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GuillermoRoman - PeerSpot reviewer
Technology Manager at Tech Mahindra Limited
Real User
Expandable and reliable with good local support
Pros and Cons
  • "The solution can scale."
  • "The interface could be better."

What is our primary use case?

We use the solution for security reasons. It's our wall between the inside to outside. That's why we are using it. We use it for VPNs also. People who work outside of the office use the VPN through the firewall, for example.

What is most valuable?

The solution is quite stable.

The solution can scale.

We have good local support.

What needs improvement?

The interface could be better.

We would like the initial setup to be a bit easier.

It isn’t missing any features. We’re pretty happy with it.

For how long have I used the solution?

I’ve been using the solution for two years.

Buyer's Guide
Fortinet FortiGate
October 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,095 professionals have used our research since 2012.

What do I think about the stability of the solution?

It’s very stable. There are no bugs or glitches. It doesn’t crash or freeze. It’s reliable.

What do I think about the scalability of the solution?

While the solution is scalable, we don’t need to scale it for our operations.

We have about 80 people on the solution right now.

How are customer service and support?

We have a local company that assists us with support when we need it. They are pretty good.

How was the initial setup?

The solution is pretty easy to set up. However, you do need some previous knowledge. It helps if you understand the environment. It’s not hard per se, however, it can be a bit tricky. We’d like it if it was a bit easier.

What's my experience with pricing, setup cost, and licensing?

I can’t speak of how much the cost of the license it. I don’t have any details in relation to the pricing.

What other advice do I have?

I am a customer and end-user.

I’m not sure which version of the solution we’re using.

It is a good solution. I’d recommend it to others.

Overall, it’s a good solution, and I would recommend it to others.

I would rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Suresh Vijayen - PeerSpot reviewer
Product Manager at IX Telecom
Reseller
Provides helpful technical support, but its dashboard needs to be more user-friendly
Pros and Cons
  • "The solution is superior to Cisco in terms of security."
  • "What could be improved in Fortinet FortiGate SWG is its pricing because it's a bit higher. If it's cheaper, my company could pitch it to customers and engage with customers better about it. What I'd like to see in the next release of Fortinet FortiGate SWG is an improvement in its dashboard or GUI. I'd like it to be more user-friendly."

What is our primary use case?

Clients use Fortinet FortiGate SWG for anything that goes into the internet.

What is most valuable?

Lately, my company has been using the Fortinet S series more compared to Fortinet FortiGate SWG. My company has tried all the features of Fortinet FortiGate SWG, but I'm unable to say which feature I found most valuable in it, though the solution is superior to Cisco in terms of security.

What needs improvement?

What could be improved in Fortinet FortiGate SWG is its pricing because it's a bit higher. If it's cheaper, my company could pitch it to customers and engage with customers better about it.

What I'd like to see in the next release of Fortinet FortiGate SWG is an improvement in its dashboard or GUI. I'd like it to be more user-friendly.

What do I think about the stability of the solution?

Fortinet FortiGate SWG is a stable solution.

What do I think about the scalability of the solution?

Fortinet FortiGate SWG is a scalable solution.

How are customer service and support?

Technical support for Fortinet FortiGate SWG was very helpful. I'm rating their support a four out of five.

How was the initial setup?

The initial setup for Fortinet FortiGate SWG was straightforward. I'm rating the setup four out of five.

What's my experience with pricing, setup cost, and licensing?

I don't have the exact details on how much Fortinet FortiGate SWG costs yearly, but if I were to rate its price on a scale of one to five, with one being the worst and five being the best, I'm rating it a two out of five.

Pricing for Fortinet FortiGate SWG is more suitable for enterprise or large-sized organizations because they are the ones who can afford it versus small and medium-sized organizations.

What other advice do I have?

I'm a reseller and implementer of Fortinet FortiGate SWG. I'm dealing with various solutions and various vendors such as Cisco, Aruba, and Fortinet, based on customer requirements.

I've provided Fortinet FortiGate SWG to a client for the past year.

I currently don't have the details on the number of Fortinet FortiGate SWG users in the client's organization, but it's being used daily.

In terms of security, Fortinet FortiGate SWG is superior compared to Cisco. In terms of pricing, I would prefer Cisco.

I'm rating Fortinet FortiGate SWG six out of ten. If they would change the GUI and improve it, that would make my rating higher, because it's on the GUI where people do all their activities. Making the solution more user-friendly will also increase my rating for it.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
October 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,095 professionals have used our research since 2012.
Infrastructure Engineer at a hospitality company with 51-200 employees
Real User
Simple to use, has less complications and is very straightforward
Pros and Cons
  • "Their interface is very easy to use, it is without bugs."
  • "Fortinet Fortigate could benefit by simplifying some of their processes."

