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Paul Duxfield - PeerSpot reviewer
Technical Consultant at Spark New Zealand
Real User
Jun 15, 2023
An easy-to-configure product with a reasonably good graphical user interface
Pros and Cons
  • "The product is easy to configure."
  • "The web process often has a memory leak."

What is our primary use case?

We use the solution to provide firewall, cybersecurity, VPN access, and SD-WAN connectivity worldwide.

What is most valuable?

The GUI is reasonably good. The product is easy to configure.

What needs improvement?

The product runs out of memory. The web process often has a memory leak. The support cost could be improved.

For how long have I used the solution?

I have been using the solution for ten years.

Buyer's Guide
Fortinet FortiGate
August 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution’s stability is good. I rate stability a nine out of ten.

What do I think about the scalability of the solution?

The scalability is good. I rate the scalability a ten out of ten. Some customers have 20 users, while others have about 5000 users.

How are customer service and support?

Support is good. It's a bit scripted. It takes a while to get to somebody who knows what they're talking about. It'd be nice to talk to someone technical upfront. Sometimes we have to go through a service desk and go through a whole lot of quick repetitive questions before we get to talk to someone knowledgeable.

How was the initial setup?

I've been working with the product for ten years. I find the initial setup quite simple.

What about the implementation team?

I'm currently deploying 50 units around the country. It'll take me about ten minutes each to configure the solution. Once the product is set up, we need about one or two people to maintain it.

What's my experience with pricing, setup cost, and licensing?

The solution’s price has gone up recently, but it's still good value for money compared to the other firewalls we use. Especially for smaller ones, it is good value for money. Our customers pay for licenses annually or once every two to five years. If we have an older version, the support costs get quite high. I rate the support cost a six out of ten.

What other advice do I have?

I work with lots of firewalls. I deploy the product on FortiManager. It'll take me about a day to configure FortiManager. We have lots of customers. I would recommend the solution to others. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Heson Ko - PeerSpot reviewer
Software Development Specialist at Unicomp Information Co. Ltd.
Reseller
Apr 25, 2023
Simple and efficient security solution for end-users
Pros and Cons
  • "Security, SD-WAN, and Streetscape are valuable features."
  • "The solution can have more features in a single box that can be multi-applied to integrate everything."

What is our primary use case?

We use SD-WAN to connect the checking role between our branch offices, like Yap installation or fire shooting. We use Fortinet FortiGate to control the different segmentation.

How has it helped my organization?

The IT manager could monitor every security device and increase SD-WAN. Still, the SD-WAN function had to be integrated into our older device. So now our IT manager can see all the end user information about the network information and security event in the single panel base. SD-WAN has helped the organization to remediate threats.

We provided great information to our end users, and our guys could quickly interact with the tool for information.

What is most valuable?

Security, SD-WAN, and Streetscape are valuable features. It is a straightforward solution for our partners. The solution is more efficient for user applications.

What needs improvement?

In the next release, the tool can have more features in a single box that can be multi-applied to integrate everything.

For how long have I used the solution?

I have been using the solution for twenty-thirty years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The customer service and support team is good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used CheckPoint previously. We switched because it was high-priced.

How was the initial setup?

The initial setup was easy.

What about the implementation team?

It was deployed through a vendor team of one-two person.

What's my experience with pricing, setup cost, and licensing?

We think the price is lower, and suitable for most end users.

What other advice do I have?

I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
August 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
HEST manager at ALTT CONTROL PLUS
Real User
Apr 19, 2023
An easy to handle product that has good user interface
Pros and Cons
  • "The tool is a nice product and easy to handle. The software's user interface is also good. You can easily implement remote access in the solution."
  • "I would like to see improvements in the product's application rules."

What is most valuable?

The tool is a nice product and easy to handle. The software's user interface is also good. You can easily implement remote access in the solution. 

What needs improvement?

I would like to see improvements in the product's application rules. 

