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Raphael Haroun  Ikyagh - PeerSpot reviewer
Network Administrator at Letshego
Real User
Top 5Leaderboard
Security solution that protects our internal network, but it could be more secure
Pros and Cons
  • "Initial setup is straightforward. There weren't too many issues with setting it up. It takes one hour or so."
  • "The solution could be more secure and stable."

What is our primary use case?

We use this solution for security and to protect our internal network from the internet.

This solution is deployed on-premise.

My company has 300 people at HQ. We have about 60 users in practice and 10-15 users per branch.

What is most valuable?

I am satisfied with the solution for now.

What needs improvement?

The solution could be more secure and stable.

For how long have I used the solution?

I have been using Fortinet for over four years.

Buyer's Guide
Fortinet FortiGate
October 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,095 professionals have used our research since 2012.

What do I think about the stability of the solution?

Stability could be improved.

What do I think about the scalability of the solution?

It's scalable. It's an SD-WAN application, so on every site we have a FortiGate firewall there.

How are customer service and support?

I think there is a third-party vendor that is helping with technical support.

Which solution did I use previously and why did I switch?

I have not been exposed to working with any other firewall except the FortiGate. At one point, our network was strictly on Cisco routers and switches. At that time, I was not exposed to having access to the security aspect of that, so I couldn't say which devices would be used for protection.

How was the initial setup?

Initial setup is straightforward. There weren't too many issues with setting it up. It takes one hour or so.

What about the implementation team?

We used a consultant.

What's my experience with pricing, setup cost, and licensing?

You need to pay a license for this solution. Our licensing is now done in our subsidiary.

What other advice do I have?

I would rate this solution 7 out of 10.

Compared to Cisco, I think the Cisco routers are actually more stable.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at TNS Networking Solution Pvt. Ltd
Real User
Easy to configure but customers are looking for a more complete solution, and more public training should be available
Pros and Cons
  • "Initial setup is easy to configure."
  • "The feature which gives us a lot of pain is ASIC architecture."

What is our primary use case?

We are partners with Fortinet, so we are system integrators. We are the bridge between Fortinet and the customer.

What needs improvement?

I'm satisfied with the product more or less. If we are presenting Fortinet and proposing Palo Alto also, Fortinet is not able to develop the kinds of features available right now in the market. Even with the sandboxing feature, which is an advanced synchronized security, right now most customers are asking for a complete solution like EDR, XTR, or a kind of firewall. It should get synced, and there should be a type of URL filtering application that filters all kinds of visibility.

The feature which gives us a lot of pain is ASIC architecture. The firewall architecture is a kind of an operating system in the chip. We have our kind of base operating system in raw mode, so nobody is able to hack it out. The problem is that every time your base operating system gets an upgrade, customers need to upgrade the firewall. It means you have to replace the older firewall. That's a pain area. It should not be that kind of ASIC base. It should be based like Check Point and Palo Alto so if there is a major update coming in, they can be updated on the same firewalls.

For how long have I used the solution?

We have been working with Fortinet for about five years.

What do I think about the stability of the solution?

The product is stable. Normally we are selling Fortinet for customers who have 100 or 150 users, not more than that. Over time, there is a lot of worry about insecurity. For big accounts, we are not able to satisfy the customer with the Fortinet firewall because they ask for a lot of features. Even in PLC, we have some challenges in that.

How are customer service and support?

Technical support is okay.

How was the initial setup?

Initial setup is easy to configure.

What's my experience with pricing, setup cost, and licensing?

The price is fine. We were expecting that Fortinet would give competition to Palo Alto, but the market that we are covering with Fortinet is kind of SMB. They are compatible with Sophos, so we are not dealing with the big boxes because then there will be a requirement of big boxes. If there are more than 2,000, 5,000, or 15,000 users, we are selling for Palo Alto, but not lower than that.

What other advice do I have?

I would rate this solution 6 out of 10. 

The people who are working right now as system engineers are doing a kind of formal activity with the configuration. That means they are doing the basic activation. They are not doing a lot of experiments on them, so they should go with that because Fortinet is also having sensors, which can be highlighted to the customers. 

Training should be available to the partner. The people who really implement the Fortinet firewall or Check Point or Palo Alto don't have enough knowledge about that because there is no public document or public training available.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Fortinet FortiGate
October 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,095 professionals have used our research since 2012.
Michael Vlahakis - PeerSpot reviewer
Founder at Digivalue
Real User
Fits the customer requirements very well, comes with good support, and is very stable
Pros and Cons
  • "It is useful for protecting and segregating the internal networks from the internet. Most of our customers also use the FortiGate client to connect to their offices by using the VPN client, and of course, they usually activate the antivirus, deep inspection, and intrusion prevention services. They are also using it for web filtering and implementing various policies dealing with forwardings, NAT, etc."
  • "A sandbox would be good in order to be able to inspect the emails containing spam and be able to validate the emails that contain malware, prior to delivering to the customer."

What is our primary use case?

