No more typing reviews! Try our Samantha, our new voice AI agent.
Himbert Leung - PeerSpot reviewer
Information Security Manager at Konew Fintech Corporation Limited
Real User
Jul 17, 2023
The solution helped improve our security through its encryption and integrated security features
Pros and Cons
  • "There are multiple features I have found to be valuable, such as encryption and integrated security features."
  • "The management consoles can be improved."

What is our primary use case?

I use FortiGate Next Generation Firewall for network protection using its DMZ network.

How has it helped my organization?

The solution has helped our network security.

What is most valuable?

There are multiple features I have found to be valuable, such as encryption and integrated security features.

What needs improvement?

The management consoles can be improved. I have used them before, and they are not so good.

Buyer's Guide
Fortinet FortiGate
June 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.

For how long have I used the solution?

I have been using FortiGate Next Generation Firewall for over two years.

What do I think about the stability of the solution?

I would rate the solution eight out of ten points for stability.

What do I think about the scalability of the solution?

I rate the solution eight out of ten points for scalability. Over 200 people use it, some of whom are in IT.

Which solution did I use previously and why did I switch?

I used Palo Alto more than a year ago at my previous job.

How was the initial setup?

The initial setup was easy, I rate it a nine out of ten. Deployment took several days, involving one or two people. The steps involved in the process are design, configuration and implementation, testing and implementation, and also some fine-tuning.

What's my experience with pricing, setup cost, and licensing?

I would rate pricing to be about four or five out of ten, it is reasonable.

What other advice do I have?

I recommend this solution because the price is reasonable and the performance is quite good. Overall I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mitesh D Patel - PeerSpot reviewer
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
Reseller
Jul 13, 2023
A cost-effective and single-box solution that has a simple configuration
Pros and Cons
  • "FortiGate Next Generation Firewall has a simple configuration."
  • "We recommend FortiGate Next Generation Firewall to people from the SMB segment looking for a cost-effective and single-box solution."
  • "FortiGate Next Generation Firewall's performance and threat intelligence could be improved."

What is our primary use case?

Customers require Next Generation Firewall features, UTM, URL filtering, and application filtering.

What is most valuable?

FortiGate Next Generation Firewall has a simple configuration.

What needs improvement?

FortiGate Next Generation Firewall's performance and threat intelligence could be improved.

For how long have I used the solution?

I have been working with FortiGate Next Generation Firewall (NGFW) for the last six years.

What do I think about the stability of the solution?

I rate FortiGate Next Generation Firewall a seven out of ten for stability.

What do I think about the scalability of the solution?

The solution’s scalability needs to be improved. I rate FortiGate Next Generation Firewall an eight out of ten for scalability.

How are customer service and support?

FortiGate Next Generation Firewall has a good technical support team that responds fast.

How was the initial setup?

The solution has a straightforward initial setup.

What about the implementation team?

It takes three to four days to deploy FortiGate Next Generation Firewall. Only one engineer is required for the solution’s deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Users need to pay for one-year, three-year, and five years licenses. FortiGate Next Generation Firewall is a very cheap solution.

What other advice do I have?

We recommend FortiGate Next Generation Firewall to people from the SMB segment looking for a cost-effective and single-box solution.

Overall, I rate FortiGate Next Generation Firewall an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Fortinet FortiGate
June 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
JayPrajapati - PeerSpot reviewer
Senior Network Security Engineer at ITCG SOlutions Pvt Ltd
Real User
Top 5
Jul 13, 2023
A feature-rich solution that offers application blocking, web protection, and IPS, with a need to improve its support and pricing
Pros and Cons
  • "It is easy to install. There is not much complexity involved."
  • "The pricing of the solution is expensive, so it could be cheaper."

What is our primary use case?

The main use case of FortiGate Next Generation Firewall (NGFW) is that it is used to search for a firewall whenever we need to connect multiple sites to a VPN. At times, the solution needs a web filter or a particular filter. With the IPS and the cloud protection on the gateway, we are also looking for a firewall that can act as zero-depth protection.

What is most valuable?

