Devolutions Remote Desktop Manager vs ScreenConnect comparison

Devolutions and ConnectWise are both solutions in the Remote Access category. Devolutions is ranked #10 with an average rating of 10.0, while ConnectWise is ranked #16. Devolutions holds a 2.2% mindshare in VUS, compared to ConnectWise’s 3.0% mindshare. Additionally, 100% of Devolutions users are willing to recommend the solution, compared to 93% of ConnectWise users who would recommend it.

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Executive SummaryUpdated on Mar 29, 2026

ScreenConnect and Devolutions Remote Desktop Manager are competing products in the realm of remote access solutions. While ScreenConnect is ideal for fast and efficient remote support, Devolutions offers comprehensive management tools, providing an edge for those needing a wide range of connections.

Features: ScreenConnect provides fast, reliable remote connections with session groups and triggers, ease of branding, and seamless integration with Managed Service Provider systems. Devolutions Remote Desktop Manager supports multiple protocols, credential inheritance, and integrates VPN providers, offering flexibility and security across varied environments.

Room for Improvement: ScreenConnect could benefit from enhanced reporting capabilities and more flexible pricing options. Devolutions could improve its ease of use and reduce the complexity of its setup process. Both could add more real-time support features for immediate assistance.

Ease of Deployment and Customer Service: ScreenConnect is known for a quick deployment process and robust customer support. Devolutions, though requiring a more involved setup due to its extensive features, offers detailed documentation and broad support options to ensure effective deployment.

Pricing and ROI: ScreenConnect is considered cost-effective with a focus on core functionalities providing strong ROI. Devolutions, while involving a higher initial investment, offers greater long-term value through its extensive feature set, justifying its cost for organizations needing versatile management.

To learn more, read our detailed Devolutions Remote Desktop Manager vs. ScreenConnect Report (Updated: June 2026).

Buyer's Guide

Devolutions Remote Desktop Manager vs. ScreenConnect

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 2.2%, up from 1.3% compared to the previous year. The mindshare of ScreenConnect is 3.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	5.4%
Devolutions Remote Desktop Manager	2.2%
ScreenConnect	3.0%
Other	89.4%

Remote Access

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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StephenWatson

National Sales Manager & Technical Consultant at Secure Networks

Easy to deploy with great security and responsive support

The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.

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Todd Blake

Senior IT Specialist at a healthcare company with 11-50 employees

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a cloud solution, and you can easily scale as your needs grow."

"This solution saves us a lot of time once it's implemented."

"Microsoft Intune is a core product, and it's very stable"

"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."

"There are many features in Microsoft Intune. For personal mobile devices, MDM is what I most prefer."

"Intune enables us to manage our devices from anywhere."

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

"I appreciate Intune's autopilot feature, which allows us to enroll devices and install applications to meet corporate requirements seamlessly."

More Microsoft Intune pros

"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."

"The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required."

"It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."

"One credential can be used to access VPN, RDS, and more."

"Makes me instantly more focused on resolving the issue rather than getting to the issue."

"Documentation per entry, good for device configs or important/special instructions."

"It really helps to have all the data already pre-entered and all I have to do is enter the password."

"I was able to maintain connections to over 400 different servers and services using password best practices."

More Devolutions Remote Desktop Manager pros

"You can bring up a command prompt remotely and execute commands without having to disturb the user."

"The initial setup is fairly straightforward."

"We researched prior to evaluating any remote access solutions and decided that Screenconnect was our first choice; we initiated a trial and have not looked back at any other solutions."

"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."

"Better than TeamViewer and useful for fixing problems remotely."

"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."

"Being able to quickly remotely access other computers from anywhere, supporting our other users is simple and quick to do."

"You can set up the remote access and get pretty granular as far as permissions go, but it's just been a fantastic tool and I would highly recommend it to anybody."

More ScreenConnect pros

Cons

"The UI is not user-friendly and has room for improvement."

"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."

"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools."

"I would like more clarity on how Intune is migrating control from Active Directory group policies, especially as we move over to Windows 11. It seems inefficient to manage some settings in Active Directory and others in Intune."

"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."

"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."

"Sometimes, it takes time to synchronize the policies between the portal and the devices, you don't have a way to estimate how long it will take to deploy. You have some kind of gray area, where it can deploy in 30 minutes or three days."

"The way the apps are getting deployed, the checkboxes for deleting previous versions are actually creating more conflicts than fixing problems."

More Microsoft Intune cons

"Maybe some clipboard functions could be added along with integration of different software."

"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."

"On complex setups, I actually needed to reach out to support to get it working correctly."

"Security roles could be improved, especially by enabling renaming of a role."

"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."

"The only complaint I have heard is there are too many updates."

"The console is a little bit clunky."

"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."

More Devolutions Remote Desktop Manager cons

"They could provide a toolbox for the plan I'm on."

"Speed is a major factor in Automate, and the control panel is horribly slow."

"An option I would want would be to have a shortcut on my desktop, to click on it, and immediately be able to select which system I wanted to access and which computer in that system I wanted to access, and have fewer steps that I would have to physically go through to do so."

"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."

"At the moment, I cannot use my own domain to install it and use it with my clients."

"The only slowdown I've seen is when quality settings are set to high - and this is primarily on Windows 10 machines that show a picture on the lock-screen prior to the password entry screen."

