Fortinet FortiGate Reviews

We use Fortinet FortiGate IPS to filter intrusions from the internet as the Edge firewall and to protect our server farm.

We like signature-based anomaly detection and zero-day protection features. For zero-day protection, we use Cloud Sandboxing, so whenever the zero-day threat occurs, it automatically sends it to its Cloud Sandbox. After getting information from Cloud Sandbox, then the intrusion is defined.

Fortinet can add some Machine Learning and AI to improve its accuracy and give it an edge on IPS detection and protection. They have some machine language learning but can still improve using AI.

We have been using this solution for almost eight years.

It is stable, as it can be verified from Gartner's report and previously on NSS lab test reports. I rate the stability an eight out of ten.

It is scalable, and I rate the scalability a seven out of ten.

For level 1 and 2 support, our technical team can handle these cases in-house. But for higher-priority cases, we use Fortinet technical support. They have a technical assistance center in India and escalate to France for complex or higher-priority problems. I rate the technical support in India a six out of ten.

There is a lot of documentation from the vendor side for the setup, which is good, and we have some hands-on experience with the product. So with help from their technical assistance center and their system engineer, the setup is good.

The setup can be done in-house, but we have partners and colleagues with eight years of experience using the product, so we are comfortable with it.

The setup depends on customer requirements and the scope of the work. We rate the setup as difficult because it depends on the variety of servers. The more platforms there are the more signatures or IPS rules that need to be customized. So based on the requirements, we see the full list of servers and full features they want to protect, calculate the expertise level required and what needs to be deployed on the system to set it up. A mid-level consultant can deploy it, which can be completed within two to three days if the customer is clear on their requirements.

It has a competitive price. I rate the price an eight out of ten compared to other IPS solutions. Fortinet is a bit higher in terms of price.

I rate the solution a seven out of ten. 

Web filtering is the most useful feature.

We can't identify which users are causing challenges when we have issues. For example, we may know we have a challenge with our network, but many want to know where it is and the particular user. That would help us to blacklist the user if needed and manage the user data.

We have been using this solution for about six years.

I rate the stability an eight out of ten.

It is very scalable, and I rate the scalability an eight out of ten. We have about a hundred users.

I rate the technical support a seven out of ten because I don't use them often.

Neutral

The initial setup was straightforward and not difficult. I rate the setup an eight out of ten, and it did not take long to deploy.

Pricing is an issue and is a bit high. I rate the pricing a six out of ten because it is expensive.

We evaluated other options like Zoho and Cisco. We chose Fortinet FortiGate SWG because the network we were using was poor.

I rate the solution a nine out of ten. It is good, and I would recommend it to others.

At the moment, we are moving things around.

We were using the solution as a firewall, and for VPN access as well. We could do user creation on it and just allow users access.

It's very easy to manage things like the IPs or the URLs we need to whitelist. 

In terms of the user, we need to create one or just provide access. We have separate groups, which is useful.

The UI is also very familiar. It makes the solution easy to access and we find it easy to do the things we need to do thanks to the user interface.

It is easy to set up. 

Whitelisting could be better. We'd like to be able to automate more so we can whitelist in bulk. It would be ideal to have the ability in this tool or to have a tool that could plug in and allow us to do whitelisting in batches. 

I've been using the solution for more than a year. 

The solution is mature. It's been in the market for a long time. There are no bugs or glitches. The performance is good. It doesn't crash or freeze. It's quite reliable. 

I've only used technical support once or twice to deal with a few issues. They were helpful and responsive. Support typically answers very quickly, with results in minutes. 

Positive

We're in the process of moving to Palo Alto.

The solution is very straightforward to set up. The deployment took a maximum of one week. After that, we had everything up and running. 

I'm not aware of the exact cost involved in relation to licensing. 

I'm a customer and end-user. 

I've used the solution across two or three companies. 

Before choosing this solution, I'd advise users to ensure its capabilities match with the company's needs. 

I'd rate the solution eight out of ten. The UI is good, the solution is easy to implement, and it fits in with various environments. It's a good product.

We have a Cisco ASA firewall. We have it at the border of the network in front of the internet. With FortiGate, we put it in the middle, then it works behind our server farm to protect our server farm from attacks, from viruses.

It is a strong firewall. 

The product offers many features. 

There has been no attack on our servers after we configured the FortiGate IPS. No more attacks are coming. We are very secure.

The initial setup is very easy.

I have found the solution to be stable. 

It's possible to scale the solution. 

So far, everything has been good for us. We haven't had any issues. 

While the security is good, we'd always prefer if it was even better to ensure protection.

I have three years of experience with the solution. 

It is a very stable product. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The solution can scale well. 

We have five engineers using the solution. 

A lot of medium and even small companies use the solution in our country.

I'd rate the solution eight out of ten.

If we run into issues, we can contact support. They are helpful and responsive. 

Positive

We used Cisco ASA IPS as our old IPS. It was old, and we needed a newer product. We also liked the FortiGate support of the UTM feature. It allows for the inspection of Layer 7 in a more effective way than Cisco ASA. It is advanced. FortiGate is very, very advanced.

The initial setup is very simple and straightforward. It is not a complex process. 

The deployment is quick. It only takes a couple of minutes.

