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Jon - PeerSpot reviewer
IS NET Tech 6 at a university with 201-500 employees
User
It allows us to connect to our VNC clients and Lab PC
Pros and Cons
  • "It really helps to have all the data already pre-entered and all I have to do is enter the password."
  • "It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."
  • "If there was a way to streamline the process, it would make it nice."
  • "The filing system of connections is a little clunky, but is completely functional."

What is our primary use case?

We use this software to have all of our RDP and other connections in one place, which is primarily used for our server access.

How has it helped my organization?

It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system. 

It also allows us to connect to our VNC clients and Lab PC.

What is most valuable?

The most valuable piece is the RDP, because some of our servers are virtual machines, so access to them requires us to use RDP. It helps to have all the data already pre-entered and all I have to do is enter the password.

What needs improvement?

The filing system of connections is a little clunky, but is completely functional. If there was a way to streamline the process, it would make it nice. 

Buyer's Guide
Devolutions Remote Desktop Manager
June 2025
Learn what your peers think about Devolutions Remote Desktop Manager. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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For how long have I used the solution?

Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Brent Quick - PeerSpot reviewer
Brent QuickNetworking & Infrastructure Consultant at Intelligent Technologies, Inc.
Consultant

The filing system is designed to be a waterfall of inheritance so that you can set rights, permissions, and credentials at top and not need to manage each connection. It is clunky if you are a single root (company or domain) but for me where we have twenty or more "roots" and some are internal and restricted while others are external and open it makes much more sense. Also, having the credential entries show in the same folder as the connections can streamline filing but may not be enabled by default. Hope this helps.

Buyer's Guide
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Updated: June 2025
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Remote Access
Buyer's Guide
Download our free Devolutions Remote Desktop Manager Report and get advice and tips from experienced pros sharing their opinions.