We use this product for application delivery control and global load balancing.
Supervisor at a government with 1,001-5,000 employees
User-friendly interface makes it simple to use and the technical support is excellent
Pros and Cons
- "The most valuable feature is its simplicity."
- "Overall, this is a good product, it does what it's supposed to, and I would recommend it to anybody."
- "It would be good if they built in a fully functional web application firewall."
- "My main complaint is that the WAP functionality is very primitive."
What is our primary use case?
What is most valuable?
The most valuable feature is its simplicity.
The interface is user-friendly.
What needs improvement?
It would be good if they built in a fully functional web application firewall.
They should update this product more often.
For how long have I used the solution?
We have been using FortiADC for three years.
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Fortinet FortiADC
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What do I think about the stability of the solution?
FortiADC has been pretty stable and reliable for us.
What do I think about the scalability of the solution?
We have a fixed integration so scalability is not relevant for us.
How are customer service and support?
Technical support is excellent and we have no issues with them. You can call them from the device itself, after which they come online and they are pretty good.
How was the initial setup?
We had some complexity when it came to the initial setup, although I think that it was because of us, rather than the product. It took us a total of five days before we went online, which included setup and testing. This involved connecting to our backend networks, creating the VLANs, and so forth.
Overall, it was not difficult and the vendor gave us great support.
Which other solutions did I evaluate?
We evaluated application delivery controllers and global load balancers from other vendors before choosing FortiADC.
What other advice do I have?
Overall, this is a good product, it does what it's supposed to, and I would recommend it to anybody. My main complaint is that the WAP functionality is very primitive.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Manager/Division of Computers Systems, Networks, and Maintenance at a non-tech company with 201-500 employees
Good SSL offloading and performance, plus it catches security breaches in our academic environment
Pros and Cons
- "TSL and SSL offloading are both very good features."
- "Overall, FortiADC is a good product, although it is complex to configure."
- "FortiADC is complex to configure so the interface should be improved."
What is our primary use case?
We are an academic institution and our primary use of FortiADC is for student registrations. In the month that I have been using this solution, it seems to be working fine. It is a trial version and I am using it as a virtual appliance, rather than a physical one.
How has it helped my organization?
Our students can use this solution to view communication that has been published, including for courses. It can be viewed using computers connected to the internet, phones, and other mobile devices.
What is most valuable?
The most valuable feature is the SSL offloading. TSL and SSL offloading are both very good features.
This solution improves security for servers by offering data loss protection.
What needs improvement?
FortiADC is complex to configure so the interface should be improved. The commands that you need to use are complex.
For how long have I used the solution?
I have been evaluating FortiADC for about one month.
What do I think about the scalability of the solution?
The platform is very easy to scale because it's virtual. You just buy licenses and increase the hardware when needed. We have as many as 3,000 users, although not all of the time. We probably have about 1,000 concurrent users. All of them are students.
How are customer service and technical support?
The FortiADC technical support has responded to my questions and resolved issues.
Which solution did I use previously and why did I switch?
I have used Brocade, which is now obsolete and the company did not release a similar product. Brocade was a good product with good performance, but I need new firmware and I can't upgrade it. It is restricted to TLS version 1.0 only, whereas I need to use TLS 1.1, 1.2, or 1.3. TLS 1.0 has weak encryption.
The initial setup of Brocade was complex and the company could not make the configuration easier. You needed experience because it is mostly operated through the command-line interface. It is similar to a Cisco product in this way. I was able to complete the setup on my own by reading the documentation that was available on the internet.
Which other solutions did I evaluate?
I am currently evaluating FortiADC and Kemp.
The Kemp solution lacks information and the graphical interface is not very good. Also, Kemp has given us no support.
I was interested in evaluating a solution by Barracuda but I could not get a trial version.
What other advice do I have?
The suitability of this solution depends on the users and the company. Load balancing is very important for big companies. They need to use it for TSL and SSL offloading.
I am not interested in additional features. I only want FortiADC to work fine as it catches security breaches and increases performance.
Overall, FortiADC is a good product, although it is complex to configure.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Fortinet FortiADC
June 2026
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Engenharia de Pré-Vendas
Helps reduce our server farm and use all servers, but the UI could be more user-friendly
Pros and Cons
- "Key features include SSL Offloading, VM availability, and L7 load balancing."
- "The boxes were used to load balance the environment, making it more reliable, and improving the performance and response of the applications."
- "The user interface could be more friendly and CLI could be more like that of Fortigate."
What is our primary use case?
Mixed server environment with Apache Servers, IIS Servers and internal applications. Load balance all the servers through VIPs to equally distribute all the connections among the servers and SSL Offloading. We’ve used it to reduce our server farm, lowering cost, and effectively use all the servers at once.
How has it helped my organization?
The boxes were used to load balance the environment, making it more reliable, and improving the performance and response of the applications.
What is most valuable?
- SSL Offloading
- VM availability
- L7 load balancing
What needs improvement?
