Dell RecoverPoint Reviews and Pricing

it_user152811

Senior System Engineer at a financial services firm with 501-1,000 employees

Sep 17, 2014

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Our site disaster recovery plan was simplified by scripting the failover procedure.

Pros and Cons

"Customer Service: Very good, EMC did support us to implement it well and gave useful instructions and lessons to help to maintain it well."

What is most valuable?

Main feature we use is remote (async) data replication, over IP, over a distance approx 300 kms.

How has it helped my organization?

Data replication with Recoverpoint over a long distance without FC is simple and delivers a cost reduction (ethernet DWDM is cheaper than fiber)
Our site disaster recovery plan was simplified by scripting the failover procedure.
Offloading the storage array with replication tasks was very useful to us because in the past our experience with Mirrorview /A icm with high data change rates was sometimes problematic.

What needs improvement?

I am not familiar with improvements in Recoverpoint v4.xx, so I don't know exactly what the latest improvements are.

For how long have I used the solution?

EMC Recoverpoint/SE
Software version 3.5 SP1
Bi-directional data replication between two VNX5500
Total amount of replicated data 25 TB.
We've been using it now for about 3 years. (same hardware, some newer software versions)

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What was my experience with deployment of the solution?

No, together with EMC support personal we had a good deployment. The sizing was done well, the only puzzle was to set up the consistency groups in the right way and spread them out over the Recoverpoint nodes. In the end this was done by 'trial and error'. But later on we would use the commandline to monitor the loadbalancing.

What do I think about the stability of the solution?

No problems at all.

What do I think about the scalability of the solution?

No, though some CG's (mostly VMWare ESX) are busier than others. Overall performance is good. Each datacenter site consists of two nodes (local cluster).

How are customer service and support?

Customer Service: Very good, EMC did support us to implement it well and gave useful instructions/ lessons to help to maintain it well.Technical Support: Excellent

Which solution did I use previously and why did I switch?

Yes, EMC Mirrorview /A and /S. Because of relocation of our datacenters the distance between them increased enormously because of the large distance and the availability of Ethernet only between the sites.

How was the initial setup?

Initial setup was straightforward and data replication did work very quickly. The main puzzle was to seize the replication sets and consistency groups. Our host environment is rather complex. (Open VMS, Linux, AIX, Windows, ESX)

What about the implementation team?

Vendor team, their expertise was excellent.

What was our ROI?

Actually I do not know but due to merging and organizational changes the solution will run for three years total.

What other advice do I have?

My advice is very positive. There is a good plug-in VMWare vCenter for SRM, stretched Windows clusters, local replication feature, granular level in Point In Time Copies.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user152817

Senior Systems Engineer at a healthcare company with 501-1,000 employees

Sep 16, 2014

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Deployments with VNX & VPLEX are pretty simple. The problem came into play when we began using RecoverPoint with VMAX.

Pros and Cons

"We have been able to achieve a very low RTO and RPO with near real-time replication policies and adequately sized journals for a limited recovery time requirement to bring systems online as well as a great recovery point to roll back to in the event of a disaster or outage."

"The new Gen5 appliances have adopted the Unisphere management interface and it is written for Adobe Flash, which in my experience, is very slow and makes administration cumbersome at times."

What is most valuable?

Complete out of band block replication with EMC storage arrays (such as VNX, VMAX, & VPLEX). It's seamless integration into VMware's Site Recovery Manager is very useful.

How has it helped my organization?

We have been able to achieve a very low RTO & RPO with near real-time replication policies & adequately sized journals for a limited recovery time requirement to bring systems online as well as a great recovery point to roll back to in the event of a disaster or outage.

What needs improvement?

The new Gen5 appliances have adopted the Unisphere management interface & it is written for Adobe Flash, which in my experience, is very slow & makes administration cumbersome at times. The Unisphere interface is missing some components that were taken out of the Gen3 Recover Management console such as the ability to refresh views & rescan splitters to pull in new storage on the fly without having to cancel a CG creation mid-flight.

What was my experience with deployment of the solution?

Deployments with VNX & VPLEX are pretty simple as the splitter is installed on the SPs for VNX & on the directors for the VPLEX. The problem came into play when we began using RecoverPoint with VMAX. We discovered that the write splitting takes place at every single director port where a write occurs so in order to capture all writes, you have to zone the RPAs to every single FA port that has volumes mapped to them & are in use for RecoverPoint. It was a technical "gotcha" but we were able to rectify it.

What do I think about the stability of the solution?

Only when we discovered that the zoning requirements for VMAX were different than standard VNX deployments did we run into issues; however, we were able to quickly resolve that issue.

What do I think about the scalability of the solution?

This solution is quite scalable. The maximum number of nodes per RP clusteris 16 so there's no issue there. The caveats associated with that are that you will need additional FC ports (by a factor of 4) on your storage fabric to support each new RPA. Also, if you are increasing the number of nodes in your cluster you are likely replicating more storage, in which case you will need adequate RecoverPoint capacity licensing to do based on the size of your work load.

How are customer service and technical support?

Customer Service: Good at time but also questionable at times. EMC has grown to such a big enterprise they are struggling with their support sector.Technical Support: Good at time but also questionable at times. EMC has grown to such a big enterprise they are struggling with their support sector.

Which solution did I use previously and why did I switch?

We were not using any other replication technology at that time but we are currently looking at Zerto as an alternative to RecoverPoint due to cost constraints & easibility of use of the Zerto product.

How was the initial setup?

It was complicated learning the configuration on the VMAX array due to each director port performing the write split operation. VNX & VPLEX arrays do not operate this way so it is much easier to configure & manage RP when using VNX or VPLEX.

What about the implementation team?

If through a vendor team, how would you rate their level of expertise? Implemented with direct involvement from EMC professional services.

Which other solutions did I evaluate?

We did not evaluate others before RecoverPoint. It was a package deal with our VNX purchases.

What other advice do I have?

Make 100% sure it meets your needs & integrates properly. Otherwise you could end up paying additional licensing fees to make it work & you could also be put in a situation where the deployment is overly complicated due to the infrastructure you're using it in.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.