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reviewer1798890 - PeerSpot reviewer
Works at a non-profit with 51-200 employees
Real User
Mar 28, 2022
Good support, simple to manage, and comes with lots of functionalities
Pros and Cons
  • "It is simple to manage, and there are a lot of functionalities in the same box."
  • "We would like to have the ability to disable some of the security functionalities."

What is our primary use case?

It is mainly for the SD-WAN network.

What is most valuable?

It is simple to manage, and there are a lot of functionalities in the same box.

What needs improvement?

At the moment, we are having some problems with IP multicast. 

We would like to have the ability to disable some of the security functionalities. 

What do I think about the stability of the solution?

It is stable. We didn't have any performance issues.

Buyer's Guide
Fortinet FortiGate
March 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

Their support is good.

How was the initial setup?

Its setup is easy.

What other advice do I have?

I would recommend this product. We are very satisfied with this product. 

I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Rehan Khurram - PeerSpot reviewer
Systems & Network Administrator at Giampaolo Group Inc.
Real User
Top 5
Mar 26, 2022
Straightforward policies, flexible, and high availability
Pros and Cons
  • "Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand."
  • "When we cluster the two Fortinet FortiGate boxes together we have some issues."

What is our primary use case?

In my company, I'm using SSL VPN to connect external users who connect to our firewall to do some maintenance work. We have approximately 50 sites in our company and most of them are using Fortinet FortiGate.

What is most valuable?

Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately one year.

What do I think about the stability of the solution?

Fortinet FortiGate has worked very well for what we are using it for. The stability is very good. It has very high availability.

What do I think about the scalability of the solution?

When we cluster the two Fortinet FortiGate boxes together we have some issues.
When one of the boxes is active, we can't see the HA box in the same console.

How are customer service and support?

We have not used the support from Fortinet FortiGate. We do all the support of the solution internally.

How was the initial setup?

The initial setup of Fortinet FortiGate was very simple and straightforward.

What about the implementation team?

We did the implementation ourselves.

What other advice do I have?

I rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
March 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Alexandros Tzampazis - PeerSpot reviewer
Network Administrator at a tech company with 1-10 employees
Real User
Top 20
Mar 9, 2022
Useful web filtering, beneficial remote access, and straightforward setup
Pros and Cons
  • "The most valuable features of Fortinet FortiGate are remote access, web filtering, and IPS."
  • "Fortinet FortiGate could improve by having more capabilities for troubleshooting VPN connections. For example, I do get some feedback about the current status, but I could use some history and logging of important events. The information is logged in our Syslog server, but I could use that information from the device. If they could provide a GUI to have some more insight on what's going with my VPN would be useful."

What is our primary use case?

I am using Fortinet FortiGate as a firewall.

What is most valuable?

The most valuable features of Fortinet FortiGate are remote access, web filtering, and IPS.

What needs improvement?

Fortinet FortiGate could improve by having more capabilities for troubleshooting VPN connections. For example, I do get some feedback about the current status, but I could use some history and logging of important events. The information is logged in our Syslog server, but I could use that information from the device. If they could provide a GUI to have some more insight on what's going with my VPN would be useful.

The way Fortinet FortiGate handles the phase two connection of a VPN setup could be better. For example, if I have to make a phase two traffic selector input, I cannot add more ports. For example, on a specific IP address pair, if I have an IP address pair source and destination, then I can only add one port. I'm not sure if I can do that through the command line, but on the GUI, I cannot, and this is a problem. I have to select another IP address pair to allow another port and this means new traffic selectors and a new set of tunnels. This causes more tunnels to need troubleshooting. 

I would like to be able to pass more diverse information through the same tunnel, and it doesn't seem to be possible if you want to limit the traffic through the tunnel and not allow all protocols between the same IP address pair. If we want to limit the ports, then I find there is a problem.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately a year and a half.

How are customer service and support?

We have a contract with a Fortinet partner, and they're very good at providing support. We don't have the communication directly with Fortinet.

Which solution did I use previously and why did I switch?

I have previously used a Cisco firewall, the 5520 model. It was not a next-generation firewall and did not have IPS integrated, and it was quite difficult to manage and to find features and implement them. Fortinet FortiGate is very good at this.

How was the initial setup?

The initial setup of Fortinet FortiGate is straightforward.

What's my experience with pricing, setup cost, and licensing?

