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it_user866763 - PeerSpot reviewer
Project Manager at a financial services firm with 1,001-5,000 employees
Real User
May 10, 2018
Reduced the latency in application and database reads and writes; all-flash just flies
Pros and Cons
  • "It has reduced the latency in application and database reads and writes... All-flash, it's fast. We have the 650 model which is all-flash, upgraded from VNX. It just flies."

    What is our primary use case?

    We're running virtual machines and we're using the NAS filer for file shares.

    How has it helped my organization?

    It has reduced the latency in application and database reads and writes, which is of benefit to the business.

    What is most valuable?

    All-flash, it's fast. We have the 650 model which is all-flash, upgraded from VNX. It just flies.

    What needs improvement?

    I can't think of any improvements, other than bringing down the price point. That would help.

    Buyer's Guide
    Dell Unity XT
    January 2026
    Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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    What do I think about the stability of the solution?

    It seems rock solid so far.

    What do I think about the scalability of the solution?

    At this point, we're at the high end. I don't know that we have a lot of room to scale up, but I think it's going to meet our needs for a while.

    How are customer service and support?

    My colleague did a firmware upgrade recently and that went well. I would say that was a good experience with tech support.

    Which solution did I use previously and why did I switch?

    We were running out of disk space, and there was some latency that we wanted to improve on. We had the VNX previously.

    When selecting a vendor, the price is always important, but we need a product that supports our business, It's both those factors.

    How was the initial setup?

    The setup went relatively well. It was straightforward. We got migrated over quickly, so I have been very pleased with all of it.

    What other advice do I have?

    It's working well for us so far. We haven't had it long enough to have a full-term answer, but I am very pleased with it so far.

    In terms of advice to a colleague, if it's a mid-size company that has a similar needs to ours, I think the Unity is a good option.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user866094 - PeerSpot reviewer
    Storage And Virtualization Architect at a legal firm with 1,001-5,000 employees
    Real User
    May 10, 2018
    Gives us a much smaller footprint than our older storage arrays, and it is much faster
    Pros and Cons
    • "It's a much smaller footprint than our older storage arrays, which take up some six tiles, a lot of space in the data center. The Unity's are a lot smaller, and they're a lot faster."
    • "I would like to see them add Storage Groups, like we have had in Clariions and VNXs."

    What is our primary use case?

    It is primarily for block storage for VMware in our Americas data centers, and it is also used for block storage and file storage in our European data centers.

    How has it helped my organization?

    It's a much smaller footprint than our older storage arrays, which take up some six tiles, a lot of space in the data center. The Unity's are a lot smaller, and they're a lot faster.

    What is most valuable?

    We use the all-flash arrays so the performance is probably the most valuable feature. As features go, deduplication and compression are important too.

    What needs improvement?

    I would like to see them add Storage Groups, like we have had in Clariions and VNXs. Storage Groups would be a great addition.

    What do I think about the stability of the solution?

    We've had no issues with it whatsoever, as far as stability goes.

    What do I think about the scalability of the solution?

    We have not had to add capacity to them. I would imagine it's going to scale well, we just haven't had to add capacity.

    How are customer service and technical support?

    The support is very good.

    Which solution did I use previously and why did I switch?

    It was just a refresh.

    When selecting a vendor, the criteria for us would be 

    • track record
    • stability
    • support.

    I work for a rather large law firm and they're not typically that price sensitive but, obviously, we need to be good stewards of the firm's money as well.

    How was the initial setup?

    The setup was pretty quick, pretty easy.

    What other advice do I have?

    At this point, I would give the Unity an eight out of 10. I think it's a little bit early on in the development of features. But overall, it has performed well.

    There are some alternatives, but what we've found, working with our partners, for mid-range storage it's probably the best one you could choose. There are other offerings from other vendors, but it's a good choice.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Dell Unity XT
    January 2026
    Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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    it_user866091 - PeerSpot reviewer
    Manager Storage And Back Up at a manufacturing company with 1,001-5,000 employees
    Real User
    May 10, 2018
    All-flash compression, NAS features, and stability are key for us
    Pros and Cons
    • "It's an all-flash Unity, With that compression feature, it's comparable to a hybrid. That is one thing that we definitely like."

