


ScreenConnect and Devolutions Remote Desktop Manager are competing products in the realm of remote access solutions. While ScreenConnect is ideal for fast and efficient remote support, Devolutions offers comprehensive management tools, providing an edge for those needing a wide range of connections.
Features: ScreenConnect provides fast, reliable remote connections with session groups and triggers, ease of branding, and seamless integration with Managed Service Provider systems. Devolutions Remote Desktop Manager supports multiple protocols, credential inheritance, and integrates VPN providers, offering flexibility and security across varied environments.
Room for Improvement: ScreenConnect could benefit from enhanced reporting capabilities and more flexible pricing options. Devolutions could improve its ease of use and reduce the complexity of its setup process. Both could add more real-time support features for immediate assistance.
Ease of Deployment and Customer Service: ScreenConnect is known for a quick deployment process and robust customer support. Devolutions, though requiring a more involved setup due to its extensive features, offers detailed documentation and broad support options to ensure effective deployment.
Pricing and ROI: ScreenConnect is considered cost-effective with a focus on core functionalities providing strong ROI. Devolutions, while involving a higher initial investment, offers greater long-term value through its extensive feature set, justifying its cost for organizations needing versatile management.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 7.1% |
| Devolutions Remote Desktop Manager | 1.8% |
| ScreenConnect | 3.1% |
| Other | 88.0% |



| Company Size | Count |
|---|---|
| Small Business | 149 |
| Midsize Enterprise | 60 |
| Large Enterprise | 177 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 6 |
| Large Enterprise | 7 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Devolutions Remote Desktop Manager is a versatile tool designed to centralize remote connections and credential management with robust integration capabilities, catering to platforms like Windows, Mac, and iOS.
Remote Desktop Manager offers a unified interface for managing remote desktop protocols, seamless credential integration, and enhanced security features. It supports RDP, SSH, and VMware, with automatic connection and credential management systems. Users benefit from features like cloud service integration and password generation. Multi-platform support, including Windows, Mac, and iOS, ensures broad accessibility. Though beneficial, the update process and console design could see refinements, alongside better software integration and security role management.
What are the key features?Industries find Devolutions Remote Desktop Manager valuable for managing server access and ensuring security, particularly through role-based permissions and centralized credential handling. Consulting firms often utilize it for managing VPNs and client connections, while some replace VMware's vCenter for virtual server management, enhancing operational efficiency.
ScreenConnect enables seamless remote access to desktops and mobile devices with robust security features, minimizing customer downtime and safeguarding interactions.
ScreenConnect stands out with its customization options, allowing users to white-label their software and showcase brand identity in every support interaction. With AES-256 encryption and two-factor authentication, security is integral. The Support Premium edition includes ScreenConnect View, allowing real-time troubleshooting via mobile camera streams. Configurability and granular permissions ensure tailored access for team members, while unattended access and session persistence enhance usability and productivity. Integration capabilities and tool-sharing optimize efficiency, making it ideal for IT service providers.
What features make ScreenConnect unique?Organizations use ScreenConnect for remote support, providing IT teams with a tool to assist clients efficiently from anywhere. Managed service providers leverage features like unattended access to troubleshoot and manage IT issues across multiple devices. ScreenConnect's adaptability makes it suitable for companies with remote employees, ensuring seamless support and connectivity.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.