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Rehan Khurram - PeerSpot reviewer
Systems & Network Administrator at Giampaolo Group Inc.
Real User
Top 5
Mar 26, 2022
Straightforward policies, flexible, and high availability
Pros and Cons
  • "Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration can be done using the GUI, and when we compare Fortinet FortiGate with other solutions the firewall policies are very easy to understand."
  • "When we cluster the two Fortinet FortiGate boxes together we have some issues."

What is our primary use case?

In my company, I'm using SSL VPN to connect external users who connect to our firewall to do some maintenance work. We have approximately 50 sites in our company and most of them are using Fortinet FortiGate.

What is most valuable?

Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately one year.

What do I think about the stability of the solution?

Fortinet FortiGate has worked very well for what we are using it for. The stability is very good. It has very high availability.

Buyer's Guide
Fortinet FortiGate
September 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
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What do I think about the scalability of the solution?

When we cluster the two Fortinet FortiGate boxes together we have some issues.
When one of the boxes is active, we can't see the HA box in the same console.

How are customer service and support?

We have not used the support from Fortinet FortiGate. We do all the support of the solution internally.

How was the initial setup?

The initial setup of Fortinet FortiGate was very simple and straightforward.

What about the implementation team?

We did the implementation ourselves.

What other advice do I have?

I rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohamed El-Sherbini - PeerSpot reviewer
IT Manager at Mada Insurance
Real User
Mar 23, 2022
Easy to use UI, excellent support, and simple implementation
Pros and Cons
  • "The most valuable features of Fortinet FortiGate are the ease of use and the UI; it has always provided me with what I needed and I have no need for additional costs that other solutions have, such as Sophos."
  • "Fortinet FortiGate should improve the VPN tokens."

What is our primary use case?

I am using Fortinet FortiGate for security on all devices, VPN, and IPsec.

What is most valuable?

The most valuable features of Fortinet FortiGate are the ease of use and the UI. It has always provided me with what I needed. I have no need for additional costs that other solutions have, such as Sophos.

What needs improvement?

Fortinet FortiGate should improve the VPN tokens. 

The upgrades should be reviewed more frequently, such as daily, to avoid any corruption or issues that can happen, without losing my VPN client. We should not need to downgrade the solution to fix the problems until the Fortinet FortiGate support solves it.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately nine years.

What do I think about the stability of the solution?

Fortinet FortiGate is a stable solution.

What do I think about the scalability of the solution?

I have found Fortinet FortiGate to be scalable.

Fortinet FortiGate is good for medium to large-sized enterprises.

How are customer service and support?

The support from Fortinet FortiGate is amazing.

How was the initial setup?

The setup of Fortinet FortiGate is straightforward.

What about the implementation team?

I am able to do the implementation myself. There is no need for assistance.

What's my experience with pricing, setup cost, and licensing?

The license of Fortinet FortiGate should be reduced.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiGate a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
September 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,109 professionals have used our research since 2012.
Senior System Engineer at Effvision
Real User
Mar 23, 2022
Secure, simple implementation, and responsive support
Pros and Cons
  • "The most valuable features of Fortinet FortiGate are the rules and quality of service."
  • "I advise others Fortinet FortiGate has an easy configuration and it does not take much time to learn about the rules that you will need to apply for your company."
  • "Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message."

What is our primary use case?

Fortinet FortiGate can be deployed on the cloud, on-premise, or hybrid setups.

Our clients use Fortinet FortiGate as a firewall for their business.

What is most valuable?

The most valuable features of Fortinet FortiGate are the rules and quality of service.

What needs improvement?

Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately five years.

What do I think about the stability of the solution?

The stability of Fortinet FortiGate is good.

What do I think about the scalability of the solution?

Fortinet FortiGate is scalable.

We have approximately 25 people that are using this solution. We do not plan to increase usage.

How are customer service and support?

If we have an issue we can contact support. We have had good experiences with the support from Fortinet FortiGate.

Which solution did I use previously and why did I switch?

I have previously used Azure firewalls.

How was the initial setup?

The initial setup of Fortinet FortiGate is simple. It is not complex. The whole process took us one day.

What about the implementation team?

We did the implementation of the solutions ourselves.

