Devolutions Remote Desktop Manager vs NinjaOne comparison

Devolutions and NinjaOne are both solutions in the Remote Access category. Devolutions is ranked #15 with an average rating of 10.0, while NinjaOne is ranked #11 with an average rating of 8.3. Devolutions holds a 1.5% mindshare in VUS, compared to NinjaOne’s 2.1% mindshare. Additionally, 100% of Devolutions users are willing to recommend the solution, compared to 95% of NinjaOne users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

Devolutions Remote Desktop Manager and NinjaOne are prominent tools for IT management, each excelling in different areas. Devolutions Remote Desktop Manager offers better affordability and customer service, while NinjaOne is perceived as superior in terms of features, making it worth the higher price.

Features: Devolutions Remote Desktop Manager is praised for its extensive integration capabilities, centralized management, and robust security features. NinjaOne is noted for its comprehensive endpoint management, streamlined monitoring, and powerful automation tools. Users find NinjaOne's feature set more comprehensive, giving it an edge in this aspect.

Room for Improvement: Users highlight that Devolutions Remote Desktop Manager could improve its performance speed, simplify setup processes, and enhance UI design. For NinjaOne, suggestions include better documentation, enhanced reporting tools, and improved mobile app functionalities.

Ease of Deployment and Customer Service: Devolutions Remote Desktop Manager is considered easy to deploy with exceptional customer service support. NinjaOne, while also easy to deploy, receives mixed reviews on its customer service responsiveness. Devolutions holds a slight advantage in customer service.

Pricing and ROI: Devolutions Remote Desktop Manager stands out with its lower setup costs and quicker return on investment, making it an attractive economical choice. NinjaOne, though more expensive, delivers substantial ROI through its advanced capabilities. Despite higher costs, users feel the investment in NinjaOne is justified by its extensive functionalities.

To learn more, read our detailed Devolutions Remote Desktop Manager vs. NinjaOne Report (Updated: March 2026).

Buyer's Guide

Devolutions Remote Desktop Manager vs. NinjaOne

March 2026

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Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 8.9%, down from 9.6% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 1.5%, up from 1.1% compared to the previous year. The mindshare of NinjaOne is 2.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	8.9%
NinjaOne	2.1%
Devolutions Remote Desktop Manager	1.5%
Other	87.5%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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StephenWatson

National Sales Manager & Technical Consultant at Secure Networks

Easy to deploy with great security and responsive support

The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability is good."

"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."

"Intune saves time, and it is very easy to use. It allows us to manage applications completely."

"The mobile application management, MAM, is the most useful aspect of the solution."

"One of the most valuable features of Microsoft Intune is the detection and remediation script capability."

"The best part of Intune is device control. If we need to block a user from opening something in their organization's system, we can do it from Intune. If we want to restrict the movement of an organization's data to prevent users from copying the data into Outlook, WhatsApp, or their personal Gmail, we can limit that via Intune. It secures all corporate data."

"The solution has reduced the risk of security breaches by 30%."

"The many policies available in Microsoft Intune for managing our devices are valuable."

More Microsoft Intune pros

"The remote connection across platforms is great."

"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."

""Inherited" function for credentials - Configure the desired credential at one (top) location, and use the Inherited function on all sub-connections that should use this credential."

"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."

"Makes me instantly more focused on resolving the issue rather than getting to the issue."

"Initial setup was very straightforward."

"By integrating all our connections previously spread across multiple locations, a lot of time has been saved."

"Devolutions's team is constantly making improvements to their products. If you submit a feature request, they are usually quick to implement it."

More Devolutions Remote Desktop Manager pros

"NinjaOne is a great product. It is working and it is always developing."

"Good at managing updates and for remote support."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"The installation is easy, it only took two minutes."

"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."

"The best features NinjaOne offers are that I can see every device across the network regardless of location, and it is fantastic at being able to really control everything we have."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"The customer support at NinjaOne is excellent, rated ten out of ten."