"There could be improvement to the remote command line tools."

"The previous version of ScreenConnect was so old that it was blocked by Windows Defender, SmartScreen, and most anti-virus applications."

More ScreenConnect cons

Pricing and Cost Advice

"The pricing needs improvement."

"I don't have any problem as far as cost is concerned. It is bundled with our license."

"I have no comment on pricing of the solution."

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."

"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."

"Microsoft licenses are costly."

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

More Microsoft Intune pricing and cost advice

"Setup costs for most people is negligible."

"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."

"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."

"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."

"We pay $3,000 USD for the service, yearly upfront."

"We pay an annual licensing fee."

"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."

"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."

"It is priced fairly."

"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."

"Pricing is fair for Control and the licensing is simple."

More ScreenConnect pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Outsourcing Company

Manufacturing Company

11%

Construction Company

10%

Financial Services Firm

Comms Service Provider

Construction Company

14%

Comms Service Provider

10%

Outsourcing Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	186

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?

With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...

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What needs improvement with Devolutions Remote Desktop Manager?

The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...

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What is your primary use case for Devolutions Remote Desktop Manager?

We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...

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Product Reports

Buyer's Guide

Microsoft Intune

July 2026

Download Microsoft Intune product report

Buyer's Guide

Devolutions Remote Desktop Manager

August 2026

Devolutions Remote Desktop Manager report

Download Devolutions Remote Desktop Manager product report

Buyer's Guide

ScreenConnect

July 2026

Download ScreenConnect product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

ConnectWise Control

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Devolutions Remote Desktop Manager is a versatile tool designed to centralize remote connections and credential management with robust integration capabilities, catering to platforms like Windows, Mac, and iOS.

Remote Desktop Manager offers a unified interface for managing remote desktop protocols, seamless credential integration, and enhanced security features. It supports RDP, SSH, and VMware, with automatic connection and credential management systems. Users benefit from features like cloud service integration and password generation. Multi-platform support, including Windows, Mac, and iOS, ensures broad accessibility. Though beneficial, the update process and console design could see refinements, alongside better software integration and security role management.

What are the key features?

Tabbed Interface: Efficiently manage multiple connections.
Credential Management: Securely store and use credentials across systems.
Automatic Connections: Streamline connection setup with minimal user input.
Cloud Integration: Connect with cloud services for data access.
Password Generation: Enhance security with robust password tools.
Two-Factor Authentication: Strengthen security with extra verification step.
VPN Integration: Simplify VPN connection setup and management.
Simultaneous Monitoring: Boost productivity with real-time monitoring.

What benefits can users expect?

Centralized Management: Simplify handling of multiple remote connections.
Enhanced Security: Benefit from encryption and role-based permissions.
Increased Productivity: Improve efficiency with snap tool and credential automation.
Cost Efficiency: Reduce expenses by replacing multiple tools with one integration platform.

Industries find Devolutions Remote Desktop Manager valuable for managing server access and ensuring security, particularly through role-based permissions and centralized credential handling. Consulting firms often utilize it for managing VPNs and client connections, while some replace VMware's vCenter for virtual server management, enhancing operational efficiency.

Devolutions

ScreenConnect enables seamless remote access to desktops and mobile devices with robust security features, minimizing customer downtime and safeguarding interactions.

ScreenConnect stands out with its customization options, allowing users to white-label their software and showcase brand identity in every support interaction. With AES-256 encryption and two-factor authentication, security is integral. The Support Premium edition includes ScreenConnect View, allowing real-time troubleshooting via mobile camera streams. Configurability and granular permissions ensure tailored access for team members, while unattended access and session persistence enhance usability and productivity. Integration capabilities and tool-sharing optimize efficiency, making it ideal for IT service providers.

What features make ScreenConnect unique?

Robust Remote Access: Facilitates seamless connectivity across devices.
Unattended Access: Allows remote management without user presence.
Customization: Offers white-labeling to match brand identity.
Session Persistence: Maintains connections across reboots.
File Transfers: Enables easy exchange of files during sessions.
Integration Capabilities: Enhances software functionality through third-party connections.
Session Groups and Triggers: Organizes sessions efficiently.

What benefits should users look for?

Stable Connectivity: Ensures consistent remote access.
Security: Features robust encryption and authentication measures.
Efficiency: Optimizes IT support processes and resource management.
Customization: Tailors the software to individual brand needs.
Ease of Use: User-friendly interface for straightforward operation.
Scalability: Adapts to the growing demands of organization.

Organizations use ScreenConnect for remote support, providing IT teams with a tool to assist clients efficiently from anywhere. Managed service providers leverage features like unattended access to troubleshoot and manage IT issues across multiple devices. ScreenConnect's adaptability makes it suitable for companies with remote employees, ensuring seamless support and connectivity.

ConnectWise

Sample Customers

Mitchells and Buzzers, Callaway

Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.

Jon Rosen Systems

Buyer's Guide

Devolutions Remote Desktop Manager vs. ScreenConnect

June 2026

Free Report: Devolutions Remote Desktop Manager vs. ScreenConnect

Find out what your peers are saying about Devolutions Remote Desktop Manager vs. ScreenConnect and other solutions. Updated: June 2026.

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