


Microsoft Remote Desktop Services and Devolutions Remote Desktop Manager are both prominent remote desktop solutions. While Microsoft Remote Desktop Services is more widely supported and cost-effective, Devolutions Remote Desktop Manager offers extensive features that users believe justify the higher price.
Features: Devolutions Remote Desktop Manager offers integrated password management, team collaboration, and a wide range of remote connection protocols. Microsoft Remote Desktop Services is noted for its reliability and ease of use but lacks some advanced features found in Devolutions' offering. Devolutions provides a more feature-rich experience.
Room for Improvement: Users suggest that Microsoft Remote Desktop Services could improve by enhancing its security features and providing more customization options. For Devolutions Remote Desktop Manager, users would like to see better integration with other tools and more intuitive configuration processes. Devolutions shows fewer deficiencies compared to Microsoft’s product.
Ease of Deployment and Customer Service: Deployment for Microsoft Remote Desktop Services is generally quick and straightforward, but users report mixed experiences with customer service. Devolutions Remote Desktop Manager, while slightly more complex to deploy due to its extensive features, offers more consistent and responsive customer support. Users value Devolutions' supportive deployment model and reliable customer service.
Pricing and ROI: Microsoft Remote Desktop Services is typically more affordable and provides a good return on investment, especially for smaller businesses or straightforward use cases. Devolutions Remote Desktop Manager, although more costly, is seen as worth the investment due to its comprehensive features and robust functionality that leads to long-term benefits.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 7.1% |
| Microsoft Remote Desktop Services | 7.1% |
| Devolutions Remote Desktop Manager | 1.8% |
| Other | 84.0% |


| Company Size | Count |
|---|---|
| Small Business | 151 |
| Midsize Enterprise | 60 |
| Large Enterprise | 177 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Devolutions Remote Desktop Manager is a versatile tool designed to centralize remote connections and credential management with robust integration capabilities, catering to platforms like Windows, Mac, and iOS.
Remote Desktop Manager offers a unified interface for managing remote desktop protocols, seamless credential integration, and enhanced security features. It supports RDP, SSH, and VMware, with automatic connection and credential management systems. Users benefit from features like cloud service integration and password generation. Multi-platform support, including Windows, Mac, and iOS, ensures broad accessibility. Though beneficial, the update process and console design could see refinements, alongside better software integration and security role management.
What are the key features?Industries find Devolutions Remote Desktop Manager valuable for managing server access and ensuring security, particularly through role-based permissions and centralized credential handling. Consulting firms often utilize it for managing VPNs and client connections, while some replace VMware's vCenter for virtual server management, enhancing operational efficiency.
Microsoft Remote Desktop Services provides secure, seamless access to remote applications with cross-platform compatibility and centralized management, enhancing productivity and resource sharing in Windows environments.
The robust security features of Microsoft Remote Desktop Services enable efficient data handling and user support across devices. With a focus on remote application access, scalability, and ease of use, this solution integrates effortlessly with Windows environments. It offers centralized management, facilitating smooth IT operations. However, there is potential for improving interface intuitiveness and setup simplicity. Addressing keyboard compatibility with macOS, network connectivity challenges, and security vulnerabilities could enhance the user experience. Optimization for performance on slower networks and clearer license management would further benefit users.
What are the key features of Microsoft Remote Desktop Services?In numerous industries, Microsoft Remote Desktop Services supports remote server management, virtual desktops, and application virtualization. Organizations use it for collaboration, secure data handling, and accessing critical resources across different locations. It aids in troubleshooting, ensuring secure connections to client applications and facilitating testing and support for multiple users in diverse environments.
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