Forcepoint Secure Web Gateway Reviews

I use Forcepoint SWG to monitor and control my employees' internet usage for both security and productivity reasons. 

What I like about Forcepoint SWG is that I can ensure that employees access only appropriate websites, protecting the organization from malicious threats. Moreover, SWG allows me to track internet usage patterns, helping optimize bandwidth and understand how much time each employee spends online.

In terms of improvement, some of my clients find that certain security details could be enhanced in Forcepoint SWG. Additionally, I would suggest focusing on improving the GUI's stability, especially when implementing new filters or patches. Occasionally, there are issues with crashes during these updates, and smoother transitions would greatly enhance the user experience. 

I have been working with Forcepoint SWG for five years.

I would rate the stability of the solution as a ten out of ten.

Forcepoint SWG is scalable and can handle organizations with over 100,000 users. Additionally, through multiple deployments and clustering, it can scale even further, making it well-suited for medium to enterprise-level companies.

I would rate Forcepoint's technical support as a nine out of ten.

Positive

The initial setup for Forcepoint SWG is straightforward and user-friendly. The basic configuration is not very complicated, and you can have the solution deployed in a day. However, when it comes to more advanced configurations or customer-specific enhancements, it can get a bit complex. While the initial steps are smooth, customization might require more effort and expertise.

I would rate the affordability of Forcepoint SWG as a two out of ten. It is relatively expensive. While some other products, such as firewalls and application firewalls, offer similar functionalities, they might be more cost-effective. However, the specific web security features provided by Forcepoint contribute to its high price.

Overall, I would rate Forcepoint SWG as a ten out of ten.

We use the product for DLP and POS protection. 

The tool categorizes the user profiles which is very comfortable. 

The product needs to have more mobility. 

I have been working with the product for four years. 

I would rate the tool's stability a nine out of ten. 

The solution's scalability is good and my company has 1000 users for it. I would rate the tool's scalability an eight out of ten. 

The product's setup is straightforward. 

The solution's price is good. 

I would rate the product a nine out of ten. 

We have found the ease of administration most valuable. The policies are category-based, so knowledge of another content URL is not compulsory. In addition, it is a bit granular. For example, if we accept a policy on a social media platform like Facebook we have the option to limit what can be done on the platform.

The product could be improved by including a consolidated product that can carry on Forcepoint Secure Web Gateway product email, web, and DLP. It's a single licensing suite that carries all the features instead of having a product. Additionally, a consolidated approach to their products would be excellent, and Forcepoint Secure Web Gateway should be on the same path to work with peers looking at cloud adoption entirely.

We have been using this solution for approximately six years.

The solution is stable with hybrid as it provides high availability. For example, if your on-premises gateways and your data centers have disconnectivity of power, the cloud gateway still enforces web traffic if you have a hybrid version.

The solution is scalable. For example, if you have between 2,000 to 4,000 users, they advise you to choose a specific size of an appliance, and then you have scalability. Additionally, if you intend to expand, you can add a second device or get a more significant single device.

Hence, you can increase the number of devices to accommodate your scalability or choose a more significant device for scalability. Approximately 4,000 users access this solution in our organization.

We have had a good experience with customer service and support. For example, we have support from the EMEA, APAC and the North American region. So, it depends on the time you're logging the call. If you log support calls during the EMEA work time, then you're bound to get engineers from that region.

The initial setup is complex, it requires an expert engineer to complete but managing the solution afterwards is not complex.

I rate licensing costs an eight out of ten.

I rate this solution a nine out of ten. The solution is good but can be improved by including a consolidated product that will carry on Forcepoint product email, web, and DLP.

It protects against data leaks and offers us application security.

The solution is a combination of Gatsby web security and the LP. That is why we are pushing Forcepoint ONE. Forcepoint ONE is a product itself that Forcepoint has been recently pushing to the customers.

The product is simple.

It's stable and reliable.

They will require a combination of other brands and other products that actually caters to the data leak portion. Forcepoint ONE, for example, covers for the data leak itself, however, it's just data leaks. In order to have comprehensive security protection for your data, you will need other products, like data encryption. You will need privileged access management and endpoint security to make the Forcepoint product more robust. 

The initial setup can be complex.

I've used the solution for about three years. The company I work for has been working with it for about five years.

The solution is stable.

If you are looking for just data leaks and web security, the product itself should suffice, however, if you want to make your solution or your cyber portion more robust, then you will require other products to be embedded as well to work hand in hand, for your information to be more secure.