We have approximately five engineers that do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

Other firewalls are more expensive than Fortinet FortiGate, such as the Azure firewall.

We are on an annual license and it is approximately 6,000 Egyptian Pound(EGP). 

What other advice do I have?

I advise others Fortinet FortiGate has an easy configuration and it does not take much time to learn about the rules that you will need to apply for your company.  When you connect to the main server you have high security.

I rate Fortinet FortiGate an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1392267 - PeerSpot reviewer
Fraud Risk Analyst at a university with 1,001-5,000 employees
Real User
Mar 22, 2022
Easy to use, stable, and scalable product that provides protection against internal and external threats
Pros and Cons
  • "Fortinet FortiGate protects against internet-based threats, both internal and external, and is scalable, stable, easy to use, and easy to install."
  • "This product needs to have an analysis feature, rather than having the analysis done through the integration of a different product."

What is our primary use case?

We use Fortinet FortiGate for the internet, particularly to provide protection against internal and external threats.

What is most valuable?

What I found most valuable from Fortinet FortiGate is that it gave us better protection against internet-based threats. Aside from giving us good protection, it is also easy to use, and it's fully automated.

What needs improvement?

An additional feature I'm expecting from Fortinet FortiGate is for it to have an analysis feature, rather than having the analysis done via integration with a different product.

For how long have I used the solution?

We have been using Fortinet FortiGate for six years.

What do I think about the stability of the solution?

I found Fortinet FortiGate to be a stable product.

What do I think about the scalability of the solution?

Fortinet FortiGate is a scalable product.

How are customer service and support?

I had issues with Fortinet FortiGate more than three years ago, and I opened a support ticket, and we were able to solve the issues. The support for this product was fast.

How was the initial setup?

The installation process for Fortinet FortiGate was very easy. Installation was done by one technician, e.g. one technician was enough.

What about the implementation team?

This product was implemented by a Fortinet partner.

What other advice do I have?

We've been using this version of Fortinet FortiGate: 300E. I also have experience with Fortinet FortiAnalyzer.

We have one technician in charge of the installation, and one manager in charge of managing this product. We have 500 users of Fortinet FortiGate, and we currently have no plans of increasing the number of users.

My recommendation to people looking into implementing this product is that they should use Fortinet FortiAnalyzer with Fortinet FortiGate to analyze the traffic.

My rating for Fortinet FortiGate is nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network/Systems Administrator at TRSP
Real User
Mar 5, 2022
Reliable, simple implementation, and helpful support
Pros and Cons
  • "The scalability is good in Fortinet FortiGate."
  • "The solution from Fortinet FortiGate is very good, and our experience has been very good."

    What is our primary use case?

    We are using Fortinet FortiGate for our security needs in an organization. You can have application and transport-based security. It functions according to the needs of the customer and there are additional add-ons that can be provided. Overall it is a good product.

    For how long have I used the solution?

    I have been using Fortinet FortiGate for a few years.

    What do I think about the stability of the solution?

    Fortinet FortiGate is a stable solution.

    What do I think about the scalability of the solution?

    The scalability is good in Fortinet FortiGate.

    We have approximately 2,000 users using Fortinet FortiGate.

    How are customer service and support?

    The solution from Fortinet FortiGate is very good. Our experience has been very good.

    How was the initial setup?

    The implementation of Fortinet FortiGate was simple.

    What's my experience with pricing, setup cost, and licensing?

    If the price of the license in Fortinet FortiGate was less expensive it would be better.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Fortinet FortiGate an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Yassin Hassan - PeerSpot reviewer
    Senior Technical Support Engineer at a agriculture with 1,001-5,000 employees
    Real User
    Mar 4, 2022
    I can manage all of my on-prem devices from the cloud
    Pros and Cons
    • "I like Fortinet's cloud management, as it allows me to manage all my devices in different branches for three cloud accounts, and even though I use on-prem devices, I can manage everything on the cloud."
    • "I would like Fortinet to add more automation to FortiGate."

    What is our primary use case?

    FortiGate covers multiple schemes. I am using the firewall for basic protection. The work console and access console are powerful tools.

    What is most valuable?

    I like Fortinet's cloud management. It allows me to manage all my devices in different branches for three cloud accounts. Even though I use on-prem devices, I can manage everything on the cloud.

