Fortinet FortiGate Reviews

We use the FortiGate firewall for our centralized management services. We have SAP and there are multiple work-from-home users that connect using the VPN to access it. Also, we have some applications that are hosted on the server and we have assigned a public IP through the firewall for them.

For our server, we have specific some UTM policies, and we have designed access so that it is sectioned by zone.

The most valuable feature is the SSL VPN, as it allows us to connect and it separates this product from other firewalls.

The VPN performance with multiple users is very good.

We are able to generate a report where we can see details on exactly what the users are accessing. We can set limits as well as easily analyze what they are uploading and downloading.

The only challenge that we are facing is that a good internet connection is required for VPN stability.

Some of the web policy reports could be improved. There are reports generated that show exactly which user is using how much bandwidth, and which sites they have been browsing. We should have a way to show that on a single screen. As it is now, when I click on a user, the information shows on another tab.

We have been using FortiGate for more than seven years.

There is no downtime with this solution. The last time the users could not connect to the VPN was an issue with the internet.

We have not tried to scale FortiGate.

We have been in contact with Fortinet several times and the technical support that we have received is absolutely fine.

In addition to FortiGate, we are using a Sophos firewall.

The deployment took approximately four months.

The licensing costs are very low.

Previously, we were using Turbo VPN to connect using mobile devices. The problem was that the users would be disconnected when the mobile was in a roaming area, and the connectivity is not as stable.

We moved to a cloud service and assigned a public IP address for that application, and we have cut out the VPN for it. That was a rare issue that we were facing with FortiGate.

This is a good firewall and I have recommended it to some of my colleagues in other organizations, and they have implemented it.

I would rate this solution a nine out of ten.

Our primary use case for Fortinet FortiGate is for the center firewalls. We use the VMware server. That seems good and acceptable to the customers.

The features that I have found most valuable are that it is good to use, and most importantly, the pricing. The customer especially likes the discount when they trade up or something like that.

In terms of the product, we don't have anything to improve. But I have a concern about the FortiGate team here in Egypt, because there is an opportunity that we are working on and when we opened it and did the deal installation, it was rejected. When I talked to the FortiGate team here in Egypt, they told me they know about the deal, but they rejected it.

Additionally, they could make some modifications in the license. There are some license issues. Not every feature must have a separate license. There must be some kind of synergy between the license so we don't have to pay for every individual license that we would like to have.

I have been using Fortinet FortiGate for around one year now.

In m company there are around seven technical engineers required for deployment and maintenance.

In terms of scalability, our biggest customer using it has 500 people.

I haven't worked with the technical support. I did face some admin problem with the team here in Egypt.

We are a partner with Sophos, with Palo Alto, and with WatchGuard. So we have a lot of competitors for FortiGate.

The initial setup of Fortinet FortiGate was easy. The most important thing is the management software with the license for accounts that need an additional license. But it is also acceptable.

The initial setup takes a while. It seems to take some time longer than usual due to the customer's onsite preparation of the required information. Overall it takes around five to seven working days.

We are a partner, and a technical team qualified for implementing.

There is also an issue here. Maybe we get a massive discount on the product, but the renew cost is higher. In addition there are some admin issues. When I receive a request for a renew for a customer, the local team here only deals with the company that makes the primary deal, and refuses to give us a quotation. So we may lose the opportunity, or we may go with the vendor with their native product.

I would recommend the product. I think it's good and they're doing well on the roadmap. But again, for the team they have to take better care of the local partner.

On a scale of one to ten, I would give Fortinet FortiGate a seven.

We primarily use the solution for security - for the firewall.

The solution has a variety of excellent features.

The cloud base that they have on offer is great.

Overall, the solution is very good and we've been very happy with it.

The solution is very user friendly. The user interface in particular is quite nice.

The integration is great.

The customization could be improved. Cisco, for example, is much better at this. They need to work to be at least as good as they are.

I've been using the solution for one year so far.

So far, the stability has been very good. We haven't had any issues at all. I haven't had issues with bugs or glitches. It doesn't crash or freeze. It's great.

I haven't run into any issues when it comes to scaling. If a company needs to scale it should be able to do so without much of a problem.

I haven't really dealt directly with technical support. Once, when I ran into an issue, I spoke with my local partner. Other than that, you can find the answers you need via the help navigation.

Therefore, I can't speak to the helpfulness of technical support. I can't speak to whether or not they are responsive or knowledgable.

I have been satisfied with the help I've received from my local partner, however. They've been quite good.

We do use other solutions as well, such as Cisco. We find this solution to be better in general, and more user-friendly. That said, Cisco does do customization better.

The initial setup is not complex. It's pretty straightforward. We found it to be quite simple.

When I bought it, I found that the user interface made everything pretty easy from the start. They also have very good help features that can assist you if you get stuck. It was pretty easy to configure the items I needed to.

The price is pretty much standard with the competition. It's not overly expensive.

