Entuity's most valuable features include ease of deployment, user-friendly interface, network mapping, and integration capabilities. Its ability to monitor numerous devices with components like SurePath enhances visibility into application performance. Users appreciate the intuitive dashboards, event management, automated network discovery, and the geographic Google API-based network topology. Entuity consistently offers updates, ensuring it remains relevant with new technologies, and provides reliable support. Customizable and stable, it reveals insights into network traffic and connectivity issues.
- "The most valuable feature is the ease of deployment, simplicity of the end user's experience (the forms and the sheets that you use, the screens you can use to see what's going on, and overall capability), as well as the ease of integration into other solutions."
- "Event management and the geographical Google API-based network topology are the most valuable features of Entuity."
- "The setup was very simple and took about an hour."
Entuity needs improvement in integration and reporting depth. Users face challenges with third-party integrations and dashboards, and there's a need for better configuration management. The support for device compatibility and APIs requires enhancement for external integrations. Users also express concerns about improving backup options, adding deep packet inspection, supporting older devices, and monitoring new technologies like cloud and IoT. Centralized database management and Explorer navigation restoration are also desired.
- "What might be improved for the user may be the depth of insight into the events that do happen and the ease of integration."
- "Entuity can expand its coverage on monitoring VoIP solutions a little bit more."
- "If we want to modify the calculation matrix or equation, we have to raise a professional service."
