We use Fortinet FortiGate IPS to filter intrusions from the internet as the Edge firewall and to protect our server farm.
CEO at a computer software company with 1-10 employees
Helps us filter intrusions from the internet with good signature-based anomaly detection and zero-day protection features
Pros and Cons
- "We like signature-based anomaly detection and zero-day protection features."
- "Fortinet can add some Machine Learning and AI to improve its accuracy and give it an edge on IPS detection and protection."
What is our primary use case?
What is most valuable?
We like signature-based anomaly detection and zero-day protection features. For zero-day protection, we use Cloud Sandboxing, so whenever the zero-day threat occurs, it automatically sends it to its Cloud Sandbox. After getting information from Cloud Sandbox, then the intrusion is defined.
What needs improvement?
Fortinet can add some Machine Learning and AI to improve its accuracy and give it an edge on IPS detection and protection. They have some machine language learning but can still improve using AI.
For how long have I used the solution?
We have been using this solution for almost eight years.
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May 2026
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What do I think about the stability of the solution?
It is stable, as it can be verified from Gartner's report and previously on NSS lab test reports. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
It is scalable, and I rate the scalability a seven out of ten.
How are customer service and support?
For level 1 and 2 support, our technical team can handle these cases in-house. But for higher-priority cases, we use Fortinet technical support. They have a technical assistance center in India and escalate to France for complex or higher-priority problems. I rate the technical support in India a six out of ten.
How was the initial setup?
There is a lot of documentation from the vendor side for the setup, which is good, and we have some hands-on experience with the product. So with help from their technical assistance center and their system engineer, the setup is good.
The setup can be done in-house, but we have partners and colleagues with eight years of experience using the product, so we are comfortable with it.
The setup depends on customer requirements and the scope of the work. We rate the setup as difficult because it depends on the variety of servers. The more platforms there are the more signatures or IPS rules that need to be customized. So based on the requirements, we see the full list of servers and full features they want to protect, calculate the expertise level required and what needs to be deployed on the system to set it up. A mid-level consultant can deploy it, which can be completed within two to three days if the customer is clear on their requirements.
What's my experience with pricing, setup cost, and licensing?
It has a competitive price. I rate the price an eight out of ten compared to other IPS solutions. Fortinet is a bit higher in terms of price.
What other advice do I have?
I rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner / Integrator / Reseller
System Engineer at InnovAccer Inc.
Easy to manage with good UI and an easy setup
Pros and Cons
- "It is easy to set up."
- "Whitelisting could be better."
What is our primary use case?
At the moment, we are moving things around.
We were using the solution as a firewall, and for VPN access as well. We could do user creation on it and just allow users access.
What is most valuable?
It's very easy to manage things like the IPs or the URLs we need to whitelist.
In terms of the user, we need to create one or just provide access. We have separate groups, which is useful.
The UI is also very familiar. It makes the solution easy to access and we find it easy to do the things we need to do thanks to the user interface.
It is easy to set up.
What needs improvement?
Whitelisting could be better. We'd like to be able to automate more so we can whitelist in bulk. It would be ideal to have the ability in this tool or to have a tool that could plug in and allow us to do whitelisting in batches.
For how long have I used the solution?
I've been using the solution for more than a year.
What do I think about the stability of the solution?
The solution is mature. It's been in the market for a long time. There are no bugs or glitches. The performance is good. It doesn't crash or freeze. It's quite reliable.
How are customer service and support?
I've only used technical support once or twice to deal with a few issues. They were helpful and responsive. Support typically answers very quickly, with results in minutes.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We're in the process of moving to Palo Alto.
How was the initial setup?
The solution is very straightforward to set up. The deployment took a maximum of one week. After that, we had everything up and running.
What's my experience with pricing, setup cost, and licensing?
I'm not aware of the exact cost involved in relation to licensing.
What other advice do I have?
I'm a customer and end-user.
I've used the solution across two or three companies.
Before choosing this solution, I'd advise users to ensure its capabilities match with the company's needs.