We manage FortiGate firewalls for our customers. We are working with 100F, 100D, and 60D.

All our FortiGates are installed on-premises, but we can manage our customers' firewalls remotely.

What is most valuable?

It is useful for protecting and segregating the internal networks from the internet. Most of our customers also use the FortiGate client to connect to their offices by using the VPN client, and of course, they usually activate the antivirus, deep inspection, and intrusion prevention services. They are also using it for web filtering and implementing various policies dealing with forwardings, NAT, etc.

What needs improvement?

A sandbox would be good in order to be able to inspect the emails containing spam and be able to validate the emails that contain malware, prior to delivering to the customer.

Its initial setup could be simpler.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

Its stability is great. 

What do I think about the scalability of the solution?

We have not had the necessary size to experience extendability.

How are customer service and support?

They supported us in many of our projects when we needed the expertise to configure the devices properly according to the customer's specifications.

How was the initial setup?

It could be simpler. Sometimes, it is very difficult. Policies tend to mix up sometimes, and it can be difficult to have clear policies for one particular thing.

What other advice do I have?

We recommend this product to customers with up to 200 or 250 people. This size is considered large by Greek standards. If a customer is located in one single building or two or three buildings, and they do not have a complicated architectural infrastructure, this product is ideal for them. It is not recommended for customers with a complex infrastructure and a lot of buildings.

I would rate it a nine out of 10. It is a fantastic product. It fits the customer requirements very well, and the vendor is great. We are very pleased with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Assistant Manager - Network & Security at a financial services firm with 5,001-10,000 employees
Real User
Simple initial setup, mature features, and responsive support
Pros and Cons
  • "The most valuable features of Fortinet FortiGate are it is one of the most mature firewalls in the UTM bundle."
  • "Fortinet FortiGate could improve by adding enhancements to FortiMail, FortiSOAR, and FortiDeceptor."

What is our primary use case?

Fortinet FortiGate is used to secure internet gateways.

What is most valuable?

The most valuable features of Fortinet FortiGate are it is one of the most mature firewalls in the UTM bundle.

What needs improvement?

Fortinet FortiGate could improve by adding enhancements to FortiMail, FortiSOAR, and FortiDeceptor. 

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately seven years.

What do I think about the stability of the solution?

Fortinet FortiGate is a stable solutions. Other solutions, such as Palo Alto, Cisco, and Forcepoint are less stable.

What do I think about the scalability of the solution?

For scalability, you must define your needs before implementing Fortinet FortiGate. You must know specifications, such as throughput, the number of sessions, and the SSL. Overall it is not scalable.

How are customer service and support?

We had some simple questions for the support and they were able to respond within a few hours. I was satisfied.

I rate the support from Fortinet FortiGate a four out of five.

How was the initial setup?

The initial setup is extremely simple. Customers that have never used it can manage it with ease after a few days.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate gives you most of the features in one license.

The activation of the license and support could improve. When I order Fortinet products, I have one year to activate my license and support. If this year passed without activating this license and support, I will lose it. If I ordered three years, I will lose all of the years. I must reorder them again, which is not reasonable.  For example, if I have to activate my license in six months but didn't activate it during the six months, they should activate automatically. They should not remove the license. They should activate automatically after the grace period.

What other advice do I have?

I rate Fortinet FortiGate an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Technology Solutions Manager at UBG
Real User
Beneficial user interface, provides multiple engines, and high availability
Pros and Cons
  • "The most useful functionality of Fortinet FortiGate is the user interface, multiple engines, and their cloud with the latest integrations. Additionally, the Security Fabric tool is very good."
  • "Fortinet FortiGate can improve by integrating the web application firewall and the DDoS protection part of the solution. Having a WAF feature, web application firewall, and proxy together would be a good benefit."

What is our primary use case?

Fortinet FortiGate can be deployed on the cloud, hybrid, and on-premise. We use a combination of private and hybrid for the deployment.

We are using Fortinet FortiGate for parameter security, network isolation, and web filtering. 

What is most valuable?

The most useful functionality of Fortinet FortiGate is the user interface, multiple engines, and their cloud with the latest integrations. Additionally, the Security Fabric tool is very good.

What needs improvement?

Fortinet FortiGate can improve by integrating the web application firewall and the DDoS protection part of the solution. Having a WAF feature, web application firewall, and proxy together would be a good benefit.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately five years.

What do I think about the stability of the solution?

Fortinet FortiGate is highly stable. It has high availability.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate is very good.

We have customers with 1,000 users using this solution and others with 100.

Engineers use this solution and all the end-users are connected to it. The whole organization is using the solution.

How are customer service and support?

The technical support is very helpful. We had a very good experience with them.

How was the initial setup?

The initial installation is straightforward, and the full process takes one to two days.

What about the implementation team?

We have our own team that does the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The support subscription for the solution is annual. You are paying for support and there are two levels of support, professional and advanced.

What other advice do I have?

