Fortinet FortiGate Reviews

FortiGate is a great solution, although initially, it faced challenges in the Brazilian market due to lower brand recognition than Cisco. However, explaining and demonstrating its product format and offerings has proven easy. The cost-effectiveness and better features of FortiGate have made some clients skeptical. We set up a trial period, and they eventually opted for it. Many clients were convinced it was great after experiencing the solution's capabilities firsthand.

I believe the package offered by FortiGate provides great value for the solution. It integrates well, allowing us to use Wi-Fi solutions, switches, and firewalls with a centralized management portal. The security it provides is great and one of the best in the market.

One area of improvement I've noticed is the lack of built-in monitoring capabilities in the firewall. Currently, we rely on third-party solutions for monitoring purposes. However, I believe the firewall itself has the potential to do a better job in this aspect.

Another aspect of Fortinet that concerns me is related to redundancy. We have a setup with two firewalls working in parallel, which requires a highly adaptable configuration. However, it feels unfair that clients need to purchase two licenses, especially when one of the firewalls serves as a backup. We have noticed that other manufacturers have different policies on this matter.

We have been using the solution for the past 20 years.

I rate the stability of the solution as a nine out of ten.

I rate the scalability of the solution as a seven out of ten.

We have encountered some issues with the support. Although it is included in the solution, the support could be faster.

The initial setup was straightforward.

There has been a return on investment.

When comparing this solution to others, I would rate it a ten out of ten in terms of pricing. However, the issue of requiring a separate license for redundancy is a drawback, and I would rate it a nine out of ten.

The advice I can offer is to compare the entire solution with its competitors. While certain narrow aspects might show some glitches and areas for improvement, when viewed completely, it becomes evident that Fortinet is a great solution. Overall, I would rate the solution as a nine out of ten.

In order to make it even better in the future, improved integration with other vendors' solutions could be beneficial.

FortiGate is compatible enough with other infrastructures, but I encountered difficulties when attempting integration with other infrastructures. So, better compatibility could be an area for improvement.

Another area of improvement could be in terms of changing passwords. For instance, when using FortiGate firewall, you can have the option to set up SSL VPN, allowing users to connect to the network externally. It's like using FortiClient software. But here's the thing, when you have a local account on FortiGate, and you use it to access the network, there is no option to change your password, and that becomes a problem. Especially when you are not using Active Directory and instead relying on the local FortiGate database to create accounts. 

The admin creates the account for you with credentials and a password. But when you try to access using the VPN client software, you have the ability to change your password, and that's not ideal. It's quite challenging. So, if you need to change your password, you have to contact the administrator to change it on the equipment, and that's not convenient, especially in large environments. So, that could be the only solution.

In terms of personal experience, I've been using the product for about seven years. In my current company, it has been three years.

I'm using version 7 for the majority of my equipment, and for some products, it's version 6.6 or something similar.

The product is stable. It offers good stability.

It is a scalable solution. 

The customer service and support have been satisfactory so far.

Positive

FortiGate Next Generation Firewall (NGFW) is easy to deploy. The deployment process is smooth and straightforward.

In my experience, the ROI has been positive.

The price of FortiGate Next Generation Firewall (NGFW) is affordable. I believe it offers reasonable value for the features it provides.

If you're using the IPS version, particularly for ATP, the price is higher due to the IP functionality. However, for other features like web filtering, the price is reasonable. For a year, the license cost for ATP is around $8000. 

So far, I haven't had to pay separately for maintenance or support. It's usually included in the support package, including software support.

Overall, I am satisfied with the product. I would rate it a nine out of ten. 

If you are using it in a small environment, you can go for the FortiGate product. However, if you are implementing it in a very large environment or have specific needs, it's recommended to couple FortiGate with another vendor's solution, like Cisco or Palo Alto. 

We use the solution for network security.

The solution works quite well for us.

The solution is user-friendly in terms of configuration and implementation.

The solution's after-sales service needs improvement.

We have been using the solution for five years.

It is a stable solution.

It is a scalable solution.

The solution's customer service is satisfactory but could be even better.

Neutral

We used Sophos earlier. We switched to Fortinet for its price.

The solution is easy to configure and maintain remotely.