I do not have first-hand experience with the rice of Fortinet FortiGate, but I have heard the price was reasonable.

What other advice do I have?

I rate Fortinet FortiGate a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network/Systems Administrator at TRSP
Real User
Mar 5, 2022
Reliable, simple implementation, and helpful support
Pros and Cons
  • "The scalability is good in Fortinet FortiGate."

    What is our primary use case?

    We are using Fortinet FortiGate for our security needs in an organization. You can have application and transport-based security. It functions according to the needs of the customer and there are additional add-ons that can be provided. Overall it is a good product.

    For how long have I used the solution?

    I have been using Fortinet FortiGate for a few years.

    What do I think about the stability of the solution?

    Fortinet FortiGate is a stable solution.

    What do I think about the scalability of the solution?

    The scalability is good in Fortinet FortiGate.

    We have approximately 2,000 users using Fortinet FortiGate.

    How are customer service and support?

    The solution from Fortinet FortiGate is very good. Our experience has been very good.

    How was the initial setup?

    The implementation of Fortinet FortiGate was simple.

    What's my experience with pricing, setup cost, and licensing?

    If the price of the license in Fortinet FortiGate was less expensive it would be better.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Fortinet FortiGate an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Yassin Hassan - PeerSpot reviewer
    Senior Technical Support Engineer at a agriculture with 1,001-5,000 employees
    Real User
    Mar 4, 2022
    I can manage all of my on-prem devices from the cloud
    Pros and Cons
    • "I like Fortinet's cloud management. It allows me to manage all my devices in different branches for three cloud accounts. Even though I use on-prem devices, I can manage everything on the cloud."
    • "I would like Fortinet to add more automation to FortiGate."

    What is our primary use case?

    FortiGate covers multiple schemes. I am using the firewall for basic protection. The work console and access console are powerful tools.

    What is most valuable?

    I like Fortinet's cloud management. It allows me to manage all my devices in different branches for three cloud accounts. Even though I use on-prem devices, I can manage everything on the cloud.

    What needs improvement?

    I would like Fortinet to add more automation to FortiGate.

    For how long have I used the solution?

    We've been using FortiGate for six years.

    What do I think about the stability of the solution?

    FortiGate is a highly stable system.

    What do I think about the scalability of the solution?

    FortiGate covers everything we need. Our company has looked into changing our firewall, but I recommended this solution because it meets all our requirements. Currently, we have between 150 to 200 users covered by the platform.

    How are customer service and support?

    Fortinet technical support is nice.

    How was the initial setup?

    Setting up FortiGate isn't complicated. I handled the installation myself, but we have two technicians responsible for maintenance. 

    What's my experience with pricing, setup cost, and licensing?

    We have a yearly subscription. 

    What other advice do I have?

    I rate FortiGate eight out of 10. I'm from Egypt, and FortiGate has a vast share of the security market in this country. Fortinet isn't the leader in routing or switching, but they have a nice share in security.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1285998 - PeerSpot reviewer
    Product Manager at a comms service provider with 1,001-5,000 employees
    Real User
    Mar 1, 2022
    Affordable, reliable, and scalable
    Pros and Cons
    • "I'm pretty happy with its reliability. It is also very scalable."
    • "They have to just improve its performance when we enable all UTM features. When you enable all the features, the performance of FortiGate, as well as of Sophos and SonicWall, goes down."

    What is our primary use case?

    In my previous company, which was a silver partner, we installed 300 and 301 for a few use cases. The most selling product at that time was FortiGate 100E.

    What is most valuable?

    I'm pretty happy with its reliability. It is also very scalable.

    What needs improvement?

    They have to just improve its performance when we enable all UTM features. When you enable all the features, the performance of FortiGate, as well as of Sophos and SonicWall, goes down.

    For how long have I used the solution?

    I worked with this solution for four years in my previous company.

    What do I think about the stability of the solution?

    It is very stable. When you compare it with Palo Alto, it is stable.

    What do I think about the scalability of the solution?

    It is very scalable.

    How are customer service and support?

    They are very knowledgeable and helpful.

    How was the initial setup?

    Based on what my engineers told me, it is easy to install. It is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    It is affordable. Palo Alto is much more expensive than Fortinet.

    What other advice do I have?

