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reviewer1784964 - PeerSpot reviewer
Head Of Technology at a tech consulting company with 51-200 employees
Real User
Feb 24, 2022
Secure, good integration, and responsive technical support
Pros and Cons
  • "FortiGate has a very strong unified threat management system."
  • "If they could extend their fabric towards other vendor environments for integration, that would be great."

What is our primary use case?

We are a system integrator and Fortinet FortiGate is one of the products that we have implemented for our clients.

It is primarily used for VPN and remote access. More recently, we have been using it for SD-WAN.

How has it helped my organization?

This is a versatile solution and with it, we can offer our customers multiple functionalities. The Fortinet fabric goes across the entire enterprise.

What is most valuable?

The most valuable features are the security and the integration with the entire Fortinet product line, from access points to switching.

FortiGate has a very strong unified threat management system.

What needs improvement?

I would like to see integration into other systems. That would be really great for me. The fabric works well only if you're using other Fortinet devices, but they're not exactly the best in terms of switching or access points. If they could extend their fabric towards other vendor environments for integration, that would be great.

Buyer's Guide
Fortinet FortiGate
January 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.

For how long have I used the solution?

I have been working with Fortinet FortiGate for the past few years.

What do I think about the stability of the solution?

This is a very stable product.

What do I think about the scalability of the solution?

Fortinet FortiGate is very scalable.

We have implemented it for 13 or 14 customers.

How are customer service and support?

I am familiar with technical support and they're very responsible. I haven't had any issues with them so far.

How was the initial setup?

The initial setup is straightforward. The length of time required for deployment depends on the customer's environment and use cases.

What about the implementation team?

We handle the deployment and maintenance of this product for our customers. We use the Fortinet tools, such as FortiManager and FortiAnalyzer to maintain it.

What's my experience with pricing, setup cost, and licensing?

Licensing is usually on a three-year period.

What other advice do I have?

Overall, this is a very good solution and in fact, a good starting point for a broader cyber security approach for the business.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Security Engineer at a tech services company with 51-200 employees
Reseller
Feb 15, 2022
Initial implementation straightforward, helpful support, and scalable
Pros and Cons
  • "The scalability of Fortinet FortiGate is good."
  • "The reporting in Fortinet FortiGate could improve. Customers are having to purchase additional reporting components. When I have used the Sophos solution it is a complete solution, in Fortinet FortiGate you have to use additional tools to have the features needed."

What is our primary use case?

We use Fortinet FortiGate as a network firewall.

What needs improvement?

The reporting in Fortinet FortiGate could improve. Customers are having to purchase additional reporting components. in  Fortinet FortiGate you have to use additional tools to have the features needed.

We need to use FortiAuthenticator to have additional bandwidth. Fortinet should include more features in the solution instead of having separate tools.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately three years.

What do I think about the stability of the solution?

Fortinet FortiGate is a stable solution from my experience.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate is good.

How are customer service and support?

The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year. The support is good from Fortinet, and local distributor partner support has been helpful, we highly recommend them.

Which solution did I use previously and why did I switch?

I have previously used pfSense, Sophos Firewall, and other endpoint solutions.

How was the initial setup?

The initial implementation of Fortinet FortiGate is not complex because the GUI environment is easy to use. We can do a lot of things in the GUI. If the configurations engineer, network administrator, or network engineer has knowledge about firewalls, the process will not be complex. It can easily be managed.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiGate when compared to other solutions is high. However, my knowledge of the price is from third parties and I am not sure how accurate it is. I typically work in the technical area of my organization.

What other advice do I have?

I rate Fortinet FortiGate a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
January 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Qaiser Abbas - PeerSpot reviewer
Sr. Solutions Architect at a tech services company with 51-200 employees
Real User
Feb 12, 2022
Security solution with good stability, scalability, and a quick setup
Pros and Cons
  • "Security solution with a straightforward and quick setup. It's a stable and scalable product."
  • "The support team for Fortinet FortiGate needs to be more customer friendly."

What is our primary use case?

Fortinet FortiGate is used for its firewall solutions, VPN firewall, IDS, IPS, and antivirus.

What needs improvement?

An area for improvement for Fortinet FortiGate is that their support needs to be more customer friendly.

For how long have I used the solution?

We've been dealing with Fortinet FortiGate for five years now.

