Our primary use case of this solution is for the UTM it offers and the access to VPN. We have branches in Rio, Singapore and the UK. I'm an information security manager and we are customers of Fortinet.
Information Security at a financial services firm with 51-200 employees
Great web tutor and automated rules by schedule features
Pros and Cons
- "The web tutor and automatic rules by schedule are good features."
- "They've become quite expensive."
What is our primary use case?
What is most valuable?
The most valuable features for me are the web tutor and the automated rules by schedule - the VPN itself.
What needs improvement?
Fortinet is huge in today's market and they've become quite expensive. I think there are products at the same level as Fortinet, but with better prices. They've changed their subscription plan and are now forcing companies to subscribe 24/7.
For how long have I used the solution?
I've been using the solution for around five years.
Buyer's Guide
Fortinet FortiGate
April 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
847,625 professionals have used our research since 2012.
What do I think about the stability of the solution?
We never had any issues or problems related to stability.
What do I think about the scalability of the solution?
There are other products on the market that are a little better than FortiGate in terms of scalability, but in general it's a good solution. We have about 200 users in the company.
How are customer service and support?
We didn't need to contact technical support very much. We had a local partner and if there were problems we contacted them directly.
How was the initial setup?
The initial setup was straightforward. We were implementing on a large project and it took a weekend to completely deploy with all the features, connections and everything.
What other advice do I have?
They have very good documentation and if you've had experience with other products I'm pretty sure that you'd be able to deploy just by reading the documentation.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Network Engineer at Concentus
An intuitive user interface for our SOHO edge protection solution
Pros and Cons
- "This solution has solid UTM features combined with a nice GUI."
- "The Web-filter in this solution is not very good."
What is our primary use case?
We use this solution for edge protection in SOHO and K-12 environments.
How has it helped my organization?
FortiOS has a very good, intuitive GUI.
What is most valuable?
This solution has solid UTM features combined with a nice GUI.
What needs improvement?
The Web-filter in this solution is not very good. Perhaps because Fortinet does not want to compete with its own dedicated solution.
For how long have I used the solution?
Three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiGate
April 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
847,625 professionals have used our research since 2012.
Senior Security Consultant at SEE "Systems Engineering of Egypt"
It has very easy management and an amazing ETM configuration.
Pros and Cons
- "It performs very well."
- "It has very easy management and an amazing ETM configuration."
- "I would like to see more advanced developments of a wireless controller in the future."
What is our primary use case?
My primary use case of this solution is as a data center. It performs very well.
How has it helped my organization?
It has very easy management and an amazing ETM configuration.
What needs improvement?
I would like to see more advanced developments of a wireless controller in the future.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
I think the product is stable. It is amazing.
What do I think about the scalability of the solution?
It is amazing, but sometimes there are issues with Fortinet Integrations. But, I know they are now trying to rectify the problem.
How is customer service and technical support?
We have good technical support from the vendor.
How was the initial setup?
It was very straightforward. An easy installation process.
What other advice do I have?
I think when you look at this product, you must realize that the box hardware and software are vary stable. And, the pricing is perfect.
Disclosure: My company has a business relationship with this vendor other than being a customer: I am a reseller.
Senior Information Security Engineer with 501-1,000 employees
It's excellent and we strongly recommend it, but WAN link load balancing needs improving.
What is most valuable?
I am using different features of this product but the most valuable are -
- SSL VPN
- Web filter
- Explicit proxy
- IPS
- Application control
- Routing
How has it helped my organization?
I replaced my core router with a Fortigate appliance and it is performing inter-VLAN routing. I removed manual proxies and used transparent proxy using Fortigate security profiles, and implemented traffic shaping, web filter, application control, IPS and anti-virus. All the servers are protected by Fortigate security profiles.
What needs improvement?
- WAN link load balancing
- Reports
- Anti-virus.
For how long have I used the solution?
I have been using this solution since 2013.
What was my experience with deployment of the solution?
We faced some technical issues on the Fortinet side.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
6/10.
Technical Support:6/10.
Which solution did I use previously and why did I switch?
I didn't use any other solution prior to Fortinet.
How was the initial setup?
It was complex because there was a huge network with VLANs configured and routing protocols enabled.
What about the implementation team?
We implement this through a vendor. I would rate their level of experience 8/10.
What was our ROI?
I would only say that Fortinet provides business and security returns at a cost substantially lower than the benefits derived.
Which other solutions did I evaluate?
We evaluated Sophos and Barracuda alongside Fortigate.
What other advice do I have?
Our experience of using Fortigate is excellent and we strongly recommend it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a non-profit with 51-200 employees
Good support, simple to manage, and comes with lots of functionalities
Pros and Cons
- "It is simple to manage, and there are a lot of functionalities in the same box."
