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it_user865575 - PeerSpot reviewer
Infrastructure Engineer at a pharma/biotech company with 1,001-5,000 employees
Real User
The solution is critical to our business; Snapshot is a key feature
Pros and Cons
  • "The Snapshot feature is key."
  • "With all-flash it should be able to scale. You probably just need one 4U device and you have terabytes of space."
  • "Recently, they released products, sometimes without proper testing, it seems."

How has it helped my organization?

All of the IT devices help production time. They make time "faster." But this device, in general, it is a money maker. It makes us a lot of money. That is what I like most about it. It is critical to the business.

What is most valuable?

The Snapshot feature.

What needs improvement?

Recently, they released products, sometimes without proper testing, it seems. I guess the way the market is going, the way technology is going, they are saying, "Hey, let's get it out there."

For how long have I used the solution?

One to three years.
Buyer's Guide
Dell Unity XT
May 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

What do I think about the stability of the solution?

It was pretty buggy when we first got it, but they have improved it with some updates. They worked with us and addressed our concerns.

What do I think about the scalability of the solution?

It will definitely meet our needs going forward. With all-flash it should be able to scale. You probably just need one 4U device and you have terabytes of space.

How are customer service and support?

Technical support has dropped off over the years. It is what it is. It is probably a seven or eight out of 10. It is difficult to find the right person. 

How was the initial setup?

It was straightforward. I cabled it up myself and racked it myself. Someone came out to help with the front-end side, the software side. That was it.

What other advice do I have?

I rate it an eight out of 10, only because it started out buggy. Other than that, it has worked well for our company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user758244 - PeerSpot reviewer
Senior Systems Engineer at a sports company
Vendor
Delivers High IOPS and low latency which are the most important part of our usage
Pros and Cons
  • "Veeam Backup integration: Veeam is the defacto standard for backing up of virtual environments."
  • "Firmware Upgrades in EMC Unity require you to manually download OS and Drive firmware, this should be integrated (Nimble does this). When you order an EMC Unity, you have to specify the block size. This is weird for me and even weirder that you cannot change this afterwards, you should be able to specify per LUN/datastore (Nimble does this as well)."

How has it helped my organization?

Delivers High IOPS, but more important, low latency as this is the most important part for our usage.

What is most valuable?

  • VMware integration, why is pretty self-explanatory, though Nimble offers better VMware integration then EMC does, which is odd given where EMC comes from.
  • Veeam Backup integration: Veeam is the defacto standard for backing up of virtual environments.
  • Fibre Channel support

What needs improvement?

I’d say better VMware integration. Currently, EMC relies on an additional VM (virtual machine) for integration with vCenter, whereas Nimble interfaces directly without the need of an additional virtual machine.

Both products are fully HTML5 compliant, which makes me very happy. We have been able to fully eliminate Adobe Flash thanks to this.

Firmware Upgrades in EMC Unity require you to manually download OS and Drive firmware, this should be integrated (Nimble does this). When you order an EMC Unity, you have to specify the block size. This is weird for me and even weirder that you cannot change this afterwards, you should be able to specify per LUN/datastore (Nimble does this as well).

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Not yet.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Dell Unity XT
May 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
it_user715143 - PeerSpot reviewer
Storage Specialist at a tech services company with 201-500 employees
Consultant
Entire Environment Is Virtualized, Though Depending On Location May Not Be The Best Solution

What is most valuable?

Easy to use. For beginners, it is very interactive.

How has it helped my organization?

The company migrated data from an older NetApp storage. The entire environment is virtualized. The amount of fast cache is great for meeting all demands.

What needs improvement?

All areas, since the entire environment is virtualized. In Brazil, price and native unity migration tools are not very good yet.

For how long have I used the solution?

Still using.

What do I think about the stability of the solution?

No, but I found some articles about a code upgrade that solved some issues.

What do I think about the scalability of the solution?

No problem. During installation, I added more disks and this activity ran without problem.

How are customer service and technical support?

EMC technical support is great. With support, chat works well to talk with someone about any kind of problem. The only problem is some support agents take a lot of time to understand your issue.

Which solution did I use previously and why did I switch?

I have worked implementing storage for at least 10 years. So yes, I used a huge number of solutions before. In this case, the customer changed because the warranty of his older storage expired.

How was the initial setup?

The implementation went smoothly. The startup tool is very easy to use.

What's my experience with pricing, setup cost, and licensing?

I believe there are other cheaper options, but you are not paying just for the "iron". The support in storage environment is a crucial thing to consider. Also, consider buying more flash disks for fast cache.

Which other solutions did I evaluate?

HPE 3PAR

What other advice do I have?