The solution has generated ROI for our customers.

The solution's licenses cost the same for different subscription plans. But the additional costs vary from client to client.

I recommend the solution to others and rate it as a seven.

Fortigate's threat intelligence service has improved how our organization functions.

Fortigate's most valuable feature is that it doesn't need a push policy when writing rules.

Fortigate's hardware capacities could be improved. In the next release, Fortigate should include SSL decryption.

I've been using FortiGate for almost seven years.

Fortigate's stability is good.

The initial setup was easy and took around half a day.

Fortigate's pricing is competitive.

I would give Fortigate a rating of eight out of ten.

The case of FortiGate is for firewall and VPN connection. We are partners and resellers of Fortinet and I'm a director. Our company is based in Malaysia.

FortiGate has improved our operational efficiency. 

The solution provides good firewall security and has great VPN features. The product is generally very simple to deploy and is quite flexible. 

They need to improve features related to mobiles with more and more customers adopting that as their way to manage things. They need to look to the future with their features and meet filtering requirements which the solution cannot currently do. 

I've been using this solution for 10 years. 

The solution is stable. 

The product is not scalable. 

We are self-sufficient in terms of support. 

Initial deployments can be complex depending on the customer's requirements. Implementation can take up to a couple of days. There aren't usually too many issues. The solution requires some maintenance, mainly monitoring. 

The licensing costs are reasonable. You get value for your money. 

It's important to understand your customer's requirements. Once we work that out we then do a round of checks on the security vulnerabilities.

I rate this solution eight out of 10. 

This is an appliance. It is hardware. It's for intrusion detection mainly. It can do routing and switching yet focuses mainly on detection and prevention. 

The most valuable features are the fact that one device can do multiple tasks, such as both routing and firewalling.

It had a good web interface.

You have access to CLI in case you have no web access. 

Technical support has been helpful overall, even though we haven't used them much. 

It's a bit more complex to configure in comparison to Cisco.

The learning curve is a bit higher. 

It's not the least expensive solution on the market. 

We've only had a few issues and everything was solved very fast. We are satisfied with the level of support on offer. 

I've also used Cisco. These solutions are not quite the same. 

I've also used MicroTik, which is slightly less expensive. 

The pricing is okay. In comparison, MicroTik offers better pricing yet has the same functionality. Therefore, it is a bit more of an expensive option.

I'm a customer. We have the drives in our server room.

I'd rate the product eight out of ten. 

We use FortiGate to restrict access from internal, external, and some applications from publishing to the internet. This solution helps us achieve our purpose.

The solution is user-friendly. Fortinet FortiGate IPS has a feature called SPVen. The solution is easy to configure, the activation is perfect, the tech support is good, and the back-end database is good.

Price is a major competitor in the market for solutions. When we compare solutions, it's important to consider the pricing. To stay ahead of the competition Fortinet FortiGate IPS needs to think about how to adjust pricing. Most people prefer to use Apollo setpoint.

I have been using the solution for over eight years.

I give the stability a nine out of ten.

I give the scalability a nine out of ten.

We have around 500 people including IT engineers and developers using the solution.

I have previously used Check Point IPS and switched to Fortinet FortiGate IPS because of the cost and because Check Point IPS requires separate licensing.

The initial setup is straightforward. We can do the basic steps in as little as 30 minutes. If we need to do more detailed work and fine-tuning, it may take longer. But the basics can be done quickly.

We completed the implementation in-house.

I give the pricing of the solution a six out of ten.

I give the solution a nine out of ten.

The solution's maintenance can be completed by one person.

I recommend the solution to other users.

We use Fortinet FortiGate IPS to filter intrusions from the internet as the Edge firewall and to protect our server farm.

We like signature-based anomaly detection and zero-day protection features. For zero-day protection, we use Cloud Sandboxing, so whenever the zero-day threat occurs, it automatically sends it to its Cloud Sandbox. After getting information from Cloud Sandbox, then the intrusion is defined.

Fortinet can add some Machine Learning and AI to improve its accuracy and give it an edge on IPS detection and protection. They have some machine language learning but can still improve using AI.

We have been using this solution for almost eight years.