What do I think about the stability of the solution?

Fortinet FortiGate has been stable since the beginning.

What do I think about the scalability of the solution?

Fortinet FortiGate is scalable.

How are customer service and support?

Sometimes we face issues with Fortinet support. The support team needs to be more customer friendly.

How was the initial setup?

The initial setup and installation for this product is good. It's very straightforward. It's nice because you can quickly set it up.

How long the installation takes will depend on the customer, e.g. It'll be based on their requirement, because not all customers have the same requirements. Every customer has a different requirement.

What about the implementation team?

We implemented this product ourselves, because we are a partner of Fortinet.

What's my experience with pricing, setup cost, and licensing?

Our customers can choose between a one-year or a three-year contract with Fortinet FortiGate.

Which other solutions did I evaluate?

We evaluated WatchGuard, Cisco, and Palo Alto firewalls.

What other advice do I have?

We are dealing with a lot of firewalls, e.g. Fortinet FortiGate, WatchGuard, Cisco, and Palo Alto.

We deployed Fortinet FortiGate via a mixture of on-premises and cloud deployment.

We have customers using different versions of this solution, e.g. some using older versions, and some using the newest version. We have hundreds of customers using it.

We are satisfied with this solution.

We have a team of five to six guys who are managing the deployment and maintenance of Fortinet FortiGate, and they are all network engineers.

We recommend Fortinet FortiGate to others who want to start using it.

My rating for Fortinet FortiGate is eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Silvia Ihensekhien - PeerSpot reviewer
Chief Information Security Officer at a tech services company with 51-200 employees
Real User
Feb 12, 2022
Useful dashboards and reasonably priced
Pros and Cons
  • "The dashboard I have found the most valuable in Fortinet FortiGate."
  • "Fortinet FortiGate is not very easy to use. The navigation could be improved to make it easier to use."

How has it helped my organization?

It gives a good overview of the security posture

What is most valuable?

The dashboard I have found the most valuable in Fortinet FortiGate.

What needs improvement?

Fortinet FortiGate is not very easy to use. The navigation could be improved to make it easier to use. Instead of double clicking the items FortiGate needs to click the "details" button to get the configurations or record details

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately four years.

What do I think about the stability of the solution?

So far the solution is quite stable 

What do I think about the scalability of the solution?

They provide different products and features and can be added if you needed 

Which solution did I use previously and why did I switch?

This is the first solution we used since we moved to Cloud 

What about the implementation team?

We used a partner to do the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiGate is reasonable for an SME.

Which other solutions did I evaluate?

No

What other advice do I have?

I rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tushar Joshi - PeerSpot reviewer
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
Real User
Top 20
Feb 5, 2022
Great support, easy to handle, and stable
Pros and Cons
  • "It is quite easy to handle."
  • "Its reporting can be improved. Sometimes, I don't get proper reports."

What is most valuable?

It is quite easy to handle.

What needs improvement?

Its reporting can be improved. Sometimes, I don't get proper reports.

For how long have I used the solution?

I have been using this solution for the last two years.

What do I think about the stability of the solution?

Its stability is quite good.

What do I think about the scalability of the solution?

It is quite scalable.

How are customer service and support?

Their support is great. I would rate them a five out of five.

Which solution did I use previously and why did I switch?

Previously, we were using a different solution, and as compared to that solution, it is very easy to handle.

What other advice do I have?

I would rate it a nine out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System & Network Administrator at a tech services company with 11-50 employees
Real User
Jan 31, 2022
Scalable and stable tool for securing networks, with good SD-WAN, VPN, and URL filtering functions
Pros and Cons
  • "The stability and scalability of this solution are satisfactory. Its SD-WAN, VPN, and URL filtering features are very useful."
  • "Pricing for it is a bit high. It could be cheaper."

What is our primary use case?

I use Fortinet FortiGate to secure the network.

What is most valuable?

The features I found most valuable in Fortinet FortiGate include their SD-WAN features and their VPN. They are good and very useful. My remote user and I are using them all the time. The URL filter is also good.

For how long have I used the solution?

I started using Fortinet FortiGate five years ago.

What do I think about the stability of the solution?

I'm satisfied about the stability of this solution.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate is good.

How was the initial setup?

The initial setup of this solution wasn't complex at all.

