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Dell RecoverPoint vs Hitachi ShadowImage comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell RecoverPoint
Ranking in Data Replication
4th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Hitachi ShadowImage
Ranking in Data Replication
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Data Replication category, the mindshare of Dell RecoverPoint is 4.9%, up from 1.8% compared to the previous year. The mindshare of Hitachi ShadowImage is 4.0%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Replication Mindshare Distribution
ProductMindshare (%)
Dell RecoverPoint4.9%
Hitachi ShadowImage4.0%
Other91.1%
Data Replication
 

Featured Reviews

Ayodeji  Oyewole - PeerSpot reviewer
Managing Director at Atlantic factorial
Failover and failback features enhance data protection but interfaces need improvement
I use Dell RecoverPoint as a backup and recovery device for my clients. It provides comprehensive backup and recovery solutions The failover and failback options are the most impactful features of Dell RecoverPoint in terms of data protection. Additionally, the ability to take point-in-time…
Bratislav Petkovic - PeerSpot reviewer
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
Efficient replication and helpful for improving data processing and management
The technology behind Hitachi ShadowImage has been around for a long time, and while it works correctly, it does have some issues. We have experienced problems with it, even though Hitachi provides good hardware. Technical support could also be improved, as it sometimes takes a few days to resolve issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: Very good, EMC did support us to implement it well and gave useful instructions and lessons to help to maintain it well."
"The image backup feature is great. For example, if you set the journal to take a backup every ten minutes, it will create a snapshot or pointer every ten minutes for as long as you need."
"The tool's most valuable feature is stability."
"With RecoverPoint, we can instantly mount an image Point in Time in case of a problem, and the Recovery Time Objective was improved for sure."
"When it works, it is the best product that is available."
"We use RecoverPoint for disaster recovery and asynchronous replication, and we use the application at a block level, not the software level, and this has been tested and is very durable."
"We have been able to achieve a very low RTO and RPO with near real-time replication policies and adequately sized journals for a limited recovery time requirement to bring systems online as well as a great recovery point to roll back to in the event of a disaster or outage."
"Product is self-payable, and due to the data protection provided to the IT environment, we can reach very secure operational levels."
"The most valuable feature of Hitachi ShadowImage is high-speed data transfer from one server to another. Other solutions would have problems with transferring 50 TB of data. I also like that Hitachi ShadowImage is easy to use."
"To me, the most valuable feature of Hitachi ShadowImage is high-speed data transfer from one server to another."
"The most valuable features are its ability to handle large databases efficiently and the asynchronous replication capability."
 

Cons

"It is worth mentioning that this solution is no longer supported, primarily because it doesn't replicate between two different storage systems anymore."
"Other hypervisors should be integrated with this system. Other hypervisors should be able to get the benefits of this solution."
"The initial setup is complex."
"The product should provide integration with new products."
"Other hypervisors should be integrated with this system. Other hypervisors should be able to get the benefits of this solution."
"The interfaces could be improved for better ease of use. There's also room for improvement in direct compatibility with other solutions."
"The new Gen5 appliances have adopted the Unisphere management interface and it is written for Adobe Flash, which in my experience, is very slow and makes administration cumbersome at times."
"The solution normally supports only specific types and amounts of storage. If it could be increased to support much larger amounts or a wider range, it could fetch a bigger market."
"API and script configuration in Hitachi ShadowImage is sometimes complicated, so this is another area for improvement."
"API and script configuration in Hitachi ShadowImage is sometimes complicated, so this is an area for improvement. Another area for improvement is that the Hitachi ShadowImage interface isn't as user-friendly."
"We have experienced problems with it, even though Hitachi provides good hardware."
 

Pricing and Cost Advice

"It is considered quite costly."
"The product is fairly priced."
"The price is moderate."
"Support is an additional subscription."
"While I recommend Dell EMC, it depends on your specific use case. Licensing is perpetual, meaning you buy it once."
"RecoverPoint came free as an add-on to the PowerProtect Data Manager backup software from Dell EMC."
"I don't have pricing information for Hitachi ShadowImage because my manager handled it."
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Top Industries

By visitors reading reviews
Construction Company
18%
Marketing Services Firm
13%
Comms Service Provider
8%
Legal Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
No data available
 

Questions from the Community

What do you like most about Dell EMC RecoverPoint Continuous Remote Replication?
The image backup feature is great. For example, if you set the journal to take a backup every ten minutes, it will create a snapshot or pointer every ten minutes for as long as you need.
What is your experience regarding pricing and costs for Dell EMC RecoverPoint Continuous Remote Replication?
Dell RecoverPoint is affordable for enterprises but not for mid-size organizations due to the required network investment for bandwidth across sites.
What needs improvement with Dell EMC RecoverPoint Continuous Remote Replication?
The interfaces could be improved for better ease of use. There's also room for improvement in direct compatibility with other solutions. The version designed for VMware, RecoverPoint for VMs, simpl...
What is your experience regarding pricing and costs for Hitachi ShadowImage?
The pricing of Hitachi ShadowImage is reasonable, especially when you purchase Hitachi storage, as ShadowImage and Thin Image are part of the protector. The protector includes several components li...
What needs improvement with Hitachi ShadowImage?
The technology behind Hitachi ShadowImage has been around for a long time, and while it works correctly, it does have some issues. We have experienced problems with it, even though Hitachi provides...
What is your primary use case for Hitachi ShadowImage?
We use Hitachi ShadowImage for data replication processes. It is a practical tool for copying data from one LUN disk to another within the same storage. In our bank, we utilize it for making tests ...
 

Also Known As

RecoverPoint Continuous Remote Replication
No data available
 

Overview

 

Sample Customers

Regis Aged Care, Cap Atlantique, Lewisville Independent School District, EnvisionRxOptions, Bar Harbor Bank & Trust, Major Boutique Hotel Chain, Riverside Health System, Panduit
K&H, NCF, Aokang Group
Find out what your peers are saying about Dell RecoverPoint vs. Hitachi ShadowImage and other solutions. Updated: March 2026.
885,728 professionals have used our research since 2012.