Being the distributor for Forcepoint, we have our own engineers to cover from day zero to day two in terms of engineering support for deployment and forming payments and also for troubleshooting. We do leverage Forcepoint, however, we have our own in-house engineers to assist Forcepoint to cover the clinical aspect.

In terms of the policy, the initial setup can be complex.

The solution is simple, however, the complexity comes when you are writing the policy for the data leak part. Even web security is all policy. You would need to translate your business requirements into cyber security requirements so that basically whatever policy that is being in place, covers your business requirements for your cyber footprint.

We help our customers or partners deploy the solution.

We are the authorized distributor for Forcepoint in Asia-Pacific.

Currently, we are pushing Forcepoint ONE into the market.

The thing to consider at the outset is, basically, what they want to protect. Are you protecting internal factors or are you looking at protecting from external factors? Forcepoint DLP covers the internal factor, meaning that you do not want your data to be compromised from internal leaks, and not external. If you're looking to protect against external anomalies, then basically it's Forcepoint Secure Web Gateway that you should be looking at.

I'd rate the solution eight out of ten.

The Forcepoint client software can be downloaded on a user's machine so that it can filter the sites from home or the office. That's one of the biggest features. We can use it for filtering our laptops for our users at any place.

One of the most important areas of improvement would be the support because we faced a lot of problems when we were on-prem.

I've been using Forcepoint Secure Web Gateway for about four years.

Right now, Forcepoint is stable. Before, when it was on-prem, it wasn't stable at all. We needed to restart it and reload it many times.

Forcepoint is scalable enough to host our infrastructure. We have more than 3,000 users. I don't know if it could be bigger or not, but right now, it's enough for us.

I rate Forcepoint Secure Web Gateway seven out of 10. I would rate it higher, but it has a problem with tablets and the iPhone. It's not filtering on these platforms. It filters on Windows but not iOS or Android.

Our customers' primary use case in the banking sector is for URL history.

Forcepoint Secure Web Gateway has a lot of issues like troubleshooting and massive troubleshooting which require technical support. A lot of the product is not accessible. You must ask the tech support to communicate to open the root of the product - so that's an issue. But with Cisco you can access the product and troubleshoot.

To access the root of the product for troubleshooting you must have a data engineer. This is the big issue with Forcepoint. The support community is not good. 

The management should be directed to the object itself. They have to make a more flexible management so you can access a device using a normal web browser or you can access a device using a management tool.

Our company has been working with this product for about four years.

Our company prefers Forcepoint, but I prefer Cisco.

There is one issue with Forcepoint that you can't communicate directly with the update. You must have something called the management center to communicate. For Cisco you can communicate directly. With Forcepoint you cannot communicate directly

Scaling is not good with Forcepoint. Even high availability with Forcepoint is not good.

We do have a lot of customers using Forcepoint.

Yes, we have a lot of plans to increase usage because it's the only product we have. There is no other.

The initial setup is not complex, but requires being setup from the beginning. There is no default setting, so you must go to the console and configure the product from the beginning. It takes about 10 days.

This product, especially Web Gateway, has only a small vendor working with it.

On a scale of one to ten, I would give Forcepoint Secure Web Gateway a five.

Our customers are government agencies, and we recommended Forcepoint to add an extra layer of security to their data centers. It's the second layer of protection on top of a layer from another vendor.  And one week ago, we recommended a data leakage prevention solution from Forcepoint for another agency, but this project hasn't started yet.  

I've only recommended Forcepoint to one client so far, and they've been using it for only a few months.

Forcepoint is more stable than FortiGate and all the others. 

In terms of performance, Forcepoint stands out because it is more scalable than any other solution. It can extend to different types of boxes and integrate well with other platforms and vendors. And it doesn't need to have the same kind of box or throughput to have high availability. So Fortinet is the most scalable of all the security systems in the same category. 

With any box security, we need vendor support during the first installation each time. After that, we don't need any support for operations. But the deployment could be easier. It might take from one day to three days. Usually, that involves an engineer from the vendor and a working team at the enterprise.

I think Forcepoint's price is average.

We are using this solution for web security.

I have found the web content filtering and malware filter the most valuable.

There should be more hardware models available and the application control could improve.

I have been using this solution for approximately 10 years.

The hardware is stable. However, recently we experienced some technical issues that took some time to resolves.

Technical support can give a good solution for issues but it can take a lot of time to receive it. They could improve by being faster.

The setup is very easy.

The price of this solution is reasonable.

I rate Forcepoint Secure Web Gateway an eight out of ten.