More NinjaOne pros

Cons

"I would like more clarity on how Intune is migrating control from Active Directory group policies, especially as we move over to Windows 11. It seems inefficient to manage some settings in Active Directory and others in Intune."

"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."

"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."

"The reporting could be improved, as it's pretty poor compared to other products of this type."

"The time we have to wait to deploy policies has room for improvement."

"To make it a perfect ten, it would be helpful if there was a better way to troubleshoot user issues, as I've had a few users with corrupt files before and had to redeploy it without knowing the root cause."

"Policy and app deployment should be faster, as it currently takes between minutes to hours to apply, with an average of one hour."

"Issues such as Windows 32 app failures occur frequently, and detailed manual detection rules are often necessary."

More Microsoft Intune cons

"Security roles could be improved, especially by enabling renaming of a role."

"If there was a way to streamline the process, it would make it nice."

"The filing system of connections is a little clunky, but is completely functional."

"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."

"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."

"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."

"Maybe some clipboard functions could be added along with integration of different software."

"On complex setups, I actually needed to reach out to support to get it working correctly."

More Devolutions Remote Desktop Manager cons

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"The solution could improve by optimizing the internet connection being used."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"The graphical user interface could be improved."

"Lacks sufficient integrations with other PSAs."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

More NinjaOne cons

Pricing and Cost Advice

"The cost of the license and the features are justified for myself as a technical person."

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."

"The licensing is on a yearly basis."

"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."

"The clients pay for a license and each can have a different type of license, such as an E3 or E5."

"Previously the price was $4 per month per user. Now it's $2.25 per user per month."

"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."

More Microsoft Intune pricing and cost advice

"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."

"Setup costs for most people is negligible."

"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."

"We currently pay $1.20 per device on a monthly basis."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"The product's pricing depends on the number of PCs or devices."

"NinjaRMM uses a subscription model."

"We got a pretty good deal. It was fairly affordable."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"The pricing is reasonable and cheaper than ConnectWise."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

10%

Financial Services Firm

Government

Manufacturing Company

13%

Media Company

Comms Service Provider

Financial Services Firm

Computer Software Company

11%

Government

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	124
Midsize Enterprise	53
Large Enterprise	167

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?

With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...

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What needs improvement with Devolutions Remote Desktop Manager?

The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...

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What is your primary use case for Devolutions Remote Desktop Manager?

We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...

See all answers

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

See all answers

What needs improvement with NinjaOne?

NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity.

See all answers

What is your primary use case for NinjaOne?

My main use case for NinjaOne is patching operating systems and applications. I use NinjaOne for patching security vu...

See all answers

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Product Reports

Buyer's Guide

Microsoft Intune

March 2026

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Buyer's Guide

Devolutions Remote Desktop Manager

March 2026

Devolutions Remote Desktop Manager report

Download Devolutions Remote Desktop Manager product report

Buyer's Guide

NinjaOne

March 2026

Download NinjaOne product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Remote Desktop Manager (RDM) centralizes all remote connections on a single, secure platform that can be shared across the entire team. With support for hundreds of integrated technologies—including multiple protocols and VPNs—RDM provides a comprehensive solution for managing remote access. It also features enterprise-grade password management tools, detailed access controls, and mobile apps that complement its desktop clients for Windows and Mac, and Linux.

RDM is designed to empower IT departments by enhancing security, speed, and productivity across the organization. By streamlining remote access management, it helps reduce inefficiencies, lower costs, and minimize risks, making it an essential tool for today’s IT environments.

Centralized connection and credential management

Integration with multiple VPNs, SSH, and remote access protocols

Secure password management

Audit and logging features to ensure compliance

Role-based access control for enhanced security

Cross-platform

Devolutions

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Sample Customers

Mitchells and Buzzers, Callaway

Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.

Status Pros, Mitchell and Company

Buyer's Guide

Devolutions Remote Desktop Manager vs. NinjaOne

March 2026

Free Report: Devolutions Remote Desktop Manager vs. NinjaOne

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