We use FortiGate to restrict access from internal, external, and some applications from publishing to the internet. This solution helps us achieve our purpose.
Senior Manager at ITX360 (Pvt) Ltd
Straightforward deployment, is stable, and scalable
Pros and Cons
- "The solution is user-friendly."
- "To stay ahead of the competition Fortinet FortiGate IPS needs to think about how to adjust pricing."
What is our primary use case?
What is most valuable?
The solution is user-friendly. Fortinet FortiGate IPS has a feature called SPVen. The solution is easy to configure, the activation is perfect, the tech support is good, and the back-end database is good.
What needs improvement?
Price is a major competitor in the market for solutions. When we compare solutions, it's important to consider the pricing. To stay ahead of the competition Fortinet FortiGate IPS needs to think about how to adjust pricing. Most people prefer to use Apollo setpoint.
For how long have I used the solution?
I have been using the solution for over eight years.
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Fortinet FortiGate
September 2026
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What do I think about the stability of the solution?
I give the stability a nine out of ten.
What do I think about the scalability of the solution?
I give the scalability a nine out of ten.
We have around 500 people including IT engineers and developers using the solution.
Which solution did I use previously and why did I switch?
I have previously used Check Point IPS and switched to Fortinet FortiGate IPS because of the cost and because Check Point IPS requires separate licensing.
How was the initial setup?
The initial setup is straightforward. We can do the basic steps in as little as 30 minutes. If we need to do more detailed work and fine-tuning, it may take longer. But the basics can be done quickly.
What about the implementation team?
We completed the implementation in-house.
What's my experience with pricing, setup cost, and licensing?
I give the pricing of the solution a six out of ten.
What other advice do I have?
I give the solution a nine out of ten.
The solution's maintenance can be completed by one person.
I recommend the solution to other users.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
CEO at a computer software company with 1-10 employees
Helps us filter intrusions from the internet with good signature-based anomaly detection and zero-day protection features
Pros and Cons
- "We like signature-based anomaly detection and zero-day protection features."
- "Fortinet can add some Machine Learning and AI to improve its accuracy and give it an edge on IPS detection and protection."
What is our primary use case?
We use Fortinet FortiGate IPS to filter intrusions from the internet as the Edge firewall and to protect our server farm.
What is most valuable?
We like signature-based anomaly detection and zero-day protection features. For zero-day protection, we use Cloud Sandboxing, so whenever the zero-day threat occurs, it automatically sends it to its Cloud Sandbox. After getting information from Cloud Sandbox, then the intrusion is defined.
What needs improvement?
Fortinet can add some Machine Learning and AI to improve its accuracy and give it an edge on IPS detection and protection. They have some machine language learning but can still improve using AI.
For how long have I used the solution?
We have been using this solution for almost eight years.
What do I think about the stability of the solution?
It is stable, as it can be verified from Gartner's report and previously on NSS lab test reports. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
It is scalable, and I rate the scalability a seven out of ten.
How are customer service and support?
For level 1 and 2 support, our technical team can handle these cases in-house. But for higher-priority cases, we use Fortinet technical support. They have a technical assistance center in India and escalate to France for complex or higher-priority problems. I rate the technical support in India a six out of ten.
How was the initial setup?
There is a lot of documentation from the vendor side for the setup, which is good, and we have some hands-on experience with the product. So with help from their technical assistance center and their system engineer, the setup is good.
The setup can be done in-house, but we have partners and colleagues with eight years of experience using the product, so we are comfortable with it.
The setup depends on customer requirements and the scope of the work. We rate the setup as difficult because it depends on the variety of servers. The more platforms there are the more signatures or IPS rules that need to be customized. So based on the requirements, we see the full list of servers and full features they want to protect, calculate the expertise level required and what needs to be deployed on the system to set it up. A mid-level consultant can deploy it, which can be completed within two to three days if the customer is clear on their requirements.
What's my experience with pricing, setup cost, and licensing?
