What is our primary use case?
There are many features that we can use. We can see all the logs. Additionally, we can connect with other devices like the FortiManager. We also have a new feature.
We mainly use the Next Generation Firewall for enhancing security. It has powerful capabilities compared to traditional firewalls, especially when dealing with current threats like those in Azure. The Next Generation Firewall can handle more effectively.
What is most valuable?
The FortiGate Next-Generation Firewall is always updating. For example, if there is a big attack, they fix it in their firmware. They release new firmware with the necessary patches to address the vulnerabilities.
Mainly, we are more secure than with the traditional firewall. The Next Generation Firewall helps a lot in defending against various types of attacks.
What needs improvement?
In terms of solutions, for now, we don't have any SD-WAN. Yeah. We are planning to implement SD-WAN due to some failures we experienced last year. For our high availability design, this would be beneficial.
So I would like to have SD-WAN as a part of the Next Generation Firewall. It would enhance high availability.
For how long have I used the solution?
I work with the FortiGate Next-Generation Firewall. We started using FortiGate about five to six years ago. We have been using various versions and migrated to newer ones over time.
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What do I think about the stability of the solution?
It's stable, quite stable. We also have it set up as a firewall with high availability. We were also talking about SD-WAN for our future plans for our stores, mainly for the internal lines, because this SD-WAN technology is something we would like to implement.
What do I think about the scalability of the solution?
It is a scalable solution. We can connect it to any network or with other brands, not only Fortinet. For instance, we can configure it with Cisco or any other brand for connectivity.
In our company, it protects around 500 endpoints.
How are customer service and support?
Customer service and support have different levels of support—level one, level two, level three—based on the severity of the issue. They can also provide scheduled delivery. We usually never face any significant problems with their support.
I am satisfied with the support. They have good knowledge.
How was the initial setup?
The first setup process was easy to do. It was not difficult at all.
What about the implementation team?
We set it up ourselves. We created policies, firewall rules, IPsec VPN configurations, and everything was handled by our team.
The deployment took around five days, and the process was quite easy. The setup was straightforward. If we encountered any issues, we could contact Fortinet support. They were helpful and provided support through the hotline in urgent issues.
Maintenance is quite easy. I did it myself. It's user-friendly. We can use the GUI, or we can use the command line, but the GUI is more user-friendly. So it's good.
What's my experience with pricing, setup cost, and licensing?
The price is not very expensive compared to Cisco or Palo Alto. Like Palo Alto, which is the most expensive product.
Which other solutions did I evaluate?
We have always been using Fortinet. It has been quite stable for us.
What other advice do I have?
I would recommend it to other users. Overall, I would rate the solution a nine out of ten. It is a good solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.