That said, if you want to have a good security VPN or firewall, then you should invest more than money and pay interest in local devices. If you want a better network structure and better security, then you need more local devices.

I use FortiGate quite a bit. I'm just a customer and end-user. I don't have a business relationship with the company.

On a scale from one to ten, I'd rate the solution at an eight. I've been pretty happy with it so far.

We are selling FortiGate 60E and 200E. I mostly look after imports and finance, and my sales team and my corporate manager look after the business. Currently, we are buying renewals for our customers from a local distributor.

Customers are more inclined towards FortiGate because of application control, web filtering, and anti-spam features. The support from the FortiGate team is good, and price-wise, it is affordable.

They are doing good, but they can improve the distributor assignment. The availability of the product and the timeline of delivery are the main things. The distribution should be swift, and the distributor should not reach out to end customers directly. They should work as a distributor. There should also be one more local distributor. Currently, there is only one distributor in Pakistan, and the rest of them are in UAE. It is difficult to work with only one distributor. Sometimes, you don't get along with the same distributor, and that's why they should have one more distributor. 

Their licensing should also be improved. The activation or renewal of the product should be done from the date of renewal, not from the date on which the license expired.

I have been using this solution for almost two years.

It is 100% stable.

It is scalable. We have more than a thousand users. 

The support from the FortiGate team is good. My engineers never complained that they are facing any problem with Fortinet in terms of support.

It is very easy to install. It is way easier than Cisco.

The deployment duration varies from customer to customer. It depends on what features they want to utilize, what is their scenario for IP addressing, and what security level they want to implement. It also depends on the policy and the planning of the technical teams. My engineers and the customer's engineers sit together, and they plan the activity and take care of everything. After that, they decide what to implement and how long it will take. Sometimes there are physical, logical, or IP addressing problems, so it all depends on the customer and our implementation planning. I have three guys for deployment. 

Its price is affordable and lesser than Cisco. Cisco is expensive.

In terms of licensing, there is only one issue. If a customer's license has expired a month ago and they do the renewal after one month, Fortinet renews the license from the start of the previous month. The activation of the product is done from the previous month, not from the date of renewal. The customers usually shout and complain that because they are paying today, the renewal should start from today. The support contract renewals or licensing should be renewed from the date of renewal, but Fortinet starts from the day it had expired. It is a loss for customers. They might have had some problems because of which they did not take the license one month before. Fortinet should work on this. Cisco doesn't do this. Cisco always starts from the day they apply for the license.

We plan to keep selling this solution. Fortinet has launched new partnership levels. They have removed the silver partnership. We were a silver partner previously, and we have now become a premier partner or something like that. So, we have to improve our partnership on new levels.

I would definitely recommend this solution. We always support customers and recommend buying Fortinet. It is a better, more stable, and relatively cheaper product than Cisco. We supply Cisco only when a customer forces us to go for Cisco.

I would rate Fortinet FortiGate a nine out of ten.

We primarily use the solution for the firewall for the most part. It's to help us with security on our network.

The solution has a very good set of rules.

The customization potential is quite impressive. It can be customized based on our licensing contracts.

The initial setup was pretty simple. We didn't find it to be overly difficult to execute on.

Technical support is rather helpful.

We find the stability to be pretty good.

We didn't have any trouble setting up the solution.

We find the pricing to be fairly good.

The ease of use could be improved. 

We've been using the solution for about five years. We have been continuously working with FortiGate itself throughout that time. It's been a while.

So far, the stability has been pretty good for us. There aren't bugs or glitches. It doesn't crash or freeze. I'd describe the stability as reliable.

I can't really speak to the scalability of the solution, as it isn't as aspect I handle. I've never tried to do it, so I'm not sure how it works.

We have about 50 users on the solution. About one third have access to it.

We only really had one issue in the past where we had to deal with technical support. We needed some restoration of some data. It wasn't a bad experience. We were satisfied with their level of service. They seem to be knowledgeable and responsive.

In terms of the initial setup, the process was not complex at all. We found it to be very straightforward and easy. We didn't run into any issues setting everything up.

We have one engineer that handles ongoing maintenance for us when we need it.

The pricing is fair. I don't feel that it is too expensive.

I've been good with using Fortinet. It's a fine tool. 

Overall, I would recommend the solution to other organizations.

I would rate it a nine on a scale from one to ten.

We primarily use the solution for a firewall plus as an overall UTM. We do not, however, use it as an SD-WAN.

The solution is very, very easy to use.

The user interface is very nice.

The product seems to offer pretty good customization.

The configuration of the product has been very straightforward and simple.

The reporting on offer is quite good.

The initial setup is straightforward as well.

We've found the pricing to be pretty good.

Technical support from the partner has been very helpful.

The integration with third-party tools may be something that they should work on. We haven't actually tried to implement that, however.

I've been working with the solution for close to ten years. It's been at least a decade at this point. It's been a while.