It has a competitive price. I rate the price an eight out of ten compared to other IPS solutions. Fortinet is a bit higher in terms of price.
What other advice do I have?
I rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner / Integrator / Reseller
Buyer's Guide
Fortinet FortiGate
September 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,109 professionals have used our research since 2012.
System Engineer at InnovAccer Inc.
Easy to manage with good UI and an easy setup
Pros and Cons
- "It is easy to set up."
- "Whitelisting could be better."
What is our primary use case?
At the moment, we are moving things around.
We were using the solution as a firewall, and for VPN access as well. We could do user creation on it and just allow users access.
What is most valuable?
It's very easy to manage things like the IPs or the URLs we need to whitelist.
In terms of the user, we need to create one or just provide access. We have separate groups, which is useful.
The UI is also very familiar. It makes the solution easy to access and we find it easy to do the things we need to do thanks to the user interface.
It is easy to set up.
What needs improvement?
Whitelisting could be better. We'd like to be able to automate more so we can whitelist in bulk. It would be ideal to have the ability in this tool or to have a tool that could plug in and allow us to do whitelisting in batches.
For how long have I used the solution?
I've been using the solution for more than a year.
What do I think about the stability of the solution?
The solution is mature. It's been in the market for a long time. There are no bugs or glitches. The performance is good. It doesn't crash or freeze. It's quite reliable.
How are customer service and support?
I've only used technical support once or twice to deal with a few issues. They were helpful and responsive. Support typically answers very quickly, with results in minutes.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We're in the process of moving to Palo Alto.
How was the initial setup?
The solution is very straightforward to set up. The deployment took a maximum of one week. After that, we had everything up and running.
What's my experience with pricing, setup cost, and licensing?
I'm not aware of the exact cost involved in relation to licensing.
What other advice do I have?
I'm a customer and end-user.
I've used the solution across two or three companies.
Before choosing this solution, I'd advise users to ensure its capabilities match with the company's needs.
I'd rate the solution eight out of ten. The UI is good, the solution is easy to implement, and it fits in with various environments. It's a good product.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at PTC (Public Telecomuncation Corporation)
A string firewall that is easy to learn and simple to set up
Pros and Cons
- "The initial setup is very easy."
- "There has been no attack on our servers after we configured the FortiGate IPS."
- "While the security is good, we'd always prefer if it was even better to ensure protection."
What is our primary use case?
We have a Cisco ASA firewall. We have it at the border of the network in front of the internet. With FortiGate, we put it in the middle, then it works behind our server farm to protect our server farm from attacks, from viruses.
What is most valuable?
It is a strong firewall.
The product offers many features.
There has been no attack on our servers after we configured the FortiGate IPS. No more attacks are coming. We are very secure.
The initial setup is very easy.
I have found the solution to be stable.
It's possible to scale the solution.
What needs improvement?
So far, everything has been good for us. We haven't had any issues.
While the security is good, we'd always prefer if it was even better to ensure protection.
For how long have I used the solution?
I have three years of experience with the solution.
What do I think about the stability of the solution?
It is a very stable product. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution can scale well.
We have five engineers using the solution.
A lot of medium and even small companies use the solution in our country.
I'd rate the solution eight out of ten.
How are customer service and support?
If we run into issues, we can contact support. They are helpful and responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Cisco ASA IPS as our old IPS. It was old, and we needed a newer product. We also liked the FortiGate support of the UTM feature. It allows for the inspection of Layer 7 in a more effective way than Cisco ASA. It is advanced. FortiGate is very, very advanced.
How was the initial setup?
The initial setup is very simple and straightforward. It is not a complex process.
The deployment is quick. It only takes a couple of minutes.
We have two people that can handle any maintenance tasks.
What about the implementation team?
We search for details and watch videos and are able to handle the process by ourselves. It's a solution that's easy to learn.
What's my experience with pricing, setup cost, and licensing?