    What needs improvement?

    I would like Fortinet to add more automation to FortiGate.

    For how long have I used the solution?

    We've been using FortiGate for six years.

    What do I think about the stability of the solution?

    FortiGate is a highly stable system.

    What do I think about the scalability of the solution?

    FortiGate covers everything we need. Our company has looked into changing our firewall, but I recommended this solution because it meets all our requirements. Currently, we have between 150 to 200 users covered by the platform.

    How are customer service and support?

    Fortinet technical support is nice.

    How was the initial setup?

    Setting up FortiGate isn't complicated. I handled the installation myself, but we have two technicians responsible for maintenance. 

    What's my experience with pricing, setup cost, and licensing?

    We have a yearly subscription. 

    What other advice do I have?

    I rate FortiGate eight out of 10. I'm from Egypt, and FortiGate has a vast share of the security market in this country. Fortinet isn't the leader in routing or switching, but they have a nice share in security.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1285998 - PeerSpot reviewer
    Product Manager at a comms service provider with 1,001-5,000 employees
    Real User
    Mar 1, 2022
    Affordable, reliable, and scalable
    Pros and Cons
    • "I'm pretty happy with its reliability. It is also very scalable."
    • "They have to just improve its performance when we enable all UTM features. When you enable all the features, the performance of FortiGate, as well as of Sophos and SonicWall, goes down."

    What is our primary use case?

    In my previous company, which was a silver partner, we installed 300 and 301 for a few use cases. The most selling product at that time was FortiGate 100E.

    What is most valuable?

    I'm pretty happy with its reliability. It is also very scalable.

    What needs improvement?

    They have to just improve its performance when we enable all UTM features. When you enable all the features, the performance of FortiGate, as well as of Sophos and SonicWall, goes down.

    For how long have I used the solution?

    I worked with this solution for four years in my previous company.

    What do I think about the stability of the solution?

    It is very stable. When you compare it with Palo Alto, it is stable.

    What do I think about the scalability of the solution?

    It is very scalable.

    How are customer service and support?

    They are very knowledgeable and helpful.

    How was the initial setup?

    Based on what my engineers told me, it is easy to install. It is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    It is affordable. Palo Alto is much more expensive than Fortinet.

    What other advice do I have?

    I would rate it a nine out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1784364 - PeerSpot reviewer
    Founder / Principal at a tech services company with 1-10 employees
    Real User
    Mar 1, 2022
    The hardware is reliable, and it provides best performance per dollar spent and ease of licensing and management
    Pros and Cons
    • "It increases security posture and is helpful for firewall reporting, intrusion protection, web filtering, and SD-WAN implementation."
    • "Most of the customers look at Cisco, Cisco Meraki, Palo Alto, and Fortinet, and they go with Fortinet because of the best performance per dollar spent and ease of licensing and management."
    • "The cloud management and automation capability could be improved."

    What is our primary use case?

    We're a Fortinet partner and reseller. We work with FortiGate models 40 through 600, and our customers have hybrid and on-prem deployments. The cloud providers are Microsoft Azure and Wasabi.

    Its use cases are related to increasing the security posture, SD-WAN implementation, simplified management and licensing, and cost savings.

    What is most valuable?

    It increases security posture and is helpful for firewall reporting, intrusion protection, web filtering, and SD-WAN implementation.

    The hardware is reliable. There are no surprises in terms of performance or add-on pricing.

    What needs improvement?

    The cloud management and automation capability could be improved.

    For how long have I used the solution?

    I have been working with this solution for six years.

    What do I think about the stability of the solution?

    Its stability is excellent.

    What do I think about the scalability of the solution?

    Its scalability is very good. There are 100 to 3,000 users, and they are knowledge workers with different roles, such as engineers, lawyers, accountants, etc.

    How are customer service and support?

    Their technical support is very good. I would rate them a four out of five.

    Which solution did I use previously and why did I switch?

    Most of the customers replaced Cisco.

    How was the initial setup?

    It is straightforward for someone with Fortinet experience. If you don't know anything about Fortinet, you can take it out of the box and plug it in.

    Its deployment is usually on a location-by-location basis. Each location often takes one day for the implementation of a new data service. One person is usually enough for its deployment and maintenance.