For how long have I used the solution?

I have been working with the tool since 2015. 

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

The tool is scalable. 

How are customer service and support?

I did not contact the tool's technical support team because it is very strong and stable. 

How was the initial setup?

The tool is easy to deploy. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1929939 - PeerSpot reviewer
Senior Manager IT at a tech services company with 1,001-5,000 employees
Real User
Top 5
Mar 23, 2023
Reliable, simple to implement, and offers good accessibility
Pros and Cons
  • "The solution is stable."
  • "We'd like to have multi-factor authentication via fiber."

What is our primary use case?

We're a healthcare company and use the solution in many ways. It builds a tunnel between the customer and our office. We use it for directing applications. It clears application problems based on latency and packet loss. People working from home can connect to the VPN in a secure way as well. 

What is most valuable?

We like the accessibility it provides.

Every process we do is underwritten under Fortigate. 

When we have to access the tunnels, we can use a VPN to access applications from the customer. 

We can dig into the security and enforce security policies. Everything is controllable from the server. 

It is easy to set up. 

The solution is stable.

It's reliable.

Technical support is helpful and responsive. 

What needs improvement?

Fortigate is always innovating. I'm not sure if any improvements are needed.

We'd like to have multi-factor authentication via fiber.

For how long have I used the solution?

I've used the solution for six to seven years. 

What do I think about the stability of the solution?

The solution is stable. I'd rate it eight out of ten. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution scales very well if it is the cloud. If there are hare hardware pieces involved, and more users are added, we have to swap out the hardware box. 

Most SMBs are on this solution. We have 20 to 50 customers on the product.

How are customer service and support?

Technical support is very good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have a mixed environment. We have Cisco and Fortigate. Whatever is needed is what we will use. 

How was the initial setup?

The initial setup is easy. I'd rate the ease of setup nine out of ten. The deployment depends on how long it depends on the design and implementation needs. It might take about a month. Most of the infrastructure is static. 

Right now, we have three people who are able to handle deployment and maintenance. It does depend on what kind of network it is. 

What about the implementation team?

We handled the implementation ourselves. We are certified in Fortigate. We only depend on a vendor for the hardware part and any related warranties. We can do the configuration and building of the firewall. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact pricing. My understanding is it is pretty pricey. I'd rate it seven out of ten. 

What other advice do I have?

We are a customer and end-user.

Fortigate is a one-stop solution for all network needs. There are many features that are embedded into the firewall. The more you use it, the more options will be revealed. It's very strong on the market.

I'd rate the solution nine out of ten overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Cybersecurity Consultant at a tech services company with 1-10 employees
Reseller
Mar 16, 2023
It protects against zero-day threats, which is critical in a constantly changing the threat landscape
Pros and Cons
  • "I like FortiGate's zero-trust capabilities and protection against zero-day threats. Zero-day threat protection is critical because we're seeing constant changes in the threat landscape. The sandboxing and web access controls are also robust."
  • "FortiGate IPS is somewhat pricey compared to other solutions. There is also room for improvement in terms of the radio signals. The FortiGate WiFi has a relatively short range. I've found there is a lag in its zero-day malware response that could be better, and FortiGate could integrate better with other brands of equipment or identity management solutions."

What is our primary use case?

I'm a reseller with clients in industries ranging from healthcare to banking and manufacturing. My customers use FortiGate IPS for network protection and segmentation. 

What is most valuable?

I like FortiGate's zero-trust capabilities and protection against zero-day threats. Zero-day threat protection is critical because we're seeing constant changes in the threat landscape. The sandboxing and web access controls are also robust. 

What needs improvement?

FortiGate IPS is somewhat pricey compared to other solutions. There is also room for improvement in terms of the radio signals. The FortiGate WiFi has a relatively short range. I've found there is a lag in its zero-day malware response that could be better, and FortiGate could integrate better with other brands of equipment or identity management solutions.

For how long have I used the solution?