      What is our primary use case?

      We added it to our Vblock 740 as a storage extension, basically a tech extension for a capacity upgrade. We set it up about three weeks ago. I haven't seen any issues so far.

      What we noticed was that the SP utilization is quite high, although the main load is on a VMAX. We'll need to dig into it with EMC and see if there are any issues that might pop up.

      What is most valuable?

      The setup was quite easy, straightforward.

      Compression, it's an all-flash Unity, so with that compression feature, it's comparable to a hybrid. That is one thing that we definitely like.

      For how long have I used the solution?

      Less than one year.

      What do I think about the stability of the solution?

      It runs. No stability issues.

      What do I think about the scalability of the solution?

      If those SP utilization things, noted above, get to be an issue, I think scalability might be an issue too. But we need to confirm that. I don't know yet.

      How are customer service and technical support?

      We had a licensing issue to do with encryption but, other than that, we have not had to use tech support. It took a little bit, support had to get it into our ELA. It worked out in the end.

      Which solution did I use previously and why did I switch?

      Obviously, it is the successor of the VNX. We wanted to add some mid-range capabilities to that Vblock 740 and it was the logical choice.

      In terms of selecting a vendor, we're a big EMC partner, so we don't usually look at other vendors. We have very good experiences with EMC support so far. We are currently not looking at other vendors.

      What other advice do I have?

      It is definitely worth having a look at. The price-point for all-flash is certainly quite interesting. It has NAS capabilities too, if you need it. It's an interesting product, at least for mid-range.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user866085 - PeerSpot reviewer
      Systems Consultant at a tech services company with 501-1,000 employees
      Consultant
      May 10, 2018
      Gives our customers simplicity, streamlines management

      What is our primary use case?

      Most of the systems are replacements for ancient VNXs. For most of the customers, we suggest they be replaced by Unity.

      How has it helped my organization?

      For our customers, the benefits are that it's not too expensive and it has almost all of the features from the beginning.

      What is most valuable?

      • Simplicity.
      • Ease of management.
      • It's still running on the ancient systems, so the customers know what they are getting.

      What needs improvement?

      I can't really think of any improvements for the next release.

      The ease of installation, sometimes, for the customers, is not that positive because the customers think they can do it themselves. Sometimes that is a bit of an issue.

      What do I think about the stability of the solution?

      Very stable. Sometimes you can have issues, but they are usually solved with an upgrade of the system.

      We have had two issues: replication between two Unity's, and when running several Snapshots on the Unity.

      What do I think about the scalability of the solution?

      Scalability for us is not yet much of an issue because most of our customers are running on rather small systems.

      How is customer service and technical support?

      Sometimes our customers use tech support but, generally, tech support is in order.

      How was the initial setup?

      Setup is very straightforward. Compared to the VNXs, it's rather easy.

      What other advice do I have?

      I would rate the Unity at eight out of 10, because of the ease of management compared to the ancient systems. For us, in Belgium, it is more small and medium businesses, so Unity is a good solution.

      My advice is to choose the Unity.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
      PeerSpot user
      it_user286668 - PeerSpot reviewer
      Solution Architect - Data Center at a tech consulting company with 51-200 employees
      MSP
      May 10, 2018
      Our customers find it easy to use, the speed is a big improvement over what they had
      Pros and Cons
      • "For our customers, it's the simplicity of it. They find it easy to use, along with the added features, the dynamic volumes."
      • "They should have more wizards for customers so they can do more of the self-service types of functions, in terms of upgrades and patching, although it's pretty easy right now."

      What is our primary use case?

      Most of our customers are using it for Microsoft workloads, like SQL Server, Exchange, on-premise use. We have one customer running Oracle on it, all-flash.

