We use Hitachi ShadowImage for data replication processes. It is a practical tool for copying data from one LUN disk to another within the same storage. In our bank, we utilize it for making tests and for development purposes, especially with our large Oracle database of 50 to 60 terabytes.
What is our primary use case?
How has it helped my organization?
Hitachi ShadowImage has significantly improved our data processing and management. For huge amounts of data, it is more efficient than traditional backup and restore methods. The first copy may take some time, but subsequent copies are very fast as they only transfer the differences from the first copy. This has greatly improved our data management efficiency.
What is most valuable?
The most valuable features are its ability to handle large databases efficiently and the asynchronous replication capability. We use it every day to transfer and update huge data sets. It allows us to make test environments or new bases quickly from our main database.
What needs improvement?
The technology behind Hitachi ShadowImage has been around for a long time, and while it works correctly, it does have some issues. We have experienced problems with it, even though Hitachi provides good hardware. Technical support could also be improved, as it sometimes takes a few days to resolve issues.
For how long have I used the solution?
I have been working with this solution for more than two years in this bank.
How are customer service and support?
We work with a local partner for technical support, and I have contacted Hitachi directly twice. The response from their technical support has been okay.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have worked with EMC on Dell solutions before using Hitachi. They offer similar solutions, but Hitachi has worked correctly for us. My colleagues and I have had no major issues working with this solution.
What's my experience with pricing, setup cost, and licensing?
The pricing of Hitachi ShadowImage is reasonable, especially when you purchase Hitachi storage, as ShadowImage and Thin Image are part of the protector. The protector includes several components like ShadowImage, Thin Image, and remote replication.
What other advice do I have?
Hitachi ShadowImage is recommended for large companies with big data needs. It might be expensive for smaller companies.
Which deployment model are you using for this solution?
On-premises