We bought the solution three years ago, and it came with five days of training from the local company. It cost us around $73,000 for three years.
It's expensive, however, compared to Cisco, it's not too expensive.
What other advice do I have?
I'm an end-user.
We are using the latest version of the solution.
I'd recommend the product to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Security Manager at a tech services company with 10,001+ employees
Easy to use, beneficial security reports, and useful blocking
Pros and Cons
- "Fortinet FortiGate's most valuable features are the UTM package which provides internet blocking restrictions and load balancing, additionally, the solution is easy to use and the security reporting is good, and the security fabric which they have launched Fortinet FortiGate IPS is very good in terms of giving details."
- "Fortinet FortiGate can improve performance. There was a huge challenge in terms of CPU and memory where the IPS engine would keep triggering. There were random spikes of overutilization in the CPU and memory resources. They have to work on CPU and memory stability considering these IPS engines. A few versions were very unstable."
What is our primary use case?
Fortinet FortiGate is used as an inline intrusion prevention tool to detect and scan ongoing connections and data. It will take action, either by blocking or intimating in real-time.
What is most valuable?
Fortinet FortiGate's most valuable features are the UTM package which provides internet blocking restrictions and load balancing. Additionally, the solution is easy to use and the security reporting is good. The security fabric which they have launched Fortinet FortiGate IPS, it's very good in terms of giving details.
What needs improvement?
Fortinet FortiGate can improve performance. There was a huge challenge in terms of CPU and memory where the IPS engine would keep triggering. There were random spikes of overutilization in the CPU and memory resources. They have to work on CPU and memory stability considering these IPS engines. A few versions were very unstable.
The current Fortinet FortiGate IPS package has only standard options. If they could work around optimizing those packages for different needs it would be better. There might be a media company, or banking organization, which needs a different set of signatures and different bundles on priority. If they could segregate that in terms of organization and needs, or at least institutional-wise segregation, that could be great.
For how long have I used the solution?
I have used Fortinet FortiGate within the past 12 months.
What do I think about the stability of the solution?
Fortinet FortiGate could improve the stability, we used different versions and they were unstable over time which caused an overall device error.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate is a challenge. However, the cloud version is easy.
How are customer service and support?
I have had to use the support a number of times when we had overutilization of resources.
I rate the support from Fortinet FortiGate a six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of Fortinet FortiGate was easy. This is a common feature across Fortinet devices.
What's my experience with pricing, setup cost, and licensing?
There is a license required to use Fortinet FortiGate with all the features. It has to be updated with the threats on an ongoing basis for the signatures to prevent threats and a license is needed to receive those security updates.
The price of the solution is worth it for the features.
What other advice do I have?
My advice to others would be to have Fortinet FortiGate optimized. It is a good tool to be switched on and used in a live production environment. It is important to optimize rather than directly use the pro package, the full IPS package provided by the vendor.
Fine-tuning the solution according to the organization's needs will help in optimizing the utilization of CPU and memory because the whole bundle has too many features which might not be needed for the organization. Enabling the solutions and running it on the first default mode and then optimizing it using the customized package, would help a lot in stabilizing the device.
I rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
ICT Professional at a tech services company with 51-200 employees
Fully integrates with our infrastructure appliances, offering useful application control capabilities
Pros and Cons
- "The most useful feature of FortiGate IPS for me is Application Control."
- "The support is good because, although the response time for tickets may occasionally take some time, at the end of the day they have always solved the issue at hand."
- "FortGate's IPS reporting could be made better by giving more details regarding the source and destination of network traffic when it comes to the overview section. This would allow me to more easily follow the flow of traffic based on IP addresses, without having to integrate the IPS with other products that perform more sophisticated traffic analysis."
What is our primary use case?
Our infrastructure includes both FortiGate (81E series) and Cisco Meraki appliances, and we have fully integrated FortiGate IPS with these devices. Essentially, whenever I secure the WAN and LAN and enhance them with security profiles, I will use the IPS's Web Filtering and Application Control features.