The solution's most important feature is that it will work on the app whenever we block the application order, making it a plus point for the NGFW firewall. The solution also works with all the other web protection aspects, because of which we get everything in a single box.

What needs improvement?

There are multiple firewalls, and I mainly worked with Sophos and FortiGate. To weigh the pros and cons, different types and aspects should be considered in different firewalls.

The support for FortiGate in the Indian region can be improved along with the scalability. The pricing of the solution is expensive, so it could be cheaper.

For how long have I used the solution?

I have worked as a system integrator with FortiGate Next Generation Firewall (NGFW) for five years.

What do I think about the scalability of the solution?

We can say that the solution's scalability is moderate. It is not that easy, nor too hard. If the technician is sound, then he can understand the solution easily.

Our customers include small, medium, and enterprise businesses.

How are customer service and support?

In India, support takes some time. If the call gets connected outside India, then it is very good. SonicWall has the best support, and Sophos also offers good support. For FortiGate, the support in the Indian region can be improved. 

As for the rating, I would say that FortiGate offers very good support. Once we get the support, it is very good. However, the support team is not connecting as easily as we require. If the issue is too critical, the process becomes more complicated for us. I rate the support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I mainly worked with Sophos and FortiGate. I have used different solutions depending on the customer's requirements. We can suggest a particular solution to a customer based on their needs. Every firewall solution has its own pros and cons, which we just bifurcate as per the customer's requirement.

How was the initial setup?

The initial setup is easy if I am going to talk about Sophos' and FortiGate's installation. It is easy to install. There is not much complexity involved.

As for deployment, it depends on the customer's requirements. But the average time is 3 to 4 hours. At times, deployment takes 12 to 13 hours, but it depends on the model and the configuration.

It takes two engineers to deploy the product. One of them is the deployment engineer, and one is an architect.

The solution is deployed on-premises.

What's my experience with pricing, setup cost, and licensing?

The solution is more expensive than Sophos. It could be cheaper. The licensing is on a yearly basis. We have had it for about three years. We must only pay extra for the license, additional requirements, and the hardware box.

What other advice do I have?

I am fine with the solution's interface. The solution is easy to use. FortiGate Next Generation Firewall (NGFW) is a base product, and anyone can use it. I recommend it to those planning to use it.

There is not much maintenance for FortiGate Next Generation Firewall (NGFW). OEM provides the support. Whenever it becomes complicated or any issues come up, we can call OEM directly, and they are always available to help.

Overall, I would rate it ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1557312 - PeerSpot reviewer
Product & Solutions Manager at a comms service provider with 51-200 employees
Real User
Jul 5, 2023
Offers valuable features like IPS and application control, although virtual licenses can be expensive
Pros and Cons
  • "The IPS and the application control feature are the most valuable."
  • "The room for improvement is to have more flexibility on the virtual machines of their next-generation platforms."

What is most valuable?

As for us, the IPS and the application control feature are the most valuable.

What needs improvement?

Maybe the room for improvement is to have more flexibility on the virtual machines of their next-generation platforms. 

So far, FortiGate is really pricey and comes with some restrictions. FortiGate NGFW can enhances that to make it easier to be deployed.

For how long have I used the solution?

I have been using the latest version of FortiGate Next Generation Firewall (NGFW) for eight to ten years.

What do I think about the stability of the solution?

As for the stability of the FortiGate Next Generation Firewall (NGFW), I would rate it a nine out of ten.

What do I think about the scalability of the solution?

The scalability of the FortiGate Next Generation Firewall (NGFW) is good. In our organization, we have our data centers having FortiGate, and our customers are selling FortiGate. So the number of users, you can say 100 in my organization.

I would rate the scalability an eight out of ten.

How are customer service and support?

I don't have premium support or something from their side, but I would like basic support.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment depends on the architecture, but simple deployment can take up to five to ten minutes, and you are done. It's an easy deployment when you know what you need, actually. It requires one person to deploy it.

I would rate the initial setup an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing of appliances. So, outside appliances are maybe four, but the virtual machine is, like, eight. It is too expensive for virtual licenses.

Which other solutions did I evaluate?