The user interface could be more friendly and CLI could be more like that of Fortigate.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No real stability issues, the system is good. Had a few problems but did a firmware upgrade and it solved them; not sure if it was a firmware problem.
What do I think about the scalability of the solution?
Had no need to scale it up, so all good.
How are customer service and technical support?
I didn't need to use support for this solution, but usually Fortinet support is good, not great but good.
Which solution did I use previously and why did I switch?
I’m a F5 engineer as well and, to be honest, I do prefer BIG-IP, but as I’ve worked at Fortinet partners I had to deploy some of these. Before FortiADC, I deployed a FortiBalancer (the old ADC); it was a great improvement from FortiBalancer to FortiADC.
How was the initial setup?
The initial setup is sort of easy but you go through a lot of screens to do it.
What's my experience with pricing, setup cost, and licensing?
Compared to F5, FortiADC pricing is better.
Which other solutions did I evaluate?
I’m used to deploying F5 BIG-IP load balancer and all of its modules. Either it’s way easier or I'm more used to it.
What other advice do I have?
It’s easy to use, but it could have more features, when comparing it to a F5.
Make a checklist before going into it hands-on. This will make it faster to become familiar with the application's behaviour; not all the apps can be load balanced. The best way is to implement it is to have PATs or VIPs from the firewall pointing to FortiADC virtual servers. Check into the best load balance method and, as I said, check app behaviour before choosing it. Try not to set it as round robin.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
Operations Manager at a tech services company with 51-200 employees
Global Server Load Balancing scales applications across multiple datacenters
Pros and Cons
- "The main feature that we use is GSLB (Global Server Load Balancing). GSLB makes the customer's network more reliable by scaling applications across multiple datacenters. GSLB as a disaster recovery solution can direct traffic based on site availability."
- "FortiADC helps application availability and improves user-response time, and in addition, the price is competitive."
- "I think it would be helpful if Fortinet put more video examples on their cookbook site."
What is our primary use case?
We use FortiADC as a disaster recovery solution. We deploy FortiADC as a high-availability (HA) cluster at the datacenter, and as a standalone unit at the DRC.
How has it helped my organization?
FortiADC helps application availability and improves user-response time. In addition, the price is competitive.
What is most valuable?
The main feature that we use is GSLB (Global Server Load Balancing). GSLB makes the customer's network more reliable by scaling applications across multiple datacenters. GSLB as a disaster recovery solution can direct traffic based on site availability.
What needs improvement?
I think it would be helpful if Fortinet put more video examples on their cookbook site.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The system is quite stable so far.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Tech Writer
Helps provide workload distribution to the servers, but L7 Persistent load-balancing not working for me
Pros and Cons
- "Because ADC is the intermediary between the servers and the end-user application, it gives thorough information about the traffic, what the problem is."
- "The L7 Persistent load-balancing algorithm has not worked for me after having tested it many times with my customer's in-house application. I'd like to suggest that the company make sure that all load-balancing algorithms work properly with most applications, even those that are in-house apps."
- "Setup could be easier. The company's homework is to redesign those menus to configure with the smallest number of steps."
What is our primary use case?
The situation is a seminar session for about 250 users who need access to a BI server through their client in-house application. It's look like this:
Five Servers -> FortiADC -> FortiWLC-> Meru Wireless
How has it helped my organization?
Even though FortiADC is not completely working for me, overall it helps me provide workload distribution to the servers, as expected.
What is most valuable?
Of course the troubleshooting tools. I think the troubleshooting command is easy and useful. Because ADC is the intermediary between the servers and the end-user application, it gives thorough information about the traffic, what the problem is.
What needs improvement?
The L7 Persistent load-balancing algorithm has not worked for me after having tested it many times with my customer's in-house application. I'd like to suggest that the company make sure that all load-balancing algorithms work properly with most applications, even those that are in-house apps, because this is the main requirement of ADC.
After I created a virtual server, the servers are still reachable from the client side by a Ping command. That did not happen with F5. I have to work around it
by setting up a traffic policy.
I did not test the SSL decryption feature but it's an essential point that FortiADC ensure they can support all the newest encryption methods and always be up to date.
For how long have I used the solution?
Trial/evaluations only.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How is customer service and technical support?
I have not engaged ADC support.
How was the initial setup?
I think they can make it easier. The company's homework is to redesign those menus to configure with the smallest number of steps.
What other advice do I have?
If FortiADC wants to compete - and having used F5 LTM for a year - in my opinion:
- They should make the Knowledge Base easier to access. They need a "cookbook" like Fortigate. They should modernize their web community appearance.
- From my experience with the F5 support team, it is quite easy to access and very fast to respond. I was very impressed with them, compared to other vendors.
- They need to provide a longer test license (30-45 makes sense, not 15 days which is what they offer currently). Have your partner manage the test
license. With F5, for example, I can manage the license through the web with a few clicks to select product - done. - They should go advanced by providing a set of APIs to customize for specific requirements.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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