      They find the performance amazing from what they're coming from. Some of them say it's blazingly fast. They've switched to all-flash.

      How has it helped my organization?

      The whole cycle of provisioning and acquisition has been simplified for our customers. Also, the deployment and general maintenance of it has been greatly simplified. It has cut into our professional services quite a bit.

      What is most valuable?

      For our customers, it's the simplicity of it. They find it easy to use, along with the added features, the dynamic volumes. Things like that have been a big improvement over past generations.

      What needs improvement?

      The features they have added have been great, they've greatly simplified it. Bigger, faster. They're always leap-frogging, so the next generation, I'm sure, will have newer processors in it. They have improved leaps and bounds on the interface and ease of use, and I would like to see them keep doing that.

      They should have more wizards for customers so they can do more of the self-service types of functions, in terms of upgrades and patching, although it's pretty easy right now.

      Also, I would like to see more migration tools. When we're putting the Unity in, I would like to see more capability to migrate from third-party storage platforms, competitive platforms. Migrating from their own platforms is pretty straightforward.

      What do I think about the stability of the solution?

      We've had no issues. The customers talk to us before they do an upgrade and we say, "Yeah, it should be no problem." They go ahead and do it themselves now, and there have been no outages or unplanned downtime.

      What do I think about the scalability of the solution?

      There have been no scalability issues with our customer base. Our customers are maybe, at most, a few hundred terabytes, so scalability is not an issue.

      How is customer service and technical support?

      Before they do an upgrade, our customers will talk to us and they will also talk to Dell EMC support. From what I know, our customers are very happy with the support they receive from Dell EMC.

      How was the initial setup?

      The initial setup is straightforward.

      What other advice do I have?

      I can't give any product a 10 out of 10. But I'm happy with it, I'd give it an eight out of 10. It has been a good product for us in terms of selling it, keeping the customer community happy. 

      My advice would be, download the virtual edition of Unity and try it out. Get used to the interface and ease of use. Also, take a look at the cloud-based analytics and the other pieces that go with it, to round out the solution.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
      PeerSpot user
      it_user866076 - PeerSpot reviewer
      Business Development at a tech vendor with 51-200 employees
      Real User
      May 9, 2018
      The edge for our customers results from the simplicity and stability of the solution

      What is our primary use case?

      Most of our customers use it on-premise, 90 percent of our customers use VMware vSphere on top of it, and a little more than half of them use Fibre Channel to connect to the Unity. They use it for most of their workloads.

      How has it helped my organization?

      Our customers have a competitive edge when compared to the other solutions in the market. Most of our customers don't just look at the value per Gig, they put a great value on the after-sales support and the stability of the appliances.

      What is most valuable?

      It's the simplicity, and most of all it's backed up by Dell EMC support, which is very valuable.

      What needs improvement?

      There aren't any improvements that come to mind, none that are obvious. After what I've seen today, here at the Dell EMC World 2018 conference, they pretty much have the next couple of years covered. For example, the current buzzword is the Cloud Tiering Appliance which allows you to tier data from your on-premise to the cloud or on-premise cloud.

      What do I think about the stability of the solution?

      To me, the stability is impeccable.

      What do I think about the scalability of the solution?

      Scalability is good.

      How is customer service and technical support?

      Tech support is very good, very efficient.

      How was the initial setup?

      Setup is straightforward. Once you do it once, it's a walk in the park.

      What other advice do I have?

      The backing of the vendor is important. In Dell EMC's case, we know that there is always someone backing us, just in case we get stuck.

      A rating out of 10 out of 10 is a bit too much because, obviously, no product is super perfect, but I would rate the unity a good nine. What might make it a 10 is a better price.

      I would vouch for this solution, I would definitely say go for it.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
      PeerSpot user
      it_user649683 - PeerSpot reviewer
      Sales Engineer at a tech services company with 51-200 employees
      Real User
      May 9, 2018
      Review about Dell EMC Unity
      Pros and Cons
        • "It's very frustrating that it's not backward-compatible with the previous platforms, so it's a struggle for a lot of our customers."