It is stable, as it can be verified from Gartner's report and previously on NSS lab test reports. I rate the stability an eight out of ten.

It is scalable, and I rate the scalability a seven out of ten.

For level 1 and 2 support, our technical team can handle these cases in-house. But for higher-priority cases, we use Fortinet technical support. They have a technical assistance center in India and escalate to France for complex or higher-priority problems. I rate the technical support in India a six out of ten.

There is a lot of documentation from the vendor side for the setup, which is good, and we have some hands-on experience with the product. So with help from their technical assistance center and their system engineer, the setup is good.

The setup can be done in-house, but we have partners and colleagues with eight years of experience using the product, so we are comfortable with it.

The setup depends on customer requirements and the scope of the work. We rate the setup as difficult because it depends on the variety of servers. The more platforms there are the more signatures or IPS rules that need to be customized. So based on the requirements, we see the full list of servers and full features they want to protect, calculate the expertise level required and what needs to be deployed on the system to set it up. A mid-level consultant can deploy it, which can be completed within two to three days if the customer is clear on their requirements.

It has a competitive price. I rate the price an eight out of ten compared to other IPS solutions. Fortinet is a bit higher in terms of price.

I rate the solution a seven out of ten. 

At the moment, we are moving things around.

We were using the solution as a firewall, and for VPN access as well. We could do user creation on it and just allow users access.

It's very easy to manage things like the IPs or the URLs we need to whitelist. 

In terms of the user, we need to create one or just provide access. We have separate groups, which is useful.

The UI is also very familiar. It makes the solution easy to access and we find it easy to do the things we need to do thanks to the user interface.

It is easy to set up. 

Whitelisting could be better. We'd like to be able to automate more so we can whitelist in bulk. It would be ideal to have the ability in this tool or to have a tool that could plug in and allow us to do whitelisting in batches. 

I've been using the solution for more than a year. 

The solution is mature. It's been in the market for a long time. There are no bugs or glitches. The performance is good. It doesn't crash or freeze. It's quite reliable. 

I've only used technical support once or twice to deal with a few issues. They were helpful and responsive. Support typically answers very quickly, with results in minutes. 

Positive

We're in the process of moving to Palo Alto.

The solution is very straightforward to set up. The deployment took a maximum of one week. After that, we had everything up and running. 

I'm not aware of the exact cost involved in relation to licensing. 

I'm a customer and end-user. 

I've used the solution across two or three companies. 

Before choosing this solution, I'd advise users to ensure its capabilities match with the company's needs. 

I'd rate the solution eight out of ten. The UI is good, the solution is easy to implement, and it fits in with various environments. It's a good product.

We have a Cisco ASA firewall. We have it at the border of the network in front of the internet. With FortiGate, we put it in the middle, then it works behind our server farm to protect our server farm from attacks, from viruses.

It is a strong firewall. 

The product offers many features. 

There has been no attack on our servers after we configured the FortiGate IPS. No more attacks are coming. We are very secure.

The initial setup is very easy.

I have found the solution to be stable. 

It's possible to scale the solution. 

So far, everything has been good for us. We haven't had any issues. 

While the security is good, we'd always prefer if it was even better to ensure protection.

I have three years of experience with the solution. 

It is a very stable product. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The solution can scale well. 

We have five engineers using the solution. 

A lot of medium and even small companies use the solution in our country.

I'd rate the solution eight out of ten.

If we run into issues, we can contact support. They are helpful and responsive. 

Positive

We used Cisco ASA IPS as our old IPS. It was old, and we needed a newer product. We also liked the FortiGate support of the UTM feature. It allows for the inspection of Layer 7 in a more effective way than Cisco ASA. It is advanced. FortiGate is very, very advanced.

The initial setup is very simple and straightforward. It is not a complex process. 

The deployment is quick. It only takes a couple of minutes.

We have two people that can handle any maintenance tasks. 

We search for details and watch videos and are able to handle the process by ourselves. It's a solution that's easy to learn.

We bought the solution three years ago, and it came with five days of training from the local company. It cost us around $73,000 for three years. 

It's expensive, however, compared to Cisco, it's not too expensive. 

I'm an end-user.

We are using the latest version of the solution. 

I'd recommend the product to others.