Fortigate's threat intelligence service has improved how our organization functions.
Network Security Executive at a media company with 1,001-5,000 employees
Competitively priced solution with excellent threat intelligence
Pros and Cons
- "Fortigate's most valuable feature is that it doesn't need a push policy when writing rules."
- "Fortigate's hardware capacities could be improved."
How has it helped my organization?
What is most valuable?
Fortigate's most valuable feature is that it doesn't need a push policy when writing rules.
What needs improvement?
Fortigate's hardware capacities could be improved. In the next release, Fortigate should include SSL decryption.
For how long have I used the solution?
I've been using FortiGate for almost seven years.
Buyer's Guide
Fortinet FortiGate
October 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,095 professionals have used our research since 2012.
What do I think about the stability of the solution?
Fortigate's stability is good.
How was the initial setup?
The initial setup was easy and took around half a day.
What's my experience with pricing, setup cost, and licensing?
Fortigate's pricing is competitive.
What other advice do I have?
I would give Fortigate a rating of eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

It manager at MMA2
Useful web filtering features with a straightforward setup
Pros and Cons
- "Web filtering is the most useful feature."
- "We can't identify which users are causing challenges when we have issues."
What is most valuable?
Web filtering is the most useful feature.
What needs improvement?
We can't identify which users are causing challenges when we have issues. For example, we may know we have a challenge with our network, but many want to know where it is and the particular user. That would help us to blacklist the user if needed and manage the user data.
For how long have I used the solution?
We have been using this solution for about six years.
What do I think about the stability of the solution?
I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
It is very scalable, and I rate the scalability an eight out of ten. We have about a hundred users.
How are customer service and support?
I rate the technical support a seven out of ten because I don't use them often.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was straightforward and not difficult. I rate the setup an eight out of ten, and it did not take long to deploy.
What's my experience with pricing, setup cost, and licensing?
Pricing is an issue and is a bit high. I rate the pricing a six out of ten because it is expensive.
Which other solutions did I evaluate?
We evaluated other options like Zoho and Cisco. We chose Fortinet FortiGate SWG because the network we were using was poor.
What other advice do I have?
I rate the solution a nine out of ten. It is good, and I would recommend it to others.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
October 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,095 professionals have used our research since 2012.
Occupational safety technician at Concremat
Filtering information is easy with this stable and scalable solution
Pros and Cons
- "The solution provides an easy way to filter information and Fortinet lab is a great place to discover new things."
- "The interface and product support could use improvement."
What is our primary use case?
Our company has 500 users of the solution.
What is most valuable?
The solution provides an easy way to filter information and the Fortinet lab is a great place to discover new things.
What needs improvement?
The interface and product support could use improvement.
For how long have I used the solution?
I have used the solution for fifteen years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Product support could use improvement.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The solution is offered as an annual license.
What other advice do I have?
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network/Systems Administrator at TRSP
High efficiency, reliable, and straightforward setup
Pros and Cons
- "The most valuable feature of Fortinet FortiGate IPS is its efficiency."
- "I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better."
What is our primary use case?
Fortinet FortiGate IPS are used for intrusion prevention and for protecting from intrusion.
How has it helped my organization?
Fortinet FortiGate IPS has helped increase the efficiency of our network operations and we are experiencing fewer queries in the network and security domain.
What is most valuable?
The most valuable feature of Fortinet FortiGate IPS is its efficiency.
For how long have I used the solution?
I have been using Fortinet FortiGate IPS for approximately one year.
What do I think about the stability of the solution?
Fortinet FortiGate IPS is highly reliable and stable. We have not had any major issues in network operations due to this firewall and security enhancements.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate IPS is good.
We have approximately 1,000 users using the solution. We plan to increase the usage of the solution.
How are customer service and support?
I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better.
How was the initial setup?
The initial setup of Fortinet FortiGate IPS is straightforward. The implementation can be done in two to three days. However, it depends on your network infrastructure and the configurations.
What about the implementation team?
The implementation of Fortinet FortiGate IP can be done in-house if you have a good sizable team. However, in our case, we took the services of a consultant to migrate it.
We have a team of two to three people who can do the deployment and migrations.