I'd rate the solution eight out of ten. The UI is good, the solution is easy to implement, and it fits in with various environments. It's a good product.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
May 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
CTO at itecks
It can prevent and log malicious intrusions, tries, and attempts
Pros and Cons
- "It does not require a lot of maintenance."
- "The fact that Fortinet FortiGate IPS can prevent and log malicious intrusions, tries, and attempts is great."
- "The prevention mechanisms and implementation are not easy."
- "The speed of the detection could be improved. The prevention mechanisms and implementation are not easy and could be better."
What is our primary use case?
We have to use Fortinet for the data center. We filter all the entries and all the requests towards servers in the data center, so we've set up Fortinet to receive all the requests and check them before sending them to the servers.
What is most valuable?
The fact that Fortinet FortiGate IPS can prevent and log malicious intrusions, tries, and attempts is great. We can replace them and check the logs to see what happened.
What needs improvement?
The speed of the detection could be improved. The prevention mechanisms and implementation are not easy and could be better. In addition, filtering and IDS could be added.
For how long have I used the solution?
We have used this solution at my organization for over ten years. The biggest version we have is the 500E. But we have 60E and a lot of mid-range SMB firewalls, including DC ones using 500E. It is deployed on-premises.
What do I think about the stability of the solution?
We have no issues with stability.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
We escalated a lot of technical issues during the deployment. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
We completed the deployment by ourselves, and it took a lot of time to deal with the main data centres. The deployment took us more than nine months. We have 100 people using Fortinet FortiGate IPS in our organization, and our clients have more than 5000 users. It does not require a lot of maintenance.
Which other solutions did I evaluate?
We went with Fortinet FortiGate IPS because they're the best according to Gartner.
What other advice do I have?
I rate this solution an eight out of ten. Regarding advice, prepare and ensure that the Fortinet product you choose is suitable for your situation and use case.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Occupational safety technician at Concremat
Filtering information is easy with this stable and scalable solution
Pros and Cons
- "The solution provides an easy way to filter information and Fortinet lab is a great place to discover new things."
- "The solution provides an easy way to filter information and the Fortinet lab is a great place to discover new things."
- "The interface and product support could use improvement."
- "The interface and product support could use improvement."
What is our primary use case?
Our company has 500 users of the solution.
What is most valuable?
The solution provides an easy way to filter information and the Fortinet lab is a great place to discover new things.
What needs improvement?
The interface and product support could use improvement.
For how long have I used the solution?
I have used the solution for fifteen years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Product support could use improvement.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The solution is offered as an annual license.
What other advice do I have?
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Coordinator at Plasser do Brasil
Great detection and anomaly hunting with a quick response
Pros and Cons
- "The detection is great."
- "Overall, it's a great solution; the detection is great, the possibility to detect any anomaly under our match work is great, and we have a quick response."
- "The solution could maybe use more integration with artificial intelligence to be more proactive."
- "The solution could maybe use more integration with artificial intelligence to be more proactive."
What is our primary use case?
The solution is helping us with the base key match work operations center. They are monitoring our match work 24/7.
What is most valuable?
Overall, it's a great solution.
The detection is great. The possibility to detect any anomaly under our match work is great. We have a quick response.
What needs improvement?
We'd like more integration with the analyzer so we can track down any problem and have a correlation to try to find the root cause.
The solution could maybe use more integration with artificial intelligence to be more proactive.
For how long have I used the solution?
I've used the solution for eight months or so.
What do I think about the scalability of the solution?
We have about 100 users on the solution right now.
Which solution did I use previously and why did I switch?
I'm just using Fortinet right now.
What's my experience with pricing, setup cost, and licensing?
We pay monthly for licensing. You just need to pay standard costs and do not need to pay extra fees.
What other advice do I have?
I'm using the Fortigate 60f.
We're a partner.
I'd rate the solution nine out of ten. We are quite happy with its capabilities.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Security System Consultant at Secureway Tecnologia da Informação Ltda
Easy for our technicians to operate and offers a variety of embedded solutions
Pros and Cons
- "I prefer FortiGate because it has a lot of other solutions embedded within it and is the easiest for our technicians to operate."
- "I prefer FortiGate because it has a lot of other solutions embedded within it and is the easiest for our technicians to operate."
