Forcepoint Secure Web Gateway Reviews

Forcepoint Web Security is a complete web security solution, not just a web filter, like many other solution offerings. The customization and control of URL filtering and the integration with other Forcepoint solutions are great features.

It has definitely added to the security level of the company network and keeps out accidental or purposeful web traffic that can be malicious or inappropriate.

I am looking forward to the full integration of the endpoints that they offer for web security and DLP.

Three years.

It was already done when I came onboard. I have made significant improvements to the deployment.

Not once after the deployment was corrected. Although, we do have an issue with the Real-Time Monitor service stopping on occasion.

No, this solution can be scaled quite high as long as you understand how to expand the architecture.

Customer Service:

Customer service is at an extremely high level.

Technical Support:

The technical support has improved drastically over the three years that I have been administering it.

I have, but at a different company.

it was a fairly straightforward implementation.

You need to plan it out carefully, so your deployment is good.

This was and continues to be an in-house deployment.

We are getting a high value return from our deployment.

Make sure to understand your environmental needs. Take your time scoping the project, otherwise you will have hardship later on down the road.

Yes, others were evaluated.

Email Sandbox, DLP and Proxy.

The Sandbox is a very useful solution for sand-boxing malware / phishing etc. from corporate email accounts. No matter whether it's on Office 365, Exchange (on-premise), or Google (or any other cloud). The Sandbox updates on a regular basis, and the flexibility of policy configuration, white-listing is pretty good.

Reports in the sand-boxing, ease of deployment of sensors to ready to go server with one click of a button.

I think there is room to improve the reporting area of the solution and also the investigation part, a basic section where you see the body and headers of each email and the reason it got blocked.

Six years.

If you implement it correctly you wont have an issue.

If you implement it correctly you wont have an issue.

Support by vendor is low-medium. You need to rely on yourself or your integrator.

Mcafee GW. Wasn't satisfied at all both in the general UI and ease of configuration.

Straightforward. Very easy to implement.

Expensive, but with a good reseller you can get a very good price.

I'm familiar with plenty of competitor solutions, tried most of the top solutions.

Get your self a good reseller, and good integrator (don't do it by yourself).

Email web and DLP

Organisation of emails

Support

1 year

No.

Yea, loads of issues.

Customer Service:

2 out of 10

Technical Support:

6 out of 10

Yea Bluecoat, Websense has more features.

Straight forward

Vendor - 8 out of 10

Better

I expect timely support....

It is fairly easy to setup and use. I like the way you can have varying policies based on users and IP address ranges. Preset categories cover many websites, and can be useful if you are setting policies based on security only, or if you need to really lock systems down.

AD authentication is buggy and not very effective. Sometimes the policies are applied immediately, sometimes after 5 minutes. The only sure way to filter is to set static IPs, which is not effective network management. Many websites are not filtered. Many categories don't include commonly used sites. Malware can slip through easily.

For the functionality, the price is fair. Easy to manage and simple to deploy if you are using basic features. Tech support is not very helpful. I have suggested numerous changes that could be made, but nobody responded.

I'm currently using the solution for the internet traffic controller for the application end.

The solution makes it really easy to control traffic, whitelisting, and the GUI environment. Forcepoint Secure Web Gateway is a user-friendly solution. Functionality-wise, we never experience any threats, and we also face no issues with the bandwidth. We are currently using load balancing, which is running smoothly.

The solution has complexity with the databases, and we have to manually clear old data logs.

I have been using Forcepoint Secure Web Gateway for two years.

I rate the solution’s stability an eight out of ten.

The solution is suitable for all company sizes, including small, medium, and enterprise businesses.

I rate the solution an eight out of ten for scalability.

The technical support team needs to improve its engineer count because fewer engineers are working in the support team.

Positive

I would recommend Forcepoint Secure Web Gateway to other users.

Overall, I rate the solution an eight out of ten.

On-premises

My primary use of this solution is to help our customers filter their security and their users' usage. They can optimize internet traffic and block or allow sites.

This solution allows us to control web usage to ensure that our employees use the internet for business research only. It also monitors all employees' traffic, so it gives alerts for searches and can block any websites not allowed by company policies. This means the company can ensure our employees make the best use of their time and get the most value from the internet itself.

The most valuable feature is the ability to allow or block sites by category.

An area for improvement would be the classification of websites - it can take a long time for new websites to be classified. 

I've been working with this solution for about four years.

This solution is very stable because it gives users the ability to have high availability and clustering.

This solution is scalable but may require a change of hardware in order to handle big changes.

Previously, I used Symantec Blue Coat, which is easier to implement than Forcepoint but has more technical issues.

Implementation can take some time, but there are lots of resources online to help.

I would give this solution a score of nine out of ten.

One of the main features I have found the solution to be efficient.

I have been using the solution for approxmately five years.

We have not had any big issues installing the solution.

The solution is priced a little high compare to similar solutions.

When evaluating this solution to others it is one of the best.

I rate Forcepoint Secure Web Gateway a seven out of ten.