I have used FortiGate IPS for more than five years.

What do I think about the stability of the solution?

I rate FortiGate IPS nine out of 10 for stability. When we've had problems with the platform, they were mostly configuration issues, not the fault of the product itself. 

What do I think about the scalability of the solution?

I rate FortiGate IPS eight out of 10 for scalability, but we haven't scaled it up that much. We would have a better idea of its scalability if we used it on a bigger project. We can say with certainty that FortiGate is scalable enough for the needs of small and medium-sized enterprises. 

Most of our clients are small and medium-sized companies, but we do some smaller projects on the enterprise side, like consultation and subcontracting. 

How are customer service and support?

I rate Fortinet support eight out of 10. They're generally quite good, but sometimes the response is slower than I would like. When you're paying for support, you usually expect a response in a day or so, but it took Fortinet two or three days to address an issue once. That was the only time I got a slow response. They are usually much quicker. 

How would you rate customer service and support?

Positive

How was the initial setup?

I rate FortiGate IPS eight out of 10 for ease of setup. We do on-prem and cloud deployments. It's a hybrid cloud setup where we install FortiGate on virtual machines from AWS. We can typically deploy FortiGate in a day. It might take two days if our client needs a lot of configuration work. 

What's my experience with pricing, setup cost, and licensing?

I rate FortiGate IPS two out of 10 for affordability. It's more expensive than competing solutions. It ranges between $1,000 to $7,000 depending on the model. They offer one-year or three-year licenses. 

What other advice do I have?

I rate Fortinet FortiGate IPS eight out of 10. If you're already using Fortinet, I recommend staying with it. However, if you want to reduce your costs, you can consider other solutions like SonicWall, Sophos, or Palo Alto. Fortinet is an excellent cybersecurity solution, but it's expensive.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ibidapo Ibrahim - PeerSpot reviewer
Head of IT Infrastructure at a non-tech company with 1,001-5,000 employees
Real User
Mar 2, 2023
Includes many valuable features, is extremely stable, and scalable
Pros and Cons
  • "The most valuable features of the solution are SD-WAN, filtering testing applications, web filtering, and the new VPN."
  • "The routing capability on the FortiGate devices has room for improvement."

What is our primary use case?

We use Fortinet FortiGate for the protection of our perimeter, VPNs, web filtering, application filtering, and general edge protection.

How has it helped my organization?

I received four tickets a year when I joined my current company, and what the solution has really done is enabled the SD-WAN feature. This has given us more value and reduced the amount of time spent on the manual management of our edge device. We are now able to set our SLAs and be on autopilot.

What is most valuable?

The most valuable features of the solution are SD-WAN, filtering testing applications, web filtering, and the new VPN. The new web flash is especially noteworthy because it supports Google and the single sign-on for our VPN activities.

What needs improvement?

The routing capability on the FortiGate devices has room for improvement.

For how long have I used the solution?

I have been using the solution for three and a half years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. To scale our firewall we only need to add more hardware. We currently have over 2,000 users.

Which solution did I use previously and why did I switch?

We previously used Mikro Tik before the organization decide to switch.

How was the initial setup?

The initial setup is straightforward. As long as we know what we are doing the deployment can be completed within one business day.

What about the implementation team?

The implementation was completed by a partner and two people were required. We completed the configurations ourselves.

What's my experience with pricing, setup cost, and licensing?

The pricing is flexible. We pay for our device and our subscription according to our needs.

What other advice do I have?

I give the solution a ten out of ten.

One interesting and critical thing about Fortinet is the add-ons they have included with their firewalls, such as SD-WAN, which would cost a lot of money with other providers but is included with Fortinet's firewall.