What is our primary use case?

Fortinet FortiGate is a firewall that protects your assets and data. We have 15 people using this solution. I am an infrastructure engineer. We require 3 people to maintain the solution.

What is most valuable?

What I like about this solution is that it is simple to use, has less complications and is very straightforward. Their interface is very easy to use, it is without bugs. 

What needs improvement?

Fortinet Fortigate could benefit by simplifying some of their processes. For example, if you are using Cisco, and you want to find a source and a destination, you type the IP of the source and then the IP of the destination. Cisco will find any denied packet by highlighting it in yellow.  To access it with Cisco, all you need to do is right click. FortiGate is not that simple.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately 4 months. I am taking a course regarding this solution.

Which solution did I use previously and why did I switch?

We had been using Cisco and Firepower prior to FortiGate. FortiGate is easier to use. We encountered a lot of problems when we integrated Firepower on Cisco devices.

How was the initial setup?

The initial setup of Fortinet FortiGate is very straightforward. I would give it a 5 out 5 on ease of setup.

What's my experience with pricing, setup cost, and licensing?

Currently, we have not added licenses for all the features we want. For example, we do not have intrusion prevention and detection.

What other advice do I have?

I would recommend Fortinet FortiGate, it is a good firewall, especially for beginners because of its ease of use.

I would rate the solution an 8 out 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mostafa  Nawar - PeerSpot reviewer
Senior Network & Security Engineer at a logistics company with 51-200 employees
Real User
Top 20
Intuitive to use, easy to set up, and simple to set up
Pros and Cons
  • "The solution is easy to use."
  • "Overall, the integration could be better."

What is our primary use case?

I use the Fortinet as a perimeter firewall. All of the servers are on this Fortinet firewall. All traffic comes from the perimeters and email accounts and we also use it for this purpose.

What is most valuable?

The solution is easy to use.

It is a scalable product.

The solution is stable. 

Its GUI is very intuitive.

I found the solution very easy to set up.

The IPS's correct application control is perfect.

What needs improvement?

Overall, the integration could be better. The FortiManager is likely not good. I can't use it as it is unstable most of the time. We'd like to have an SD-WAN for a sandbox, for the Fortinet perimeter. We'd like to be able to manage different boxes.

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

The stability is great. There are no issues with crashing or freezing. There are no bugs or glitches. 

What do I think about the scalability of the solution?

The product is scalable and easy to expand. 

We have ten users on the solution. It is mostly the network team that deals with the product for the most part. We have 200 or so end-users as well that indirectly use it regularly.

We do plan to increase usage and would like to upgrade to a Fortinet perimeter firewall (a 501 model), however, on the financial side, it's difficult right now. 

How are customer service and support?

Technical support is great. I called them twice in the last month and they were very helpful and responsive. 

Which solution did I use previously and why did I switch?

We also have experience with Palo Alto products.

We had ASAs and other legacy firewalls that we used in the past.

How was the initial setup?

The product is very straightforward and simple to set up. It's not a complex process at all. 

We have around 10 engineers that handle the operation, maintenance, and follow-up.

What about the implementation team?

We used partners as the integrator to facilitate anything with the vendor. It didn't take long and we were able to have different timelines for different deployment areas. 

What was our ROI?

I have not witnessed an ROI.

What's my experience with pricing, setup cost, and licensing?

The cost of the product is reasonable. It's not overly expensive. 

We pay a yearly license that renews every three years. 

It's been two years since we set up the license. I can't recall how much we agreed to pay.

Which other solutions did I evaluate?

We looked at Fortinet and Palo Alto. Fortinet is well known in the industry, which is why we focused on it. It was reasonably priced and offered good efficiency. 

What other advice do I have?

I'd rate the solution an eight out of ten. We're pretty happy with the product in general.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tamer Baher - PeerSpot reviewer
Professional Services Manager at Insight Technology
Real User
Unique and very efficient product for a security firewall
Pros and Cons
  • "From the firewall perspective, the rules and policies are very sufficient and easy to use."
  • "The solution is very expensive."

What is our primary use case?

The major function of this solution is traffic shaping for end-users. You can use a specific appendix for the specific manager.

We are using the latest version of the solution: 100D.

The solution is deployed on-premises.

What is most valuable?

From the firewall perspective, the rules and policies are very sufficient and easy to use.

What needs improvement?

The solution is very expensive.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

The support is very good. They respond on time and are professional. From a technical perspective, they're good.

How was the initial setup?

It's easy to set up.

For maintenance, if you want to add a mesh configuration, you can restore your configuration from the backup.

What's my experience with pricing, setup cost, and licensing?