    What was our ROI?

    I don't know the numbers, but it typically results in a 20% to 30% reduction in data communications costs.

    What's my experience with pricing, setup cost, and licensing?

    Fortinet costs are 25% lower than the high-cost provider. There is an equipment cost and a recurring monthly cost for licenses and technical support.

    Which other solutions did I evaluate?

    Most of the customers look at Cisco, Cisco Meraki, Palo Alto, and Fortinet. They go with Fortinet because of the best performance per dollar spent and ease of licensing and management.

    What other advice do I have?

    I would advise sizing the equipment appropriately to support future growth. You should look for a four to six-year life of a server. You should compare vendors for price versus performance, ease of management, ease of use, and completeness of features.

    I would rate it a nine out of 10. We've had a good experience with it. There were no surprises.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
    PeerSpot user
    Ali ALI - PeerSpot reviewer
    Network Administrator at frieslandcampina
    Real User
    Top 10
    Feb 27, 2022
    Reasonably priced, but the scalability has limitations, and is unreliable
    Pros and Cons
    • "The interface is very good."
    • "Performance and technical support are the main issues with this solution."

    What is our primary use case?

    Fortinet FortiGate is being used in our company.

    What is most valuable?

    The interface is very good.

    What needs improvement?

    There are limited features.

    Scalability could be improved.

    The issues with the IOS are that they occasionally hang. They are not as reliable as they once were. 

    When there is an issue with IOS, new updates are introduced, but the updates also have a lot of issues.

    Performance and technical support are the main issues with this solution.

    When compared to Cisco ISE, the device administration is not very good.

    Fortinet is not very good at firewalls when compared to Cisco. Cisco offers full administration control, TripleA, SQT, they use TACACS security protocols, and they have much more control. Cisco's approach is superior.

    For how long have I used the solution?

    I have been working with Fortinet FortiGate for four or five years.

    This year, we're removing the Fortinet and switching to Cisco ISE to cut security.

    What do I think about the stability of the solution?

    There are issues with the stability of this solution.

    What do I think about the scalability of the solution?

    There are limitations to scalability.

    How are customer service and support?

    When compared with Cisco, the technical support is not very impressive.

    How was the initial setup?

    The initial setup is very easy. It is not complex.

    When compared to Cisco, it is very easy.

    What's my experience with pricing, setup cost, and licensing?

    Pricing is lower than Cisco.

    What other advice do I have?

    Fortinet FortiGate is not a bad option.

    I would rate Fortinet FortiGate a five out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Raphael Haroun  Ikyagh - PeerSpot reviewer
    Network Administrator at Letshego
    Real User
    Feb 23, 2022
    Security solution that protects our internal network, but it could be more secure
    Pros and Cons
    • "Initial setup is straightforward; there weren't too many issues with setting it up and it takes one hour or so."
    • "The solution could be more secure and stable."

    What is our primary use case?

    We use this solution for security and to protect our internal network from the internet.

    This solution is deployed on-premise.

    My company has 300 people at HQ. We have about 60 users in practice and 10-15 users per branch.

    What is most valuable?

    I am satisfied with the solution for now.

    What needs improvement?

    The solution could be more secure and stable.

    For how long have I used the solution?

    I have been using Fortinet for over four years.

    What do I think about the stability of the solution?

    Stability could be improved.

    What do I think about the scalability of the solution?

    It's scalable. It's an SD-WAN application, so on every site we have a FortiGate firewall there.

    How are customer service and support?

    I think there is a third-party vendor that is helping with technical support.

    Which solution did I use previously and why did I switch?

    I have not been exposed to working with any other firewall except the FortiGate. At one point, our network was strictly on Cisco routers and switches. At that time, I was not exposed to having access to the security aspect of that, so I couldn't say which devices would be used for protection.

    How was the initial setup?

    Initial setup is straightforward. There weren't too many issues with setting it up. It takes one hour or so.

    What about the implementation team?

    We used a consultant.

    What's my experience with pricing, setup cost, and licensing?

    You need to pay a license for this solution. Our licensing is now done in our subsidiary.

    What other advice do I have?

    I would rate this solution 7 out of 10.

    Compared to Cisco, I think the Cisco routers are actually more stable.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2026
    Buyer's Guide
    Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.