We evaluated Sophos and WatchGuard in the past. Fortunately, definitely and technically, for the supposed deployments using the platform is much easier and much more efficient.

What other advice do I have?

My advice would be just go for it. It is a really nice solution, scalable and stable, most importantly. It is easy to use, and all the security features are available. Also, it is very flexible for all sorts of deployments. I would recommend it certainly compared to any other firewall providers.

Overall, I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NdaweduaNeto - PeerSpot reviewer
Information Engineer at Banco Millennium Atlântico
Real User
Jun 29, 2023
Good support and highly stable solution
Pros and Cons
  • "Fortinet offers comprehensive security solutions for various purposes."
  • "There is room for improvement in pricing."

What is most valuable?

There are numerous features and benefits depending on the specific use case. Fortinet offers comprehensive security solutions for various purposes. I can deploy different solutions and more. 

What needs improvement?

There is room for improvement in pricing. 

For how long have I used the solution?

I have almost five years of experience with FortiGate NGFW. I work with the firewall for small businesses and enterprises. Currently, I'm using the enterprise version.

As for the models, I mainly use FortiGate 6800, T, 100C, 200S, and 200P.

What do I think about the stability of the solution?

I haven't experienced any stability issues with this product so far. It handles everything it needs to, including server requirements, client services, and computing, without any problems. I have deployed numerous firewalls, and until now, they have been incredibly stable. There haven't been any issues related to version compatibility either. So, I would say it's stable for me.

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten. 

How are customer service and support?

Customer service and support are good. Every time I have reached out to them, they have been responsive and helpful. In fact, I have even shared news and deployment information on my LinkedIn to showcase their excellent support.

How was the initial setup?

The initial setup was easy. There were no issues during the setup.

The time taken for deployment depends on various factors. For example, if I deploy it today, I might install it the following day. However, if there are any issues with the network architecture provided by the IT vendor, it may take more time to resolve those issues before completing the deployment. But in terms of deployment alone, without considering logistics, it can be done in a day or a few hours.

What's my experience with pricing, setup cost, and licensing?

In our market, the pricing is a little expensive. While we can acquire a smaller package of Fortinet, it still comes at a high cost. So, I would say the pricing is on the higher side. However, when comparing it with other vendors, it's still more reasonable.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. A rating of ten would require even more efficient reporting and swift resolution of any breakout or resilience attack. If they can provide faster fixes and proactive responses, it would be perfect.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Heson Ko - PeerSpot reviewer
Software Development Specialist at Unicomp Information Co. Ltd.
Reseller
Apr 25, 2023
Simple and efficient security solution for end-users
Pros and Cons
  • "Security, SD-WAN, and Streetscape are valuable features."
  • "The solution can have more features in a single box that can be multi-applied to integrate everything."

What is our primary use case?

We use SD-WAN to connect the checking role between our branch offices, like Yap installation or fire shooting. We use Fortinet FortiGate to control the different segmentation.

How has it helped my organization?

The IT manager could monitor every security device and increase SD-WAN. Still, the SD-WAN function had to be integrated into our older device. So now our IT manager can see all the end user information about the network information and security event in the single panel base. SD-WAN has helped the organization to remediate threats.

We provided great information to our end users, and our guys could quickly interact with the tool for information.

What is most valuable?

Security, SD-WAN, and Streetscape are valuable features. It is a straightforward solution for our partners. The solution is more efficient for user applications.

What needs improvement?

In the next release, the tool can have more features in a single box that can be multi-applied to integrate everything.

For how long have I used the solution?

I have been using the solution for twenty-thirty years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The customer service and support team is good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used CheckPoint previously. We switched because it was high-priced.

How was the initial setup?

The initial setup was easy.

What about the implementation team?

It was deployed through a vendor team of one-two person.

What's my experience with pricing, setup cost, and licensing?

We think the price is lower, and suitable for most end users.

What other advice do I have?

I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
HEST manager at ALTT CONTROL PLUS
Real User
Apr 19, 2023
An easy to handle product that has good user interface
Pros and Cons
  • "The tool is a nice product and easy to handle. The software's user interface is also good. You can easily implement remote access in the solution."
  • "I would like to see improvements in the product's application rules."

