the stability of the solution?

    The stability of the solution is very good. We haven't had any issues.

    What do I think about the scalability of the solution?

    The scalability of the solution is excellent. We don't plan to increase usage right now.

    How are customer service and technical support?

    The technical support is great. We haven't had any issues. The only problem, sometimes, is that you deal with vendors and not specialists. If you don't go with the highest level of support, if it's mission-critical, sometimes you can't get the spare part by the next business day because it's not in stock. It could take around one to two weeks to get the spare part. This has happened with Oracle and Cisco as well. I'm not sure if it would happen with HP, our main competitor.


    How was the initial setup?

    The initial setup was straightforward.

    What about the implementation team?

    We had our own team handle the implementation.

    What's my experience with pricing, setup cost, and licensing?

    The solution is very expensive. 

    What other advice do I have?

    We use the on-premises deployment model. We're partners with the solution.

    It's a good product but the big issue is it must support different layers on hyper-visors because if a customer has something like Oracle databases that do not support VMware, there's an issue with the product. For a customer looking for VMware, VxRack is the best solution. If I need something better or different, Red Hat HyperV is an option, but there's no support. That's a big issue.

    If I was just looking at it as a VMware solution, I'd give it ten out of ten, but without the hypervisor support, I'd rate the solution eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerFlex Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2026
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    Buyer's Guide
    Download our free Dell PowerFlex Report and get advice and tips from experienced pros sharing their opinions.