When looking for a solution that can better optimize our connectivity and also keep providing security along the website for our branch offices, Fortinet FortiGate is the best solution. The solution is worth every cent. I use FG-61E and for the size of the device it has been very stable for the three years with only occasional reports to apply updates. Fortinet FortiGate has been very responsive to vulnerabilities that have been released. Our business is 24/7 and we don't have leaks. Our servers are always available.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nalin Abeyrathna - PeerSpot reviewer
Group IT Manager at Araliya Group of Companies
Real User
Top 5
Feb 12, 2023
Reliable solution for software security and networks, but they should focus on IP-controlling functions
Pros and Cons
  • "It is a reliable solution."
  • "They should add a feature for detailed reporting."

What is our primary use case?

I am using the product for enterprise network and security purposes.

What is most valuable?

I like the tool’s capabilities of integrating security around social media, site booking, and other essential features.

What needs improvement?

They can improve in the area of creating daily, monthly, and item-wise reporting. I think they should focus on including IP-controlling functions. 

I would like for Fortinet to add a ransomware protection feature in the next release.

For how long have I used the solution?

I have been working with it for the last five years.

What do I think about the stability of the solution?

I would rate the stability a seven out of ten.

What do I think about the scalability of the solution?

It is highly scalable. We have around 100 users using this solution in one location. Around 60 users use it in a second location and a minimum of 40 users use the solution in a third location. These users are both on the engineering and management levels. I would rate it eight out of ten for scalability.

How are customer service and support?

They provide good technical support. I would rate it a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Initially, I worked with Palo Alto. I switched to FortiGate because it is a reliable product.

How was the initial setup?

I found the process easy. The implementation took just an hour to complete.

What about the implementation team?

I did the implementation myself. If the implementation was more difficult, I would have needed more help from Fortinet. One IT manager maintains the solution.

What's my experience with pricing, setup cost, and licensing?

We pay a monthly licensing fee and there are no additional costs.

What other advice do I have?

I would rate Fortinet FortiGate a seven out of ten. I would recommend this solution to others. However, sometimes I have some troubleshooting problems and that is why I think a seven is suitable.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bino Chacko - PeerSpot reviewer
Sr. Network Engineer at Sultan Qaboos University
Reseller
Nov 12, 2022
Useful for intrusion prevention mechanisms and helps us avoid unwanted traffic
Pros and Cons
  • "We use it to avoid unwanted traffic."
  • "FortiGate tech support is very good because we get immediate support from them; for example, whenever we raise a ticket, we get an immediate response, and someone attends to help."
  • "The customization is a little bit difficult because we have to customize everything."

What is our primary use case?

We use it for intrusion prevention mechanisms. If there is any unwanted traffic, we block it. We use it to avoid unwanted traffic. Most places in Oman use FortiGate firewalls, even the government sector, private sector, and ISP providers.

What needs improvement?

The customization is a little bit difficult because we have to customize everything. Typically, we will enable everything.

For how long have I used the solution?

We have been using this solution for more than five years. We are using the latest version, and it is deployed on-premises only.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

FortiGate tech support is very good because we get immediate support from them. For example, whenever we raise a ticket, we get an immediate response, and someone attends to help.

How was the initial setup?

It has an easy setup. Fortinet FortiGate IPS, by default, gives a default IPS. We can customize it so we can give the user what they need. It's a quick deployment process, we can configure the management, and it is easy.

What's my experience with pricing, setup cost, and licensing?

It has an annual license. I don't know the specific price, but it's expensive and not a very cheap product.

What other advice do I have?

I rate the solution an eight out of ten. Regarding advice, the only problem is that they release many versions, similar to what Cisco does. Every two, or three months, they release new iOS versions. Sometimes, we have to upgrade, or it is not secure. Recently, we upgraded to a new version, and all the clients called us to upgrade to the new version too.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1995546 - PeerSpot reviewer
Security Analyst at a healthcare company with 10,001+ employees
Real User
Nov 5, 2022
An effective checkpoint for intercepting and blocking unwanted traffic
Pros and Cons
  • "The solution effectively blocks unwanted traffic."
  • "Our company uses the solution to prevent traffic that is not supposed to be traveling through our firewalls, and when we find log issues, we easily fine tune the IPS to block that traffic so it cannot penetrate our environment."
  • "It would be helpful to have a better tool for migrating all policy rules using an automatic script."