We have two people that can handle any maintenance tasks. 

We search for details and watch videos and are able to handle the process by ourselves. It's a solution that's easy to learn.

We bought the solution three years ago, and it came with five days of training from the local company. It cost us around $73,000 for three years. 

It's expensive, however, compared to Cisco, it's not too expensive. 

I'm an end-user.

We are using the latest version of the solution. 

I'd recommend the product to others. 

Fortinet FortiGate is used as an inline intrusion prevention tool to detect and scan ongoing connections and data. It will take action, either by blocking or intimating in real-time.

Fortinet FortiGate's most valuable features are the UTM package which provides internet blocking restrictions and load balancing. Additionally, the solution is easy to use and the security reporting is good. The security fabric which they have launched Fortinet FortiGate IPS, it's very good in terms of giving details.

Fortinet FortiGate can improve performance. There was a huge challenge in terms of CPU and memory where the IPS engine would keep triggering. There were random spikes of overutilization in the CPU and memory resources. They have to work on CPU and memory stability considering these IPS engines. A few versions were very unstable.

The current Fortinet FortiGate IPS package has only standard options. If they could work around optimizing those packages for different needs it would be better. There might be a media company, or banking organization, which needs a different set of signatures and different bundles on priority. If they could segregate that in terms of organization and needs, or at least institutional-wise segregation, that could be great. 

I have used Fortinet FortiGate within the past 12 months.

Fortinet FortiGate could improve the stability, we used different versions and they were unstable over time which caused an overall device error.

The scalability of Fortinet FortiGate is a challenge. However, the cloud version is easy.

I have had to use the support a number of times when we had overutilization of resources.

I rate the support from Fortinet FortiGate a six out of ten.

Neutral

The initial setup of Fortinet FortiGate was easy. This is a common feature across Fortinet devices.

There is a license required to use Fortinet FortiGate with all the features. It has to be updated with the threats on an ongoing basis for the signatures to prevent threats and a license is needed to receive those security updates.

The price of the solution is worth it for the features.

My advice to others would be to have Fortinet FortiGate optimized. It is a good tool to be switched on and used in a live production environment. It is important to optimize rather than directly use the pro package, the full IPS package provided by the vendor. 

Fine-tuning the solution according to the organization's needs will help in optimizing the utilization of CPU and memory because the whole bundle has too many features which might not be needed for the organization. Enabling the solutions and running it on the first default mode and then optimizing it using the customized package, would help a lot in stabilizing the device.

I rate Fortinet FortiGate an eight out of ten.

Our infrastructure includes both FortiGate (81E series) and Cisco Meraki appliances, and we have fully integrated FortiGate IPS with these devices. Essentially, whenever I secure the WAN and LAN and enhance them with security profiles, I will use the IPS's Web Filtering and Application Control features.

The most useful feature of FortiGate IPS for me is Application Control.

FortGate's IPS reporting could be made better by giving more details regarding the source and destination of network traffic when it comes to the overview section. This would allow me to more easily follow the flow of traffic based on IP addresses, without having to integrate the IPS with other products that perform more sophisticated traffic analysis.

Another improvement, that may only tangentially relate to the IPS, would be to include more functionality and details regarding SD-WAN (such as the ISDB), in order to make it more secure.

I've been using Fortinet FortiGate IPS for about seven years. 

The stability is fine, but it would be even better if we were to deploy another appliance for higher availability of access, such that there is no downtime at all.

The scalability of the IPS fits my current needs well. If we were to take on more users, however, we would likely have to change both our appliance and the license.

The support is good because, although the response time for tickets may occasionally take some time, at the end of the day they have always solved the issue at hand. What is also nice is that they can connect with you remotely and help support you at any point.

Positive

The setup was easy for me because I deploy appliances off all kinds and sizes, large and small. I would give the setup a 4/5 in terms of ease.

I pay €1,200 per year for the license along with Fortinet's 81E firewall appliance. I would rate this pricing as 3/5 stars, and I believe the price is reasonably similar to its competitors in the market, being somewhere in the middle.

Given my experience and the fact that FortiGate are a leader in the market, I would rate FortiGate IPS a nine out of ten.

Our company has 500 users of the solution. 

The solution provides an easy way to filter information and the Fortinet lab is a great place to discover new things. 

The interface and product support could use improvement. 

I have used the solution for fifteen years. 

The solution is stable. 

The solution is scalable. 

Product support could use improvement. 

Neutral

The solution is offered as an annual license. 

I rate the solution a nine out of ten. 

The solution is helping us with the base key match work operations center. They are monitoring our match work 24/7.

Overall, it's a great solution. 

The detection is great. The possibility to detect any anomaly under our match work is great. We have a quick response.

We'd like more integration with the analyzer so we can track down any problem and have a correlation to try to find the root cause.

The solution could maybe use more integration with artificial intelligence to be more proactive.

I've used the solution for eight months or so. 

We have about 100 users on the solution right now. 

I'm just using Fortinet right now.

We pay monthly for licensing. You just need to pay standard costs and do not need to pay extra fees. 

I'm using the Fortigate 60f.

We're a partner. 

I'd rate the solution nine out of ten. We are quite happy with its capabilities.