        How has it helped my organization?

        It helps our customers save money because it's at a price point where a lot of our customers can easily bring it in for different projects and it will also provide for DR. I find that the cost has really enabled them to do a little bit more with it.

        What is most valuable?

        It performs great. Customers really like it. I've had a lot of customers go from the previous platforms up to Unity. They've noticed better performance with it.

        What they really like is the easy licensing now - Dell EMC has caught up to a lot of their competitors - based on not having to charge for everything, and they can get everything in one bundle.

        Ease of management is one thing I get a lot of good feedback regarding as well.

        The flexibility is also important. We still have a lot of customers that have a use case for non-flash, yet you can also build the flash version as well.

        What needs improvement?

        I would love to see more compatibility between the different platforms within Dell EMC's portfolio.

        What do I think about the stability of the solution?

        Stability is great. It has been very rock solid.

        What do I think about the scalability of the solution?

        Now that they can do the controller upgrades, it's really helped them out a lot, and it'll help to be able to scale more. They're not just trapped into one model and, instead of having to do a lift and shift of all the data, they can now do head upgrades.

        How is customer service and technical support?

        The support is still going through its growing pains right now, with the merger of the two organizations.

        What other advice do I have?

        I rate it an eight out of 10. It's very frustrating that it's not backward-compatible with the previous platforms, so it's a struggle for a lot of our customers. We can overcome it, but it's a hard conversation to have with them sometimes.

        Go in open-minded. If you're used to the old VNX platforms you'll be pleasantly surprised.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        it_user866058 - PeerSpot reviewer
        Storage Engineer at a healthcare company with 10,001+ employees
        Real User
        May 9, 2018
        Quick Snapshots, improved performance, small form factor are key features for us
        Pros and Cons
        • "Quick Snapshots and cloning are key features."

          What is our primary use case?

          Our primary use case is branch office. It has performed adequately well.

          How has it helped my organization?

          Performance is the key factor within the branch offices and this platform, because it is a small form factor, definitely helps address our power-space constraint problems, within this facility. It also provides overall performance improvement of our business applications which are critical to our regional offices.

          What is most valuable?

          • Quick Snapshots
          • Cloning, which we need in our environment
          • It's all-flash array, Unity 450F
          • It has performed adequately well for our business needs

          What needs improvement?

          There is nothing needed at this time.

          What do I think about the stability of the solution?

          It's very stable. The current firmware version we're on is the latest and greatest, so we've been pretty happy with the overall performance and availability of the platform.

          What do I think about the scalability of the solution?

          Again, it's a branch office, small, so there's no need to scale it, we haven't crossed that path yet. This is our first implementation of Unity within our environment, we are primarily a VMAX shop, so our venture into the mid-range arrays was something that was brought on because we needed better performance within our regional offices.

          Which solution did I use previously and why did I switch?

          Based upon my experience working with previous EMC platforms, the GUI is a vast improvement over the previous GUI's, the elimination of Java, the use of HTML5 was a substantial improvement, and the ease of use of the GUI made it very, very intuitive for my team and myself.

          Here, we were using local Dell servers with local, attached storage, and we needed something that could provide a high level of availability for our customers in the branch, and that also fit into a small cabinet within our closet. The solution presented itself as a viable platform for what we needed in our space. The whole goal - high-availability, capacity, performance - all three were met by the Unity 450F storage platform.

          How was the initial setup?

          It was straightforward to a point. There were some minor hiccups with the registration piece. It's something I shared with my account team, but overall, once we got past those hurdles, everything else was a simple install, configure. 

          What other advice do I have?

          When selecting a vendor, support is the key thing.

          Do your research. There are a lot of vendors out there but if you're looking for performance, price-point, ease of use, I recommend looking at Unity as a platform. It's a great platform, for mid-range businesses.

          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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          Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
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