What is our primary use case?

Our company uses the solution to prevent traffic that is not supposed to be traveling through our firewalls. When we find log issues, we easily fine tune the IPS to block that traffic so it cannot penetrate our environment. 

We have 300 users in a hospital-to-hospital environment where traffic is transmitted through the firewall and intercepted by the IPS for monitoring. 

What is most valuable?

The solution effectively blocks unwanted traffic. 

What needs improvement?

It would be helpful to have a better tool for migrating all policy rules using an automatic script. The current tool does not place entire configurations in their desired locations. It takes time to manually configure for compatibility across different platforms or vendors. 

For how long have I used the solution?

I have been using the solution for five years. 

What do I think about the stability of the solution?

The solution is very stable. 

How are customer service and support?

I have not needed technical support. 

Which solution did I use previously and why did I switch?

We migrated from Cisco to the solution. 

How was the initial setup?

The setup is simple and straightforward. Knowledge-based documents are available and useful for setups. 

What about the implementation team?

We implemented the solution in-house. We migrated from Cisco to the solution so it was more of a deployment situation. 

We had some deployment challenges but managed to overcome them. It took an entire day to get the environment running because we could not use the scripting tool for naturals so had to do them manually. 

There is no ongoing maintenance because the solution is not a device, but rather  a software blade provided as a checkpoint within FortiGate. 

What's my experience with pricing, setup cost, and licensing?

The pricing is based on a licensing model for each IPS in your environment. The solution is included as part of the IPS license and automatically updates to the latest version when firewalls are updated. We are currently on a three-year licensing model. 

What other advice do I have?

The solution is a good tool to have in place. Most vendors provide a software blade with their firewalls but it is disabled because it uses too much CP or memory. It is important to enable the tool every time to prevent environments from being intruded by attackers or threats. 

I rate the solution an eight out of ten.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AhmedHassan4 - PeerSpot reviewer
Business Application Head at Alimtiaz Investment Group
Real User
Sep 28, 2022
Useful dashboard, centralized viability, and speedy support
Pros and Cons
  • "The most valuable features of Fortinet FortiGate IPS are the dashboard and reporting which give us very good visibility."
  • "Fortinet FortiGate IPS could improve the VPN. There are times it is slow."

What is our primary use case?

We own some real estate and we're renting apartments for another company, and we provide them with services. For example, we provide internet and security. We are managing the tenant through the firewall and they have been performing very well from our side.

How has it helped my organization?

This solution is a security gateway for our environment. URL filtering and other features have helped the way our organization functions.

What is most valuable?

The most valuable features of Fortinet FortiGate IPS are the dashboard and reporting which give us very good visibility.

What needs improvement?

Fortinet FortiGate IPS could improve the VPN. There are times it is slow.

For how long have I used the solution?

I have been using Fortinet FortiGate IPS for approximately three years.

What do I think about the stability of the solution?

Fortinet FortiGate IPS are highly stable.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate IPS is good.

This solution is a firewall and anybody connected to the internet here, passes through the gateway. We have approximately 50 to 60 people in the building using the solution. We plan to increase the usage of the solution.

How are customer service and support?

The support from Fortinet FortiGate IPS is very responsive, and quick.

I rate the support from Fortinet FortiGate IPS a five out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used Check Point and Sophos.

How was the initial setup?

The initial setup of Fortinet FortiGate IPS is straightforward. The whole process took approximately one day.

What about the implementation team?

We use an implementor for the implementation of Fortinet FortiGate IPS.

What's my experience with pricing, setup cost, and licensing?

There is only a standard license cost to use the solution.

What other advice do I have?

We only need one administrator for the maintenance of the solution.

I rate Fortinet FortiGate IPS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.