    I would rate it a nine out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1784364 - PeerSpot reviewer
    Founder / Principal at a tech services company with 1-10 employees
    Real User
    Mar 1, 2022
    The hardware is reliable, and it provides best performance per dollar spent and ease of licensing and management
    Pros and Cons
    • "It increases security posture and is helpful for firewall reporting, intrusion protection, web filtering, and SD-WAN implementation."
    • "The cloud management and automation capability could be improved."

    What is our primary use case?

    We're a Fortinet partner and reseller. We work with FortiGate models 40 through 600, and our customers have hybrid and on-prem deployments. The cloud providers are Microsoft Azure and Wasabi.

    Its use cases are related to increasing the security posture, SD-WAN implementation, simplified management and licensing, and cost savings.

    What is most valuable?

    It increases security posture and is helpful for firewall reporting, intrusion protection, web filtering, and SD-WAN implementation.

    The hardware is reliable. There are no surprises in terms of performance or add-on pricing.

    What needs improvement?

    The cloud management and automation capability could be improved.

    For how long have I used the solution?

    I have been working with this solution for six years.

    What do I think about the stability of the solution?

    Its stability is excellent.

    What do I think about the scalability of the solution?

    Its scalability is very good. There are 100 to 3,000 users, and they are knowledge workers with different roles, such as engineers, lawyers, accountants, etc.

    How are customer service and support?

    Their technical support is very good. I would rate them a four out of five.

    Which solution did I use previously and why did I switch?

    Most of the customers replaced Cisco.

    How was the initial setup?

    It is straightforward for someone with Fortinet experience. If you don't know anything about Fortinet, you can take it out of the box and plug it in.

    Its deployment is usually on a location-by-location basis. Each location often takes one day for the implementation of a new data service. One person is usually enough for its deployment and maintenance.

    What was our ROI?

    I don't know the numbers, but it typically results in a 20% to 30% reduction in data communications costs.

    What's my experience with pricing, setup cost, and licensing?

    Fortinet costs are 25% lower than the high-cost provider. There is an equipment cost and a recurring monthly cost for licenses and technical support.

    Which other solutions did I evaluate?

    Most of the customers look at Cisco, Cisco Meraki, Palo Alto, and Fortinet. They go with Fortinet because of the best performance per dollar spent and ease of licensing and management.

    What other advice do I have?

    I would advise sizing the equipment appropriately to support future growth. You should look for a four to six-year life of a server. You should compare vendors for price versus performance, ease of management, ease of use, and completeness of features.

    I would rate it a nine out of 10. We've had a good experience with it. There were no surprises.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
    PeerSpot user
    Ali ALI - PeerSpot reviewer
    Network Administrator at frieslandcampina
    Real User
    Top 10
    Feb 27, 2022
    Reasonably priced, but the scalability has limitations, and is unreliable
    Pros and Cons
    • "The interface is very good."
    • "The interface is very good."
    • "Performance and technical support are the main issues with this solution."
    • "Performance and technical support are the main issues with this solution."

    What is our primary use case?

    Fortinet FortiGate is being used in our company.

    What is most valuable?

    The interface is very good.

    What needs improvement?

    There are limited features.

    Scalability could be improved.

    The issues with the IOS are that they occasionally hang. They are not as reliable as they once were. 

    When there is an issue with IOS, new updates are introduced, but the updates also have a lot of issues.

    Performance and technical support are the main issues with this solution.

    When compared to Cisco ISE, the device administration is not very good.

    Fortinet is not very good at firewalls when compared to Cisco. Cisco offers full administration control, TripleA, SQT, they use TACACS security protocols, and they have much more control. Cisco's approach is superior.

    For how long have I used the solution?

    I have been working with Fortinet FortiGate for four or five years.

    This year, we're removing the Fortinet and switching to Cisco ISE to cut security.

    What do I think about the stability of the solution?

    There are issues with the stability of this solution.

    What do I think about the scalability of the solution?

    There are limitations to scalability.

    How are customer service and support?

    When compared with Cisco, the technical support is not very impressive.

    How was the initial setup?

    The initial setup is very easy. It is not complex.

    When compared to Cisco, it is very easy.

    What's my experience with pricing, setup cost, and licensing?

    Pricing is lower than Cisco.

    What other advice do I have?

    Fortinet FortiGate is not a bad option.

    I would rate Fortinet FortiGate a five out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2026
    Buyer's Guide
    Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.