Implement views using consistency groups. It is easier to replicate LUNs, take snapshots, etc. Also, you can't use fast cache with SSD storage pools.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Dragan Knezevic - PeerSpot reviewer
Senior Presales System Engineer at OBLAK tehnologije
Real User
Top 10Leaderboard
Provides a fast cache with functionality rewrite
Pros and Cons
  • "The most valuable feature is the fast cache with functionality rewrite."
  • "Dell could improve Unity XT by adding support for NVMe."

What is our primary use case?

I mainly use Unity XT as a unified, hybrid storage system.

What is most valuable?

The most valuable feature is the fast cache with functionality rewrite. 

What needs improvement?

Dell could improve Unity XT by adding support for NVMe.

For how long have I used the solution?

I've been using first EMC Clariion since 2003 and we can say that Unity XT is the last in the generation with significant improvements over time

What do I think about the stability of the solution?

Unity XT is stable.

What do I think about the scalability of the solution?

Unity XT can be scaled up.

How are customer service and support?

Dell's technical support is at a very high level, though it's not quite as good for organizations outside of Europe.

Which solution did I use previously and why did I switch?

I previously worked with Fujitsu and IBM and would say Unity XT is very good compared to them.

How was the initial setup?

The initial setup was straightforward - I would rate it five out of five.

What's my experience with pricing, setup cost, and licensing?

There is no capacity license for XT and no additional costs for expansions. I would rate its pricing as four out of five.

What other advice do I have?

I would give Unity XT a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1473288 - PeerSpot reviewer
Pre-Sales and Technical Manager at a tech services company with 11-50 employees
Real User
Stable and problem free solution
Pros and Cons
  • "I have had no problem at all. I think this is one of the most important things. It is very good. Maintaining it and deploying updates require very low maintenance. We haven't had problems. We had to replace a couple of disks in all these years, but it was pretty straightforward."
  • "In terms of what could be improved, I would say the deduplication part, because for large deduplications, you need an extra appliance to do it in order to avoid having problems in performance. I think that could be improved, because everything should be included in the product, not with an appliance from the outside."

What is most valuable?

The most valuable feature that Unity had at that moment was the ability to communicate with the previous family, the Clariion. So, the migration and all the data transfer was really easy.

What needs improvement?

In terms of what could be improved, I would say the deduplication part, because for large deduplications, you need an extra appliance to do it in order to avoid having problems in performance. I think that could be improved, because everything should be included in the product, not with an appliance from the outside.

For how long have I used the solution?

I have been dealing with Dell EMC Unity XT for something like 20 years.

The oldest implementation I have done for Unity was about six, seven years ago and it's been working pretty good. No problem so far.

What do I think about the stability of the solution?

I have had no problem at all. I think this is one of the most important things. It is very good. Maintaining it and deploying updates require very low maintenance. We haven't had problems. We had to replace a couple of disks in all these years, but it was pretty straightforward.

Which solution did I use previously and why did I switch?

We switched to Unity because of the price, but that was for the migration from IBM to Dell Clariion. And when replacing the Clariion to the Unity, it was an easy migration of the data.

How was the initial setup?

The initial setup was simple. The main problem is that you need an extra appliance outside of the disk - you need extra hardware.

What other advice do I have?

My advice would be the same thing as the Data Domain - it is important that there is good sizing at the beginning. It makes a difference.

On a scale of one to ten, I would give Dell EMC Unity XT a 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user866769 - PeerSpot reviewer
Solution Architect at a tech services company with 51-200 employees
Real User
Compression performance is not good, and there have been problems with I/O modules
Pros and Cons
  • "It can be simple to deploy, the standup time is quite quick. The interface is quite quick. The terms are simple, intuitive, it's similar what was there in the VNXE before it. It's very simple to navigate and administer from the console."
  • "The hardware itself, it differs from Compellent and differs from the VNX before it. It doesn't have a separate file harbor that goes with it, there are no separate NAS heads. It's 2U, you have file and block storage, so you get a quite a lot of services for a small footprint."
  • "It's not as reliable as it should be, I think it was probably released a little early. We've had production problems with customers, and there are still some challenges at scale as well. Compression is a problem for the system. Once you enable dedupe and compression, the performance of the system, the capability, halves... It has to be right-sized and sized for compression, but even with that, because there are only two storage processors, you're ending up at almost 40 percent usage."
  • "Problems with I/O modules, with bugs that came out that really should have been caught before the product was released."

What is our primary use case?

We are a titanium partner. We deliver the full solution portfolio that Dell and Dell EMC have.

What is most valuable?

It can be simple to deploy, the standup time is quite quick. The interface is quite quick. The terms are simple, intuitive, it's similar what was there in the VNXE before it. It's very simple to navigate and administer from the console. 