What other advice do I have?
I recommend this solution to others. It's a very stable, reliable, and scalable solution.
I rate Fortinet FortiGate IPS an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Technical Officer at Provision Technologies LLP
Security solution with an intuitive user interface and knowledgable technical support
Pros and Cons
- "The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security."
- "We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions."
What is our primary use case?
We use the firewall to protect our internal network and endpoints or servers and to establish the VPN with our other locations. We also use this solution to aggregate multiple WAN links using SD-WAN.
What is most valuable?
The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security.
All entries in the firewall are linked to all relevant items. For example, if I create one IP address for a LAN segment and I use that IP address in a particular group or if I create a policy or rule inside the firewall, it will be tagged and linked. This makes it easy to identify where and how a particular object is being used.
By clicking on a single point, we can view to all other relevant records. I found this very useful for our tech team and IT admins.
What needs improvement?
We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions. We have not experienced this challenge with other solutions.
Fortinet has a policy of pushing all logs into the cloud but the log management is sluggish and slow. The problem is on the site or application where the cloud is hosted.
For how long have I used the solution?
We have used this solution for more than five years.
What do I think about the stability of the solution?
This is a stable solution. I have many customers whose firewalls have been running for a couple of years without any periods of downtime.
How are customer service and support?
The Fortinet back-end team are quite experienced and very helpful. In some cases they take more time than expected. The ETA for resolution could be better.
We are a partner of Fortinet and have a dedicated support team for our Fortinet customers. When they need assistance, we encourage them to contact us instead of Fortinet so that we can resolve their queries faster.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The pricing for this solution is reasonable.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
SALES PRODUCT MANAGER at NOURNET
Excellent enterprise modeling and simple interface
Pros and Cons
- "The most valuable features are the enterprise modeling and the simple interface."
- "The cloud features and integration could be improved."
What is our primary use case?
My primary use of FortiGate is for general enterprise modeling.
What is most valuable?
The most valuable features are the enterprise modeling and the simple interface.
What needs improvement?
The cloud features and integration could be improved. There are also sometimes problems connecting the endpoint protection to the firewall.
What do I think about the stability of the solution?
FortiGate is a stable product.
What do I think about the scalability of the solution?
FortiGate is scalable.
How was the initial setup?
FortiGate is very easy to set up
What's my experience with pricing, setup cost, and licensing?
If the customer is looking for SD-WAN, it comes free with FortiGate.
What other advice do I have?
I would give this solution a rating of nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Sales project manager at Saraha
Simple implementation, reliable, but security could improve
Pros and Cons
- "All of the features of Fortinet FortiGate are useful and the security protection is good."
- "The security of Fortinet FortiGate could improve."
What is our primary use case?
Fortinet FortiGate is used for the overall protection of companies.
What is most valuable?
All of the features of Fortinet FortiGate are useful and the security protection is good.
What needs improvement?
The security of Fortinet FortiGate could improve.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately one year.
What do I think about the stability of the solution?
Fortinet FortiGate is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable. We have 11 clients using this solution.
How was the initial setup?
The initial setup of Fortinet FortiGate is straightforward.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate allows you to purchase licenses for hardware and software.
Which other solutions did I evaluate?
I have evaluated Cisco solutions.
What other advice do I have?
I would recommend this solution to others, it is a good solution.
I rate Fortinet FortiGate a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Works at a non-profit with 51-200 employees
Good support, simple to manage, and comes with lots of functionalities
Pros and Cons
- "It is simple to manage, and there are a lot of functionalities in the same box."
- "We would like to have the ability to disable some of the security functionalities."
What is our primary use case?
It is mainly for the SD-WAN network.
What is most valuable?
It is simple to manage, and there are a lot of functionalities in the same box.
What needs improvement?
At the moment, we are having some problems with IP multicast.
We would like to have the ability to disable some of the security functionalities.
What do I think about the stability of the solution?
It is stable. We didn't have any performance issues.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Their support is good.
How was the initial setup?
Its setup is easy.
What other advice do I have?
I would recommend this product. We are very satisfied with this product.
I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner

Buyer's Guide
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Updated: October 2025
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