We haven't had any issues with the solution's stability. It's very reliable. It doesn't crash or freeze. I can't recall experiencing bugs or glitches at all over the time I've used it. 

The scalability of the solution seems to be pretty good. We haven't had any issues in that respect.

Currently, our organization has about 125 users on the product.

While I don't have a direct line to Fortigate, I have used our partner support. They have been excellent and we are quite satisfied with the level of service we receive from them. They are knowledgeable and responsive.

The initial setup is not complex at all. I found it to be very straightforward. This was due to the fact that we had this solution procured along back in 2007 or 2008, as a smaller firewall, a FortiGate 60C.

We don't have anyone that handles maintenance full-time. It's an on-call situation. If we have issues or need maintenance, we raise a ticket and it is dealt with.

The pricing of the solution is fair. We don't find it to be overly expensive.

I've never looked at other products and therefore would not be able to really compare this solution to anything.

We are just customers and end-users of the product. We don't have a business relationship with Fortinet.

I'd recommend the solution. It's very simple and easy to use. On top of that, it offers peace of mind.

Overall, I'd rate the solution nine out of ten.

We've used this solution for the guest portal for our client and we also use it to secure the network of our firm. I am the IT infrastructure manager and we are customers of Fortinet. 

I like the fact that we don't have to use our IP address and that it roams. I also like the load balancing feature which allows you to attach several internet connections and load balance.

We have an issue with the license when it expires because we're unable to use the computers. We are in the hotel industry and there's an issue with vouchers when guests come in wanting to use them. 

I've been using this solution for five years. 

It's a stable solution. We had some issues after we upgraded but on the whole it's stable. 

We don't have scalability requirements so I can't comment. 

We had some issues with the local support, particularly with regard to purchasing the subscription. It took a very long time and at one point the license had expired and it took a while to sort out. 

The initial setup is simple and doesn't take much time.  

This is an affordable solution. 

FortiGate is the most effective solution for us and it's a cheaper option to Check Point or Palo Alto which we looked at. They are both very expensive. 

I would rate this solution an eight out of 10. 

We utilize the services to ensure the stability of our network and clients protection from external treats. With the recent pandemic mobile working have increased in demand and Fortinet have easily bridge that gap to continue to support employee needs.

It has provided us the ability to work remotely during the pandemic. It opens a secure connection to the office for an employee working remotely from home.

The web filtering feature and the intrusion protection system are the most valuable.

It is a resilient appliance.

Its reporting capabilities can be improved. Some out-of-the-box reports needs to be able to provide usable data for example for web monitoring and reporting or browsing patterns and details.  Some customers does not require any forensic type reporting and may not want to invest in all the features offered by the FortiAnalyzer.

I have been using this solution for the past seven years.

It is stable. 

It is scalable. There are no issues. In terms of the number of users who use FortiGate, we have only about ten users for remote working. Only selected users utilize this remote capability.

Technical support is good. If I have an inquiry or request, it is usually addressed within the same business day or within the 24 hours period as per the vendor's support agreement.

I was on a Check Point platform, and then I migrated to FortiGate. Migrating from the Check Point environment to the FortiGate environment was new for me. We rely on a vendor for support. The vendor was kind of phasing out the support of the Check Point product. That's why we switched. 

We are currently on 80D, and it was a direct upgrade. The deployment didn't take that long because it was a direct replacement or upgrade from an older appliance 60D to 80D. It was easy for the vendor to deploy because they saved the policies and other things that were in use for the older appliance and had to be migrated over to the new appliance. It was done within maybe a day or two.

We outsourced it to a local vendor, and it was deployed by the vendor. We do our own internal monitoring, and the vendor does the actual set up. So far, our experience with the vendor has been excellent in terms of response. Their technical staff is also very knowledgeable.

We just pay an affordable flat monthly fee to the vendor for the monitoring and support.

I learned about different options and their benefits and listened to vendors' proposals for migration. We evaluated pfSense, which is open source. We were trying to determine whether to go for open source as opposed to an industry-standard and proprietary product. I also engaged other vendors who offered Sophos technology and SonicWall. I trusted the vendor-supported product and considered the cost associated with the migration. The current vendor could upgrade it with no implementation cost, and we just had to pay a monthly service fee or rental. 

Based on the research, FortiGate seemed like a reasonable firewall, and it is also more or less recognized and trusted all over, so I trusted FortiGate. Overall, I was happy with the performance of the FortiGate, so I kind of stuck with that one.

I would definitely recommend this product, but there are other products in the market, such as Sophos and SonicWall, that are just as effective. 

We will be using this solution for at least the next three years. We renewed the license for three years in August of this year. We are thinking of upgrading to a newer appliance before that.

I would rate Fortinet FortiGate an eight out of ten. I am pleased with this solution and the features it offers right now. It just needs minor adjustments in terms of reporting and staying up to date with industry standards.