What is most valuable?
The most useful feature of FortiGate IPS for me is Application Control.
What needs improvement?
FortGate's IPS reporting could be made better by giving more details regarding the source and destination of network traffic when it comes to the overview section. This would allow me to more easily follow the flow of traffic based on IP addresses, without having to integrate the IPS with other products that perform more sophisticated traffic analysis.
Another improvement, that may only tangentially relate to the IPS, would be to include more functionality and details regarding SD-WAN (such as the ISDB), in order to make it more secure.
For how long have I used the solution?
I've been using Fortinet FortiGate IPS for about seven years.
What do I think about the stability of the solution?
The stability is fine, but it would be even better if we were to deploy another appliance for higher availability of access, such that there is no downtime at all.
What do I think about the scalability of the solution?
The scalability of the IPS fits my current needs well. If we were to take on more users, however, we would likely have to change both our appliance and the license.
How are customer service and support?
The support is good because, although the response time for tickets may occasionally take some time, at the end of the day they have always solved the issue at hand. What is also nice is that they can connect with you remotely and help support you at any point.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup was easy for me because I deploy appliances off all kinds and sizes, large and small. I would give the setup a 4/5 in terms of ease.
What's my experience with pricing, setup cost, and licensing?
I pay €1,200 per year for the license along with Fortinet's 81E firewall appliance. I would rate this pricing as 3/5 stars, and I believe the price is reasonably similar to its competitors in the market, being somewhere in the middle.
What other advice do I have?
Given my experience and the fact that FortiGate are a leader in the market, I would rate FortiGate IPS a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Occupational safety technician at Concremat
Filtering information is easy with this stable and scalable solution
Pros and Cons
- "The solution provides an easy way to filter information and the Fortinet lab is a great place to discover new things."
- "The interface and product support could use improvement."
What is our primary use case?
Our company has 500 users of the solution.
What is most valuable?
The solution provides an easy way to filter information and the Fortinet lab is a great place to discover new things.
What needs improvement?
The interface and product support could use improvement.
For how long have I used the solution?
I have used the solution for fifteen years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Product support could use improvement.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The solution is offered as an annual license.
What other advice do I have?
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT at Stak
User-friendly, powerful, and has useful training certifications available
Pros and Cons
- "I love the interface."
- "The product is very user-friendly, it is quite scalable, I love the interface, the power is great, and I have a limited embedded team in IT with one man on the team for 1,000 users who can manage all the infrastructure due to the fact that the console is very easy, and the people are very happy with the results pertaining to that interface."
- "The reporting was limited."
What is our primary use case?
I rent spaces for the company. I provide the services for the internet for that company, something like coworking. I need to create policies to prevent intrusions on my clients. I create the policies for each client, and I select the company and create the policy with the specific needs. After that, I apply it for the WLAN for that client. That way, I prevent intrusions on the network.
What is most valuable?
It meets my needs.
The product is very user-friendly.
It is quite scalable.
I love the interface.
The power is great.
I have a limited embedded team in IT. I have one man on the team for 1,000 users. And this person can manage all the infrastructure due to the fact that the console is very easy, and the people are very happy with the results pertaining to that interface.
Also, I have created VPNs for all my users to work from their homes.
What needs improvement?
It is very complex.
There are a variety of improvements that can be made.
The reporting was limited. I had to use FortiAnalyzer to obtain a complete solution. The reports are very limited with the solution, basically. Once you implement FortiAnalyzer, you can create very, very detailed reports for all the networks.
For how long have I used the solution?
I've been using the solution for two years now.
What do I think about the scalability of the solution?
The solution scales well. It's not an issue at all if you need to expand.
How are customer service and support?
Technical support is good. I have additional support from my provider. My provider is a Platinum partner, and half of the technicians have Level 7 or 8 in Fortinet certifications.
Which solution did I use previously and why did I switch?
In the past, I was working with Cisco and Aruba, however, this was more power and the cost was great.