The hardware itself, it differs from Compellent and differs from the VNX before it. It doesn't have a separate file harbor that goes with it, there are no separate NAS heads. It's 2U, you have file and block storage, so you get a quite a lot of services for a small footprint.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's not as reliable as it should be, I think it was probably released a little early. We've had production problems with customers, and there are still some challenges at scale as well.

Compression is a problem for the system. Once you enable dedupe and compression, the performance of the system, the capability, halves. Customers don't necessarily realize that, and they can't get as much out of the system as they initially thought. It has to be right-sized and sized for compression, but even with that, because there are only two storage processors, you're ending up at almost 40 percent usage.

How is customer service and technical support?

Tech support has taken a downturn since the acquisition, and that's not just for the Unity. The skill, the people, the engineers, some of them have been let go. Their talent has been let go, so the overall support is another challenge we're dealing with on an ongoing basis.

How was the initial setup?

It's quite easy to deploy, there is no problem there. The system itself is good as well, the offering is good. You can have file and block without any extra harbor for file.

I would like to see the new system come out very quickly - that merges Compellent and Unity - and let's get rid of these problems and focus the engineering group on one system. To me, that's the quickest route to success. They need to get off the pot for one of them and take the good. Don't necessarily discard the code. There are some good features in both, so they really need to get back to an engineering focus, like EMC of old.

What other advice do I have?

I would give the Unity a five out of 10. The offering is good. The simple console is good. The deployment is good. Support is not good. The compression performance capability is not good. Problems with I/O modules, with bugs that came out that really should have been caught before the product was released. And I have a problem with the confusion in the market between the two systems, between Compellent and Unity. The quicker a mid-range solution comes out combining the two products, the better.

Disclosure: My company has a business relationship with this vendor other than being a customer: Titanium partner.
PeerSpot user
it_user866067 - PeerSpot reviewer
Group Technology Ops Executive at a retailer with 10,001+ employees
Real User
Increases performance, and we have gone from multi-rack to a portion of one rack
Pros and Cons
  • "It will certainly help us scale bigger. If I look at the footprint, the VNX's was multi-rack. Now, all of a sudden, we're only at a portion of a rack. And, obviously, if we can scale within the same rack - we can certainly see that by the number of hard drives we've had to put in - we can scale a lot more easily."

    How has it helped my organization?

    We have certainly received a performance boost by moving to Unity.

    What is most valuable?

    We weren't looking at specific features. We needed to the additional storage and the performance.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    No issues with stability so far, but it's early days. We have only been using it a few weeks.

    What do I think about the scalability of the solution?

    It will certainly help us scale bigger. If I look at the footprint, the VNX's was multi-rack. Now, all of a sudden, we're only at a portion of a rack. And, obviously, if we can scale within the same rack - we can certainly see that by the number of hard drives we've had to put in - we can scale a lot more easily.

    How are customer service and technical support?

    Support has always been good. Support, service, all of that, has been good. The guys have been knowledgeable, they know what they're doing. No issues.

    Which solution did I use previously and why did I switch?

    We were on the VNX before and we needed to do storage upgrades, we ran out of storage. We decided it would be better to refresh the entire architecture. Went to Unity, which obviously gave us the flash storage as well. 

    The transition was pretty seamless. There were no issues in the migration. It is early days. We have not yet gotten to the point of looking at advanced features.

    What other advice do I have?

    When looking at selecting a vendor, it will be reputation, market share. It will be support, the pricing of the product; a roll-up of all of that is what counts at the end of the day.

    I give it a 10 out of 10 for now, because we haven't had anything go wrong.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user776907 - PeerSpot reviewer
    IT Server Admin at a tech services company with 10,001+ employees
    Consultant
    The product is easy to use and configure. The support is also superb.

    What is most valuable?

    • Storage
    • Easy to manage and configure.
    • I can easily setup and configure the LUN and host without support.

    How has it helped my organization?

    Alert notification via SMS. If the product could only send alert notification via SMS, it would be much better. This is needed mostly when you are not in the office and have no access to email. Therefore, you could check immediately if there was an issue.

    For how long have I used the solution?

    Nine months.

    What do I think about the stability of the solution?

    No issues.

    What do I think about the scalability of the solution?

    No issues.

    How are customer service and technical support?

    100%. They are very accommodating, and it is easy to contact them.

    Which solution did I use previously and why did I switch?

    This solution is much better than the previous one.

    How was the initial setup?

    The initial setup is straightforward. All I need to do is to configure the LUN and host.

    What's my experience with pricing, setup cost, and licensing?

    This device is worth it.

    Which other solutions did I evaluate?

    No.

    What other advice do I have?

    The product is easy to use and configure. The support is also superb.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2025
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    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.