- "We would like to have the ability to disable some of the security functionalities."
What is our primary use case?
It is mainly for the SD-WAN network.
What is most valuable?
It is simple to manage, and there are a lot of functionalities in the same box.
What needs improvement?
At the moment, we are having some problems with IP multicast.
We would like to have the ability to disable some of the security functionalities.
What do I think about the stability of the solution?
It is stable. We didn't have any performance issues.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Their support is good.
How was the initial setup?
Its setup is easy.
What other advice do I have?
I would recommend this product. We are very satisfied with this product.
I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
Great support, easy to handle, and stable
Pros and Cons
- "It is quite easy to handle."
- "Its reporting can be improved. Sometimes, I don't get proper reports."
What is most valuable?
It is quite easy to handle.
What needs improvement?
Its reporting can be improved. Sometimes, I don't get proper reports.
For how long have I used the solution?
I have been using this solution for the last two years.
What do I think about the stability of the solution?
Its stability is quite good.
What do I think about the scalability of the solution?
It is quite scalable.
How are customer service and support?
Their support is great. I would rate them a five out of five.
Which solution did I use previously and why did I switch?
Previously, we were using a different solution, and as compared to that solution, it is very easy to handle.
What other advice do I have?
I would rate it a nine out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a media company with 11-50 employees
Provides a high standard of security for our clients
Pros and Cons
- "We are a visual effects company, and there have been a number of high profile security issues in our industry. This has brought us to a higher standard of security, which our clients are very keen on these days."
- "We had a minor problem where there was a major system upgrade on the hardware platfrom and the Mac client was not available as soon as it might have been. The PC client was available immediately, but we had to wait a month or so, before there was a mac client. I was slightly irritated that it was not ready on time, but it was eventually resolved."
What is our primary use case?
I primarily use this solution for external security of our network.
How has it helped my organization?
We are a visual effects company, and there have been a number of high profile security issues in our industry. This has brought us to a higher standard of security, which our clients are very keen on these days.
What needs improvement?
We had a minor problem where there was a major system upgrade on the hardware platform and the Apple Mac client was not available as soon as it might have been. The PC client was available immediately, but we had to wait a month or so, before there was a Apple Mac client. I was slightly irritated that it was not ready on time, but it was eventually resolved.
For how long have I used the solution?
Almost two years.
What do I think about the scalability of the solution?
Fortigate has more than adequate capability to cope with everything we require for the foreseeable future.
How are customer service and technical support?
The support is very good, and we have had no issues.
Which solution did I use previously and why did I switch?
Previously had a SonicWall. Even allowing for an upgrade discount on the SonicWall, the FortiGate was a more compelling purchase.
How was the initial setup?
It was fairly straightforward.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Mgr. IT Infrastructure and Network Operations at a media company with 11-50 employees
Centralized monitoring, policy management, and virtualized appliances allow us to take control over our public and private infrastructure
Pros and Cons
- "Centralized monitoring, policy management, and virtualized appliances allow us to take control over our public and private infrastructure."
- "Cisco Meraki products are rising very quickly in the cloud and the connected era. Meraki products offer much better ROI, upgradability, and manageability."
What is our primary use case?
- Security
- Monitoring and controlling
- VPN
- Active Directory integration
- Servers
- All components related to an enterprise environment.
How has it helped my organization?
We replaced Sophos with FortiGate and found it better than the Sophos product. It has better control, insights, and prevention from crypto malware and other threats.
What is most valuable?
The most valuable features are centralized monitoring, policy management, and virtualized appliances so we can have control over public and private Infrastructure.
What needs improvement?
Cisco Meraki products are rising very quickly in the cloud and the connected era. Meraki products are future proof and offer much better ROI, upgradability, and manageability.
IT is continuously evolving, and every few days or months, there is something new. Whoever evolves first will take the lead over the competition. Adopting and evolving is the key to success.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
These products are solid and stable.
What do I think about the scalability of the solution?
We have not had any issues with scalability.
How are customer service and technical support?
Our experience with support has been fine. No trouble or hassle.
Which solution did I use previously and why did I switch?
Sophos: It was good for small businesses, who are evolving and improving. Though, I found Cisco Meraki to be much better.
How was the initial setup?
Part of the setup was straightforward and other parts were complex. They need to work on feature placements and menus.
What about the implementation team?
We did the implementation through a vendor, who had good experience.
What was our ROI?
Two to three years, depending on usage type, number of users, and organizational size.
Which other solutions did I evaluate?
Yes, we did, Palo Alto and other solutions, but we found FortiGate to be the best solution at that point in time.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
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Updated: April 2025
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