What about the implementation team?

This solution was implemented in-house. I was the one who implemented it.

What's my experience with pricing, setup cost, and licensing?

Licensing for Fortinet FortiGate is on a yearly basis. Pricing for it is a bit high. It could be cheaper.

What other advice do I have?

Deployment of Fortinet FortiGate took one to two days, because I needed time to put my existing environment and what we have, and what we intended to do with our network, to convert it into the Fortinet FortiGate system.

We were on another platform which was a concurrent platform and it wasn't a good one, and it was our first time to go on Fortinet FortiGate, so we had an issue and it took me a few days to deploy.

Maintenance of this solution requires two people. The number of users of Fortinet FortiGate in our organization depends on whether it's direct or indirect. If indirect, it will be all the users we have in the organization, but if it's direct, it could be just the administrator. If indirectly, it'll be a hundred users on our actual site, and 2000 to 3000 users on the other site, all done remotely.

I didn't have to contact Fortinet's technical support, so I can't evaluate their level of responsiveness. I was able to make all the configurations I wanted, without needing to contact support. This solution is good for me.

I'm rating Fortinet FortiGate an eight out of ten.

I'm recommending this solution to be deployed for a new user. I'm really happy with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1136826 - PeerSpot reviewer
Manager at a financial services firm with 11-50 employees
Real User
Jan 18, 2022
Great performance and management features
Pros and Cons
  • "Good performance, stability, and virtual domain ability."
  • "The support system could be improved."

What is our primary use case?

We use this solution as a firewall proxy. I'm the company manager. 

What is most valuable?

Valuable features include the performance, stability, and virtual domain ability as well as the management that it provides.

What needs improvement?

There are some limitations to the solution such as publishing multiple servers with a single IP. I'd also like to see some improvement in the support system. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I think the scalability could be improved.

How are customer service and support?

Technical support is a little slow and needs to be improved.

How was the initial setup?

The initial setup is reasonably straightforward. 

What's my experience with pricing, setup cost, and licensing?

Compared to other vendors and other firewalls, the Fortinet pricing is reasonable.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1740486 - PeerSpot reviewer
Senior Security Engineer at a computer software company with 1,001-5,000 employees
Real User
Jan 8, 2022
Low maintenance, simple implementation, and useful deep inspection
Pros and Cons
  • "I have found the decryption of Fortinet FortiGate IPS very good. It's called SSL deep inspection, it's working very well. This is how you decrypt access and traffic, and it is through the IPS antivirus center. Additionally, the UI is user-friendly."
  • "I have used technical support and they could improve."

What is our primary use case?

I use Fortinet FortiGate IPS as an internet firewall. We are using IPS, application control, and access control.

What is most valuable?

I have found the decryption of Fortinet FortiGate IPS very good. It's called SSL deep inspection, it's working very well. This is how you decrypt access and traffic, and it is through the IPS antivirus center. Additionally, the UI is user-friendly. 

We already have the firewalls, and when I compare Fortinet FortiGate IPS to all the other firewalls, Fortinet is really useful and works very well.

For how long have I used the solution?

I have been using Fortinet FortiGate IPS for approximately six years.

What do I think about the stability of the solution?

Fortinet FortiGate IPS are very stable. However, the older versions were not stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 300 users that use the solution.

How are customer service and support?

I have used technical support and they could improve. 

I would rate the technical support from Fortinet FortiGate IPS a seven out of ten.

When comparing their support with Cisco which is a lot better.

Which solution did I use previously and why did I switch?

We use many Fortinet products, not only firewalls. We have Fortisand-S, FortiSandbox, Fortinet wireless controllers which are part of the Fortigate, FortiAnalyzer, and FortiMate. 

We have approximately 40 devices of Fortinet firewalls.

How was the initial setup?

The installation is straightforward.

What about the implementation team?

We did the implementation ourselves.

The solution does not require a lot of maintenance.

What's my experience with pricing, setup cost, and licensing?

There is an annual license to use this solution. The prices have been increasing over the years.

What other advice do I have?

I would recommend Fortinet if they have a medium budget and if they don't have much experience with the firewalls because it's easy to use and the administrative management is simple. Additionally, Fortinet has a good wireless solution that is very good for medium-sized enterprise organizations.

I rate Fortinet FortiGate IPS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.