Most people prefer the functions and capabilities in FortiGate, but compared to other solutions, it's expensive.

The price depends on the size of the company. From the beginning, you just want to know the internet bandwidths, speed, and the number of users to be able to offer the right product and model. They have a lot of products in FortiGate according to the size of the company, like 200D and 300D.

What other advice do I have?

I would rate this solution 10 out of 10. 

It's a very unique and efficient product for a security firewall. The only comment I have is that the price is expensive for small companies or startup companies.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Rehan Khurram - PeerSpot reviewer
Systems & Network Administrator at Giampaolo Group Inc.
Real User
Top 10
Straightforward policies, flexible, and high availability
Pros and Cons
  • "Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand."
  • "When we cluster the two Fortinet FortiGate boxes together we have some issues."

What is our primary use case?

In my company, I'm using SSL VPN to connect external users who connect to our firewall to do some maintenance work. We have approximately 50 sites in our company and most of them are using Fortinet FortiGate.

What is most valuable?

Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately one year.

What do I think about the stability of the solution?

Fortinet FortiGate has worked very well for what we are using it for. The stability is very good. It has very high availability.

What do I think about the scalability of the solution?

When we cluster the two Fortinet FortiGate boxes together we have some issues.
When one of the boxes is active, we can't see the HA box in the same console.

How are customer service and support?

We have not used the support from Fortinet FortiGate. We do all the support of the solution internally.

How was the initial setup?

The initial setup of Fortinet FortiGate was very simple and straightforward.

What about the implementation team?

We did the implementation ourselves.

What other advice do I have?

I rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohamed El-Sherbini - PeerSpot reviewer
IT Manager at Mada Insurance
Real User
Top 5
Easy to use UI, excellent support, and simple implementation
Pros and Cons
  • "The most valuable features of Fortinet FortiGate are the ease of use and the UI. It has always provided me with what I needed. I have no need for additional costs that other solutions have, such as Sophos."
  • "Fortinet FortiGate should improve the VPN tokens."

What is our primary use case?

I am using Fortinet FortiGate for security on all devices, VPN, and IPsec.

What is most valuable?

The most valuable features of Fortinet FortiGate are the ease of use and the UI. It has always provided me with what I needed. I have no need for additional costs that other solutions have, such as Sophos.

What needs improvement?

Fortinet FortiGate should improve the VPN tokens. 

The upgrades should be reviewed more frequently, such as daily, to avoid any corruption or issues that can happen, without losing my VPN client. We should not need to downgrade the solution to fix the problems until the Fortinet FortiGate support solves it.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately nine years.

What do I think about the stability of the solution?

Fortinet FortiGate is a stable solution.

What do I think about the scalability of the solution?

I have found Fortinet FortiGate to be scalable.

Fortinet FortiGate is good for medium to large-sized enterprises.

How are customer service and support?

The support from Fortinet FortiGate is amazing.

How was the initial setup?

The setup of Fortinet FortiGate is straightforward.

What about the implementation team?

I am able to do the implementation myself. There is no need for assistance.

What's my experience with pricing, setup cost, and licensing?

The license of Fortinet FortiGate should be reduced.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiGate a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior System Engineer at Effvision
Real User
Secure, simple implementation, and responsive support
Pros and Cons
  • "The most valuable features of Fortinet FortiGate are the rules and quality of service."
  • "Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message."

What is our primary use case?

Fortinet FortiGate can be deployed on the cloud, on-premise, or hybrid setups.

Our clients use Fortinet FortiGate as a firewall for their business.

What is most valuable?

The most valuable features of Fortinet FortiGate are the rules and quality of service.

What needs improvement?

Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately five years.

What do I think about the stability of the solution?

The stability of Fortinet FortiGate is good.

What do I think about the scalability of the solution?

Fortinet FortiGate is scalable.

We have approximately 25 people that are using this solution. We do not plan to increase usage.

How are customer service and support?

If we have an issue we can contact support. We have had good experiences with the support from Fortinet FortiGate.

Which solution did I use previously and why did I switch?

I have previously used Azure firewalls.

How was the initial setup?

The initial setup of Fortinet FortiGate is simple. It is not complex. The whole process took us one day.

What about the implementation team?

We did the implementation of the solutions ourselves.

We have approximately five engineers that do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

Other firewalls are more expensive than Fortinet FortiGate, such as the Azure firewall.

We are on an annual license and it is approximately 6,000 Egyptian Pound(EGP). 

What other advice do I have?

I advise others Fortinet FortiGate has an easy configuration and it does not take much time to learn about the rules that you will need to apply for your company.  When you connect to the main server you have high security.

I rate Fortinet FortiGate an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.