How was the initial setup?
The setup is a bit complex. However, I only need three weeks to create the machines' settings.
What's my experience with pricing, setup cost, and licensing?
For two firewalls with IPS and two access points, FortiAnalyzer, with maybe ten switches, we pay maybe $4,000 a year.
We don't pay any additional costs.
What other advice do I have?
I use a lot of Fortinet devices.
I'm a customer and end-user.
I'd rate the solution ten out of ten.
Everything is good. The support is very, very expert. When you need help, all the people are ready to assist - and that is great. Only I recommended new users to take maybe the certification basics, NSE 1, NSE 2. It's free in the academy for Fortinet. Most problems you can fix with that information and that education, so it's very helpful to be knowledgable.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology Manager at Tech Mahindra Limited
Expandable and reliable with good local support
Pros and Cons
- "The solution can scale."
- "Overall, it’s a good solution, and I would recommend it to others."
- "The interface could be better."
What is our primary use case?
We use the solution for security reasons. It's our wall between the inside to outside. That's why we are using it. We use it for VPNs also. People who work outside of the office use the VPN through the firewall, for example.
What is most valuable?
The solution is quite stable.
The solution can scale.
We have good local support.
What needs improvement?
The interface could be better.
We would like the initial setup to be a bit easier.
It isn’t missing any features. We’re pretty happy with it.
For how long have I used the solution?
I’ve been using the solution for two years.
What do I think about the stability of the solution?
It’s very stable. There are no bugs or glitches. It doesn’t crash or freeze. It’s reliable.
What do I think about the scalability of the solution?
While the solution is scalable, we don’t need to scale it for our operations.
We have about 80 people on the solution right now.
How are customer service and support?
We have a local company that assists us with support when we need it. They are pretty good.
How was the initial setup?
The solution is pretty easy to set up. However, you do need some previous knowledge. It helps if you understand the environment. It’s not hard per se, however, it can be a bit tricky. We’d like it if it was a bit easier.
What's my experience with pricing, setup cost, and licensing?
I can’t speak of how much the cost of the license it. I don’t have any details in relation to the pricing.
What other advice do I have?
I am a customer and end-user.
I’m not sure which version of the solution we’re using.
It is a good solution. I’d recommend it to others.
Overall, it’s a good solution, and I would recommend it to others.
I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network/Systems Administrator at TRSP
High efficiency, reliable, and straightforward setup
Pros and Cons
- "The most valuable feature of Fortinet FortiGate IPS is its efficiency."
- "Fortinet FortiGate IPS has helped increase the efficiency of our network operations and we are experiencing fewer queries in the network and security domain."
- "I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better."
What is our primary use case?
Fortinet FortiGate IPS are used for intrusion prevention and for protecting from intrusion.
How has it helped my organization?
Fortinet FortiGate IPS has helped increase the efficiency of our network operations and we are experiencing fewer queries in the network and security domain.
What is most valuable?
The most valuable feature of Fortinet FortiGate IPS is its efficiency.
For how long have I used the solution?
I have been using Fortinet FortiGate IPS for approximately one year.
What do I think about the stability of the solution?
Fortinet FortiGate IPS is highly reliable and stable. We have not had any major issues in network operations due to this firewall and security enhancements.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate IPS is good.
We have approximately 1,000 users using the solution. We plan to increase the usage of the solution.
How are customer service and support?
I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better.
How was the initial setup?
The initial setup of Fortinet FortiGate IPS is straightforward. The implementation can be done in two to three days. However, it depends on your network infrastructure and the configurations.
What about the implementation team?
The implementation of Fortinet FortiGate IP can be done in-house if you have a good sizable team. However, in our case, we took the services of a consultant to migrate it.
We have a team of two to three people who can do the deployment and migrations.
What other advice do I have?
I recommend this solution to others. It's a very stable, reliable, and scalable solution.
I rate Fortinet FortiGate IPS an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: September 2026
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