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Jesus Izaguirre - PeerSpot reviewer
Solutions Integrator at ASC
Real User
Jun 3, 2022
It solidly protects our clients' networks and performs well.
Pros and Cons
  • "FortiGate protects and secures our clients' networks. The security is solid, and it performs well. I think they use some artificial intelligence, so I think it's excellent equipment."
  • "FortiGate protects and secures our clients' networks; the security is solid, it performs well, and I think they use some artificial intelligence, so I think it's excellent equipment."
  • "The graphical interface could be improved."
  • "The graphical interface could be improved."

What is our primary use case?

FortiGate is a firewall. It protects from viruses, malware, and other threats. We deploy it along with other Fortinet solutions, including the next-generation firewall, FortiClient, and FortiProxy.

What is most valuable?

FortiGate protects and secures our clients' networks. The security is solid, and it performs well. I think they use some artificial intelligence, so I think it's excellent equipment.

What needs improvement?

The graphical interface could be improved.

For how long have I used the solution?

We've been a Fortinet partner for 15 years, and we're the sole distributor of Fortinet and other brands in San Luis Potosí, Mexico. 

Buyer's Guide
Fortinet FortiGate
May 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.

What do I think about the stability of the solution?

FortiGate is stable.

What do I think about the scalability of the solution?

I thank FortiGate is scalable.

How are customer service and support?

Fortinet support is good. 

How was the initial setup?

Setting up FortiGate is straightforward and requires two engineers.

What's my experience with pricing, setup cost, and licensing?

FortiGate's price is reasonable for this type of solution. It's competitive with other products. 

What other advice do I have?

I rate FortiGate IPS nine out of 10. I like it, we have experience deploying Fortinet products. We know this product well and can explain how it works. They trust in us. FortiGate is a good appliance, and I recommend it.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Bernard Otieno - PeerSpot reviewer
Technical Engineer at Harnssen Group Limited
Reseller
May 27, 2022
Useful network segmentation, beneficial firewall creation, and highly stable
Pros and Cons
  • "The most useful features of Fortinet FortiGate IPS are you can create a virtual firewall within it, most other firewalls do not have this feature. You are able to manage your network and have network segmentation within your firewall. Additionally, you can create virtual switches within the firewall and have policy management, such as firewall and access policy."
  • "The most useful features of Fortinet FortiGate IPS are you can create a virtual firewall within it, most other firewalls do not have this feature, you are able to manage your network and have network segmentation within your firewall, and additionally, you can create virtual switches within the firewall and have policy management, such as firewall and access policy."
  • "Fortinet FortiGate IPS could improve the configuration. In some use cases, there can be some configuration conflicts."
  • "Fortinet FortiGate IPS could improve the configuration. In some use cases, there can be some configuration conflicts."

What is our primary use case?

Fortinet FortiGate IPS is a firewall that can be deployed on-premise, as an appliance, or you can be deployed on the private cloud as a VM or public clouds such as Microsoft Azure or Amazon AWS. 

One use case is where traffic is coming in, and it is scanned because all traffic is untrusted, even within the network. You want to scan the traffic within your network. Most of the use-cases are internal networks and external networks.

What is most valuable?

The most useful features of Fortinet FortiGate IPS are you can create a virtual firewall within it, most other firewalls do not have this feature. You are able to manage your network and have network segmentation within your firewall. Additionally, you can create virtual switches within the firewall and have policy management, such as firewall and access policy.

What needs improvement?

Fortinet FortiGate IPS could improve the configuration. In some use cases, there can be some configuration conflicts.

For how long have I used the solution?

I have been using Fortinet FortiGate IPS for approximately four years.

What do I think about the stability of the solution?

Fortinet FortiGate IPS is a highly stable solution.

What do I think about the scalability of the solution?

I have found  Fortinet FortiGate IPS to be scalable.

How are customer service and support?

The support from Fortinet FortiGate IPS is good.

I rate the support from Fortinet FortiGate IPS an eight out of ten.

How was the initial setup?

The initial setup of Fortinet FortiGate IPS was not completely easy, it is in the medium range of difficulty.

I would rate the initial setup of Fortinet FortiGate IPS a seven out of ten.

What's my experience with pricing, setup cost, and licensing?

The licensing policies need to be fixed because if our license expires for Fortinet FortiGate IPS then all the functionality and internet do not work. However, with other vendors when the license expires the internet continues to work but some functionality is limited. Once my license expired before I even knew it, I could not continue with my business functions. 

If you compare the price of Fortinet FortiGate IPS to other firewalls, Check Point is priced very high followed by Palo Alto and Sophos. Fortinet FortiGate IPS price is more reasonable.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Check Point, Sophos, and Palo Alto.

What other advice do I have?

I rate Fortinet FortiGate IPS a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Fortinet FortiGate
May 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
ChandanMunshi - PeerSpot reviewer
Chief Technical Officer at Provision Technologies LLP
Real User
May 5, 2022
Security solution with an intuitive user interface and knowledgable technical support
Pros and Cons
  • "The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security."
  • "The user interface is intuitive; anyone can configure the firewall with little knowledge of the product, and the back-end is robust with good security."
  • "We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions."
  • "We have experienced a number of failures when trying to upgrade firmware and the process takes a long time."