- "The price of the solution could be cheaper."
- "The price of the solution could be cheaper."
What is our primary use case?
It's a great solution for security and a big solution when you consider the functionality and skills. It also has IPS and Secure Web Gateway embedded and we can spawn a lot of solutions in the same box because we use the on-premises version.
What is most valuable?
I prefer FortiGate because it has a lot of other solutions embedded within it and is the easiest for our technicians to operate. It also has strong security factors, and it comes with SD-WAN.
What needs improvement?
The price of the solution could be cheaper.
For how long have I used the solution?
I have been using this solution for about six years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
I think it is easily scalable. Our company has about 100 employees and 50% of them are technicians that work with this solution.
How are customer service and support?
I'm located in Brazil and we have technical support available in Portuguese, which is our native language, so I think that the support is a good service.
How was the initial setup?
It was easy to set up this solution.
What other advice do I have?
FortiGuard keeps the IPS up-to-date for new threats, so my main advice is to keep your license up-to-date because if you forget to update your license, the protection will not be very effective.
I would rate this solution as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Security System Consultant at Secureway Tecnologia da Informação Ltda
Useful inspection capabilities, helpful support, and simple deployment
Pros and Cons
- "The most valuable feature of Fortinet FortiGate SWG is inspection."
- "The service provided by Fortinet FortiGate SWG is very good."
- "Fortinet FortiGate SWG could improve the price, it is expensive."
- "Fortinet FortiGate SWG could improve the price, it is expensive."
What is our primary use case?
We are using Fortinet FortiGate SWG to control the user's web access to certain places, such as WhatsApp, Facebook, or streaming sites.
What is most valuable?
The most valuable feature of Fortinet FortiGate SWG is inspection.
What needs improvement?
Fortinet FortiGate SWG could improve the price, it is expensive.
For how long have I used the solution?
I have been using Fortinet FortiGate SWG for approximately six years.
What do I think about the stability of the solution?
Fortinet FortiGate SWG is stable.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate SWG is good.
We have approximately 100 people using this solution in my company.
How are customer service and support?
The service provided by Fortinet FortiGate SWG is very good.
How was the initial setup?
The initial setup of Fortinet FortiGate SWG is simple.
What's my experience with pricing, setup cost, and licensing?
When comparing the price of Fortinet FortiGate SWG to other solutions it is expensive. The price could be better.
What other advice do I have?
My advice to others is for them to research the installation mode to see if it will be transparent or not.
I rate Fortinet FortiGate SWG a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network/Systems Administrator at TRSP
High efficiency, reliable, and straightforward setup
Pros and Cons
- "The most valuable feature of Fortinet FortiGate IPS is its efficiency."
- "Fortinet FortiGate IPS has helped increase the efficiency of our network operations and we are experiencing fewer queries in the network and security domain."
- "I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better."
- "I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better."
What is our primary use case?
Fortinet FortiGate IPS are used for intrusion prevention and for protecting from intrusion.
How has it helped my organization?
Fortinet FortiGate IPS has helped increase the efficiency of our network operations and we are experiencing fewer queries in the network and security domain.
What is most valuable?
The most valuable feature of Fortinet FortiGate IPS is its efficiency.
For how long have I used the solution?
I have been using Fortinet FortiGate IPS for approximately one year.
What do I think about the stability of the solution?
Fortinet FortiGate IPS is highly reliable and stable. We have not had any major issues in network operations due to this firewall and security enhancements.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate IPS is good.
We have approximately 1,000 users using the solution. We plan to increase the usage of the solution.
How are customer service and support?
I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better.
How was the initial setup?
The initial setup of Fortinet FortiGate IPS is straightforward. The implementation can be done in two to three days. However, it depends on your network infrastructure and the configurations.
What about the implementation team?
The implementation of Fortinet FortiGate IP can be done in-house if you have a good sizable team. However, in our case, we took the services of a consultant to migrate it.
We have a team of two to three people who can do the deployment and migrations.
What other advice do I have?
I recommend this solution to others. It's a very stable, reliable, and scalable solution.
I rate Fortinet FortiGate IPS an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: May 2026
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