What is most valuable?

The tool is a nice product and easy to handle. The software's user interface is also good. You can easily implement remote access in the solution. 

What needs improvement?

I would like to see improvements in the product's application rules. 

For how long have I used the solution?

I have been working with the tool since 2015. 

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

The tool is scalable. 

How are customer service and support?

I did not contact the tool's technical support team because it is very strong and stable. 

How was the initial setup?

The tool is easy to deploy. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1929939 - PeerSpot reviewer
Senior Manager IT at a tech services company with 1,001-5,000 employees
Real User
Top 5
Mar 23, 2023
Reliable, simple to implement, and offers good accessibility
Pros and Cons
  • "The solution is stable."
  • "We'd like to have multi-factor authentication via fiber."

What is our primary use case?

We're a healthcare company and use the solution in many ways. It builds a tunnel between the customer and our office. We use it for directing applications. It clears application problems based on latency and packet loss. People working from home can connect to the VPN in a secure way as well. 

What is most valuable?

We like the accessibility it provides.

Every process we do is underwritten under Fortigate. 

When we have to access the tunnels, we can use a VPN to access applications from the customer. 

We can dig into the security and enforce security policies. Everything is controllable from the server. 

It is easy to set up. 

The solution is stable.

It's reliable.

Technical support is helpful and responsive. 

What needs improvement?

Fortigate is always innovating. I'm not sure if any improvements are needed.

We'd like to have multi-factor authentication via fiber.

For how long have I used the solution?

I've used the solution for six to seven years. 

What do I think about the stability of the solution?

The solution is stable. I'd rate it eight out of ten. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution scales very well if it is the cloud. If there are hare hardware pieces involved, and more users are added, we have to swap out the hardware box. 

Most SMBs are on this solution. We have 20 to 50 customers on the product.

How are customer service and support?

Technical support is very good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have a mixed environment. We have Cisco and Fortigate. Whatever is needed is what we will use. 

How was the initial setup?

The initial setup is easy. I'd rate the ease of setup nine out of ten. The deployment depends on how long it depends on the design and implementation needs. It might take about a month. Most of the infrastructure is static. 

Right now, we have three people who are able to handle deployment and maintenance. It does depend on what kind of network it is. 

What about the implementation team?

We handled the implementation ourselves. We are certified in Fortigate. We only depend on a vendor for the hardware part and any related warranties. We can do the configuration and building of the firewall. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact pricing. My understanding is it is pretty pricey. I'd rate it seven out of ten. 

What other advice do I have?

We are a customer and end-user.

Fortigate is a one-stop solution for all network needs. There are many features that are embedded into the firewall. The more you use it, the more options will be revealed. It's very strong on the market.

I'd rate the solution nine out of ten overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Cybersecurity Consultant at a tech services company with 1-10 employees
Reseller
Mar 16, 2023
It protects against zero-day threats, which is critical in a constantly changing the threat landscape
Pros and Cons
  • "I like FortiGate's zero-trust capabilities and protection against zero-day threats. Zero-day threat protection is critical because we're seeing constant changes in the threat landscape. The sandboxing and web access controls are also robust."
  • "FortiGate IPS is somewhat pricey compared to other solutions. There is also room for improvement in terms of the radio signals. The FortiGate WiFi has a relatively short range. I've found there is a lag in its zero-day malware response that could be better, and FortiGate could integrate better with other brands of equipment or identity management solutions."

What is our primary use case?

I'm a reseller with clients in industries ranging from healthcare to banking and manufacturing. My customers use FortiGate IPS for network protection and segmentation. 

What is most valuable?

I like FortiGate's zero-trust capabilities and protection against zero-day threats. Zero-day threat protection is critical because we're seeing constant changes in the threat landscape. The sandboxing and web access controls are also robust. 

What needs improvement?

FortiGate IPS is somewhat pricey compared to other solutions. There is also room for improvement in terms of the radio signals. The FortiGate WiFi has a relatively short range. I've found there is a lag in its zero-day malware response that could be better, and FortiGate could integrate better with other brands of equipment or identity management solutions.