What is our primary use case?

We use the firewall to protect our internal network and endpoints or servers and to establish the VPN with our other locations. We also use this solution to aggregate multiple WAN links using SD-WAN.

What is most valuable?

The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security.

All entries in the firewall are linked to all relevant items. For example, if I create one IP address for a LAN segment and I use that IP address in a particular group or if I create a policy or rule inside the firewall, it will be tagged and linked. This makes it easy to identify where and how a particular object is being used.

By clicking on a single point, we can view to all other relevant records. I found this very useful for our tech team and IT admins. 

What needs improvement?

We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions. We have not experienced this challenge with other solutions. 

Fortinet has a policy of pushing all logs into the cloud but the log management is sluggish and slow. The problem is on the site or application where the cloud is hosted.

For how long have I used the solution?

We have used this solution for more than five years. 

What do I think about the stability of the solution?

This is a stable solution. I have many customers whose firewalls have been running for a couple of years without any periods of downtime.

How are customer service and support?

The Fortinet back-end team are quite experienced and very helpful. In some cases they take more time than expected. The ETA for resolution could be better.

We are a partner of Fortinet and have a dedicated support team for our Fortinet customers. When they need assistance, we encourage them to contact us instead of Fortinet so that we can resolve their queries faster.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

The pricing for this solution is reasonable. 

What other advice do I have?

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
it_user1698912 - PeerSpot reviewer
IT manager at a agriculture with 10,001+ employees
Real User
Apr 15, 2022
Reliable with good manageability and a straightforward setup process
Pros and Cons
  • "We have found the product to be scalable."
  • "The solution is stable and reliable."
  • "The product needs to drastically improve its reporting capability."
  • "The product needs to drastically improve its reporting capability."

What is our primary use case?

We are primarily using the solution as a hosted gateway.

What is most valuable?

The solution is stable and reliable. The performance has been good.

We have found the product to be scalable. 

The manageability has been excellent so far. 

The initial setup is pretty simple and straightforward. 

What needs improvement?

The product needs to drastically improve its reporting capability. Right now, that is what is lacking. They need to offer monitoring dashboards.

The product should be more user-friendly and attractive. The interface doesn't look as nice as it could. 

For how long have I used the solution?

I've just used the solution for a few months. 

What do I think about the stability of the solution?

The performance has been great. it's stable. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

The scalability is good. If a company needs to expand, it can do so.

We have 80 to 100 people on the solution currently. 

How are customer service and support?

Technical support is great. It's already pretty fast. 

Which solution did I use previously and why did I switch?

We did not use a different solution previously.

How was the initial setup?

The implementation process is easy. It's not overly difficult. 

The last time we set it up, it took a maximum of 45 minutes to one hour to deploy - apart from the racking. When it is on-prem and I install it in the rack, it’s powered on, then the configuration takes a maximum of 45 minutes.

We only needed one technical person to manage the deployment. 

What about the implementation team?

We have a consultant that helps us with setting up the solution. Actually, we have the managed service with them as well.

What's my experience with pricing, setup cost, and licensing?

We have a three-year licensing agreement with FortiGate. 

What other advice do I have?

I would rate the solution a nine out of ten.

I'd advise potential new users that, if they want to use it, they need to plan and design their business case, including what things they want to use and how to publish their application securely. If they can plan ahead, then they will be successful during deployment.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Engineer at a hospitality company with 51-200 employees
Real User
Apr 13, 2022
Simple to use, has less complications and is very straightforward
Pros and Cons
  • "Their interface is very easy to use, it is without bugs."
  • "What I like about this solution is that it is simple to use, has less complications and is very straightforward."
  • "Fortinet Fortigate could benefit by simplifying some of their processes."
  • "Fortinet Fortigate could benefit by simplifying some of their processes."

What is our primary use case?

Fortinet FortiGate is a firewall that protects your assets and data. We have 15 people using this solution. I am an infrastructure engineer. We require 3 people to maintain the solution.

What is most valuable?

What I like about this solution is that it is simple to use, has less complications and is very straightforward. Their interface is very easy to use, it is without bugs. 

What needs improvement?

Fortinet Fortigate could benefit by simplifying some of their processes. For example, if you are using Cisco, and you want to find a source and a destination, you type the IP of the source and then the IP of the destination. Cisco will find any denied packet by highlighting it in yellow.  To access it with Cisco, all you need to do is right click. FortiGate is not that simple.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately 4 months. I am taking a course regarding this solution.

Which solution did I use previously and why did I switch?

We had been using Cisco and Firepower prior to FortiGate. FortiGate is easier to use. We encountered a lot of problems when we integrated Firepower on Cisco devices.

How was the initial setup?

The initial setup of Fortinet FortiGate is very straightforward. I would give it a 5 out 5 on ease of setup.

What's my experience with pricing, setup cost, and licensing?

Currently, we have not added licenses for all the features we want. For example, we do not have intrusion prevention and detection.

What other advice do I have?

I would recommend Fortinet FortiGate, it is a good firewall, especially for beginners because of its ease of use.