I rate Fortinet FortiGate a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1232469 - PeerSpot reviewer
Responsabile ced at a manufacturing company with 1-10 employees
Real User
Top 20
Secure, priced well, and the interface makes it simple to manage
Pros and Cons
  • "FortiGate is very simple to manage and easy to use."
  • "FortiGate should have a better way of detecting and managing the system memory because otherwise if the memory is too low, a system restart is required."

What is our primary use case?

We use FortiGate to protect our company network. We have a wireless plan (WLAN) environment.

What is most valuable?

The user interface is very good.

FortiGate is very simple to manage and easy to use.

This is a secure solution.

What needs improvement?

FortiGate should have a better way of detecting and managing the system memory because otherwise if the memory is too low, a system restart is required.

For how long have I used the solution?

I have been using FortiGate and other products in the Fortinet suite for approximately two years.

What do I think about the stability of the solution?

It is used on a daily basis and in general, stability is okay.

There were two instances where the memory was full and the WLAN was blocked. The system had to be restarted. This may not have been a problem directly related to FortiGate. It may be that I didn't have enough to support the product. Perhaps a larger model would solve this issue.

What do I think about the scalability of the solution?

We have approximately 80 employees that are protected by FortiGate. We have approximately 20 that work in the office, with a total of about 50 PCs.

It has not been necessary to scale beyond that.

How are customer service and support?

I have never been in touch with technical support.

Which solution did I use previously and why did I switch?

Prior to FortiGate, we were using Cisco for our firewall and our switches were from HP. Every five or six years, we upgrade our devices. The last time, we decided to buy Fortinet products because of a suggestion from our vendor.

Our vendor suggested Fortinet because the security is good, it's simple to use, and the price is good.

What about the implementation team?

I have an external technician that manages FortiGate for the company. This person was responsible for the initial setup.

I do simpler network changes myself, such as altering ports on the firewall or the switch.

What was our ROI?

I am very satisfied with this investment. It's a good device and works very well to protect us.

What's my experience with pricing, setup cost, and licensing?

This is not a cheap solution but it isn't expensive, either. It's a good solution for the right price.

What other advice do I have?

FortiGate is regularly updated and my last update was within the past couple of months.

In our company, we have not needed to use any special features, so it is difficult to consider what new features I might want to see in the future.

Overall, this is a very good solution and I personally haven't had any problems with it. I would recommend that my colleagues buy Fortinet devices because they are good.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Development Manager - Security at a computer software company with 201-500 employees
Real User
A good product with good security that's simple to use
Pros and Cons
  • "The security on offer is very good."
  • "The scalability could be better."

What is our primary use case?

We primarily use the solution for security.

What is most valuable?

The security on offer is very good.

It's very simple to use.

They have a very good technical center.

It's, overall, a very good product.

The solution is stable.

The initial setup is straightforward.

What needs improvement?

The scalability could be better.

For how long have I used the solution?

I've used the solution for three years. 

What do I think about the stability of the solution?

It's a stable solution. The reliability is good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The product can be scalable. However, it could be better. You are limited by the hardware.

We have more than 100 clients using this solution.

How are customer service and support?

I've dealt with support in the past. I've also dealt with Palo Alto support. I find them to be very good. 

Which solution did I use previously and why did I switch?

We also used Check Point and Palo Alto. Fortinet, however, scores very high against security threats, when you compare the three.

How was the initial setup?

The initial setup is great. It's not complex or difficult. It's pretty simple, pretty straightforward. 

We installed it within a day with no issues. It doesn't take much time. 

We have five to six technicians that can handle deployment and maintenance responsibilities. We are all engineers that are managed centrally.

What's my experience with pricing, setup cost, and licensing?

You do need to purchase a license in order to use the product.

What other advice do I have?

I'd recommend the solution to other companies that want to try it out.

I'd rate it at an eight out of ten. We don't have any real challenges with it at the moment. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Presales Manager at Rayat Group
Reseller
Makes it easy to create policies and integrates with Active Directory
Pros and Cons
  • "The integration with Active Directory is one of the good features. Most of the customers are now looking for the Single Sign-on feature. So, being able to integrate Active Directory with the firewall is useful. It is also easy."
  • "Its reporting and pricing need improvement."

What is most valuable?

I like its interface. It is a simple solution. As compared to Sophos, its interface is easier. It is easy to create a policy, and you can easily understand it. 

The integration with Active Directory is one of the good features. Most of the customers are now looking for the Single Sign-on feature. So, being able to integrate Active Directory with the firewall is useful. It is also easy.

What needs improvement?

Its reporting and pricing need improvement.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

Its stability is good. It has 90% stability.

What do I think about the scalability of the solution?

Its scalability is good.

What's my experience with pricing, setup cost, and licensing?

It is more expensive than Sophos. Fortinet is overall more expensive than Sophos. The small range of Fortinet, such as 60F and 80F, is more expensive than the small range of Sophos. Sophos is cheaper. In addition, if you jump from 80F Series to 100F Series, the price doubles.

What other advice do I have?

I would rate it a nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.