For how long have I used the solution?

I have used FortiGate IPS for more than five years.

What do I think about the stability of the solution?

I rate FortiGate IPS nine out of 10 for stability. When we've had problems with the platform, they were mostly configuration issues, not the fault of the product itself. 

What do I think about the scalability of the solution?

I rate FortiGate IPS eight out of 10 for scalability, but we haven't scaled it up that much. We would have a better idea of its scalability if we used it on a bigger project. We can say with certainty that FortiGate is scalable enough for the needs of small and medium-sized enterprises. 

Most of our clients are small and medium-sized companies, but we do some smaller projects on the enterprise side, like consultation and subcontracting. 

How are customer service and support?

I rate Fortinet support eight out of 10. They're generally quite good, but sometimes the response is slower than I would like. When you're paying for support, you usually expect a response in a day or so, but it took Fortinet two or three days to address an issue once. That was the only time I got a slow response. They are usually much quicker. 

How would you rate customer service and support?

Positive

How was the initial setup?

I rate FortiGate IPS eight out of 10 for ease of setup. We do on-prem and cloud deployments. It's a hybrid cloud setup where we install FortiGate on virtual machines from AWS. We can typically deploy FortiGate in a day. It might take two days if our client needs a lot of configuration work. 

What's my experience with pricing, setup cost, and licensing?

I rate FortiGate IPS two out of 10 for affordability. It's more expensive than competing solutions. It ranges between $1,000 to $7,000 depending on the model. They offer one-year or three-year licenses. 

What other advice do I have?

I rate Fortinet FortiGate IPS eight out of 10. If you're already using Fortinet, I recommend staying with it. However, if you want to reduce your costs, you can consider other solutions like SonicWall, Sophos, or Palo Alto. Fortinet is an excellent cybersecurity solution, but it's expensive.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ibidapo Ibrahim - PeerSpot reviewer
Head of IT Infrastructure at a non-tech company with 1,001-5,000 employees
Real User
Mar 2, 2023
Includes many valuable features, is extremely stable, and scalable
Pros and Cons
  • "The most valuable features of the solution are SD-WAN, filtering testing applications, web filtering, and the new VPN."
  • "The routing capability on the FortiGate devices has room for improvement."

What is our primary use case?

We use Fortinet FortiGate for the protection of our perimeter, VPNs, web filtering, application filtering, and general edge protection.

How has it helped my organization?

I received four tickets a year when I joined my current company, and what the solution has really done is enabled the SD-WAN feature. This has given us more value and reduced the amount of time spent on the manual management of our edge device. We are now able to set our SLAs and be on autopilot.

What is most valuable?

The most valuable features of the solution are SD-WAN, filtering testing applications, web filtering, and the new VPN. The new web flash is especially noteworthy because it supports Google and the single sign-on for our VPN activities.

What needs improvement?

The routing capability on the FortiGate devices has room for improvement.

For how long have I used the solution?

I have been using the solution for three and a half years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. To scale our firewall we only need to add more hardware. We currently have over 2,000 users.

Which solution did I use previously and why did I switch?

We previously used Mikro Tik before the organization decide to switch.

How was the initial setup?

The initial setup is straightforward. As long as we know what we are doing the deployment can be completed within one business day.

What about the implementation team?

The implementation was completed by a partner and two people were required. We completed the configurations ourselves.

What's my experience with pricing, setup cost, and licensing?

The pricing is flexible. We pay for our device and our subscription according to our needs.

What other advice do I have?

I give the solution a ten out of ten.

One interesting and critical thing about Fortinet is the add-ons they have included with their firewalls, such as SD-WAN, which would cost a lot of money with other providers but is included with Fortinet's firewall.

When looking for a solution that can better optimize our connectivity and also keep providing security along the website for our branch offices, Fortinet FortiGate is the best solution. The solution is worth every cent. I use FG-61E and for the size of the device it has been very stable for the three years with only occasional reports to apply updates. Fortinet FortiGate has been very responsive to vulnerabilities that have been released. Our business is 24/7 and we don't have leaks. Our servers are always available.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.