I would rate the solution an 8 out 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ZaidoonAbuhanak - PeerSpot reviewer
SALES PRODUCT MANAGER at NOURNET
Reseller
Apr 9, 2022
Excellent enterprise modeling and simple interface
Pros and Cons
  • "The most valuable features are the enterprise modeling and the simple interface."
  • "The most valuable features are the enterprise modeling and the simple interface."
  • "The cloud features and integration could be improved."
  • "The cloud features and integration could be improved."

What is our primary use case?

My primary use of FortiGate is for general enterprise modeling.

What is most valuable?

The most valuable features are the enterprise modeling and the simple interface.

What needs improvement?

The cloud features and integration could be improved. There are also sometimes problems connecting the endpoint protection to the firewall.

What do I think about the stability of the solution?

FortiGate is a stable product.

What do I think about the scalability of the solution?

FortiGate is scalable.

How was the initial setup?

FortiGate is very easy to set up

What's my experience with pricing, setup cost, and licensing?

If the customer is looking for SD-WAN, it comes free with FortiGate.

What other advice do I have?

I would give this solution a rating of nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Mostafa  Nawar - PeerSpot reviewer
Senior Network & Security Engineer at a logistics company with 51-200 employees
Real User
Top 10
Apr 6, 2022
Intuitive to use, easy to set up, and simple to set up
Pros and Cons
  • "The solution is easy to use."
  • "The stability is great; there are no issues with crashing or freezing, and there are no bugs or glitches."
  • "Overall, the integration could be better."
  • "Overall, the integration could be better."

What is our primary use case?

I use the Fortinet as a perimeter firewall. All of the servers are on this Fortinet firewall. All traffic comes from the perimeters and email accounts and we also use it for this purpose.

What is most valuable?

The solution is easy to use.

It is a scalable product.

The solution is stable. 

Its GUI is very intuitive.

I found the solution very easy to set up.

The IPS's correct application control is perfect.

What needs improvement?

Overall, the integration could be better. The FortiManager is likely not good. I can't use it as it is unstable most of the time. We'd like to have an SD-WAN for a sandbox, for the Fortinet perimeter. We'd like to be able to manage different boxes.

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

The stability is great. There are no issues with crashing or freezing. There are no bugs or glitches. 

What do I think about the scalability of the solution?

The product is scalable and easy to expand. 

We have ten users on the solution. It is mostly the network team that deals with the product for the most part. We have 200 or so end-users as well that indirectly use it regularly.

We do plan to increase usage and would like to upgrade to a Fortinet perimeter firewall (a 501 model), however, on the financial side, it's difficult right now. 

How are customer service and support?

Technical support is great. I called them twice in the last month and they were very helpful and responsive. 

Which solution did I use previously and why did I switch?

We also have experience with Palo Alto products.

We had ASAs and other legacy firewalls that we used in the past.

How was the initial setup?

The product is very straightforward and simple to set up. It's not a complex process at all. 

We have around 10 engineers that handle the operation, maintenance, and follow-up.

What about the implementation team?

We used partners as the integrator to facilitate anything with the vendor. It didn't take long and we were able to have different timelines for different deployment areas. 

What was our ROI?

I have not witnessed an ROI.

What's my experience with pricing, setup cost, and licensing?

The cost of the product is reasonable. It's not overly expensive. 

We pay a yearly license that renews every three years. 

It's been two years since we set up the license. I can't recall how much we agreed to pay.

Which other solutions did I evaluate?

We looked at Fortinet and Palo Alto. Fortinet is well known in the industry, which is why we focused on it. It was reasonably priced and offered good efficiency. 

What other advice do I have?

I'd rate the solution an eight out of ten. We're pretty happy with the product in general.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tamer Baher - PeerSpot reviewer
Professional Services Manager at Insight Technology
Real User
Apr 3, 2022
Unique and very efficient product for a security firewall
Pros and Cons
  • "From the firewall perspective, the rules and policies are very sufficient and easy to use."
  • "From the firewall perspective, the rules and policies are very sufficient and easy to use."
  • "The solution is very expensive."
  • "The solution is very expensive."

What is our primary use case?

The major function of this solution is traffic shaping for end-users. You can use a specific appendix for the specific manager.

We are using the latest version of the solution: 100D.

The solution is deployed on-premises.

What is most valuable?

From the firewall perspective, the rules and policies are very sufficient and easy to use.

What needs improvement?

The solution is very expensive.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

The support is very good. They respond on time and are professional. From a technical perspective, they're good.

How was the initial setup?

It's easy to set up.

For maintenance, if you want to add a mesh configuration, you can restore your configuration from the backup.

What's my experience with pricing, setup cost, and licensing?

Most people prefer the functions and capabilities in FortiGate, but compared to other solutions, it's expensive.

The price depends on the size of the company. From the beginning, you just want to know the internet bandwidths, speed, and the number of users to be able to offer the right product and model. They have a lot of products in FortiGate according to the size of the company, like 200D and 300D.

What other advice do I have?

I would rate this solution 10 out of 10. 

It's a very unique and efficient product for a security firewall. The only comment I have is that the price is expensive for small companies or startup companies.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.